Parrish & Co INC

★★★☆☆
  • 3600 E Old Settlers Blvd

    Round Rock, TX 78665

    Map & Directions
  • 512-835-0937

About Parrish & Co INC

Details
Hours
Mon-Fri 8am-5pm, Sat 10am-2pm
2.6667 3
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This is one of the WORST companies I have ever dealt with in my life. My wife and I spent over two months trying to order cabinets. The sales staff will tell you all the right things and how they really care about their customers. In the end it is complete BS. They made numerous mistakes and did not even both returning phone calls throughout the entire sales process. On the day we were ready to finalize the order they claimed that THEY made yet another mistake (when I provided a CAD drawing of the kitchen to start) and doubled the labor charge and changed the price of the cabinets by over a $1,000. Can you say BAIT and SWITCH? We received NO apologies or concessions for THEIR repeated mistakes... We didn't even get a phone call from our sales person about the mistake... Their e-mail reply was "I checked, that's the price." Save yourself a lot of pain and hassle... I have told EVERYONE I know NOT to use these guys. If there was a zero star on this review I would have given them a ZERO.

0
★☆☆☆☆

This is one of the WORST companies I have ever dealt with in my life. My wife and I spent over two months trying to order cabinets. The sales staff will tell you all the right things and how they really care about their customers. In the end it is complete BS. They made numerous mistakes and did not even both returning phone calls throughout the entire sales process. On the day we were ready to finalize the order they claimed that THEY made yet another mistake (when I provided a CAD drawing of the kitchen to start) and doubled the labor charge and changed the price of the cabinets by over a $1,000. Can you say BAIT and SWITCH? We received NO apologies or concessions for THEIR repeated mistakes... We didn't even get a phone call from our sales person about the mistake... Their e-mail reply was "I checked, that's the price." Save yourself a lot of pain and hassle... I have told EVERYONE I know NOT to use these guys. If there was a zero star on this review I would have given them a ZERO.

Pros: Nice Show Room

Cons: Horrible Service, Unprofessional Staff, Numerous Mistakes, Inflexible Hours, ETC...

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My order was completed in 2005, however I feel that I need to answer the previous review. Our experience was great. We looked at all the local stores for cabinets and found what we wanted at Parrish & Co and much cheaper, higher quality. Our kitchen had to be configured to a different layout to take advantage of empty spaces and it was perfectly done. Our installer came to the house to confirm that what we ordered would fit.

When we were ordering the cabinets, we decided to order 42" cabinets instead of the 36" that were in the house. Reconfiguring our kitchen design at the big-box stores would have been a larger increase in price but was very affordable for us. It also required that the soffit be redone, but because installation was not that expensive, it was easily affordable for us.

The cabinets were delivered faster than the time schedule we were given, which speeded up the install. One door was damaged and it was reordered, delivered in time for the install. Our installed ordered a door and built a small cabinet for us in the dead space that is next to the sink cabinet and looks perfect.

Our kitchen looks beautiful, the cabinets are all high quality oak with self-closing drawers, I couldn't be happier. The best part is it cost much less than similar cabinets from the big-box stores.In comparison to most kitchens, our order was fairly small but we were given first class treatment. I highly recommend Parrish & Company. I'm truly sorry the other reviewer did not have a pleasant experience.

2
★★★★★

My order was completed in 2005, however I feel that I need to answer the previous review. Our experience was great. We looked at all the local stores for cabinets and found what we wanted at Parrish & Co and much cheaper, higher quality. Our kitchen had to be configured to a different layout to take advantage of empty spaces and it was perfectly done. Our installer came to the house to confirm that what we ordered would fit.

When we were ordering the cabinets, we decided to order 42" cabinets instead of the 36" that were in the house. Reconfiguring our kitchen design at the big-box stores would have been a larger increase in price but was very affordable for us. It also required that the soffit be redone, but because installation was not that expensive, it was easily affordable for us.

The cabinets were delivered faster than the time schedule we were given, which speeded up the install. One door was damaged and it was reordered, delivered in time for the install. Our installed ordered a door and built a small cabinet for us in the dead space that is next to the sink cabinet and looks perfect.

Our kitchen looks beautiful, the cabinets are all high quality oak with self-closing drawers, I couldn't be happier. The best part is it cost much less than similar cabinets from the big-box stores.In comparison to most kitchens, our order was fairly small but we were given first class treatment. I highly recommend Parrish & Company. I'm truly sorry the other reviewer did not have a pleasant experience.

Pros: Great service, Wonderful people, Super cabinets

Cons: Takes some driving if you don't live in Round Rock, but well worth it.

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We did not have a pleasant experience at all in ordering kitchen cabinets. We were excited when they gave us such a good quote compared to others that we had received, however, about 25% of our stuff was ordered incorrectly and half of the stuff was on backorder when we went to pick up our stuff. The items that were reordered turned out to have been reordered incorrectly as well. It has been three months since we place our order and we are still waiting on 5 items for our kitchen. We have not received an apology for any of the mistakes and have been made to feel as though it is our fault for not just taking the incorrect items.

1
★★☆☆☆

We did not have a pleasant experience at all in ordering kitchen cabinets. We were excited when they gave us such a good quote compared to others that we had received, however, about 25% of our stuff was ordered incorrectly and half of the stuff was on backorder when we went to pick up our stuff. The items that were reordered turned out to have been reordered incorrectly as well. It has been three months since we place our order and we are still waiting on 5 items for our kitchen. We have not received an apology for any of the mistakes and have been made to feel as though it is our fault for not just taking the incorrect items.

 

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