Evergreen Ford

★★★★★
  • 1500 18th Ave NW

    Issaquah, WA 98027

    Map & Directions
  • 425-392-6900

About Evergreen Ford

Hours
Monday 9:00 AM-9:00 PM, Tuesday 9:00 AM-9:00 PM, Wednesday 9:00 AM-9:00 PM, Thursday 9:00 AM-9:00 PM, Friday 9:00 AM-9:00 PM, Saturday 9:00 AM-9:00 PM, Sunday 10:00 AM-8:00 PM

Automotive

Automotive
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This review is long over due. In 2009 I stopped by to look at a used BMW 545i on their lot. I love the car and was willing to trade in my 1998 Taurus SHO with only 60k miles. When I asked to take car to a BMW specialist for full check

3
★★★★★

This review is long over due. In 2009 I stopped by to look at a used BMW 545i on their lot. I love the car and was willing to trade in my 1998 Taurus SHO with only 60k miles. When I asked to take car to a BMW specialist for full check

.

Work with Joe Dempsey. He will find you a sweet ride for your budget while making it an enjoyable experience.

3
★★★★★

Work with Joe Dempsey. He will find you a sweet ride for your budget while making it an enjoyable experience.

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Work with Joe Dempsey. He will find you a sweet ride for your budget while making it an enjoyable experience.

3
★★★★★

Work with Joe Dempsey. He will find you a sweet ride for your budget while making it an enjoyable experience.

.

I just bought a 2013 Ford Escape from Evergreen Ford on Dec 20th The first two options listed in the description were keyless start and back up camera. It didn't come with either and I didn't find out until I signed and brought the car

3
★★★★★

I just bought a 2013 Ford Escape from Evergreen Ford on Dec 20th The first two options listed in the description were keyless start and back up camera. It didn't come with either and I didn't find out until I signed and brought the car

.

I just bought a 2013 Ford Escape from Evergreen Ford on Dec 20th The first two options listed in the description were keyless start and back up camera. It didn't come with either and I didn't find out until I signed and brought the car

3
★★★★★

I just bought a 2013 Ford Escape from Evergreen Ford on Dec 20th The first two options listed in the description were keyless start and back up camera. It didn't come with either and I didn't find out until I signed and brought the car

.

They Misrepresent their cars, or they flat out lie...... I specifically asked for something that they told me was in my car (heat warmers in leather seats in their Titanium Ford focus). Once I brought it home, found out in fact that it was

3
★★★★★

They Misrepresent their cars, or they flat out lie...... I specifically asked for something that they told me was in my car (heat warmers in leather seats in their Titanium Ford focus). Once I brought it home, found out in fact that it was

.

They Misrepresent their cars, or they flat out lie...... I specifically asked for something that they told me was in my car (heat warmers in leather seats in their Titanium Ford focus). Once I brought it home, found out in fact that it was

3
★★★★★

They Misrepresent their cars, or they flat out lie...... I specifically asked for something that they told me was in my car (heat warmers in leather seats in their Titanium Ford focus). Once I brought it home, found out in fact that it was

.

ive never been to a worse dealership. even the owner Tony Rehn is the biggest jerk and what a joke their service department was. From the director of service down to the service techs, they do not stand behind their products nor their

3
★★★★★

ive never been to a worse dealership. even the owner Tony Rehn is the biggest jerk and what a joke their service department was. From the director of service down to the service techs, they do not stand behind their products nor their

.

ive never been to a worse dealership. even the owner Tony Rehn is the biggest jerk and what a joke their service department was. From the director of service down to the service techs, they do not stand behind their products nor their

3
★★★★★

ive never been to a worse dealership. even the owner Tony Rehn is the biggest jerk and what a joke their service department was. From the director of service down to the service techs, they do not stand behind their products nor their

.

Well above and beyond as far as service goes, but even more so in how wonderful and compassionate your entire staff makes me feel. I will never take my Explorer anywhere else!! You guys Knock it out of the Park!

3
★★★★★

Well above and beyond as far as service goes, but even more so in how wonderful and compassionate your entire staff makes me feel. I will never take my Explorer anywhere else!! You guys Knock it out of the Park!

.

Does a Great Job in handling customers as I told Daniet, when I was talking to him and Roy yesterday.The Dealership is always clean in the Service write-up area and customer waiting area. Makes us feel comfortable.

3
★★★★★

Does a Great Job in handling customers as I told Daniet, when I was talking to him and Roy yesterday.The Dealership is always clean in the Service write-up area and customer waiting area. Makes us feel comfortable.

.

Do yourself a favor and go elsewhere. I am suprised this business is still in existance and State Attorney General's office hasn't shut them down yet. They will do anything, tell any lie, pull any old salesman trick and vialate any

3
★★★★★

Do yourself a favor and go elsewhere. I am suprised this business is still in existance and State Attorney General's office hasn't shut them down yet. They will do anything, tell any lie, pull any old salesman trick and vialate any

.

We bought a barely used Explorer from Evergreen Ford last month. Brought it home on Monday and got a call on Friday that we needed to return the car to them. Apparently they had sold us a car that couldn't be licensed in the state of

3
★★★★★

We bought a barely used Explorer from Evergreen Ford last month. Brought it home on Monday and got a call on Friday that we needed to return the car to them. Apparently they had sold us a car that couldn't be licensed in the state of

.

It was a nice and easy process working with Jonathan Ling and Jeff Walker. Everyone was polite and friendly, no heavy sales pressure. I will buy from Evergreen Ford again.

3
★★★★★

It was a nice and easy process working with Jonathan Ling and Jeff Walker. Everyone was polite and friendly, no heavy sales pressure. I will buy from Evergreen Ford again.

.

It was a nice and easy process working with Jonathan Ling and Jeff Walker. Everyone was polite and friendly, no heavy sales pressure. I will buy from Evergreen Ford again.

3
★★★★★

It was a nice and easy process working with Jonathan Ling and Jeff Walker. Everyone was polite and friendly, no heavy sales pressure. I will buy from Evergreen Ford again.

.

Looking to purchase a Ford? Go to Evergreen Ford in Issaquah and ask specifically for JOHN (JP) PEREZ. He is your man when looking to make a deal on a car. I drove away with a 2009 Ford Focus and JP made it the easiest car transaction I

3
★★★★★

Looking to purchase a Ford? Go to Evergreen Ford in Issaquah and ask specifically for JOHN (JP) PEREZ. He is your man when looking to make a deal on a car. I drove away with a 2009 Ford Focus and JP made it the easiest car transaction I

.

Looking to purchase a Ford? Go to Evergreen Ford in Issaquah and ask specifically for JOHN (JP) PEREZ. He is your man when looking to make a deal on a car. I drove away with a 2009 Ford Focus and JP made it the easiest car transaction I

3
★★★★★

Looking to purchase a Ford? Go to Evergreen Ford in Issaquah and ask specifically for JOHN (JP) PEREZ. He is your man when looking to make a deal on a car. I drove away with a 2009 Ford Focus and JP made it the easiest car transaction I

.

While we were there, we noticed that they also had some good prices on some of their preowned 2008 Explorers. Our current personal car has been driven by us now for 10yrs and due to a few glitches, I found myself daily asking if this

3
★★★★★

While we were there, we noticed that they also had some good prices on some of their preowned 2008 Explorers. Our current personal car has been driven by us now for 10yrs and due to a few glitches, I found myself daily asking if this

.

While we were there, we noticed that they also had some good prices on some of their preowned 2008 Explorers. Our current personal car has been driven by us now for 10yrs and due to a few glitches, I found myself daily asking if this

3
★★★★★

While we were there, we noticed that they also had some good prices on some of their preowned 2008 Explorers. Our current personal car has been driven by us now for 10yrs and due to a few glitches, I found myself daily asking if this

.

I had the BEST car buying experience ever at Evergreen Ford last week. I had a very negative experience the previous week at another dealer so was actually dreading car shopping but I have to say - I really enjoyed working with both Matt

3
★★★★★

I had the BEST car buying experience ever at Evergreen Ford last week. I had a very negative experience the previous week at another dealer so was actually dreading car shopping but I have to say - I really enjoyed working with both Matt

.

I had the BEST car buying experience ever at Evergreen Ford last week. I had a very negative experience the previous week at another dealer so was actually dreading car shopping but I have to say - I really enjoyed working with both Matt

3
★★★★★

I had the BEST car buying experience ever at Evergreen Ford last week. I had a very negative experience the previous week at another dealer so was actually dreading car shopping but I have to say - I really enjoyed working with both Matt

.

Haven't made up my mind yet, but if I ever buy a Ford it will probably be from Evergreen. I've been to 5 different dealerships and this is the only one where I feel comfortable spending more than 20k. Chad, Bryan and of course Whalley are

3
★★★★★

Haven't made up my mind yet, but if I ever buy a Ford it will probably be from Evergreen. I've been to 5 different dealerships and this is the only one where I feel comfortable spending more than 20k. Chad, Bryan and of course Whalley are

.

Haven't made up my mind yet, but if I ever buy a Ford it will probably be from Evergreen. I've been to 5 different dealerships and this is the only one where I feel comfortable spending more than 20k. Chad, Bryan and of course Whalley are

3
★★★★★

Haven't made up my mind yet, but if I ever buy a Ford it will probably be from Evergreen. I've been to 5 different dealerships and this is the only one where I feel comfortable spending more than 20k. Chad, Bryan and of course Whalley are

.

We bought a 2010 F150 XLT on Saturday. Our salesmen, Andrew Wright and John Perez, were very friendly, helpful and straightforward. I found the truck I wanted at their rock-bottom price on their web page, at a better price than other

3
★★★★★

We bought a 2010 F150 XLT on Saturday. Our salesmen, Andrew Wright and John Perez, were very friendly, helpful and straightforward. I found the truck I wanted at their rock-bottom price on their web page, at a better price than other

.

We bought a 2010 F150 XLT on Saturday. Our salesmen, Andrew Wright and John Perez, were very friendly, helpful and straightforward. I found the truck I wanted at their rock-bottom price on their web page, at a better price than other

3
★★★★★

We bought a 2010 F150 XLT on Saturday. Our salesmen, Andrew Wright and John Perez, were very friendly, helpful and straightforward. I found the truck I wanted at their rock-bottom price on their web page, at a better price than other

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Took my F150 in for service a few weeks ago and was pleasantly surprised to have the bill be less than expected!! They treated me with respect which is a big plus in my book

5
★★★★★

Took my F150 in for service a few weeks ago and was pleasantly surprised to have the bill be less than expected!! They treated me with respect which is a big plus in my book

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.

I bought a used Nissan here with an extended 3-year warranty. I got the car for a great price (well under KBB and in great shape) and felt the warranty was a good deal. I spent about 5 hours at the dealership - paperwork and financing took forever...
I resold the car (out of necessity) and ended up only losing a little for the taxes I paid initially.The only issue I have with Evergreen is the finance department who never returned my calls re: cancelling my warranty and getting me my much-needed refund. After a few frustrating days, Tony, the general manager took care of everything.
All in all they do good business.

2
★★★★☆

I bought a used Nissan here with an extended 3-year warranty. I got the car for a great price (well under KBB and in great shape) and felt the warranty was a good deal. I spent about 5 hours at the dealership - paperwork and financing took forever...
I resold the car (out of necessity) and ended up only losing a little for the taxes I paid initially.The only issue I have with Evergreen is the finance department who never returned my calls re: cancelling my warranty and getting me my much-needed refund. After a few frustrating days, Tony, the general manager took care of everything.
All in all they do good business.

Pros: good management

Cons: delayed customer service

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I'm not going to go in to the full detail but I will say they are #1 in my book for customer disatisfaction. Thinking about it just makes me want to vomit! I think with that said this describes how bad it truly is. I can't even rate this appropiately since they do not have a field for negative star ratings.

0
★☆☆☆☆

I'm not going to go in to the full detail but I will say they are #1 in my book for customer disatisfaction. Thinking about it just makes me want to vomit! I think with that said this describes how bad it truly is. I can't even rate this appropiately since they do not have a field for negative star ratings.

Pros: nothing

Cons: horrible customer service #1 in the NW for sarcasm

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its not my 6th time back to evergreen ford because their service department has no idea what they are doing. i have to show them what is wrong with the car in order for them to fix it or else they charge me 300.00 just to look at it and do nothing. I even talked to the director Bob Hogan. What a joke. He was one of the stupidest people I have ever met. Very rude about the whole situation. Love my Ford, but will never bring it to Ford of Issaquah!

0
★☆☆☆☆

its not my 6th time back to evergreen ford because their service department has no idea what they are doing. i have to show them what is wrong with the car in order for them to fix it or else they charge me 300.00 just to look at it and do nothing. I even talked to the director Bob Hogan. What a joke. He was one of the stupidest people I have ever met. Very rude about the whole situation. Love my Ford, but will never bring it to Ford of Issaquah!

Pros: nothing!

Cons: horrible service, rude employees, not ment to be fixing cars

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I love these guys, we leased and expedition thru them a number of years ago, they were not push salesmen type, they really let us take the time to make a decision.

5
★★★★★

I love these guys, we leased and expedition thru them a number of years ago, they were not push salesmen type, they really let us take the time to make a decision.

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.

Great experience from honest local people..?? - ftenorio?? - Today
My wife hates buying cars as it is typically a stressful experience for her. At Evergreen Ford, the buying experience is enjoyable every time.. BTW, this is my third purchase from Evergreen Ford. Ask for Josh Rehn and Robert Whalley. You will not regret your purchase from honest, reliable people who live and raise their families in the community. Great service after the sale as well. I look forward to my next purchase. Thanks again Josh, Tony, Robert and the rest of the Evergreen Ford team. God Bless..

2
★★★★★

Great experience from honest local people..?? - ftenorio?? - Today
My wife hates buying cars as it is typically a stressful experience for her. At Evergreen Ford, the buying experience is enjoyable every time.. BTW, this is my third purchase from Evergreen Ford. Ask for Josh Rehn and Robert Whalley. You will not regret your purchase from honest, reliable people who live and raise their families in the community. Great service after the sale as well. I look forward to my next purchase. Thanks again Josh, Tony, Robert and the rest of the Evergreen Ford team. God Bless..

Pros: Honest Local Family Owned Business

Cons: NONE

.

Cheated. Car was suppose to be in Tip top shape, yeah NOT! the car was wrecked... Autocheck? never heard of it, thats why they use it. Its alway clean car cause no one reports to autochex...

Tim, Tony and sales crew... bad Karma coming your way.

0
★☆☆☆☆

Cheated. Car was suppose to be in Tip top shape, yeah NOT! the car was wrecked... Autocheck? never heard of it, thats why they use it. Its alway clean car cause no one reports to autochex...

Tim, Tony and sales crew... bad Karma coming your way.

Pros: Nothing

Cons: Everything

.

My husband and I went to Evergreen Ford to buy a new truck. It was absolutely the worst experience either of us have ever had buying a car. We wasted 3 hours there and left without buying anything because the saleman and manager were so horrible. On top of it, they hounded us afterward. First, we got a call to find out "how we liked our new car." Uh, HELLO, we didn't buy one! Then they keep calling us every week or so asking us if we're still in the market. Every time we tell them we bought our Excursion from another dealership and to stop calling, yet the calls keep coming. We are starting to feel harrassed! If they call again I will certainly lose it. Please do not buy your car from this dealership. We went to Pacific Coast Ford in Federal Way and it was great!

0
★☆☆☆☆

My husband and I went to Evergreen Ford to buy a new truck. It was absolutely the worst experience either of us have ever had buying a car. We wasted 3 hours there and left without buying anything because the saleman and manager were so horrible. On top of it, they hounded us afterward. First, we got a call to find out "how we liked our new car." Uh, HELLO, we didn't buy one! Then they keep calling us every week or so asking us if we're still in the market. Every time we tell them we bought our Excursion from another dealership and to stop calling, yet the calls keep coming. We are starting to feel harrassed! If they call again I will certainly lose it. Please do not buy your car from this dealership. We went to Pacific Coast Ford in Federal Way and it was great!

Pros: Free sodas

Cons: Everything else

 

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