Bel Air Veterinary Hospital

★★★★☆
  • 1501 S Tollgate Rd

    Bel Air, MD 21015

    Map & Directions
  • 410-569-2345

About Bel Air Veterinary Hospital

Hours
Mon-Fri 8am-8pm, Sat 8am-2pm

Pets & Animals

Pets & Animals
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Actually if I could give -10 stars I would. I've been taking my dogs to BAVH for 15 years. This past Saturday 5/23/09 my 6 year old Toy Poodle pulled out of his collar and got loose. My mistake in having someone pick him up so I wouldn't have to have them Boarded there through the whole holiday weekend. If you don't come pick them up by 1:00 p.m. on Saturday, you can forget a Sunday pick-up and Monday was a Holiday and there would not have been pick up times then either so I thought I was doing the right thing to just get my boys home (4.5 lb. 15 yr. old yorkie and 12 lb. 6 yr. old toy poodle). I thought they'd be waiting for me... big surprise. Not only did I not get any helpful cooperation on Tuesday after spending from 9:30 p.m. Saturday night when we returned from 'vacation' until that Tuesday morning looking for them, posting flyers, making calls going through woods and yards yelling Rascal's name but when I wanted to place a flyer in Cook's office the Assistant Megan questioned why Dr. Cook was a reference. I told her that through my running around I mentioned to people to PLEASE call Dr. Cook's office with any sitings - easier than them remembering my number. The flyer gave more information but I hadn't had them all printed as yet. Her reply - well WE can't go looking for him if we get a call! I asked her if she could call me! That's all I wanted. Then when I asked her if someone brought him in could she please notify me... her reply - we don't take in strays!! WHAT????? I asked her what if Rascal made it back to the vets since that was the last place he'd been for a week... her reply - I said we don't take in strays. OH MY GOD! The other girl said well they'd have to identify him and blah, blah, blah. Okay - tell me how many 12 lb. black toy poodles with white chin and chest ar running loose in that area! Rascal has been to Dr. Cook's since he was a pup! No more... Two years ago - again while boarded, Bandit the small yorkie I referred to who was 13 at the time was dropped... from a top cage! We thought we were going to have to put him down. At that time the assistant who I talked to said... but he only fell 5 ft.! LADY, the dog is 11 inches long... you do the math. He was in there for 4 days when we brought him home and had to give him steroids and brought him back to some semblance of health. I should have learned my lesson then. Don't be a fool - if you care for your pet, believe me... they don't. They just want the $$$ after that if you have a problem - they become strays??? Why don't they give a customer the option to be able to pick the dogs up 7 days a week! It doesn't have to be a full day - but give people options instead of having them sit there and BAVH gets your money! Other places do offer that option, and this was a very, VERY bad lessons that I had to learn the very hard way. I'm grieving terribly and I got 0% empathy from the place I really expected I would. THANX BAVH... for nothing.

1
★☆☆☆☆

Actually if I could give -10 stars I would. I've been taking my dogs to BAVH for 15 years. This past Saturday 5/23/09 my 6 year old Toy Poodle pulled out of his collar and got loose. My mistake in having someone pick him up so I wouldn't have to have them Boarded there through the whole holiday weekend. If you don't come pick them up by 1:00 p.m. on Saturday, you can forget a Sunday pick-up and Monday was a Holiday and there would not have been pick up times then either so I thought I was doing the right thing to just get my boys home (4.5 lb. 15 yr. old yorkie and 12 lb. 6 yr. old toy poodle). I thought they'd be waiting for me... big surprise. Not only did I not get any helpful cooperation on Tuesday after spending from 9:30 p.m. Saturday night when we returned from 'vacation' until that Tuesday morning looking for them, posting flyers, making calls going through woods and yards yelling Rascal's name but when I wanted to place a flyer in Cook's office the Assistant Megan questioned why Dr. Cook was a reference. I told her that through my running around I mentioned to people to PLEASE call Dr. Cook's office with any sitings - easier than them remembering my number. The flyer gave more information but I hadn't had them all printed as yet. Her reply - well WE can't go looking for him if we get a call! I asked her if she could call me! That's all I wanted. Then when I asked her if someone brought him in could she please notify me... her reply - we don't take in strays!! WHAT????? I asked her what if Rascal made it back to the vets since that was the last place he'd been for a week... her reply - I said we don't take in strays. OH MY GOD! The other girl said well they'd have to identify him and blah, blah, blah. Okay - tell me how many 12 lb. black toy poodles with white chin and chest ar running loose in that area! Rascal has been to Dr. Cook's since he was a pup! No more... Two years ago - again while boarded, Bandit the small yorkie I referred to who was 13 at the time was dropped... from a top cage! We thought we were going to have to put him down. At that time the assistant who I talked to said... but he only fell 5 ft.! LADY, the dog is 11 inches long... you do the math. He was in there for 4 days when we brought him home and had to give him steroids and brought him back to some semblance of health. I should have learned my lesson then. Don't be a fool - if you care for your pet, believe me... they don't. They just want the $$$ after that if you have a problem - they become strays??? Why don't they give a customer the option to be able to pick the dogs up 7 days a week! It doesn't have to be a full day - but give people options instead of having them sit there and BAVH gets your money! Other places do offer that option, and this was a very, VERY bad lessons that I had to learn the very hard way. I'm grieving terribly and I got 0% empathy from the place I really expected I would. THANX BAVH... for nothing.

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I have used the Bel Air Veterinary Hospital for 25 years and the doctors and staff always treat me and my pets with the utmost respect and understanding. I have had to make many tough decisions over the years regarding how I should proceed with extending the life of one of my pets, but the tasks have always been made easier by the knowledge that trusted professionals are part of the process. Wonderful care!

5
★★★★★

I have used the Bel Air Veterinary Hospital for 25 years and the doctors and staff always treat me and my pets with the utmost respect and understanding. I have had to make many tough decisions over the years regarding how I should proceed with extending the life of one of my pets, but the tasks have always been made easier by the knowledge that trusted professionals are part of the process. Wonderful care!

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Anyone with a pet knows how hard it is to leave them. We trusted our dog to this hospital and they fell in love with our big dog! When we came home it seemed our dog liked it so much he wanted to stay longer! Staff is great with animals, the dog seemed to love the place. I would take him there again!

PROS: Reasonable prices, great with animals!
CONS: Charge by weight, we have a big dog.

5
★★★★★

Anyone with a pet knows how hard it is to leave them. We trusted our dog to this hospital and they fell in love with our big dog! When we came home it seemed our dog liked it so much he wanted to stay longer! Staff is great with animals, the dog seemed to love the place. I would take him there again!

PROS: Reasonable prices, great with animals!
CONS: Charge by weight, we have a big dog.

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They are sensitive to people on a budget, care of my cat, and endless questions. This is the third vet I've been to in Bel Air, and the only one interested in the health of my pet and not forcing the forclosure of my home with uneccessary medical treatments. My sister-in-law insisted on me going here, as she said this was her forth and best vet. She was right!

PROS: Cost sensitive, friendly, great with animals
CONS: They need a cat blood pressure machine.

5
★★★★★

They are sensitive to people on a budget, care of my cat, and endless questions. This is the third vet I've been to in Bel Air, and the only one interested in the health of my pet and not forcing the forclosure of my home with uneccessary medical treatments. My sister-in-law insisted on me going here, as she said this was her forth and best vet. She was right!

PROS: Cost sensitive, friendly, great with animals
CONS: They need a cat blood pressure machine.

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I took my dog to this animal hospital over the weekend to get his stomach looked at. He was having problems with keeping food sown. The staff were quick to treat him and provided the dog with great care and kindness. this place makes the problems all the easier to deal with. Great business highly recommended

4
★★★★☆

I took my dog to this animal hospital over the weekend to get his stomach looked at. He was having problems with keeping food sown. The staff were quick to treat him and provided the dog with great care and kindness. this place makes the problems all the easier to deal with. Great business highly recommended

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We only used Bel Air Vet once, to kennel our dog. Well, she is really like a part of the familiy and it was very hard for me to kennel her in the first place but we had to travel out of state.

The vet hospital was very compassionate, they seemed to understand that it was hard for me to say goodbye to my dog, no one laughed at me :) while I was crying on the way out the door. My dog was fine when we picked her up, so I am sure they took good care of her!

5
★★★★★

We only used Bel Air Vet once, to kennel our dog. Well, she is really like a part of the familiy and it was very hard for me to kennel her in the first place but we had to travel out of state.

The vet hospital was very compassionate, they seemed to understand that it was hard for me to say goodbye to my dog, no one laughed at me :) while I was crying on the way out the door. My dog was fine when we picked her up, so I am sure they took good care of her!

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This veterinarian is top notch. The veterinary clinic started many, many years ago and the vet was a local legend, known for taking in the area's wounded animals. The clinic has grown and now includes many other equally caring veterinarians. I find that they are great with both routine and complicated matters. When one of my dogs had cancer several years ago, they kindly and compassionately offered the treatment they could and referred us to the best resources for the additional care she needed. During the diagnosis phase, they even ordered additional equipment to get more accurate results than their current equipment could provide. During the treatment phase, they offered local testing for us and monitoring, as the treatment facility was a great distance from our home. While all of the veterinarians here are good, I have a particular fondness for Dr. Rob Johnson, who I find really connects with both the animals and the people. He is always willing to take the time to explain things, which is very important. Their hours are also great because they offer walk-in (without appointment) several evenings a week, which is great for those who have a hard time making appointments because of work.

5
★★★★★

This veterinarian is top notch. The veterinary clinic started many, many years ago and the vet was a local legend, known for taking in the area's wounded animals. The clinic has grown and now includes many other equally caring veterinarians. I find that they are great with both routine and complicated matters. When one of my dogs had cancer several years ago, they kindly and compassionately offered the treatment they could and referred us to the best resources for the additional care she needed. During the diagnosis phase, they even ordered additional equipment to get more accurate results than their current equipment could provide. During the treatment phase, they offered local testing for us and monitoring, as the treatment facility was a great distance from our home. While all of the veterinarians here are good, I have a particular fondness for Dr. Rob Johnson, who I find really connects with both the animals and the people. He is always willing to take the time to explain things, which is very important. Their hours are also great because they offer walk-in (without appointment) several evenings a week, which is great for those who have a hard time making appointments because of work.

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