Back To the Picture

★☆☆☆☆
  • 934 Valencia St

    San Francisco, CA 94110

    Map & Directions
  • 415-826-2321

About Back To the Picture

Categories
Hours
Mon-Sat 11am-6pm

Arts & Entertainment

Arts & Entertainment
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I had a horrible experience here. I brought in a family heirloom--a drawing by an uncle who had passed away--and asked them to frame it for me. When I went in to pick it up a few weeks later, it was on the wrong matte, with water stains where they had used tabs to mount it. When I complained, they offered to send it to a paper conservator to fix it, promising it would be back in about a month. Six months later--after a couple of excuses that the conservator was out of town--I finally got it back, with the stains somewhat smudged, maybe a little better, but certainly not gone. A complete botch-job the entire way through. I wouldn't trust them with anything again.

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★☆☆☆☆

I had a horrible experience here. I brought in a family heirloom--a drawing by an uncle who had passed away--and asked them to frame it for me. When I went in to pick it up a few weeks later, it was on the wrong matte, with water stains where they had used tabs to mount it. When I complained, they offered to send it to a paper conservator to fix it, promising it would be back in about a month. Six months later--after a couple of excuses that the conservator was out of town--I finally got it back, with the stains somewhat smudged, maybe a little better, but certainly not gone. A complete botch-job the entire way through. I wouldn't trust them with anything again.

 

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