Art Stone Dance & Bodywear

★☆☆☆☆
  • 1795 Express Dr N

    Hauppauge, NY 11788

    Map & Directions
  • 631-582-9350

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I have order from Art Stone for YEARS! My personal rep, Francine, I cannot stand her. She has a very dry, unpleasant personality. It doesnt matter when i call, i try not to, but when you ask Francine when your costumes are being shipped its like you are bothering her. Hello Francine thats YOUR JOB to take care of your costumers! BUT NO she says in her dry no personality VOICE, The ship day is approximate. They are not ready yet. Ok when will they be ready? My ship day says today 03/22/2013. She sighs...and says i dont know, the date is approximate. Ok! 2 days 3 days? Well check would ya! My costumes are paid in FULL and i would not of ordered them if I didnt need them by a certain date. Francine when on to tell me she didnt need my BS! If you have to order costumed from Art Stone, PLEASE DONT GET FRANCINE AS YOUR PERSONAL REP! You will be sorry you did.

1
★☆☆☆☆

I have order from Art Stone for YEARS! My personal rep, Francine, I cannot stand her. She has a very dry, unpleasant personality. It doesnt matter when i call, i try not to, but when you ask Francine when your costumes are being shipped its like you are bothering her. Hello Francine thats YOUR JOB to take care of your costumers! BUT NO she says in her dry no personality VOICE, The ship day is approximate. They are not ready yet. Ok when will they be ready? My ship day says today 03/22/2013. She sighs...and says i dont know, the date is approximate. Ok! 2 days 3 days? Well check would ya! My costumes are paid in FULL and i would not of ordered them if I didnt need them by a certain date. Francine when on to tell me she didnt need my BS! If you have to order costumed from Art Stone, PLEASE DONT GET FRANCINE AS YOUR PERSONAL REP! You will be sorry you did.

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I am a dance instructor and have been waiting for costumes that I ordered in Jan for an April delivery date. I have received two seperate deliveries and still dont have the whole order. Today is May 24th! As the rest of you dance instrustors know timing is important. The customer service is horrible. I have been in business for 27 years and have never had such problems. Unless I get the rest of my order in 2 days, my show is in major trouble. Dealing with this customer service department is like ordering a special sandwich @ Mc Donalds in Harlem! Dont be fooled...the service comes as cheap as the clothes.

0
★☆☆☆☆

I am a dance instructor and have been waiting for costumes that I ordered in Jan for an April delivery date. I have received two seperate deliveries and still dont have the whole order. Today is May 24th! As the rest of you dance instrustors know timing is important. The customer service is horrible. I have been in business for 27 years and have never had such problems. Unless I get the rest of my order in 2 days, my show is in major trouble. Dealing with this customer service department is like ordering a special sandwich @ Mc Donalds in Harlem! Dont be fooled...the service comes as cheap as the clothes.

Pros: cheap, cheap, cheap

Cons: horrible service, horrible service, horrible service

 

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