J & K Electronics
Factory Trained Professional TV and Computer Repair Specialists
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Message from J & K Electronics
Welcome, and thank you for choosing J & K Electronics for all your TV repair and computer repair needs. We are your Houston based TV and computer repair experts and we are ready to help. Our team is dedicated to top notch, quality service. All our technicians are professional, and are factory authorized and trained. What makes J & K Electronics stand out? Our TV repair technicians are trained before a new product is released by a manufacturer. We only use parts supplied by the original manufacturer and our technicians have the ability to call all manufacturers while at a customer?s location to trouble shoot a repair issue. J & K Electronics is home based in Houston. Our service area includes Houston, Humble, The Woodlands, Sugar Land, Katy, Pasadena, Friendswood, Webster and Clear Lake. Call us today!
Reviews for J & K Electronics
In trying to make a buying decision regarding which TV set to buy LCD/Plasma, brand, etc.; I recieved some very good advice from J&K. Very Trustworthy
Posted 07/29/09 | Report Abuse
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No stars. Took $300 of my money to "order parts" for my 4 yr old 50" Samsung. 16 days later I called to see if they were 'ever' coming back. Oh, sorry, the parts are here. Have no idea why someone has not been back to you. We'll be out tomorrow. We'll call between 9am and 9:30 to let you know what time. OK..I'll stay home. At 10:30 I had to call them. No one has called. Held for long time. Oh, somebody messed up and scheduled you for tomorrow. I have oral surgery tomorrow. You said today. Held again. Sir the technician will be in your area 'today' so if you can be home between 4pm and 7pm, he will be there. Fine. Here's my cell and my home numbers. I leave work at 3pm...remember I had not gotten there after 11am waiting for them. I come straight home. Waited from 3:30 p.m. until .........all night, an nobody ever called me or showed up. I left a message for them at 8:30 p.m. Not even the courtesy to call me. Ruined my entire day. Set is still not fixed. They still have my money, and now it's another day later.
I'm still waiting, and I am MAD. Service ???What's that at J&K. (PS..they were recommended to me by the Geek Squad at Best Buy) Good luck with that folks !!
Pros: On a scale of 1 to 10...I rate them a (minus 20)
Cons: Horrible response
Posted 11/13/09
was totally panicked when my 2 year old tv died at 2 in the morning. After reading several negative reviews of several tv repair companies, I was daunted by the task of finding a reputable company to come and repair my beloved television. I spoke with Samsung (the manufacturer of my tv) as well as other local and national companies in addition to j&k electronics...j&k Tech got back to me first (I left a message at 2am and they called me at 9am that same day) and had someone at my apartment within 2.5 hours. In addition, after I described the problem, they quoted a repair price over the phone, which was less expensive than the other quotes I received subsequently. The technician was professional and quick and happily I'm already back to normal. I would HIGHLY recommend j&k electronics
Pros: AMAZING CUSTOMER SERVICE
Cons: NONE
Posted 09/06/09