Santa Margarita Animal Care Center

★★★★☆
  • 30052 Santa Margarita Pkwy

    Rancho Santa Margarita, CA 92688

    Cross street: Interchange Plaza between the Shell station and KinderCare across from the Ford dealership

    Map & Directions
  • 949-858-3181

About Santa Margarita Animal Care Center

Hours
Monday-Friday 7:30 AM - 7:00 PM ; Saturday 8:00 AM - 4:00 PM ; Sunday 9:00 AM - 4:00 PM

Pets & Animals

Pets & Animals
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4.125 8
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Santa Margarita Animal Care Center is a wonderful hospital with tremendous customer service and great medicine. My dog and 2 cats have been so well taken care of everytime I go. I travel quite a bit and my dog Charlie stays there while I am gone - they treat him like family. It makes it easier for me so that I don't have to worry about him while I am gone.

5
★★★★★

Santa Margarita Animal Care Center is a wonderful hospital with tremendous customer service and great medicine. My dog and 2 cats have been so well taken care of everytime I go. I travel quite a bit and my dog Charlie stays there while I am gone - they treat him like family. It makes it easier for me so that I don't have to worry about him while I am gone.

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When I think of a vet hospital I automatically relate to people hospitals, sterile, rather blank and they all are the same. Not Santa Margarita Animal Care Center, when I first walked in, I felt as if I was walking into someone's home. I was greeted by a friendly face and the warm inviting lobby made me want to stay and check it out. I was immediately impressed with the one on one interaction I got with the staff, and the level of compassion I could feel coming from everyone I talked to. I was a bit nervous as my last encounter with a vet hospital ended in me crying and my pet being bruised, I swore I would never step foot in one of those places again. But this hospital changed all of that. From day one they made me feel so comfortable and Dr. Parker answered every silly question I had and made sure I left with every intention of coming back. I can not thank them enough for the excellent care and service provided and I will not hesitate to reccomend them to every one I know!

4
★★★★☆

When I think of a vet hospital I automatically relate to people hospitals, sterile, rather blank and they all are the same. Not Santa Margarita Animal Care Center, when I first walked in, I felt as if I was walking into someone's home. I was greeted by a friendly face and the warm inviting lobby made me want to stay and check it out. I was immediately impressed with the one on one interaction I got with the staff, and the level of compassion I could feel coming from everyone I talked to. I was a bit nervous as my last encounter with a vet hospital ended in me crying and my pet being bruised, I swore I would never step foot in one of those places again. But this hospital changed all of that. From day one they made me feel so comfortable and Dr. Parker answered every silly question I had and made sure I left with every intention of coming back. I can not thank them enough for the excellent care and service provided and I will not hesitate to reccomend them to every one I know!

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Pet lovers who sincerely care about not only my kitty....but about how I feel about Sheba. The doctor took the time to answer all my questions and even showed me pictures to explain Sheba's problem.

5
★★★★★

Pet lovers who sincerely care about not only my kitty....but about how I feel about Sheba. The doctor took the time to answer all my questions and even showed me pictures to explain Sheba's problem.

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Dec 2007/Jan 2008: Nice people, but very disorganized front office process and staff. Double dosed my dog on post operative meds. Staff always seems frazzled--can't locate files, you have to tell several people why you're there because they don't read files (once they find them) or review what's in the computer. Am changing vets!

Mar 2008: Visited again after follow up to dog's neutering due to concerns with suture healing--sat in exam room and waited to be helped for 30 mins. I got up and left. Thought I'd give them another chance after the first bad experience, but no dice!

1
★☆☆☆☆

Dec 2007/Jan 2008: Nice people, but very disorganized front office process and staff. Double dosed my dog on post operative meds. Staff always seems frazzled--can't locate files, you have to tell several people why you're there because they don't read files (once they find them) or review what's in the computer. Am changing vets!

Mar 2008: Visited again after follow up to dog's neutering due to concerns with suture healing--sat in exam room and waited to be helped for 30 mins. I got up and left. Thought I'd give them another chance after the first bad experience, but no dice!

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0 out of 1 people found this review helpful.

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We've been taking our pets to the folks here for over 10 years now. Dr. Kelpe and the team are great! They've helped us care for two dogs and two cats, including dealing with cancer and the difficult decisions it brings in with our pets twice now. We also frequently use their boarding and grooming services and have always been happy with them. I can't recommend them enough!

5
★★★★★

We've been taking our pets to the folks here for over 10 years now. Dr. Kelpe and the team are great! They've helped us care for two dogs and two cats, including dealing with cancer and the difficult decisions it brings in with our pets twice now. We also frequently use their boarding and grooming services and have always been happy with them. I can't recommend them enough!

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My pets have been going here for the past five years and have always received the best care. One of my dogs had a knee surgery a couple of years ago and has never been better. You will pay a little more, but it's worth it for the health of your pets.

4
★★★★☆

My pets have been going here for the past five years and have always received the best care. One of my dogs had a knee surgery a couple of years ago and has never been better. You will pay a little more, but it's worth it for the health of your pets.

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Great animal care center/hospital. Vets, technicians and other staff very knowledgeable, helpful and pleasant. Office is VERY clean, they offer 24 hour emergency assistance as well as regular pet care and boarding. Only negative is there can often be a lengthy wait to see someone. I wouldn't hesitate to recommend them to anyone looking for a quality vet in the 92688 zip area.

4
★★★★☆

Great animal care center/hospital. Vets, technicians and other staff very knowledgeable, helpful and pleasant. Office is VERY clean, they offer 24 hour emergency assistance as well as regular pet care and boarding. Only negative is there can often be a lengthy wait to see someone. I wouldn't hesitate to recommend them to anyone looking for a quality vet in the 92688 zip area.

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I have been taking my animals to this clinic since we moved here five years ago and I trust this clinic with my animal's lives. They are wonderful, great to work with and terrific with the animals

5
★★★★★

I have been taking my animals to this clinic since we moved here five years ago and I trust this clinic with my animal's lives. They are wonderful, great to work with and terrific with the animals

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