Glendale Small Animal Hospital

My wife and I have used Dr. Quan for the past 8+ years. We had to put our beloved dog down after she began to lose her will to live after 17 years. Dr. Quan was very kind to us while we used one of the rooms for about 25 minutes to say our good-byes to our dog, Casey. We have since adopted another dog from a shelter. Our friends used Dr. Quan for their dog that needed leg surgery to correct a torn ligament. They too are now going to Dr. Quan.

The staff here are very friendly and you can tell they really care about your pet. I didn't have to go very often but when I did I felt welcome, and the doctors are great!

We adopted our dog Bailey in the summer of 2008. Glendale Small Animal Hospital was recommended to us by a friend. We took Bailey to see Dr Hussain for an exam. The staff and Dr. Hussain were very polite and helpful. The day after Thanksgiving Bailey became sick and we took her to see Dr. Hussain. He was again very kind and caring and put our minds to rest. In December of the same year we took Bailey in to get a certificate of health to be able to fly on Jet Blue. Once again Dr. Hussain gave her an exam and was again very caring. The office exam cost $52.00 and the certificate of health cost $13.50. So far my experience has been a pleasant one.

Vet: I had one of my dogs neutered at the GSAH. The operation had appeared to go well, but after a few days he began to have a lot of swelling and infection around the wound. I called GSAH to schedule an appointment for them to look at his wound and hopefully get some antibiotics, but they refused to see him for another week, claiming that it was unnecessary. Knowing they were incorrect I brought the dog into GSAH that same day, and demanded that someone take a look at him. Not surprisingly, they found that he had a rather serious infection that would require immediate administration of both topical and ingested antibiotics. They even went so far as to say that the dog was lucky I brought him in right away, because at his size (7 lbs) the infection could have proved to be deadly within a matter of days.Boarding: Despite my better judgement, in a pinch, one weekend I chose to to board my two dogs at GSAH for two nights. Their prices seemed reasonable, approximately $17 day. My dogs were missing records for one vaccination that they required, which they offered to administer during their weekend clinic for $10 each, which I thought was completely reasonable. They also asked if it would be okay to walk the dogs, and asked me to sign a waiver to acknowledge that I understand the risks associated with walking my dogs. Lo and behold, when I went to pick the dogs up, the bill was almost double what I had understood the total cost to be. I found that in addition to boarding, they charge $8 a dog (per walk) to walk the animals in their care (I thought walks were considered part of the package, as every other boarding facility I have used considers them to be essential and humane and does not charge for them). This walking fee is neither posted at the facility nor was it mentioned by the receptionist when we arranged for the dogs' care. I also found that they charged me triple the price they quoted for the vaccinations. After dealing with the billing errors - I was only able to get them to change the cost of the vaccinations. I then was given my dogs. They were in fine condition other than the fact that their fur was smeared with feces (I brought them in freshly groomed) and they reeked of urine. I can only image this occurred because the cages they kept them were not cleaned often enough. I could not believe what terrible care a VETERINARY HOSPITAL took of my healthy dogs.I will not be returning for either boarding or vet services in the future.

Great Animal Hospital. I spoke to them on the phone, they made an appointment for me in literally half an hour on the same day. I brought my new adopted cat, from the shelter, and they graciously honored the 3 day window after adoption to have her examined for free. Bringing the cat there, they were very polite and Dr. Hussain examined her very gently and professionally. He prescribed an antibiotic for her head cold and she is getting better now. I will bring her there for the spay procedure because I was so well treated and the cat was very well taken care of. These people really love animals, big spacious lobby, friendly staff, great experience. Thank You