Ultramitre

★☆☆☆☆
  • 2811 N Lima St

    Burbank, CA 91504

    Map & Directions
  • 818-842-2711

About Ultramitre

Categories
Details

Home & Garden

Home & Garden
More choices in Burbank:
Resultset_next

The Home Depot

1200 Flower Street Burbank, CA

Resultset_next

Allen Bolt & Indl Supply

1711 W Burbank Blvd Burbank, CA

1.0 1
Hi! Sign in to let us know how Ultramitre was?
Write a Review
.

Ultramitre promises a "Lifetime Satisfaction Guarantee!" which they do not honor. From their web site (which CitySearch does not allow in plain text):
www.ultramitre DOT com/contact.php
Lifetime Satisfaction Guarantee!
If, for any reason, an Ultramitre blade does not perform to your satisfaction, we??ll take it back.

I just called 800-908-5872 and asked to talk to Ken F., the RMA clerk at extension 11 and was told, "Any satisfaction guarantee we don't give blind over the phone." He asked me to send the product back, said he would take a look and possibly make me an offer.

The Federal Trade Commission has Rules of the Road regarding Satisfaction Guarantees:
www.ftc.gov/bcp/edu/pubs/business/ecommerce/bus28.shtm
Guarantees
If your ad uses phrases like "satisfaction guaranteed" or "money-back guarantee," you must be willing to give full refunds for any reason. You also must tell the consumer the terms of the offer.

Ultramitre only offered me a 20% refund, not a Full Refund.

See Federal Trade Commission complaint number 27275231 for all the details.

Do no buy from these people!

Brian

0
★☆☆☆☆

Ultramitre promises a "Lifetime Satisfaction Guarantee!" which they do not honor. From their web site (which CitySearch does not allow in plain text):
www.ultramitre DOT com/contact.php
Lifetime Satisfaction Guarantee!
If, for any reason, an Ultramitre blade does not perform to your satisfaction, we??ll take it back.

I just called 800-908-5872 and asked to talk to Ken F., the RMA clerk at extension 11 and was told, "Any satisfaction guarantee we don't give blind over the phone." He asked me to send the product back, said he would take a look and possibly make me an offer.

The Federal Trade Commission has Rules of the Road regarding Satisfaction Guarantees:
www.ftc.gov/bcp/edu/pubs/business/ecommerce/bus28.shtm
Guarantees
If your ad uses phrases like "satisfaction guaranteed" or "money-back guarantee," you must be willing to give full refunds for any reason. You also must tell the consumer the terms of the offer.

Ultramitre only offered me a 20% refund, not a Full Refund.

See Federal Trade Commission complaint number 27275231 for all the details.

Do no buy from these people!

Brian

 

Wait, you're the expert.

If you've been to or used Ultramitre, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review