Key Auto Recovery

★☆☆☆☆
  • PO Box 191

    Van Nuys, CA 91402

    Map & Directions
  • 818-989-4100

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They are located at 13726 Saticoy st.
Van Nuys Ca 91402
No STARS BUT SINCE I HAVE TO JUST A MERELY 1 STAR

Anyways my car got repo and I was ok with it because I know I have to pay. I went over the location with my best intentions to recover the things left in the car. My sisters went in first and they were getting out the stuff from the car. I went in last and the big lady that looks like a man looked stright at me and said give me the keys and I was still calm I told her I couldn't fingdthem that I was sorry.
You think she believe me nope she didn't, she said that we couldn't get our stuff out without the keys. I told her that we were taking the stuff and later go over again and give them the keys.
I shouldn't of told her that SHE WENT PSYCHO ON ME!!!!
telling me that I was a liar, when I went over there with the greatest intention to be nice we had a little verbal dipute. Anyways I wasn't lying I had to go back home and bring the keys.
Leslie Scharlin-Medina don't underestimate her she is evil she sounded like a lady of the streets screaming at the top of her lungs, sayin foul things to me ohh and by the way I had to wait a while to be attended by her in the beginning.
And last thing Leslie slammed the door at us when we left the location
Very unprofessional and that other lady on the lot to
car companies don't pay them to repo the cars they are far better service companies out there to care for the cars. There is absolutely no parking,
They check your stuff when they take the car away
lock your gates at home because they will try anyway to get to the car. they took my car at 3 am. evil bsts.

0
★☆☆☆☆

They are located at 13726 Saticoy st.
Van Nuys Ca 91402
No STARS BUT SINCE I HAVE TO JUST A MERELY 1 STAR

Anyways my car got repo and I was ok with it because I know I have to pay. I went over the location with my best intentions to recover the things left in the car. My sisters went in first and they were getting out the stuff from the car. I went in last and the big lady that looks like a man looked stright at me and said give me the keys and I was still calm I told her I couldn't fingdthem that I was sorry.
You think she believe me nope she didn't, she said that we couldn't get our stuff out without the keys. I told her that we were taking the stuff and later go over again and give them the keys.
I shouldn't of told her that SHE WENT PSYCHO ON ME!!!!
telling me that I was a liar, when I went over there with the greatest intention to be nice we had a little verbal dipute. Anyways I wasn't lying I had to go back home and bring the keys.
Leslie Scharlin-Medina don't underestimate her she is evil she sounded like a lady of the streets screaming at the top of her lungs, sayin foul things to me ohh and by the way I had to wait a while to be attended by her in the beginning.
And last thing Leslie slammed the door at us when we left the location
Very unprofessional and that other lady on the lot to
car companies don't pay them to repo the cars they are far better service companies out there to care for the cars. There is absolutely no parking,
They check your stuff when they take the car away
lock your gates at home because they will try anyway to get to the car. they took my car at 3 am. evil bsts.

Pros: Absolutely none,they deserve no stars

Cons: very unprofessional staff including the owner!!!!

 

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