Pine Valley Animal Hospital

★★☆☆☆
  • 106 Longstreet Dr

    Wilmington, NC 28412

    Map & Directions
  • 910-799-4500

About Pine Valley Animal Hospital

Hours
WEEKDAYS 8AM-6PM ; SAT 8AM-12NOON

Pets & Animals

Pets & Animals
More choices in Wilmington:
Resultset_next

Blue Cross Veterinary Hospital

2665 E Pacific Coast Hwy Signal Hill, CA

Resultset_next

Belmont Shore Veterinary Hospital

6222 E Pacific Coast Hwy Long Beach, CA

2.3333 3
Hi! Sign in to let us know how Pine Valley Animal Hospital was?
Write a Review
.

My interface with Dr. Eutsy has been good, but her office staff leaves VERY MUCH TO BE DESIRED....I plan to change vets ASAP after my last interaction with the staff in the office.
I had major surgery and cannot drive for 2 months while staying with my daughter 3 hours away. I asked the office staff to please
give permission for Pet Meds to send me the Meds I need (much less costly than buying through Pine Valley Animal Hospital). The lady in the front office was very rude and said that the prescription was written, but would not be sent and I had to pick it up. I explained my situation and she was still very rude and said she would make an exception this one time. When Pet Meds called her, she refused to give the OK ....ONCE AGAIN. . As soon as I am well again, I plan to change VETS IMMEDIATELY. Again, I have nothing against Dr. Eutsy, but her choice of office staff leaves much to be desired. They are "authoratative and without compassion"....Rene Smith, Wilmington, NC

1
★☆☆☆☆

My interface with Dr. Eutsy has been good, but her office staff leaves VERY MUCH TO BE DESIRED....I plan to change vets ASAP after my last interaction with the staff in the office.
I had major surgery and cannot drive for 2 months while staying with my daughter 3 hours away. I asked the office staff to please
give permission for Pet Meds to send me the Meds I need (much less costly than buying through Pine Valley Animal Hospital). The lady in the front office was very rude and said that the prescription was written, but would not be sent and I had to pick it up. I explained my situation and she was still very rude and said she would make an exception this one time. When Pet Meds called her, she refused to give the OK ....ONCE AGAIN. . As soon as I am well again, I plan to change VETS IMMEDIATELY. Again, I have nothing against Dr. Eutsy, but her choice of office staff leaves much to be desired. They are "authoratative and without compassion"....Rene Smith, Wilmington, NC

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We have 5 animals and have been clients of PVAH for 8 years. Each of the animals has had varying degrees of care required in addition to the basic annual visits. Dr. Eutsey and the others in the practicehave been nothing short of professional and caring while providing exceptional pet care. Although the other commenter's case is heartbreaking, I don't feel that Dr. Eutsey would have knowingly put any animal in harms way and that there is enough traffic in that practice that she has the knowledge to make the best decision based on the information available at that time.

5
★★★★★

We have 5 animals and have been clients of PVAH for 8 years. Each of the animals has had varying degrees of care required in addition to the basic annual visits. Dr. Eutsey and the others in the practicehave been nothing short of professional and caring while providing exceptional pet care. Although the other commenter's case is heartbreaking, I don't feel that Dr. Eutsey would have knowingly put any animal in harms way and that there is enough traffic in that practice that she has the knowledge to make the best decision based on the information available at that time.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My dog was being treated for Kidney Infection when the vet gave her a rabies shot. It's the law rabies shots but I know a waiver can be given for sick animals. I did not know then but learned alter that sick dogs should never be vaccinated while they are sick! The vet should had known this. My dog was healthy other than the kidney infection. In less than three weeks my dog went into full blown Kidney Failure. Now it can be debated whether or not the rabies shot caused the Kidney Failure but there is no debate that the vet should not had given her the shot with her being sick until the infection cleared up. Then after all the money we had paid upfront they would not work with us on the rest and in fact they would had let our dog die before treating her any at all. This is tragic that any vet or doctor would let anyone or any pet die when they have the means to try to save them. They deserve their pay but just to let a dog die is tragic and if they don't care that much about a pet they should not be a vet! I can understand routine costs the vet making people pay upfront but in a matter of life or death or when a customer has proved them self they are good payers they should work with people. When the vet at Pine Valley was just going to let our dog die we found the best most caring vet in the world, Dr. wicks that cared about our dog's life and our dog got so much better she acted like a puppy and lived another year and we paid Dr. Wicks ALL we owed!

1
★☆☆☆☆

My dog was being treated for Kidney Infection when the vet gave her a rabies shot. It's the law rabies shots but I know a waiver can be given for sick animals. I did not know then but learned alter that sick dogs should never be vaccinated while they are sick! The vet should had known this. My dog was healthy other than the kidney infection. In less than three weeks my dog went into full blown Kidney Failure. Now it can be debated whether or not the rabies shot caused the Kidney Failure but there is no debate that the vet should not had given her the shot with her being sick until the infection cleared up. Then after all the money we had paid upfront they would not work with us on the rest and in fact they would had let our dog die before treating her any at all. This is tragic that any vet or doctor would let anyone or any pet die when they have the means to try to save them. They deserve their pay but just to let a dog die is tragic and if they don't care that much about a pet they should not be a vet! I can understand routine costs the vet making people pay upfront but in a matter of life or death or when a customer has proved them self they are good payers they should work with people. When the vet at Pine Valley was just going to let our dog die we found the best most caring vet in the world, Dr. wicks that cared about our dog's life and our dog got so much better she acted like a puppy and lived another year and we paid Dr. Wicks ALL we owed!

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Pine Valley Animal Hospital, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review