Pets Are Inn

★★★★☆
Your local pet lodging alternative!
  • 3969 Plymouth Rd

    Minnetonka, MN 55305

    Map & Directions
  • 952-473-6118

About Pets Are Inn

Hours
Sun Closed;Mon: 8:00 a.m.-6:00 p.m.;Tue: 8:00 a.m.-6:00 p.m.;Wed: 8:00 a.m.-6:00 p.m.;Thu: 8:00 a.m.-6:00 p.m.;Fri: 8:00 a.m.-6:00 p.m.;Sat Closed;
Reservations
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Forget MY opinion; my 3 dogs adore Pets Are Inn! \r
\r
This place is a like a hostel for animals. Instead of boarding them someplace where they'll be in crates most of the time except for an occasional walk (which you'll probably pay for),

3
★★★★★

Forget MY opinion; my 3 dogs adore Pets Are Inn! \r
\r
This place is a like a hostel for animals. Instead of boarding them someplace where they'll be in crates most of the time except for an occasional walk (which you'll probably pay for),

.

Thank you to our loyal and valued Pets Are Inn customers!

This is what our customers are saying about our services...

?Everthing is run very well! Keep up the great work!
KG, Plymouth, MN

?What a great experience! We will use you again.
LD, Minneapolis, MN

?We had given our dog a bath before we sent him. He still smelled fresh and clean when we got him back. You have great hosts.
DD, Waconia, MN

?Bailey has stayed with you over 30 times and always enjoys his stay. He can't wait to jump in your van.
DA & MA, Minnetonka, MN

?I have never seen my dog so happy. I always worry about her when I go out of town, but this worked perfectly!
SZ, Osseo, MN

?Thank you Pets Are Inn for the loving care you provide Orko when we are away. He thinks he's on vacation too!
KM & BM, Shorewood, MN

?Your service is great and I appreciate the care my dog (Beauty) gets! Thank you!!
PR, Maple Grove, MN

?My dog comes home happy. I have told others about your service.
BY, Minnetonka, MN

?We have used Pets Are Inn for over 15 years. The last 8 or so, Deja (and also Lacey who has passed away) have been guests of Tom and Penney. Knowing we have them as our caregivers means the world to us!
KM & RM, Plymouth

?Our dog, Chase, loves Tom and Penney and always enjoys his "vacations."
KN, Plymouth

?Great Service! I hope in the future you will be able to care for my older cat, a diabetic.
RP, Minneapolis

2
★★★★★

Thank you to our loyal and valued Pets Are Inn customers!

This is what our customers are saying about our services...

?Everthing is run very well! Keep up the great work!
KG, Plymouth, MN

?What a great experience! We will use you again.
LD, Minneapolis, MN

?We had given our dog a bath before we sent him. He still smelled fresh and clean when we got him back. You have great hosts.
DD, Waconia, MN

?Bailey has stayed with you over 30 times and always enjoys his stay. He can't wait to jump in your van.
DA & MA, Minnetonka, MN

?I have never seen my dog so happy. I always worry about her when I go out of town, but this worked perfectly!
SZ, Osseo, MN

?Thank you Pets Are Inn for the loving care you provide Orko when we are away. He thinks he's on vacation too!
KM & BM, Shorewood, MN

?Your service is great and I appreciate the care my dog (Beauty) gets! Thank you!!
PR, Maple Grove, MN

?My dog comes home happy. I have told others about your service.
BY, Minnetonka, MN

?We have used Pets Are Inn for over 15 years. The last 8 or so, Deja (and also Lacey who has passed away) have been guests of Tom and Penney. Knowing we have them as our caregivers means the world to us!
KM & RM, Plymouth

?Our dog, Chase, loves Tom and Penney and always enjoys his "vacations."
KN, Plymouth

?Great Service! I hope in the future you will be able to care for my older cat, a diabetic.
RP, Minneapolis

.

Our pet had a wonderful experience staying with his Pets Are Inn host family while we were away. He received a lot of love and attention. He is always excited to jump into the Pets Are Inn van to go on his own vacation when we go away.

Pets Are Inn is the only option for us when it comes to boarding our pet in a safe home! Thank you to Jerry and his staff for their wonderful care and service!

2
★★★★☆

Our pet had a wonderful experience staying with his Pets Are Inn host family while we were away. He received a lot of love and attention. He is always excited to jump into the Pets Are Inn van to go on his own vacation when we go away.

Pets Are Inn is the only option for us when it comes to boarding our pet in a safe home! Thank you to Jerry and his staff for their wonderful care and service!

.

Thanks Jerry and Crew from Amy for the wonderful care you gave her .. I was referred to you by one of your most loyal customers and they were right.. you privided me "Peace of Mind" knowing that Amy was sleeping on someone's bed at night. You convenient pickup and dropp-off worked great! Thanks again JP!!!!!

2
★★★★★

Thanks Jerry and Crew from Amy for the wonderful care you gave her .. I was referred to you by one of your most loyal customers and they were right.. you privided me "Peace of Mind" knowing that Amy was sleeping on someone's bed at night. You convenient pickup and dropp-off worked great! Thanks again JP!!!!!

.

Have been having Pets Are inn care for my pets for over 15 years. They are conscientious, thorough and care about the welfare of my pets. They are EXCELLENT!

2
★★★★★

Have been having Pets Are inn care for my pets for over 15 years. They are conscientious, thorough and care about the welfare of my pets. They are EXCELLENT!

.

For photos [click 'view all' above OR access the link:
tinyurl(dotcom)/HumaneSocietyComplaintPhotos

The attached photographs are pictures of my dog after it was put in the care of Pets are Inn for a period of 5 weeks. The dog contracted a blood infection from the injuries and later died due to the infection.

I had used Pets Are Inn services for the past 4 months for 2-3 day periods before this incident without any problems. However, it was found that the subcontractor that was usually used was changed. When interviewed, the subcontractor admitted that due to her age, she was unable to hold the dog and administer the provided cortisone spray to the dog??s sores. A link to pictures are here.[link removed]

She also admitted not providing the dog with antibiotic medications until after my plans to pick up the dog were announced. Further investigation found the house to be fully carpeted and unairconditioned. Average temperatures for that region in the months of June and July are in the 90s; well above comfort levels for a husky breed.

When a full refund was requested, the owner refused and provided an approximately 30% refund. She stated a variety of excuses ranging from not administering the medication because it ??looked old? to blaming the dog groomer for the dogs injuries.

The owner also reported to the Advertiser (now defunct local newspaper) that my actions to attain a refund was some sort of extortion plot and that she felt that if I could do it to her that I could do it again. The only reference to the dog??s injuries referred were having ??hot spots? and ??hair falling out?. [link removed]

A complaint was submitted to the Hawaii Humane Society including a variety of witness statements and photographs. They have informed me that both owner and subcontractor have been cited for animal cruelty.

Although these events occurred at the Ewa franchise, the use of blatantly unqualified contractors makes me feel that this is an overall problem with the standards of the company as a whole. Under no circumstances would I ever recommend this company and would strongly advise avoiding their services.

0
★☆☆☆☆

For photos [click 'view all' above OR access the link:
tinyurl(dotcom)/HumaneSocietyComplaintPhotos

The attached photographs are pictures of my dog after it was put in the care of Pets are Inn for a period of 5 weeks. The dog contracted a blood infection from the injuries and later died due to the infection.

I had used Pets Are Inn services for the past 4 months for 2-3 day periods before this incident without any problems. However, it was found that the subcontractor that was usually used was changed. When interviewed, the subcontractor admitted that due to her age, she was unable to hold the dog and administer the provided cortisone spray to the dog??s sores. A link to pictures are here.[link removed]

She also admitted not providing the dog with antibiotic medications until after my plans to pick up the dog were announced. Further investigation found the house to be fully carpeted and unairconditioned. Average temperatures for that region in the months of June and July are in the 90s; well above comfort levels for a husky breed.

When a full refund was requested, the owner refused and provided an approximately 30% refund. She stated a variety of excuses ranging from not administering the medication because it ??looked old? to blaming the dog groomer for the dogs injuries.

The owner also reported to the Advertiser (now defunct local newspaper) that my actions to attain a refund was some sort of extortion plot and that she felt that if I could do it to her that I could do it again. The only reference to the dog??s injuries referred were having ??hot spots? and ??hair falling out?. [link removed]

A complaint was submitted to the Hawaii Humane Society including a variety of witness statements and photographs. They have informed me that both owner and subcontractor have been cited for animal cruelty.

Although these events occurred at the Ewa franchise, the use of blatantly unqualified contractors makes me feel that this is an overall problem with the standards of the company as a whole. Under no circumstances would I ever recommend this company and would strongly advise avoiding their services.

 

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