Sunset Canyon Veterinary Clinic

★★★★★
  • 3710 E Hwy 290

    Dripping Springs, TX 78620

    Map & Directions
  • 512-894-0266

About Sunset Canyon Veterinary Clinic

Hours
Mon. - Fri. 8am - 6pm;Sat. 8am - 12am;Sun. CLOSED
4.5 2
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I have been going to this vet clinic with my animals for many years now. I used to own horses and live in the Lakeway area and Dr. Crossland would come out to our house for a minimal fee and take care of the horses and dogs too while he

3
★★★★★

I have been going to this vet clinic with my animals for many years now. I used to own horses and live in the Lakeway area and Dr. Crossland would come out to our house for a minimal fee and take care of the horses and dogs too while he

.

The vets are great and I apreciate their service but the front office staff leaves much to be desired. Since the front office staff is your first impression I hope the clinic doesn't lose business b/c of them. The staff ignores you when you come in, leaves you on hold forever, hangs up on you, and are just generally unhelpful and unfriendly. I think the main problem is the office manager, since she is the leader everybody follows her and she seems to always be in a bad mood. I have used this vet for years & the vets are great, the vet techs are helpful and polite, but the office mgr. is always having a bad day!

Pros: good vets, very nice clinic and facility, helpful vet techs
Cons: bad office staff
Overall user rating: Recommended

1
★★★☆☆

The vets are great and I apreciate their service but the front office staff leaves much to be desired. Since the front office staff is your first impression I hope the clinic doesn't lose business b/c of them. The staff ignores you when you come in, leaves you on hold forever, hangs up on you, and are just generally unhelpful and unfriendly. I think the main problem is the office manager, since she is the leader everybody follows her and she seems to always be in a bad mood. I have used this vet for years & the vets are great, the vet techs are helpful and polite, but the office mgr. is always having a bad day!

Pros: good vets, very nice clinic and facility, helpful vet techs
Cons: bad office staff
Overall user rating: Recommended

 

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