Saladino, Carmen, Dvm - Connechusett Animal Hospital

★☆☆☆☆

About Saladino, Carmen, Dvm - Connechusett Animal Hospital

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Connechusett came highly recommended by a friend with an older dog, so we took our 8yo black lab to see them when she started growing lumps. They told us not to worry; Portia's lumps were fatty tissue and she was healthy. Well the lumps grew and grew over the next few months, coalescing into one big tumor. They removed the tumor a few months ago but failed to get it all, and tests confirmed it was malignant lymphoma. They recommended more surgery if and when the lumps returned.

Portia was very active, getting a 1.5-mile walk every day, until late last week when she developed a slight limp. Her shoulder began to swell on Friday, but we knew she hadn't been injured. We gave her doggie aspirin and anti-inflammatory meds, and jerry-rigged a shoulder strap to hold an ice pack, hoping she'd walk out her sprain. That seemed to help for awhile, but by Saturday (her 9th birthday, ironically) we knew she needed help.

We called Connechusett the minute they opened on Saturday, explaining that Portia was in pain. Unexpected expenses had drained our checking account that week, and we wouldn't be able to pay them before accessing our savings on Monday. (Connechusett is a bit pricey, so we knew what sort of costs to expect.) Would they take a post-dated check for payment? No. They essentially told us to call back on Monday.

Of course we wouldn't. They'd lost the privilege of ever touching our dog again. No one who cares for animals could have done that. We weren't some random people coming in off the street. Portia was their patient, now in pain. They'd been trusted to cut into her body. We'd spared no expense for them to treat her in the past. And now they couldn't wait a business day for payment? No one with those policies should be a vet, full stop, period.

As Portia grew more ill, we realized the shoulder injury was a massive tumor growing rapidly under her arm. The lymphoma had returned with a vengeance. We dosed her with everything we could find OTC and safe for dogs, trying to minimize her pain, but we barely scratched the surface. We nursed her continuously throughout the weekend, but lying close and talking to her were the only things that helped. We found a vet who would see her at 7am Monday morning, so we loaded her up in back of the station wagon, opened the top and all the windows (which she loved), and drove off. Portia had stopped crying an hour earlier. She was conscious but feeling no pain. She left her body on the way to the vet.

We are comforted in knowing that Portia wouldn't have wanted to leave this life in any other way. But Connechusett could have made her final hours easier. I regret they chose not to. To those reading this review, forewarned is forearmed: Look elsewhere for your pet's care.

1
★☆☆☆☆

Connechusett came highly recommended by a friend with an older dog, so we took our 8yo black lab to see them when she started growing lumps. They told us not to worry; Portia's lumps were fatty tissue and she was healthy. Well the lumps grew and grew over the next few months, coalescing into one big tumor. They removed the tumor a few months ago but failed to get it all, and tests confirmed it was malignant lymphoma. They recommended more surgery if and when the lumps returned.

Portia was very active, getting a 1.5-mile walk every day, until late last week when she developed a slight limp. Her shoulder began to swell on Friday, but we knew she hadn't been injured. We gave her doggie aspirin and anti-inflammatory meds, and jerry-rigged a shoulder strap to hold an ice pack, hoping she'd walk out her sprain. That seemed to help for awhile, but by Saturday (her 9th birthday, ironically) we knew she needed help.

We called Connechusett the minute they opened on Saturday, explaining that Portia was in pain. Unexpected expenses had drained our checking account that week, and we wouldn't be able to pay them before accessing our savings on Monday. (Connechusett is a bit pricey, so we knew what sort of costs to expect.) Would they take a post-dated check for payment? No. They essentially told us to call back on Monday.

Of course we wouldn't. They'd lost the privilege of ever touching our dog again. No one who cares for animals could have done that. We weren't some random people coming in off the street. Portia was their patient, now in pain. They'd been trusted to cut into her body. We'd spared no expense for them to treat her in the past. And now they couldn't wait a business day for payment? No one with those policies should be a vet, full stop, period.

As Portia grew more ill, we realized the shoulder injury was a massive tumor growing rapidly under her arm. The lymphoma had returned with a vengeance. We dosed her with everything we could find OTC and safe for dogs, trying to minimize her pain, but we barely scratched the surface. We nursed her continuously throughout the weekend, but lying close and talking to her were the only things that helped. We found a vet who would see her at 7am Monday morning, so we loaded her up in back of the station wagon, opened the top and all the windows (which she loved), and drove off. Portia had stopped crying an hour earlier. She was conscious but feeling no pain. She left her body on the way to the vet.

We are comforted in knowing that Portia wouldn't have wanted to leave this life in any other way. But Connechusett could have made her final hours easier. I regret they chose not to. To those reading this review, forewarned is forearmed: Look elsewhere for your pet's care.

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