Bridal Inspirational LTD

★★★☆☆

About Bridal Inspirational LTD

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19 The Boulevard Saint Louis Saint Louis, MI

2.5882 17
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I was told by my cousin, whom is getting married in September that this bridal shop was great and the people who worked there were just as helpful as can be. I walked in the store, they do not take appt. the lady over looked me standing there for about 5 minutes and was not even busy. Finally, without a smile she asked what I needed. I told her I was getting married in 5 months and wanted to look at wedding gowns. She pretty much laughed in my face stating that there was no way I was going to be aable to get a dress ANYWHERE in that short amount of time. She said go look in the back and you can get one off there but thats it. So I went ahead and walked back where she said they had about 10 stained, written on dresses. Like ANYONE is going to purchase on of those. Meanwhile, I was talking to my friend who came with me and another saleslady overheard me complaining that the first lady was rude and never even considered helping me one ounce. She came over and said what can I help you with and I told her how the first lady said I was pretty much screwed on finding a dress. She said absolulely not we can get any dress in within 8 weeks!! So the first lady lied!! I was sooooo furious. Needless to say I decided this place was awful. It was a dirty bridal shop anyways!
Well, back to my cousin who is getting married in September. We went back in Feb. to order bridesmaid dresses. They were supposed to be in end of May. Beginning of June we never heard anything so she called. They put her on hold for 10 minutes and came back to say one of your bridesmaids never came in so they have not been ordered yet. All the bridesmaids did come in, they lost the information. Besides, why wouldn't you call the bride and let them know?? 3 MONTHS and no call??? So they said don't worry they will be ordered first thing in the morning and we will get them in our store beginning of August. NOW we find out this store is going out of business and we DO NOT get refunded and DO NOT get the dresses.

0
★☆☆☆☆

I was told by my cousin, whom is getting married in September that this bridal shop was great and the people who worked there were just as helpful as can be. I walked in the store, they do not take appt. the lady over looked me standing there for about 5 minutes and was not even busy. Finally, without a smile she asked what I needed. I told her I was getting married in 5 months and wanted to look at wedding gowns. She pretty much laughed in my face stating that there was no way I was going to be aable to get a dress ANYWHERE in that short amount of time. She said go look in the back and you can get one off there but thats it. So I went ahead and walked back where she said they had about 10 stained, written on dresses. Like ANYONE is going to purchase on of those. Meanwhile, I was talking to my friend who came with me and another saleslady overheard me complaining that the first lady was rude and never even considered helping me one ounce. She came over and said what can I help you with and I told her how the first lady said I was pretty much screwed on finding a dress. She said absolulely not we can get any dress in within 8 weeks!! So the first lady lied!! I was sooooo furious. Needless to say I decided this place was awful. It was a dirty bridal shop anyways!
Well, back to my cousin who is getting married in September. We went back in Feb. to order bridesmaid dresses. They were supposed to be in end of May. Beginning of June we never heard anything so she called. They put her on hold for 10 minutes and came back to say one of your bridesmaids never came in so they have not been ordered yet. All the bridesmaids did come in, they lost the information. Besides, why wouldn't you call the bride and let them know?? 3 MONTHS and no call??? So they said don't worry they will be ordered first thing in the morning and we will get them in our store beginning of August. NOW we find out this store is going out of business and we DO NOT get refunded and DO NOT get the dresses.

Pros: NOTHING

Cons: EVERYTHING

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I went in on a saturday to look at bridesmaids dresses because they had a brand that i liked. we couldnt find anyone that worked there for a long time. they just blended into everyone else that was there.

I agree with other comments on here, they dont have things together at all. I was only in there for maybe an hour and i was not happy with it at all.

They measured one of my bridesmaids WITH A DRESS ON. she tried saying that she was a size 8 when she is a size two.

0
★☆☆☆☆

I went in on a saturday to look at bridesmaids dresses because they had a brand that i liked. we couldnt find anyone that worked there for a long time. they just blended into everyone else that was there.

I agree with other comments on here, they dont have things together at all. I was only in there for maybe an hour and i was not happy with it at all.

They measured one of my bridesmaids WITH A DRESS ON. she tried saying that she was a size 8 when she is a size two.

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Huge selection, but two hours after leaving I still smell like cigarettes and strong perfume from the sales lady. I was extremely disappointed at the end when I told her I was going to let my bridesmaids pick their style of dress and she laughed and rolled her eyes and told me "Good luck with that." A sales person should never make the bride feel like an idiot. I walked out and will not be getting my dress or my bridesmaid dresses there, nor would I recommend to my friends.

1
★★☆☆☆

Huge selection, but two hours after leaving I still smell like cigarettes and strong perfume from the sales lady. I was extremely disappointed at the end when I told her I was going to let my bridesmaids pick their style of dress and she laughed and rolled her eyes and told me "Good luck with that." A sales person should never make the bride feel like an idiot. I walked out and will not be getting my dress or my bridesmaid dresses there, nor would I recommend to my friends.

Pros: Big selection of bridesmaid dresses

Cons: Strong smell of cigarettes and perfume, service

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After looking at countless places for a wedding dress in both Springfield & St. Louis Missouri, I was feeling rather hopeless. I found Bridal Inspirations by chance, and was immediately at ease when I walked in the door. I was greeted by rows and rows of wedding dresses that were seemingly disorganized and overwhelming. I am a bargain shopper, so I felt right at home looking through the racks. As I was looking I was greeted by Deborah, the sales manager. She was delightful! She was the first sales rep in ALL out of all of the shops that was actually listening to what I had to say. She pulled some dresses off the shelf that she thought I might like, and then let me peruse the store.

Warning: plan for at least 2 hours at this store- there is A LOT to look at. If you know what you want, it will go much more quickly if you can find Deborah.

She must have laced me up in and out of two dresses at least 15 times [I am incredibly indecisive]. She never made me feel like I was wasting her time.

She has been in the business for a long time, and though the store seems disorganized and crammed- she knows every dress! and also is knowledgeable as to what materials and colors her bridesmaid dresses come in. She also knows the different companies very well, and can tell you what materials/designs they are willing to swap out.

Deborah was the only sales woman I found who was respectful of me as a person, not a customer. She treated me respectfully in the dressing room, and was understanding of my indecisiveness. They are upfront about their prices on the tags, and are very reasonable. I would recommend this store to everyone.

2
★★★★★

After looking at countless places for a wedding dress in both Springfield & St. Louis Missouri, I was feeling rather hopeless. I found Bridal Inspirations by chance, and was immediately at ease when I walked in the door. I was greeted by rows and rows of wedding dresses that were seemingly disorganized and overwhelming. I am a bargain shopper, so I felt right at home looking through the racks. As I was looking I was greeted by Deborah, the sales manager. She was delightful! She was the first sales rep in ALL out of all of the shops that was actually listening to what I had to say. She pulled some dresses off the shelf that she thought I might like, and then let me peruse the store.

Warning: plan for at least 2 hours at this store- there is A LOT to look at. If you know what you want, it will go much more quickly if you can find Deborah.

She must have laced me up in and out of two dresses at least 15 times [I am incredibly indecisive]. She never made me feel like I was wasting her time.

She has been in the business for a long time, and though the store seems disorganized and crammed- she knows every dress! and also is knowledgeable as to what materials and colors her bridesmaid dresses come in. She also knows the different companies very well, and can tell you what materials/designs they are willing to swap out.

Deborah was the only sales woman I found who was respectful of me as a person, not a customer. She treated me respectfully in the dressing room, and was understanding of my indecisiveness. They are upfront about their prices on the tags, and are very reasonable. I would recommend this store to everyone.

Pros: warm, accomodating, inexpensive, large selection

Cons: ambience, clutter

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To start off, they were extremely helpful, and with just one stop there I found my bridesmaids, flower girls, and my bridal dress, shoes for me and girls, and my tiara. They continued to bring me dresses until I found the perfect one. They were extremely helpful in everything. At the last minute I added another bridesmaid, and we were not going to be able to have the dress here in time for the wedding, so they gave her the floor model with a discounted price. They were extremely helpful. The only advice I have, is after every girl goes into get fitted, make sure that they placed the order. The flower girl dresses were never ordered until 2 months before the wedding, by mistake!!! But it was really a great experience.

2
★★★★★

To start off, they were extremely helpful, and with just one stop there I found my bridesmaids, flower girls, and my bridal dress, shoes for me and girls, and my tiara. They continued to bring me dresses until I found the perfect one. They were extremely helpful in everything. At the last minute I added another bridesmaid, and we were not going to be able to have the dress here in time for the wedding, so they gave her the floor model with a discounted price. They were extremely helpful. The only advice I have, is after every girl goes into get fitted, make sure that they placed the order. The flower girl dresses were never ordered until 2 months before the wedding, by mistake!!! But it was really a great experience.

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Don't be fooled by Bridal Inspirations' seemingly affordable prices. The service is terrible. First of all, they mis-sized 3 members of our bridal party, ordering us dresses much too large for our frames. (They told us to go "up" with our sizes, because that's how the sizes run and otherwise the dresses would certainly not fit. They were wrong, of course.) Then when the dresses arrived, they mixed my order with that of another bridesmaid in our wedding party and it was only after a lot of confusion and panic that we figured out what had happened. We all ended up paying way more money for alterations than what we would've paid if we had simply chosen to place our orders with a more professional bridal shop. My advice is simple: SHOP ELSEWHERE!

0
★☆☆☆☆

Don't be fooled by Bridal Inspirations' seemingly affordable prices. The service is terrible. First of all, they mis-sized 3 members of our bridal party, ordering us dresses much too large for our frames. (They told us to go "up" with our sizes, because that's how the sizes run and otherwise the dresses would certainly not fit. They were wrong, of course.) Then when the dresses arrived, they mixed my order with that of another bridesmaid in our wedding party and it was only after a lot of confusion and panic that we figured out what had happened. We all ended up paying way more money for alterations than what we would've paid if we had simply chosen to place our orders with a more professional bridal shop. My advice is simple: SHOP ELSEWHERE!

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The best advise I can give anyone, which I have since so many of my friends are getting married, is not to buy your dress here. The best advise I can give anyone who has already bought their dress here is do not get your alterations done here (I am sure you read the other reviews and they would agree). I will say that the prices were right but the alterations lady Felicia absolutly destroyed my dress. I not only had to pay for the alterations (which they wouldn't refund) I had to pay a lot more to have another place to fix the problem and then do their own alterations. I was running all over town the day before my wedding trying to get the problem fixed. As anyone who has every been a bride before (or I am sure you can imagine) the days before your wedding are already stressfull enough. Thank God I found someone who was able to correct the problem. Do not go here!!! It is worth a little extra money to have good service and people who will return your calls. Also when you go here your consultant will be working with 5 girls at one time so plan on a few hours of waiting. I have never written into one of these before but from a bride to a bride LISTEN TO ME DO NOT GO HERE THERE ARE TOO MANY OTHER GREAT STORES AROUND!!! I learned the hard way.

0
★☆☆☆☆

The best advise I can give anyone, which I have since so many of my friends are getting married, is not to buy your dress here. The best advise I can give anyone who has already bought their dress here is do not get your alterations done here (I am sure you read the other reviews and they would agree). I will say that the prices were right but the alterations lady Felicia absolutly destroyed my dress. I not only had to pay for the alterations (which they wouldn't refund) I had to pay a lot more to have another place to fix the problem and then do their own alterations. I was running all over town the day before my wedding trying to get the problem fixed. As anyone who has every been a bride before (or I am sure you can imagine) the days before your wedding are already stressfull enough. Thank God I found someone who was able to correct the problem. Do not go here!!! It is worth a little extra money to have good service and people who will return your calls. Also when you go here your consultant will be working with 5 girls at one time so plan on a few hours of waiting. I have never written into one of these before but from a bride to a bride LISTEN TO ME DO NOT GO HERE THERE ARE TOO MANY OTHER GREAT STORES AROUND!!! I learned the hard way.

Pros: price

Cons: everything else

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I was so excited when I ordered my wedding dress from Bridal Inspirations. The dress was beautiful and a decent price. However when the dress came in I found that I could not zip it up even though I had lost weight since they had measured me to order the dress. I took it back and they said that they could fix it. I had my regular fitting and they did not want to take it out, insisting that all brides loose weight. We insisted they take it out an 1" on each side and they agreed. I came back again for the final fitting and found that they did not take it out at all. After threatening to go some place else, they worked it that it would fit me. While I was there for the final fitting, I notice that the beading was knotted up on the front of my dress. The seamstress said it would be fixed. I went to pick up my dress and the beading was not fixed. The manager said she would either fix the mistake for free or not charge us for the pressing. I do not feel like I should have to pay because someone messed up my dress at their shop. The service is horrible. On top of not listening to their customers, they are clueless. They have lost my file before along with charging me twice for the dress. Weddings are stressful enough. Bridal Inspirations has caused me to stress out way more than necessary. I am just disgusted when I look at my dress because of the aura of the experience.

If you already bought from Bridal Inspirations and you cant back out. Always ask for the manager if you need something done.

0
★☆☆☆☆

I was so excited when I ordered my wedding dress from Bridal Inspirations. The dress was beautiful and a decent price. However when the dress came in I found that I could not zip it up even though I had lost weight since they had measured me to order the dress. I took it back and they said that they could fix it. I had my regular fitting and they did not want to take it out, insisting that all brides loose weight. We insisted they take it out an 1" on each side and they agreed. I came back again for the final fitting and found that they did not take it out at all. After threatening to go some place else, they worked it that it would fit me. While I was there for the final fitting, I notice that the beading was knotted up on the front of my dress. The seamstress said it would be fixed. I went to pick up my dress and the beading was not fixed. The manager said she would either fix the mistake for free or not charge us for the pressing. I do not feel like I should have to pay because someone messed up my dress at their shop. The service is horrible. On top of not listening to their customers, they are clueless. They have lost my file before along with charging me twice for the dress. Weddings are stressful enough. Bridal Inspirations has caused me to stress out way more than necessary. I am just disgusted when I look at my dress because of the aura of the experience.

If you already bought from Bridal Inspirations and you cant back out. Always ask for the manager if you need something done.

Pros: Cheap

Cons: Horrible service

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I had to buy a bridemaid dress from there and I found the employees to be extremely discourtous. The seamstress was late on the the adjustments and refused to do them according to my preferences and comfort because of the time constraints that were her fault. I had to take the dress to another tailor and still had to pay for the sloppy sewing. They said they couldn't start because some of the other wedding party hadn't paid. I paid for the dress in full when I first came in to be sized. The dress in and of itself was fine (minus the hemming), but due to the horrible service, I do not recommend. Weddings are stressful enough without having to deal with rude employees.

0
★☆☆☆☆

I had to buy a bridemaid dress from there and I found the employees to be extremely discourtous. The seamstress was late on the the adjustments and refused to do them according to my preferences and comfort because of the time constraints that were her fault. I had to take the dress to another tailor and still had to pay for the sloppy sewing. They said they couldn't start because some of the other wedding party hadn't paid. I paid for the dress in full when I first came in to be sized. The dress in and of itself was fine (minus the hemming), but due to the horrible service, I do not recommend. Weddings are stressful enough without having to deal with rude employees.

Pros: Good hours

Cons: Horrible, horrible service

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Not only did I purchase my wedding dress from Bridal Inspirations, but I have also purchased several bridesmaid dresses from them and have always had a good experience. Their staff have always been available to help, and they absolutely do have roomy, very well lit fitting rooms and mirrors that allow you to see front AND back views of your dress. The interior of the store may be lackluster, but this helps them keep prices low! I have been a part of many bridal parties, and have had experience working with a number of stores. Bridal Inspirations is quite comparable to most. It is also worth mentioning that I believe they have the best alterations department of any store I've dealt with. They get your alterations done promptly, their prices are low, and the dresses I have purchased fit perfectly after alterations. When it comes to shopping for a bridal gown, these are things are smart bride will consider, rather than how well the interior of the store is designed.

2
★★★★★

Not only did I purchase my wedding dress from Bridal Inspirations, but I have also purchased several bridesmaid dresses from them and have always had a good experience. Their staff have always been available to help, and they absolutely do have roomy, very well lit fitting rooms and mirrors that allow you to see front AND back views of your dress. The interior of the store may be lackluster, but this helps them keep prices low! I have been a part of many bridal parties, and have had experience working with a number of stores. Bridal Inspirations is quite comparable to most. It is also worth mentioning that I believe they have the best alterations department of any store I've dealt with. They get your alterations done promptly, their prices are low, and the dresses I have purchased fit perfectly after alterations. When it comes to shopping for a bridal gown, these are things are smart bride will consider, rather than how well the interior of the store is designed.

Pros: Lots of dresses, helpful service, great alterations!

Cons: Lackluster Ambience

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I chose Bridal Inspirations because it was a local store that I had been by in the past and the store hours fit my schedule. My initial experience was a great one; the saleslady who helped me try on gowns was wonderful! Before leaving that night, we had chosen a gown and placed the order. A few days later, on February 8, 2006, I received a letter from the store indicating that the dress was to arrive by the second week of May and informing me that this could vary a little, as shipping took between four and five days. On Sunday, May 15th, I received a call from Bridal Inspirations affirming that my dress had arrived and I had fifteen days to pick it up. On Thursday, May 18th, I received another call telling me that there had been a mix up and although my dress was not in, it would be there in seven to ten days. After not hearing from the store on May 29th, I contacted them on May 31st. This experience with them was as awful. I stated my name and wedding date to begin with and explained that I had been told I would be contacted but was not. After being put on hold several times for extended periods, I was required to repeat my identification on several more occasions, while being continually put on hold in between. After numerous attempts, they could not locate my information and when they finally did find it, the information was wrong. Again I repeated all my information and was told that my file would be updated. The saleslady kept repeating that it just was not in yet and that it would be soon. I do not believe that anyone else should have to be unnerved the way that I was because of the treatment of a bridal store that does not have it together. The initial mix-up was never discussed or apologized for. I do not feel that I expected too much or that I am being irrational; I merely anticipated to be kept better informed of what was going on with a very important purchase.

0
★☆☆☆☆

I chose Bridal Inspirations because it was a local store that I had been by in the past and the store hours fit my schedule. My initial experience was a great one; the saleslady who helped me try on gowns was wonderful! Before leaving that night, we had chosen a gown and placed the order. A few days later, on February 8, 2006, I received a letter from the store indicating that the dress was to arrive by the second week of May and informing me that this could vary a little, as shipping took between four and five days. On Sunday, May 15th, I received a call from Bridal Inspirations affirming that my dress had arrived and I had fifteen days to pick it up. On Thursday, May 18th, I received another call telling me that there had been a mix up and although my dress was not in, it would be there in seven to ten days. After not hearing from the store on May 29th, I contacted them on May 31st. This experience with them was as awful. I stated my name and wedding date to begin with and explained that I had been told I would be contacted but was not. After being put on hold several times for extended periods, I was required to repeat my identification on several more occasions, while being continually put on hold in between. After numerous attempts, they could not locate my information and when they finally did find it, the information was wrong. Again I repeated all my information and was told that my file would be updated. The saleslady kept repeating that it just was not in yet and that it would be soon. I do not believe that anyone else should have to be unnerved the way that I was because of the treatment of a bridal store that does not have it together. The initial mix-up was never discussed or apologized for. I do not feel that I expected too much or that I am being irrational; I merely anticipated to be kept better informed of what was going on with a very important purchase.

Pros: they have as many dresses as other stores

Cons: their customer service leaves much to be desired

.

This store has been absolutely phenomenal! They are awesome! Debbie is the best sales lady that any bride can ask for! They have been nothing but wonderful to me and my Mom! Even when my date was cramped for time and only had 3 months to get a dress they were very accomodating! And when my date changed they had no problem with that! This store is about 45 minutes from my house, but really worth the drive! They were the first friendly store that I found when I started dress shopping! I think other bridal stores in the area could take lessons from them in customer service!

2
★★★★★

This store has been absolutely phenomenal! They are awesome! Debbie is the best sales lady that any bride can ask for! They have been nothing but wonderful to me and my Mom! Even when my date was cramped for time and only had 3 months to get a dress they were very accomodating! And when my date changed they had no problem with that! This store is about 45 minutes from my house, but really worth the drive! They were the first friendly store that I found when I started dress shopping! I think other bridal stores in the area could take lessons from them in customer service!

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I purchased my bridal gown from Bridal Inspirations, Ltd. However, if I had taken the time to do some research first, I probably would not have. If you check the Business Bureau record, you will find a number of complaints and an unsatisfactory record. My experience was similar to that of another reviewer. I did not feel special even though it should have been a special experience. The help does not take time to focus one on one with brides. The store is cramped, rather run down and the fitting rooms are dark, small, dingy, and do not provide adequate mirror access. I did get my dress on schedule, however, they seemed irratated that I wanted to try it on before taking it along when it arrived. They were extremely unhelpful in getting me dressed in my new gown. Since I chose a dress that laces in the back, this is no small issue. My mother and I were basically pointed toward a room and left alone. In the end, they delivered the dress I ordered, but nothing more. Ladies, please take my advice, if you are searching for a gown for a special occasion, especially your wedding, shop around, do research and find a store with helpful people who make you feel like you are their only customer. A store with an attractive, roomy, well-lit fitting area would also be a plus. You deserve it. You are not only making a huge purchase, but it is your WEDDING! You can definately do better than this place. I wish I had.

1
★★★☆☆

I purchased my bridal gown from Bridal Inspirations, Ltd. However, if I had taken the time to do some research first, I probably would not have. If you check the Business Bureau record, you will find a number of complaints and an unsatisfactory record. My experience was similar to that of another reviewer. I did not feel special even though it should have been a special experience. The help does not take time to focus one on one with brides. The store is cramped, rather run down and the fitting rooms are dark, small, dingy, and do not provide adequate mirror access. I did get my dress on schedule, however, they seemed irratated that I wanted to try it on before taking it along when it arrived. They were extremely unhelpful in getting me dressed in my new gown. Since I chose a dress that laces in the back, this is no small issue. My mother and I were basically pointed toward a room and left alone. In the end, they delivered the dress I ordered, but nothing more. Ladies, please take my advice, if you are searching for a gown for a special occasion, especially your wedding, shop around, do research and find a store with helpful people who make you feel like you are their only customer. A store with an attractive, roomy, well-lit fitting area would also be a plus. You deserve it. You are not only making a huge purchase, but it is your WEDDING! You can definately do better than this place. I wish I had.

Pros: Delived the dress on time

Cons: Atmosphere, service

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Ladies befor you agree to be in a wedding make sure the couple is serious about the The couple cancelled the wedding and Bridal inspirations offers no return policy, store credit or other suggestions. They are up front about this policy but as often as this happens it would be nice if they could recommend something other than looking up an consignment shop in the phone book.

2
★★★★☆

Ladies befor you agree to be in a wedding make sure the couple is serious about the The couple cancelled the wedding and Bridal inspirations offers no return policy, store credit or other suggestions. They are up front about this policy but as often as this happens it would be nice if they could recommend something other than looking up an consignment shop in the phone book.

Cons: no return policy, price

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All my bridesmaids paid by Christmas of 2005 because that's when Bridal Inspirations told me they needed payment by in order to place the order by year end. Well, I called in late March 2006 to see when the dresses would be in and they hadn't placed the order because they thought I 5 bridesmaids. (I have 4.) Now I have to pay a rush charge to get the dresses in and they won't be in until 2 weeks before the wedding. If you go here, make sure you check up on the ordering process!!!!!

0
★☆☆☆☆

All my bridesmaids paid by Christmas of 2005 because that's when Bridal Inspirations told me they needed payment by in order to place the order by year end. Well, I called in late March 2006 to see when the dresses would be in and they hadn't placed the order because they thought I 5 bridesmaids. (I have 4.) Now I have to pay a rush charge to get the dresses in and they won't be in until 2 weeks before the wedding. If you go here, make sure you check up on the ordering process!!!!!

Pros: Cheap

Cons: "Dropped the ball", Sloppy

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I have been in there several times. I didn't have an appointment any of the times I went. The staff was kind and curtious to me. The rooms do have mirrors in there. They have I believe to be a good selection of dresses. They have been more than willing to help me out and I haven't even bought my dress yet.

2
★★★★★

I have been in there several times. I didn't have an appointment any of the times I went. The staff was kind and curtious to me. The rooms do have mirrors in there. They have I believe to be a good selection of dresses. They have been more than willing to help me out and I haven't even bought my dress yet.

Pros: good selection, good service, good hours

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I was in shop on a Friday when it was quiet and on a Saturday when it was busy. I called ahead to find out if I needed an appointment. I found the dressing rooms quite dark and they have NO mirrors for viewing backs of gowns. I found the staff very dissinterested, only concerned with selling. In the concern for time off from work I did end up ordering a dress which I probably should not have but I was running out of time and blame myself for this. I should have just walked out at the beginning. My wedding will be small & I was not a big sale but every bride who walks in should be very special. I feel cheated.

1
★★☆☆☆

I was in shop on a Friday when it was quiet and on a Saturday when it was busy. I called ahead to find out if I needed an appointment. I found the dressing rooms quite dark and they have NO mirrors for viewing backs of gowns. I found the staff very dissinterested, only concerned with selling. In the concern for time off from work I did end up ordering a dress which I probably should not have but I was running out of time and blame myself for this. I should have just walked out at the beginning. My wedding will be small & I was not a big sale but every bride who walks in should be very special. I feel cheated.

Pros: inexpensive

Cons: not helpful, unconcerned, rude

 

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