Veterinary Specialty Hospital of the Carolinas

★★★★☆
  • 6405 Tryon Rd # 100

    Cary, NC 27518

    Map & Directions
  • 919-233-4911

About Veterinary Specialty Hospital of the Carolinas

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Hours
Open 24 hours a day.

Pets & Animals

Pets & Animals
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WOW! I should have read these reviews before taking my elder dog to them. I have to concur with the others out there... expensive, procedure oriented, and not owner or animal compassionate. (although they claim to be). My dog came to them

3
★★★★★

WOW! I should have read these reviews before taking my elder dog to them. I have to concur with the others out there... expensive, procedure oriented, and not owner or animal compassionate. (although they claim to be). My dog came to them

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This place is horrible. They will do anything to get you through the doors and charge you for unnecessary costs.\r
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We took our cat to our normal vet for blood work and found out she was having kidney failure. They sent us over to VHS to

3
★★★★★

This place is horrible. They will do anything to get you through the doors and charge you for unnecessary costs.\r
\r
We took our cat to our normal vet for blood work and found out she was having kidney failure. They sent us over to VHS to

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There are other places with more care and expertise for a cat. Other places that can see your animal in an emergency and will not over charge or misdiagnose the issue. This is not a place for cat care. My cat had not eaten for three days

3
★★★★★

There are other places with more care and expertise for a cat. Other places that can see your animal in an emergency and will not over charge or misdiagnose the issue. This is not a place for cat care. My cat had not eaten for three days

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We took our 6 year old dog to her vet who recommended VSH in Cary for emergency surgery to remove a potentially ruptured spleen. After waiting an hour and a half just to be seen (the dog was incredibly sick and couldn't sit down), we

3
★★★★★

We took our 6 year old dog to her vet who recommended VSH in Cary for emergency surgery to remove a potentially ruptured spleen. After waiting an hour and a half just to be seen (the dog was incredibly sick and couldn't sit down), we

.

We brought our sick cat here. It's tough to adequately evaluate this place since they said that they were short on staff the afternoon we came in but I did want to share my experience. First, the front staff were not exactly

3
★★★★★

We brought our sick cat here. It's tough to adequately evaluate this place since they said that they were short on staff the afternoon we came in but I did want to share my experience. First, the front staff were not exactly

.

I went to the North Raleigh facility--I realize that they serve a purpose, being open when your vet is closed OR being there for those who do not have a regular vet--and I do see the need for a slight increase in prices--NOTE I said

3
★★★★★

I went to the North Raleigh facility--I realize that they serve a purpose, being open when your vet is closed OR being there for those who do not have a regular vet--and I do see the need for a slight increase in prices--NOTE I said

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My cat requires fluids a couple of times a week due to kidney failure. After a horrible week, I realized I had forgotten to purchase a bag of fluids to get us through the weekend. I called all of the clinics in the area to see if they

3
★★★★★

My cat requires fluids a couple of times a week due to kidney failure. After a horrible week, I realized I had forgotten to purchase a bag of fluids to get us through the weekend. I called all of the clinics in the area to see if they

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I took one of my dogs on a Friday night and they did not think mine was an emergency- it appeared as though she may have had an allergic reaction to Advantage Multi and they made me wait for almost 5 hours. All they wanted to do was

3
★★★★★

I took one of my dogs on a Friday night and they did not think mine was an emergency- it appeared as though she may have had an allergic reaction to Advantage Multi and they made me wait for almost 5 hours. All they wanted to do was

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The reviews here, and elsewhere, helped me make a decision that I believe saved my cat's life. VSH performed a complicated and risky surgery to remove a non-cancerous mass from my cat's stomach. My cat survived, and I think the surgeon did

3
★★★★★

The reviews here, and elsewhere, helped me make a decision that I believe saved my cat's life. VSH performed a complicated and risky surgery to remove a non-cancerous mass from my cat's stomach. My cat survived, and I think the surgeon did

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So-- I feel for a lot of the people on here. I think when you read some of the reviews, I think people have a lot of heart ache.

Yes, the hospital is expensive. I found the pricing on par with the Vet School. I can understand that people

3
★★★★★

So-- I feel for a lot of the people on here. I think when you read some of the reviews, I think people have a lot of heart ache.

Yes, the hospital is expensive. I found the pricing on par with the Vet School. I can understand that people

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I signed up on Citysearch just to review this vet hospital. I'm sorry I ever took my pet there. While they appear to mean well, at least on the surface, the #1 factor that drives this practice is greed. They will literally allow an animal to die in front of them if an owner cannot pay in full right then and there. Fortunately (or unfortunately) I was able to pay, and pay I did, through the nose.

My pet was diagnosed with cancer and the oncologist at VSH recommended chemotherapy. He was quite optimistic even though statistics (and one of their own surgeons) indicated a far more grim outcome. In hindsight, the oncologist was peddling expensive treatments that would benefit the practices' bottomline far more than my pet. His quoted price for each treatment was at least 35% lower than the actual total cost of each treatment, because he didn't take into account all the tests he would order and he didn't consider all the other miscellaneous charges that would be piled on top. His estimate was $400/treatment. The actual charge was $600+/treatment. The oncologist was always in a hurry and spent very little time with my pet or with me during followup appointments. After several rounds of chemotherapy (that didn't work), this oncologist's attitude changed and he became flippant and dismissive.

While I'm sure it's hard to have most of your patients die, and one has to emotionally separate themselves to deal with hundreds of dying patients, each pet is precious to their owner and each one is important. Flippancy has no place here.

This practice and the vets only know conventional medicine. They have no expertise in (or even an interest in) alternative therapies that could be a helpful compliment to traditional medicine. State-of-the-art vet hospitals are interested in exploring ALL modalities that could assist their patients. This one only knows surgery, radiation, and chemo. (cut, burn & poison). They maintain a head-in-the-sand stance about any other type of complimentary therapy.

The final act (or rather, non-act) that showed VSH's true colors: after my pet died, they never bothered to acknowledge the passing. I literally gave this practice thousands of my hard earned income and they couldn't bother calling or sending a card of condolence. That really said it all to me. They got the $$$$ and that's what was important.

Never again will I subject a pet or myself to this hospital, with their fake veneer of care & concern, but greed-above-all-else environment. I implore other pet owners to consider their options in exploring advanced medical treatment for their beloved pets.

VSH is not the only game in town, but I guarantee you they are the most expensive and the greediest. They'll be really, really sweet as you write them check after check though.

1
★★☆☆☆

I signed up on Citysearch just to review this vet hospital. I'm sorry I ever took my pet there. While they appear to mean well, at least on the surface, the #1 factor that drives this practice is greed. They will literally allow an animal to die in front of them if an owner cannot pay in full right then and there. Fortunately (or unfortunately) I was able to pay, and pay I did, through the nose.

My pet was diagnosed with cancer and the oncologist at VSH recommended chemotherapy. He was quite optimistic even though statistics (and one of their own surgeons) indicated a far more grim outcome. In hindsight, the oncologist was peddling expensive treatments that would benefit the practices' bottomline far more than my pet. His quoted price for each treatment was at least 35% lower than the actual total cost of each treatment, because he didn't take into account all the tests he would order and he didn't consider all the other miscellaneous charges that would be piled on top. His estimate was $400/treatment. The actual charge was $600+/treatment. The oncologist was always in a hurry and spent very little time with my pet or with me during followup appointments. After several rounds of chemotherapy (that didn't work), this oncologist's attitude changed and he became flippant and dismissive.

While I'm sure it's hard to have most of your patients die, and one has to emotionally separate themselves to deal with hundreds of dying patients, each pet is precious to their owner and each one is important. Flippancy has no place here.

This practice and the vets only know conventional medicine. They have no expertise in (or even an interest in) alternative therapies that could be a helpful compliment to traditional medicine. State-of-the-art vet hospitals are interested in exploring ALL modalities that could assist their patients. This one only knows surgery, radiation, and chemo. (cut, burn & poison). They maintain a head-in-the-sand stance about any other type of complimentary therapy.

The final act (or rather, non-act) that showed VSH's true colors: after my pet died, they never bothered to acknowledge the passing. I literally gave this practice thousands of my hard earned income and they couldn't bother calling or sending a card of condolence. That really said it all to me. They got the $$$$ and that's what was important.

Never again will I subject a pet or myself to this hospital, with their fake veneer of care & concern, but greed-above-all-else environment. I implore other pet owners to consider their options in exploring advanced medical treatment for their beloved pets.

VSH is not the only game in town, but I guarantee you they are the most expensive and the greediest. They'll be really, really sweet as you write them check after check though.

Pros: It's Local

Cons: Greedy, Overpriced, Cold, Smug, Fake

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Do not go here if you pet is seriously ill. I could talk for an hour but I'll keep this review brief. In our experience, they do not explain the odds of survival, the options available to you, and their cost estimates are way off. VSH was recommended by our regular vet. If we knew how little the odds of a positive outcome, how much suffering our dog would endure due to surgery, and how way, way off their cost estimate was, we would have euthanized the poor girl the first day. We were told that the dog had a liver tumor and fluid in the abdomen with lots of white cells, but we were not told that the odds were very high that this was advanced liver cancer, and that liver surgery would require costly blood products. My dog suffered needlessly so their surgeon could get practice and they could bill me.

0
★☆☆☆☆

Do not go here if you pet is seriously ill. I could talk for an hour but I'll keep this review brief. In our experience, they do not explain the odds of survival, the options available to you, and their cost estimates are way off. VSH was recommended by our regular vet. If we knew how little the odds of a positive outcome, how much suffering our dog would endure due to surgery, and how way, way off their cost estimate was, we would have euthanized the poor girl the first day. We were told that the dog had a liver tumor and fluid in the abdomen with lots of white cells, but we were not told that the odds were very high that this was advanced liver cancer, and that liver surgery would require costly blood products. My dog suffered needlessly so their surgeon could get practice and they could bill me.

Pros: none

Cons: misleading, expensive

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We took Bailey to VSH on March 28, 2010. After examination by the doctor, he told us Bailey had paralyzed vocal cords and would need surgery or have to be euthanized. We admitted Bailey and was required to pay $3,000.00 up front.

Bailey had surgery on March 29, 2010. The surgeon came out and said he did fine. He told us that Bailey could go home on March 30th.

We were in route to pick Bailey up on Tuesday morning, March 30, and received a phone call from nurse saying that Bailey had a bloody stool and a Flaming UTI. She told us she would be sending home more antibiotics than initially planned. I was concerned but she didn't retract discharge. When we arrived Bailey didn't look well, but we thought it was because all he'd been through. We paid an additional $228.00 and took Bailey home. He was barely able to walk to the car and was regurgitating green mucus, but the nurse saw this and said it was normal.

When we arrived home Bailey was not ambulatory. We carried him in the house and he was still regurgitating green mucus. We got him to his bed and he was not doing well. We called VSH and spoke with the nurse. The mucus production was getting worse and Bailey was unresponsive and breathing shallow. She told us to get medication and nutrition in him asap. The situation continued to deteriorate and we called again and told the nurse Bailey was not doing well and we were not able to get medication or nutrition in him. I knew he was in trouble. She then told us to leave him alone and let him sleep, which contradicted her earlier instructions. We started to panic and I felt like Bailey was dying. We called again and told the nurse Bailey would have to get antibiotics and nutrition via IV because he was too sick at this point. She told us we could bring him back, but they would try and give him pills.

We knew we couldn't take him back there and called the NC State Veterinary Hospital. We arrived around 3:00 pm and Bailey had to be carried in on a gurney. The doctor examined him and told us that Bailey had severe pneumonia, a temp. of 104.5, sepsis (deadly infection of the blood) mega-esophagus, a complication from the surgery and was dehydrated. She said the next 24 hours were crucial and didn't feel Bailey would survive. She said she needed to do further testing. We went to see Bailey and left.

She called that evening at 8:00 pm and told us Bailey was too sick. The only thing they could do was put him on a ventilator, but gave a grave prognosis of only 5% chance of coming off. We went over and after speaking with her again, had to make the decision to euthanize Bailey. It about killed my whole family.

Bottom line, Bailey was discharged from VSH and had to be euthanized the same day, hours after discharge. To date, they have never once shown any compassion. My attempts to meet with the hospital administrator/partner were declined. VSH does not care about the patients, they care about money. The NC State Veterinary Hospital was wonderful to us and they truly care about their patients.

We have since discovered that VSH withheld medical records from us and from the vet school. They are about getting your money, and if things go wrong, covering up their mistakes. There is much more to this story, but I only have so many characters.

0
★☆☆☆☆

We took Bailey to VSH on March 28, 2010. After examination by the doctor, he told us Bailey had paralyzed vocal cords and would need surgery or have to be euthanized. We admitted Bailey and was required to pay $3,000.00 up front.

Bailey had surgery on March 29, 2010. The surgeon came out and said he did fine. He told us that Bailey could go home on March 30th.

We were in route to pick Bailey up on Tuesday morning, March 30, and received a phone call from nurse saying that Bailey had a bloody stool and a Flaming UTI. She told us she would be sending home more antibiotics than initially planned. I was concerned but she didn't retract discharge. When we arrived Bailey didn't look well, but we thought it was because all he'd been through. We paid an additional $228.00 and took Bailey home. He was barely able to walk to the car and was regurgitating green mucus, but the nurse saw this and said it was normal.

When we arrived home Bailey was not ambulatory. We carried him in the house and he was still regurgitating green mucus. We got him to his bed and he was not doing well. We called VSH and spoke with the nurse. The mucus production was getting worse and Bailey was unresponsive and breathing shallow. She told us to get medication and nutrition in him asap. The situation continued to deteriorate and we called again and told the nurse Bailey was not doing well and we were not able to get medication or nutrition in him. I knew he was in trouble. She then told us to leave him alone and let him sleep, which contradicted her earlier instructions. We started to panic and I felt like Bailey was dying. We called again and told the nurse Bailey would have to get antibiotics and nutrition via IV because he was too sick at this point. She told us we could bring him back, but they would try and give him pills.

We knew we couldn't take him back there and called the NC State Veterinary Hospital. We arrived around 3:00 pm and Bailey had to be carried in on a gurney. The doctor examined him and told us that Bailey had severe pneumonia, a temp. of 104.5, sepsis (deadly infection of the blood) mega-esophagus, a complication from the surgery and was dehydrated. She said the next 24 hours were crucial and didn't feel Bailey would survive. She said she needed to do further testing. We went to see Bailey and left.

She called that evening at 8:00 pm and told us Bailey was too sick. The only thing they could do was put him on a ventilator, but gave a grave prognosis of only 5% chance of coming off. We went over and after speaking with her again, had to make the decision to euthanize Bailey. It about killed my whole family.

Bottom line, Bailey was discharged from VSH and had to be euthanized the same day, hours after discharge. To date, they have never once shown any compassion. My attempts to meet with the hospital administrator/partner were declined. VSH does not care about the patients, they care about money. The NC State Veterinary Hospital was wonderful to us and they truly care about their patients.

We have since discovered that VSH withheld medical records from us and from the vet school. They are about getting your money, and if things go wrong, covering up their mistakes. There is much more to this story, but I only have so many characters.

Pros: None

Cons: They are all about money!

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My husband and I first discovered VSH when our 9 year old shepherd mix was diagnosed with an enlarged splein. Our wonderful regular vet told us they recommended that we either take her to the NC State Vet School, or to VSH. We did call NC State but there was no way they could see us right away. We then called VSH and they saw us the next day. We took her, they kept her that day, they did the surgery the next morning, we picked her up the next night.

Were they expensive? Yes. But I can tell you that I cannot put a price onto good health care, be it for my pet or my husband. If I did not have the money, that would be a different story ... but I did and they went above and beyond the call of duty.

We have since used their services twice after that with another of our dogs and had just as wonderful an outcome. They were professional, on time, and had excellent "bedside manner".

I cannot imagine any one I would trust more with my pets. It does make me sad that others had a bad experience for I know how that can be ... especially when a loved one is involved. My heart goes out to you. But I would highly recommend these folks -- and do all the time.

2
★★★★★

My husband and I first discovered VSH when our 9 year old shepherd mix was diagnosed with an enlarged splein. Our wonderful regular vet told us they recommended that we either take her to the NC State Vet School, or to VSH. We did call NC State but there was no way they could see us right away. We then called VSH and they saw us the next day. We took her, they kept her that day, they did the surgery the next morning, we picked her up the next night.

Were they expensive? Yes. But I can tell you that I cannot put a price onto good health care, be it for my pet or my husband. If I did not have the money, that would be a different story ... but I did and they went above and beyond the call of duty.

We have since used their services twice after that with another of our dogs and had just as wonderful an outcome. They were professional, on time, and had excellent "bedside manner".

I cannot imagine any one I would trust more with my pets. It does make me sad that others had a bad experience for I know how that can be ... especially when a loved one is involved. My heart goes out to you. But I would highly recommend these folks -- and do all the time.

Pros: Experts in their field

Cons: I know of no cons

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If your pet needs surgery and you take them here be prepared to pay a college tuition bill and if you can't they will let you know they can't help you!

0
★☆☆☆☆

If your pet needs surgery and you take them here be prepared to pay a college tuition bill and if you can't they will let you know they can't help you!

.

I brought in my dog with acute diarrhea. He was rapidly fading and was admitted in ICU at VSH. $1500 later and meanwhile in a coma and dying, I was told my dog had an inoperable brain tumor and euthanasia was advised. The brain tumor was never assessed with the appropriate diagnostic scans.

Since I did not believe them I took my rapidly declining dog to NCSU where he was instantly treated for Rocky Mountain Spotted Fever. He miraculously recovered, but was seriously debilitated due VSH's misdiagnosis.
We spend quite a lot of money for this and follow-up treatments.

I found out later that the VSH had altered the patient records. They lied about having provided the proper diagnosis and stated they had never told my dog had a brain tumor. They even attempted to blame the absence of proper treatment and pain management on me!

The case of my dog was straightforward.
The VSH misdiagnosed my dog's condition thus providing the wrong treatment. With the correct medications and diagnostic aids at NCSU my dog recovered. What is much worse to me is that VSH then tried to cover up for their mistake and negligence by lying.

We -pet owners- are trusting veterinarians with our beloved pets. More so, we are willing to spend considerable expenses for our pets by going to a specialty clinic such as the VSH, THINKING that the best treatments will be offered by veterinarians with extra training. It is highly unethical if professionals abuse this trust!!

0
★☆☆☆☆

I brought in my dog with acute diarrhea. He was rapidly fading and was admitted in ICU at VSH. $1500 later and meanwhile in a coma and dying, I was told my dog had an inoperable brain tumor and euthanasia was advised. The brain tumor was never assessed with the appropriate diagnostic scans.

Since I did not believe them I took my rapidly declining dog to NCSU where he was instantly treated for Rocky Mountain Spotted Fever. He miraculously recovered, but was seriously debilitated due VSH's misdiagnosis.
We spend quite a lot of money for this and follow-up treatments.

I found out later that the VSH had altered the patient records. They lied about having provided the proper diagnosis and stated they had never told my dog had a brain tumor. They even attempted to blame the absence of proper treatment and pain management on me!

The case of my dog was straightforward.
The VSH misdiagnosed my dog's condition thus providing the wrong treatment. With the correct medications and diagnostic aids at NCSU my dog recovered. What is much worse to me is that VSH then tried to cover up for their mistake and negligence by lying.

We -pet owners- are trusting veterinarians with our beloved pets. More so, we are willing to spend considerable expenses for our pets by going to a specialty clinic such as the VSH, THINKING that the best treatments will be offered by veterinarians with extra training. It is highly unethical if professionals abuse this trust!!

.

Our regular vet referred us to this hospital for an imaging test for our pet. The hospital vet insisted it was necessary to admit our pet for ??monitoring,? and our pet declined rapidly from there. The hospital vets handling our case didn??t diagnose the correct condition quickly enough. Our pet was placed in the hospital??s ICU area, which is a highly stressful environment (too bright, too noisy, and too chaotic). The ICU at this particular hospital should not be a ??holding area? for a sick animal whose medical condition will be greatly impacted by stress.

We had to have our pet euthanized after two highly stressful days of invasive procedures, contradictory treatment protocols, and one insensitive hospital vet who kept minimizing our pet??s stress level. Also, the hospital staff was not keeping our regular vet informed of daily medical decisions (our regular vet wasn??t notified again by the hospital until three days after our pet was euthanized). Additional invasive and expensive diagnostic tests were recommended, but it was very clear to us that our pet was distressed and suddenly dying. We believe that our pet suffered needlessly during his short stay at this hospital. It is probably very effective as a trauma center, but use extreme caution if your pet is being admitted for conditions other than trauma/emergency triage.

0
★☆☆☆☆

Our regular vet referred us to this hospital for an imaging test for our pet. The hospital vet insisted it was necessary to admit our pet for ??monitoring,? and our pet declined rapidly from there. The hospital vets handling our case didn??t diagnose the correct condition quickly enough. Our pet was placed in the hospital??s ICU area, which is a highly stressful environment (too bright, too noisy, and too chaotic). The ICU at this particular hospital should not be a ??holding area? for a sick animal whose medical condition will be greatly impacted by stress.

We had to have our pet euthanized after two highly stressful days of invasive procedures, contradictory treatment protocols, and one insensitive hospital vet who kept minimizing our pet??s stress level. Also, the hospital staff was not keeping our regular vet informed of daily medical decisions (our regular vet wasn??t notified again by the hospital until three days after our pet was euthanized). Additional invasive and expensive diagnostic tests were recommended, but it was very clear to us that our pet was distressed and suddenly dying. We believe that our pet suffered needlessly during his short stay at this hospital. It is probably very effective as a trauma center, but use extreme caution if your pet is being admitted for conditions other than trauma/emergency triage.

Pros: 24-hour availability; good for "trauma" cases

Cons: Sub-par diagnostic skills; expensive services

.

This vet's deceptive, sloppy practice may have endangered MANY pets because the case concerned possible dogfood toxicity of dog food.

When my dog died at 3am, brought him in to make sure; they pronounced while he was still in car. I asked about necropsy and told them the reasons it was possibly a toxicity case (like rodent bate, tylenol, melanine other dog po_son); they gave me the run-around until admitting they used NCSU Vet School---but still didn't inform me that I could bring him myself, for only $30 (this vet charged $66) and faster service. Basically, they took advantage of a bereaved person on zero sleep to make a few bucks.

Still, that would've ok IF they had brought him when they said they were going to (630 am), but they DIDN'T. He sat there for hours (NCSU confirmed), probably not even in a cooler at all. If I had brought him to NCSU myself, he would have immediately been placed in a cooler, and the probably could have been able to determine more about toxicity (po_soning).

Because of this vet's deceit and delays, the dog decomposed too much to be able to tell what he died of--meaning it was a complete waste of the first $66, and would require at least another $200 to try to find out through more complicated means. NCSU DOES think that a toxic substance is a strong possibility--which means this vet put YOUR pet at risk by not handling this properly.

That wasn't the first time I had a problem with this vet. The last time they tried to tell me he needed a bunch of tests that he didn't need and wanted to charge to keep him while they did nothing but watch--said would not DO anything till morning. (so what's point of after hours???)

0
★☆☆☆☆

This vet's deceptive, sloppy practice may have endangered MANY pets because the case concerned possible dogfood toxicity of dog food.

When my dog died at 3am, brought him in to make sure; they pronounced while he was still in car. I asked about necropsy and told them the reasons it was possibly a toxicity case (like rodent bate, tylenol, melanine other dog po_son); they gave me the run-around until admitting they used NCSU Vet School---but still didn't inform me that I could bring him myself, for only $30 (this vet charged $66) and faster service. Basically, they took advantage of a bereaved person on zero sleep to make a few bucks.

Still, that would've ok IF they had brought him when they said they were going to (630 am), but they DIDN'T. He sat there for hours (NCSU confirmed), probably not even in a cooler at all. If I had brought him to NCSU myself, he would have immediately been placed in a cooler, and the probably could have been able to determine more about toxicity (po_soning).

Because of this vet's deceit and delays, the dog decomposed too much to be able to tell what he died of--meaning it was a complete waste of the first $66, and would require at least another $200 to try to find out through more complicated means. NCSU DOES think that a toxic substance is a strong possibility--which means this vet put YOUR pet at risk by not handling this properly.

That wasn't the first time I had a problem with this vet. The last time they tried to tell me he needed a bunch of tests that he didn't need and wanted to charge to keep him while they did nothing but watch--said would not DO anything till morning. (so what's point of after hours???)

Cons: deceptive, sloppy, don't do what say will, overly-expensive, unnecessary

 

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