Bank Of America Atm

★☆☆☆☆
  • 2355 California Blvd

    Napa, CA 94559

    Map & Directions
  • 707-253-2985

Finance

Finance
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One of manager's has no sense to lower voice while discussing your private information. Home loan was transferred without consent to BAC Home Loan Servincing LP at (800) 669-6607. When I called I was transferred to menu three times on purpose when requesting to speak to the home loan remodification department. I was asked the same questions each time a representative picked up and the last representative said that she spoke to the loan officer and he wouldn't take my call because I am unemployed.
Once while checking my checking statement I realized that they had not recorded a $100 deposit at the bank. I had to bring my receipt to get the money. I should have pulled out my money immediately back then. Never B of A again for any services. Note: There is a B of A mortgage office on Soscol Ave. They can't help you with remodifications, only new services that they can make money from. Customer loyalty doesn't mean a thing. Read reviews before choosing a loan. It takes thousands of dollars to refinance. When I first got my loan B of A had a program that you could refinance for no closing costs. Suddenly, now that they sold the loan, the program is obsolete and noone at the bank has heard of that program.
May God bless any of you who are going through tough times. Do yourself a huge favor and stay away from B of A unless you want to have a stroke.

0
★☆☆☆☆

One of manager's has no sense to lower voice while discussing your private information. Home loan was transferred without consent to BAC Home Loan Servincing LP at (800) 669-6607. When I called I was transferred to menu three times on purpose when requesting to speak to the home loan remodification department. I was asked the same questions each time a representative picked up and the last representative said that she spoke to the loan officer and he wouldn't take my call because I am unemployed.
Once while checking my checking statement I realized that they had not recorded a $100 deposit at the bank. I had to bring my receipt to get the money. I should have pulled out my money immediately back then. Never B of A again for any services. Note: There is a B of A mortgage office on Soscol Ave. They can't help you with remodifications, only new services that they can make money from. Customer loyalty doesn't mean a thing. Read reviews before choosing a loan. It takes thousands of dollars to refinance. When I first got my loan B of A had a program that you could refinance for no closing costs. Suddenly, now that they sold the loan, the program is obsolete and noone at the bank has heard of that program.
May God bless any of you who are going through tough times. Do yourself a huge favor and stay away from B of A unless you want to have a stroke.

Pros: Nothing

Cons: Everything

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do yourself a favor and seek out another lender. bofa is undergoing some major transitions while joining with countrywide, which unfortunately is unnecessarily slowing and complicating their loan approval processes. In addition, there seems to be a severe lack of communication during this time. our experience was a nightmare. we will no longer be doing nay business with bofa. for the sake of others getting loans through them currently, we do hope they get their act together sooner than later...

0
★☆☆☆☆

do yourself a favor and seek out another lender. bofa is undergoing some major transitions while joining with countrywide, which unfortunately is unnecessarily slowing and complicating their loan approval processes. In addition, there seems to be a severe lack of communication during this time. our experience was a nightmare. we will no longer be doing nay business with bofa. for the sake of others getting loans through them currently, we do hope they get their act together sooner than later...

Cons: disorganized, unprofessional

 

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