Pampered Pets

★★★☆☆

Pets & Animals

Pets & Animals
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3.0 4
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Pampered pets ignored my repeated instructions not to shave my cancer stricken dog. After I got a phone call telling me that they had shaved her anyway, and she was cut, and they couldn't stop the bleeding, we ended up paying hundreds of dollars, my poor dog had 11 stitches, and had to spend the night in the hospital.
Worse they were rude belligerent and not the least bit apologetic. Even worse they have ignored at least 10 phone calls and a letter.
Probably the worst experience with a business I have ever had.

0
★☆☆☆☆

Pampered pets ignored my repeated instructions not to shave my cancer stricken dog. After I got a phone call telling me that they had shaved her anyway, and she was cut, and they couldn't stop the bleeding, we ended up paying hundreds of dollars, my poor dog had 11 stitches, and had to spend the night in the hospital.
Worse they were rude belligerent and not the least bit apologetic. Even worse they have ignored at least 10 phone calls and a letter.
Probably the worst experience with a business I have ever had.

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I have been taking my Chihuahua to Pampered Pets for over a year for day care AND boarding. He LOVES Sherry and Wanda and all his canine friends. He goes twice a week and I wish I could take him more often! They take wonderful care of him and he has a ton of fun playing with large and small dogs alike. Sherry does his nails once a month and she does an awesome job.. better than Petsmart groomers, for sure! I would highly rec them!
The best thing, they don't cage the dogs, except at feeding time so it's like a home environment....
AWESOME!!!

2
★★★★★

I have been taking my Chihuahua to Pampered Pets for over a year for day care AND boarding. He LOVES Sherry and Wanda and all his canine friends. He goes twice a week and I wish I could take him more often! They take wonderful care of him and he has a ton of fun playing with large and small dogs alike. Sherry does his nails once a month and she does an awesome job.. better than Petsmart groomers, for sure! I would highly rec them!
The best thing, they don't cage the dogs, except at feeding time so it's like a home environment....
AWESOME!!!

Pros: Wonderful Doggie Daycare

Cons: None

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I took my toy poodle to Pampered Pets on Platt Street on Wednesday, September 10, 2008. We told Dana that we wanted a lamb cut. Dana told us that that the dog was matted, and that there would be an extra fee. That was fine and understandable.

Rather than doing her job, Dana chose to ignore our request for a lamb cut and she shaved the dog all the way down on the legs and body. In 10 years, my dog has never looked so ridiculous. I could have shaved the dog myself the way Dana did. To add insult to injury, Dana charged $65 for the cut.

I complained to the owner, who refused to acknowledge any wrongdoing or even attempt to satisfy my complaint. She blamed everything on me. I love and take care of my dog, and I also bathe and brush her myself. I have brushed my dog in the condition she was in on Wednesday, many times. It just takes a little love and patience. Not only did Pampered Pets on Platt street lack these attributes, they also lacked professionalism.

Pampered Pets on Platt Street are NOT professional groomers. They are money-hungry, shortcut-takers who do not take pride in their work and who do not care about quality. DO NOT GO TO PAMPERED PETS! I wished I would have never did the Goole search that led to them. Only time can heal the damage they did.

0
★☆☆☆☆

I took my toy poodle to Pampered Pets on Platt Street on Wednesday, September 10, 2008. We told Dana that we wanted a lamb cut. Dana told us that that the dog was matted, and that there would be an extra fee. That was fine and understandable.

Rather than doing her job, Dana chose to ignore our request for a lamb cut and she shaved the dog all the way down on the legs and body. In 10 years, my dog has never looked so ridiculous. I could have shaved the dog myself the way Dana did. To add insult to injury, Dana charged $65 for the cut.

I complained to the owner, who refused to acknowledge any wrongdoing or even attempt to satisfy my complaint. She blamed everything on me. I love and take care of my dog, and I also bathe and brush her myself. I have brushed my dog in the condition she was in on Wednesday, many times. It just takes a little love and patience. Not only did Pampered Pets on Platt street lack these attributes, they also lacked professionalism.

Pampered Pets on Platt Street are NOT professional groomers. They are money-hungry, shortcut-takers who do not take pride in their work and who do not care about quality. DO NOT GO TO PAMPERED PETS! I wished I would have never did the Goole search that led to them. Only time can heal the damage they did.

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I highly recommend this group of sitters. Linda, the sitter assigned to our menagerie, is reliable, trustworthy, friendly and detail oriented. We love the convenience, the value and the report cards that our pets get at every single visit.

2
★★★★★

I highly recommend this group of sitters. Linda, the sitter assigned to our menagerie, is reliable, trustworthy, friendly and detail oriented. We love the convenience, the value and the report cards that our pets get at every single visit.

Pros: Reliable, Friendly, Convenient

 

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