Tanya's Pooch Caboose

★★★☆☆

About Tanya's Pooch Caboose

Categories
  • Pet Boarders and Sitters
  • Pet Grooming

Pets & Animals

Pets & Animals
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573 W Vista Way E Vista, CA

3.0 4
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She is sooo great, she comes to our house and takes care of our dog in-home. She does grooming, bathing, and nail clipping. She is professional and thorough with her work. convenient

5
★★★★★

She is sooo great, she comes to our house and takes care of our dog in-home. She does grooming, bathing, and nail clipping. She is professional and thorough with her work. convenient

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I contacted Tanya's because I see the pink van all over North County and wanted to try another mobile groomer. I have my black lab shaved twice a year because it keeps him cool and reduces the shedding. Making the appointment was easy and I received a call the night before. The groomer arrived and seemed to not know what she was there for because on looking at my dog she gave me a price and when I said something about the shave she said "oh a shave that will be more" which was still the price I was originally quoted. I was told there was a $5 gas fee which I agreed upon. When the groomer arrived I assisted her with getting my dog up in the van then I had to leave but introduced her to my roommate who would pay her when she was done. I got a call from my roommate who told me they groomer wanted $10 for the gas fee , I was quoted on the phone $70 including the $5 gas fee. The grooming job was average, clumps of hair were left on my dog so I know he was not brushed after because he was shedding worse the day after

The bad rating is not for the $5, its for the poor communication between Tanya's and the contractor they use, I know this because the groomer mentioned she was a contractor. It is also for the below average grooming job and the lack of call back when I left a voice mail asking why the groomer charged $10 for the gas fee instead of the $5 I was quoted.

I contacted Tanya's because I see the pink van all over North County and wanted to try another mobile groomer. I have my black lab shaved twice a year because it keeps him cool and reduces the shedding. Making the appointment was easy and I received a call the night before. The groomer arrived and seemed to not know what she was there for because on looking at my dog she gave me a price and when I said something about the shave she said "oh a shave that will be more" which was still the price I was originally quoted. I was told there was a $5 gas fee which I agreed upon. When the groomer arrived I assisted her with getting my dog up in the van then I had to leave but introduced her to my roommate who would pay her when she was done. I got a call from my roommate who told me they groomer wanted $10 for the gas fee , I was quoted on the phone $70 including the $5 gas fee. The grooming job was average, clumps of hair were left on my dog so I know he was not brushed after because he was shedding worse the day after

The bad rating is not for the $5, its for the poor communication between Tanya's and the contractor they use, I know this because the groomer mentioned she was a contractor. It is also for the below average grooming job and the lack of call back when I left a voice mail asking why the groomer charged $10 for the gas fee instead of the $5 I was quoted.

1
★☆☆☆☆

I contacted Tanya's because I see the pink van all over North County and wanted to try another mobile groomer. I have my black lab shaved twice a year because it keeps him cool and reduces the shedding. Making the appointment was easy and I received a call the night before. The groomer arrived and seemed to not know what she was there for because on looking at my dog she gave me a price and when I said something about the shave she said "oh a shave that will be more" which was still the price I was originally quoted. I was told there was a $5 gas fee which I agreed upon. When the groomer arrived I assisted her with getting my dog up in the van then I had to leave but introduced her to my roommate who would pay her when she was done. I got a call from my roommate who told me they groomer wanted $10 for the gas fee , I was quoted on the phone $70 including the $5 gas fee. The grooming job was average, clumps of hair were left on my dog so I know he was not brushed after because he was shedding worse the day after

The bad rating is not for the $5, its for the poor communication between Tanya's and the contractor they use, I know this because the groomer mentioned she was a contractor. It is also for the below average grooming job and the lack of call back when I left a voice mail asking why the groomer charged $10 for the gas fee instead of the $5 I was quoted.

I contacted Tanya's because I see the pink van all over North County and wanted to try another mobile groomer. I have my black lab shaved twice a year because it keeps him cool and reduces the shedding. Making the appointment was easy and I received a call the night before. The groomer arrived and seemed to not know what she was there for because on looking at my dog she gave me a price and when I said something about the shave she said "oh a shave that will be more" which was still the price I was originally quoted. I was told there was a $5 gas fee which I agreed upon. When the groomer arrived I assisted her with getting my dog up in the van then I had to leave but introduced her to my roommate who would pay her when she was done. I got a call from my roommate who told me they groomer wanted $10 for the gas fee , I was quoted on the phone $70 including the $5 gas fee. The grooming job was average, clumps of hair were left on my dog so I know he was not brushed after because he was shedding worse the day after

The bad rating is not for the $5, its for the poor communication between Tanya's and the contractor they use, I know this because the groomer mentioned she was a contractor. It is also for the below average grooming job and the lack of call back when I left a voice mail asking why the groomer charged $10 for the gas fee instead of the $5 I was quoted.

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Tanya has a very unique service in that she brings the grooming of your dog to you. However, our dog is more comfortable with the same person and we have found that the groomer can change quite often. You cannot beat the convenience.

3
★★★☆☆

Tanya has a very unique service in that she brings the grooming of your dog to you. However, our dog is more comfortable with the same person and we have found that the groomer can change quite often. You cannot beat the convenience.

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Although I appreciated the on-site service, they could never guarantee which groomer I was going to get. Then I had trouble getting them to understand how I wanted my dog to be groomed. They were kind and efficient, but overall, I don't think they communicate well.

3
★★★☆☆

Although I appreciated the on-site service, they could never guarantee which groomer I was going to get. Then I had trouble getting them to understand how I wanted my dog to be groomed. They were kind and efficient, but overall, I don't think they communicate well.

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