Canine Designs

★★★★☆
  • 237 Battlefield Blvd S 17C

    Chesapeake, VA 23322

    Map & Directions
  • 757-546-9668

About Canine Designs

Details
Hours
Tue-Sat 7:30am-5pm

Pets & Animals

Pets & Animals
More choices in Chesapeake:
Resultset_next

Timbral Pet Svc

100 Keaton Ln Barboursville, WV

Resultset_next

Petland

348 County Rd 410 Ste 7 South Pt, OH

3.5 6
Hi! Sign in to let us know how Canine Designs was?
Write a Review
.

Wonderful ladies work in this small tucked away shop. They take care of my 4 cocker spaniels and I have never had one complaint about them. And I also like how they honestly tell me how they act and not just sugar coat everything. I know my boys are hard to handle, but I won't take them any other place. I have one cocker, Buddy that doesn't like many people, but he always seems to do great there. I have seen them with him. They baby talk him. I recommend this shop to all my clients that I come across that have dogs.
You ladies are great. Keep up the good job you do.
You have a loyal customer for life.

5
★★★★★

Wonderful ladies work in this small tucked away shop. They take care of my 4 cocker spaniels and I have never had one complaint about them. And I also like how they honestly tell me how they act and not just sugar coat everything. I know my boys are hard to handle, but I won't take them any other place. I have one cocker, Buddy that doesn't like many people, but he always seems to do great there. I have seen them with him. They baby talk him. I recommend this shop to all my clients that I come across that have dogs.
You ladies are great. Keep up the good job you do.
You have a loyal customer for life.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I've taken our senior dog, Bonnie, a Bouvier des Flandres to this shop twice. I have groomed her myself for the previous 10 years but needed to have her professionally groomed the last few months to help me out time-wise. Bonnie is easy to groom and is cooperative, quiet, and patient. Bonnie is 70-odd pounds and is a slow-moving senior.

The first time I brought Bonnie in, they charged us 60.00 for a simple 'puppy cut'. This price is probably at the high end, but we agreed to it and the cut turned out fine. The issue we had was that Bonnie limped for 3 days after the grooming. At the time, I was not sure if it was caused by rough handling or was a coincidence.

After the first grooming, the owner told me that she would keep the price at 60.00 for the next time we came in.

I made another appointment in mid-December. When Bonnie and I arrived for her grooming, the receptionist told me that it would be higher than 60.00. Then, the owner came in and asserted that it would be 85.00 to groom Bonnie.

***The truly horrible issue was that for the second haircut, they clipped Bonnie nearly to her skin -- even her face and head and her tail. She was unrecognizable. The sad part is that she has multiple GOUGES that go right down to her skin, so not only is the cut horribly short, but there are several places where you can see stripes of white skin on her sides and hind end. She is a black dog, so these major mistakes are obvious. She is also itchy from razor burn or maybe from the shampoo they used.***

After the second grooming, Bonnie limped again for another 3 days. It seems that they must treat her really roughly to have this happen both times we've been there. I am sad to imagine how they treated my poor older girl. She does not limp on a regular basis at all.

Issues with:
1. Bonnie limping for 3 days after each grooming due to apparent rough treatment (or clearly a lack of care for a senior dog who is still mobile, but slightly slow)
2. Horrible gouges out of Bonnie's coat where skin is showing (on a black-coated dog). How does this even happen when using clippers with a guard on them?? I have never had this happen in 10 years of grooming her and I am not a professional!!
3. A nearly 50% increase in price over one grooming to the next -- and, jacking up the price while mentioning that the groomer could groom more small dogs than one larger one
4. Cutting Bonnie's hair so short that she looked like a totally different dog (not in a good way!).

are the reasons I will never ever return to this shop. There is really no excuse for any of these issues.

They have been so unaccommodating and disinterested in providing good service that I doubt they care that I won't be back...but, I want to warn those out there who may want to find a nicer, gentler, and more careful groomer.

1
★☆☆☆☆

I've taken our senior dog, Bonnie, a Bouvier des Flandres to this shop twice. I have groomed her myself for the previous 10 years but needed to have her professionally groomed the last few months to help me out time-wise. Bonnie is easy to groom and is cooperative, quiet, and patient. Bonnie is 70-odd pounds and is a slow-moving senior.

The first time I brought Bonnie in, they charged us 60.00 for a simple 'puppy cut'. This price is probably at the high end, but we agreed to it and the cut turned out fine. The issue we had was that Bonnie limped for 3 days after the grooming. At the time, I was not sure if it was caused by rough handling or was a coincidence.

After the first grooming, the owner told me that she would keep the price at 60.00 for the next time we came in.

I made another appointment in mid-December. When Bonnie and I arrived for her grooming, the receptionist told me that it would be higher than 60.00. Then, the owner came in and asserted that it would be 85.00 to groom Bonnie.

***The truly horrible issue was that for the second haircut, they clipped Bonnie nearly to her skin -- even her face and head and her tail. She was unrecognizable. The sad part is that she has multiple GOUGES that go right down to her skin, so not only is the cut horribly short, but there are several places where you can see stripes of white skin on her sides and hind end. She is a black dog, so these major mistakes are obvious. She is also itchy from razor burn or maybe from the shampoo they used.***

After the second grooming, Bonnie limped again for another 3 days. It seems that they must treat her really roughly to have this happen both times we've been there. I am sad to imagine how they treated my poor older girl. She does not limp on a regular basis at all.

Issues with:
1. Bonnie limping for 3 days after each grooming due to apparent rough treatment (or clearly a lack of care for a senior dog who is still mobile, but slightly slow)
2. Horrible gouges out of Bonnie's coat where skin is showing (on a black-coated dog). How does this even happen when using clippers with a guard on them?? I have never had this happen in 10 years of grooming her and I am not a professional!!
3. A nearly 50% increase in price over one grooming to the next -- and, jacking up the price while mentioning that the groomer could groom more small dogs than one larger one
4. Cutting Bonnie's hair so short that she looked like a totally different dog (not in a good way!).

are the reasons I will never ever return to this shop. There is really no excuse for any of these issues.

They have been so unaccommodating and disinterested in providing good service that I doubt they care that I won't be back...but, I want to warn those out there who may want to find a nicer, gentler, and more careful groomer.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

Business Response:

Bonnie is a senior pup that is over weight and very active. A very friendly dog but very active. It takes 2 people to groom her as I did mention to you. She does try to bite when grooming her. (We did tell you that.) She does not like her legs to be clipped nor her face. She just hasn't been groomed on a regular bases. Every 6 months is not soon enough for a thick coat like that. She was very matted ,we would never shave or miss handle a dog for grooming . We would send them home first. She may be limping because she may have joint problems. Standing to get groomed and jumping all over can cause limping. Groomers are so miss understood. We use a clipper vac system so clippers getting hot was not the issue. After getting clipped dogs tend to rub themselves and itch especially since its been a while. Her grooming was $60.00 the first time and then 6 months later I raised it to $85.00. I think $25 more was a deal considering the condition she was in. And No we would not want to groom her again.
.

I have two Springers and a crazy poodle. I have taken them to other shops and had my dogs traumatized. After the first time my older Springer Beau, was more relaxed and happy to be there. My poodle Missy is difficult to groom and had been injured by other groomers in the past. I was taken to the grooming table and shown that i had not been brushing her like i should. They took the time to show me how i could do a better job brushing and caring for my baby girls fur. I have never had a bad experience here. They are very friendly and informational. They take the time to make sure you understand. I LOVE them I would never take my dog anywhere else.

5
★★★★★

I have two Springers and a crazy poodle. I have taken them to other shops and had my dogs traumatized. After the first time my older Springer Beau, was more relaxed and happy to be there. My poodle Missy is difficult to groom and had been injured by other groomers in the past. I was taken to the grooming table and shown that i had not been brushing her like i should. They took the time to show me how i could do a better job brushing and caring for my baby girls fur. I have never had a bad experience here. They are very friendly and informational. They take the time to make sure you understand. I LOVE them I would never take my dog anywhere else.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

I took my thirteen year old Tibetan terrier, Domino, to Canine Designs once and there's no way in Hell I would ever subject him to such rough, uncaring treatment again.
I had been grooming him myself, at home, for years. I brush him out, clip his fur using professional grooming clippers, scissors, and the oil used to brush out mats, bathe him, clip his nails, file them, and remove any build-up on his teeth. I'm untrained and learned various techniques over the years through experience... and even when i first began grooming him when he was five, for cost effectiveness, I never had a problem getting the job done without hurting him in any way. He's a very patient, cooperative dog, not just with me, but with everyone. He's laid-back, doesn't complain, and will quietly sit through all sorts of ridiculousness for hours, content just to be near you.
So when I went to pick him up from Canine Designs I never expected him to be shaved down to the skin - which was not what I had asked them to do, have a big gash on the side of his face that was swelling up, and be covered in tiny bits of loose hair they'd shaved off of him. I was furious and confronted them about it, and they played dumb about all of it. So I walked out with him and we went home before I hurt anyone there. At home, upon closer inspection, I found more spots where they had cut him with their clippers, which was astounding to me because unless you are purposely trying to cut someone with them, it's next to impossible even with the length-guard attachments off. I know this because before I began grooming him, I tested it on myself to make sure I was confident about using it on him and wouldn't hurt him with it by accident. And there hasn't been even one occasion where I've caused him any discomfort what-so-ever.
So for these people to call themselves professionals and charge the forty-five dollars I paid for absolutely nothing but grief and pain, and then make nasty comments about Petsmart grooming to new clientele is sickening and outrageous to me.
I used to take Domino to Petsmart to get groomed before I started doing it myself, and you know what?
They never abused him or made us wait around all day after making an appointment for a specific time-slot. I dropped him off at eight in the morning and finally picked him up at four in the afternoon, right before Canine Designs was going to close.
Petsmart was always prompt, never cut him or clipped him in a way I didn't ask them to, he was always happy and comfortable, not itchy like he was after I brought him back from Canine Designs.
Oh, and another thing... They tried to tell me that it was normal for dogs to be itchy and scratching after they've been groomed! That's complete and utter nonsense! They should be comfortable and less itchy than they were before. They might rub against the carpet or furniture trying to get the good, not doggy smell off of them, but they shouldn't be biting and scratching incessantly.
For weeks he was scratching and biting and I couldn't figure out what was causing it and then I gave him a moisturizing bath and found two fleas on him - which he's apparently very sensitive to, but I didn't know that until I took him to Canine Designs and he came home with them. In thirteen years, this is the first time he's ever had a flea.
I would sooner have my six year old nephew groom him before I would ever take him back to Canine Designs. And I just wanted to let anyone considering them know the potential hazards before hand so they can't say they weren't warned.

1
★☆☆☆☆

I took my thirteen year old Tibetan terrier, Domino, to Canine Designs once and there's no way in Hell I would ever subject him to such rough, uncaring treatment again.
I had been grooming him myself, at home, for years. I brush him out, clip his fur using professional grooming clippers, scissors, and the oil used to brush out mats, bathe him, clip his nails, file them, and remove any build-up on his teeth. I'm untrained and learned various techniques over the years through experience... and even when i first began grooming him when he was five, for cost effectiveness, I never had a problem getting the job done without hurting him in any way. He's a very patient, cooperative dog, not just with me, but with everyone. He's laid-back, doesn't complain, and will quietly sit through all sorts of ridiculousness for hours, content just to be near you.
So when I went to pick him up from Canine Designs I never expected him to be shaved down to the skin - which was not what I had asked them to do, have a big gash on the side of his face that was swelling up, and be covered in tiny bits of loose hair they'd shaved off of him. I was furious and confronted them about it, and they played dumb about all of it. So I walked out with him and we went home before I hurt anyone there. At home, upon closer inspection, I found more spots where they had cut him with their clippers, which was astounding to me because unless you are purposely trying to cut someone with them, it's next to impossible even with the length-guard attachments off. I know this because before I began grooming him, I tested it on myself to make sure I was confident about using it on him and wouldn't hurt him with it by accident. And there hasn't been even one occasion where I've caused him any discomfort what-so-ever.
So for these people to call themselves professionals and charge the forty-five dollars I paid for absolutely nothing but grief and pain, and then make nasty comments about Petsmart grooming to new clientele is sickening and outrageous to me.
I used to take Domino to Petsmart to get groomed before I started doing it myself, and you know what?
They never abused him or made us wait around all day after making an appointment for a specific time-slot. I dropped him off at eight in the morning and finally picked him up at four in the afternoon, right before Canine Designs was going to close.
Petsmart was always prompt, never cut him or clipped him in a way I didn't ask them to, he was always happy and comfortable, not itchy like he was after I brought him back from Canine Designs.
Oh, and another thing... They tried to tell me that it was normal for dogs to be itchy and scratching after they've been groomed! That's complete and utter nonsense! They should be comfortable and less itchy than they were before. They might rub against the carpet or furniture trying to get the good, not doggy smell off of them, but they shouldn't be biting and scratching incessantly.
For weeks he was scratching and biting and I couldn't figure out what was causing it and then I gave him a moisturizing bath and found two fleas on him - which he's apparently very sensitive to, but I didn't know that until I took him to Canine Designs and he came home with them. In thirteen years, this is the first time he's ever had a flea.
I would sooner have my six year old nephew groom him before I would ever take him back to Canine Designs. And I just wanted to let anyone considering them know the potential hazards before hand so they can't say they weren't warned.

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 3 people found this review helpful.

Business Response:

All I can say is we would never hurt or shave a pet so close that it has... what you call gashes. We are professionals and if we weren't we wouldn't be in business this long. I find you can't make everyone happy. All the comments that were made were way out of line and overly dramatic .
.

Wonderful groomers! They take care of all 3: Teacup Poodle, Sheltie, and a Shiitzu (rescued). The best Sheltie cut I have found! They do fight over who is going to groom the teacup though! LOL

5
★★★★★

Wonderful groomers! They take care of all 3: Teacup Poodle, Sheltie, and a Shiitzu (rescued). The best Sheltie cut I have found! They do fight over who is going to groom the teacup though! LOL

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

Canine Design is tucked away in a little strip mall in Chesapeake, VA. Inside is doggie heaven: a daycare center for little dogs where they fur babies are not kennelled, but free to run around an enclosed area and play freely with each other. Canine design also provides full grooming services and has a little store area where you can buy pet related items such as leads, collars, treats and doggie clothes.

4
★★★★☆

Canine Design is tucked away in a little strip mall in Chesapeake, VA. Inside is doggie heaven: a daycare center for little dogs where they fur babies are not kennelled, but free to run around an enclosed area and play freely with each other. Canine design also provides full grooming services and has a little store area where you can buy pet related items such as leads, collars, treats and doggie clothes.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

Message from Canine Designs

We have been in business since 1994. We use a clipper vac system so the blades we use Do Not get HOT. We are gentle and caring. No matter want anyone says on this SIGHT. I will guarantee we care about all the pets that come in. If they had to be clipped short its not because we wanted to, Its always for the pets BEST interest. Sometimes people don't realize how matted their coat is and cannot be saved. We will not pull on them and rip knots out and hurt the pet. People must know it hurts! We will tell you up front or call before we have to clip a dog short. We have been in business this long because we love what we do.

More about Canine Designs

Pet Grooming includes bath, nails, cleaning ears, hair style, bows, and cologne, We offer anesthesia Free Teeth Cleaning to small dogs.

 

Wait, you're the expert.

If you've been to or used Canine Designs, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review