Erickson, Candace, DVM Coal Mountain Animal Hospital

★★★★★

About Erickson, Candace, DVM Coal Mountain Animal Hospital

Pets & Animals

Pets & Animals
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I have been taking my dogs to Coal Mountain Animal Hospital for 3 years. The doctors at Coal Mountain have my dogs' best interest in mind at all times. I consider them my other family doctor. They don't just give my dogs shots and send

3
★★★★★

I have been taking my dogs to Coal Mountain Animal Hospital for 3 years. The doctors at Coal Mountain have my dogs' best interest in mind at all times. I consider them my other family doctor. They don't just give my dogs shots and send

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Started out loving the office, Dr.Hartsfield was awesome, but officer manager is rude and they did not stand up to their end of our agreement for spaying my dog. I was NEVER told if it was not done by 6 months that the Puppy Plan did NOT

3
★★★★★

Started out loving the office, Dr.Hartsfield was awesome, but officer manager is rude and they did not stand up to their end of our agreement for spaying my dog. I was NEVER told if it was not done by 6 months that the Puppy Plan did NOT

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We have adopted two dogs and take them both to Coal Mountain for their medical needs. Everyone there is super nice. I really appreciate the time and attention that they give my Gunner; he was so shy and nervous whenever he had to go to

3
★★★★★

We have adopted two dogs and take them both to Coal Mountain for their medical needs. Everyone there is super nice. I really appreciate the time and attention that they give my Gunner; he was so shy and nervous whenever he had to go to

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My family loves Coal Mountain Animal Hospital, this is the perfect place to take your animals. From the time you walk in, till you walk out, you feel loved by everyone that works here. They are very patient with animals and it shows. This

3
★★★★★

My family loves Coal Mountain Animal Hospital, this is the perfect place to take your animals. From the time you walk in, till you walk out, you feel loved by everyone that works here. They are very patient with animals and it shows. This

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Makes you feel right at home! Excellent care of my baby! Staff was courteous and friendly. Will visit again!

2
★★★★★

Makes you feel right at home! Excellent care of my baby! Staff was courteous and friendly. Will visit again!

Pros: Let's you make the decision

Cons: Needs some updating

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I do not recommend Coal Mountain Animal Clinic. Their prices are too high and their staff is rude. I moved from Buckhead and my Buckhead Vet - Wieuca Animal Clinic was cheaper than this place! My dog is on Proin. Wiecua charged $8 per monthly perscription. Coal Mtn. charged me $11 and when I complained and asked for a prescription so I could order online, Dr. Kascher said she didn't trust online pet pharmacies. I think this is bunk!!! She just wants the money herself!!! PetMeds is a licensed pet pharmacy. So, later I tried to order a refill of Proin from PetMeds online and Coal Mtn. Vet would not approve the order. I called the vet office and asked them to approve the order so I PetMeds would ship my dog's medicine. They refused to work with online pharmacies. PetMeds only charges $6.90 for Proin. That is a savings of $4.10 per month from what Coal Mtn. charges. This is a medicine that my dog must be on for the rest of her life and the fact that my vet is trying to rip me off, is upsetting to say the least. I also just took my dog in for an exam 2 months ago and discussed with the doctor that my dog needed to come back in April for her vaccinations. I called to inquire about the vaccination fees and the staff person told me I would have to pay for another exam fee of $38 dollars too! I explained that my dog had just had an exam (which was not as thorough as most vets) and only needed her rabies and distemper shots, but she said they would not give the shots without an exam. I feel like this Vet is most concerned with making money and not providing good and fair service to her clients. Please be sure to shop around before going to this vet. There are better animal clinics out there!

0
★☆☆☆☆

I do not recommend Coal Mountain Animal Clinic. Their prices are too high and their staff is rude. I moved from Buckhead and my Buckhead Vet - Wieuca Animal Clinic was cheaper than this place! My dog is on Proin. Wiecua charged $8 per monthly perscription. Coal Mtn. charged me $11 and when I complained and asked for a prescription so I could order online, Dr. Kascher said she didn't trust online pet pharmacies. I think this is bunk!!! She just wants the money herself!!! PetMeds is a licensed pet pharmacy. So, later I tried to order a refill of Proin from PetMeds online and Coal Mtn. Vet would not approve the order. I called the vet office and asked them to approve the order so I PetMeds would ship my dog's medicine. They refused to work with online pharmacies. PetMeds only charges $6.90 for Proin. That is a savings of $4.10 per month from what Coal Mtn. charges. This is a medicine that my dog must be on for the rest of her life and the fact that my vet is trying to rip me off, is upsetting to say the least. I also just took my dog in for an exam 2 months ago and discussed with the doctor that my dog needed to come back in April for her vaccinations. I called to inquire about the vaccination fees and the staff person told me I would have to pay for another exam fee of $38 dollars too! I explained that my dog had just had an exam (which was not as thorough as most vets) and only needed her rabies and distemper shots, but she said they would not give the shots without an exam. I feel like this Vet is most concerned with making money and not providing good and fair service to her clients. Please be sure to shop around before going to this vet. There are better animal clinics out there!

Cons: High Prices, Poor Customer Service

 

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