Summit Animal Clinic & Groom

★★★☆☆
  • 1740 Summit Ave

    Oconomowoc, WI 53066

    Map & Directions
  • 262-567-0307

About Summit Animal Clinic & Groom

Hours
mon 9:00am-5:00pm;tue 9:00am-5:00pm;wed 9:00am-7:00pm;sat 9:00am-5:00pm;

Pets & Animals

Pets & Animals
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.

Very impressed with the caring, patient and professional staff. When we first got our new puppy, I had many "new mommy" questions. Both the front staff and Dr B were helpful, patient and reassuring in answering my numerous questions. Never feel rushed in or out of appointments. Roger also does a great job for grooming services! Would recommend without hesitation.

5
★★★★★

Very impressed with the caring, patient and professional staff. When we first got our new puppy, I had many "new mommy" questions. Both the front staff and Dr B were helpful, patient and reassuring in answering my numerous questions. Never feel rushed in or out of appointments. Roger also does a great job for grooming services! Would recommend without hesitation.

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I had a very poor experience with this clinic. I took my 6 month old cat there for a routine spay on a Friday morning. I was told that she would be staying overnight. That afternoon I received a phone call that she was doing well and we could pick her up that day. That next morning she grew listless and lethargic. When I called to consult with the clinic they told me that the pain injection may have worn off and she was probably now experiencing pain and was tired from it. I was instructed to continue to give her the prescribed medication and call again with any concerns. Sunday evening came and she still hadn't improved. First thing Monday morning I called the vet and requested an emergency appointment as she was now barely able to stay awake. They told me they would try to fit me in. I came to the vet and sat in the lobby holding my near lifeless cat in my arms as customers came in for routine checkups. I asked when I would be seen and they said that I had to wait for the vet to have a moment. 45 minutes later the vet saw my cat and said that they would have to do blood work and that I should leave her there for the day. 2 hours later I received a phone call that she had died. The vet told me that her kidneys had failed after surgery and her lethargy was do to toxins building up in her body. When I came to pick her body up the secretary watched me struggle to get through the door. (I was on crutches and had a full leg brace because I had broken my leg two weeks prior) She never moved from the chair or asked if I needed help, she literally just stared. When I explained that I was there to pick up my cat who had died she went to the back and brought back a box which they had put her body in. She never said a word and handed me the box. I didn't even get an I'm sorry about your cat and I had obviously been crying. She then watched me again struggle to get out the door. Previous experiences here had been fine but after that day I would never take another animal there due to the horrible customer service. 10 days later I received a bill for the blood work they drew on her 30 minutes before she died. I had to pay over $100 for test results that came back after she was dead! Nauseating.

1
★☆☆☆☆

I had a very poor experience with this clinic. I took my 6 month old cat there for a routine spay on a Friday morning. I was told that she would be staying overnight. That afternoon I received a phone call that she was doing well and we could pick her up that day. That next morning she grew listless and lethargic. When I called to consult with the clinic they told me that the pain injection may have worn off and she was probably now experiencing pain and was tired from it. I was instructed to continue to give her the prescribed medication and call again with any concerns. Sunday evening came and she still hadn't improved. First thing Monday morning I called the vet and requested an emergency appointment as she was now barely able to stay awake. They told me they would try to fit me in. I came to the vet and sat in the lobby holding my near lifeless cat in my arms as customers came in for routine checkups. I asked when I would be seen and they said that I had to wait for the vet to have a moment. 45 minutes later the vet saw my cat and said that they would have to do blood work and that I should leave her there for the day. 2 hours later I received a phone call that she had died. The vet told me that her kidneys had failed after surgery and her lethargy was do to toxins building up in her body. When I came to pick her body up the secretary watched me struggle to get through the door. (I was on crutches and had a full leg brace because I had broken my leg two weeks prior) She never moved from the chair or asked if I needed help, she literally just stared. When I explained that I was there to pick up my cat who had died she went to the back and brought back a box which they had put her body in. She never said a word and handed me the box. I didn't even get an I'm sorry about your cat and I had obviously been crying. She then watched me again struggle to get out the door. Previous experiences here had been fine but after that day I would never take another animal there due to the horrible customer service. 10 days later I received a bill for the blood work they drew on her 30 minutes before she died. I had to pay over $100 for test results that came back after she was dead! Nauseating.

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Veternarians are always hit or miss. Some will love a place and reccomend, and you will find later that you are not comfortable or your pet is not. Summit Animal Clinic has always been a hit for many that we know. Caring, helpful staff are always available for your unexpected pet health needs. They are not pushy, like some vets, and always make you feel that your own choice about your pets care is the right choice. You will also find competative prices for services, not over the top, and not so low you question the capability of the veterinarian.

4
★★★★☆

Veternarians are always hit or miss. Some will love a place and reccomend, and you will find later that you are not comfortable or your pet is not. Summit Animal Clinic has always been a hit for many that we know. Caring, helpful staff are always available for your unexpected pet health needs. They are not pushy, like some vets, and always make you feel that your own choice about your pets care is the right choice. You will also find competative prices for services, not over the top, and not so low you question the capability of the veterinarian.

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