West Park Animal Hospital: Henderson R Kane DVM

★★★☆☆
  • 4117 Rocky River Dr

    Cleveland, OH 44135

    Map & Directions
  • 216-252-4500

About West Park Animal Hospital: Henderson R Kane DVM

Pets & Animals

Pets & Animals
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I have used Dr. Henderson many times for vet appointments for my 6 cats over the past 15 years (since he came onboard), and he is caring, kind and of the utmost quality. My family and I have used West Park since the 1960s, and have only had the best experiences, even when the prognosis wasn't so good. Unlike the other review, never have I felt lied to by ANY of the vets, and I would never consider taking my pets anywhere else. This place is top-notch.

5
★★★★★

I have used Dr. Henderson many times for vet appointments for my 6 cats over the past 15 years (since he came onboard), and he is caring, kind and of the utmost quality. My family and I have used West Park since the 1960s, and have only had the best experiences, even when the prognosis wasn't so good. Unlike the other review, never have I felt lied to by ANY of the vets, and I would never consider taking my pets anywhere else. This place is top-notch.

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Anybody who takes their pets to West Park Hospital be very careful. . They lied to me 2 days in a row about my dogs ashes. They told me that they hadn't been brought back yet. Called the crematory and their records showed that they were delivered yesterday. They were holding her ashes hostage even though they had a postdated check for the remaining balance.

She had (emergency) surgery and was doing well. Then she started acting different so I took her back. Dr Henderson took over her case. He said she had ITP and put her on prednisone, doxycycline, zeniquin and enacard. She had 3 x rays and an ultrasound during her treatment all the while he was pushing a bone marrow aspiration at a facility in Akron. (which I refused). She was doing well for a bit, then started retaining fluid. I took her back for a follow up and he suggested more blood work and x rays. I did the blood work but not the 4th x ray. She had one 4 days prior.

She had gained 4 lbs..mostly fluid building up in her body, but he did nothing to treat it. She died 3 days later at home. I took her in to be cremated with the ashes returned and they intentionally lied to me. (you have to pay up front for the cremation services)

They're supposed to care about the animal but the only thing they cared about was the money. My baby might still be here if they would have treated her properly instead of worrying about lining their pockets.

Her surgery was over $900. The treatment after surgery was almost $2000. and her cremation was $135.90

1
★☆☆☆☆

Anybody who takes their pets to West Park Hospital be very careful. . They lied to me 2 days in a row about my dogs ashes. They told me that they hadn't been brought back yet. Called the crematory and their records showed that they were delivered yesterday. They were holding her ashes hostage even though they had a postdated check for the remaining balance.

She had (emergency) surgery and was doing well. Then she started acting different so I took her back. Dr Henderson took over her case. He said she had ITP and put her on prednisone, doxycycline, zeniquin and enacard. She had 3 x rays and an ultrasound during her treatment all the while he was pushing a bone marrow aspiration at a facility in Akron. (which I refused). She was doing well for a bit, then started retaining fluid. I took her back for a follow up and he suggested more blood work and x rays. I did the blood work but not the 4th x ray. She had one 4 days prior.

She had gained 4 lbs..mostly fluid building up in her body, but he did nothing to treat it. She died 3 days later at home. I took her in to be cremated with the ashes returned and they intentionally lied to me. (you have to pay up front for the cremation services)

They're supposed to care about the animal but the only thing they cared about was the money. My baby might still be here if they would have treated her properly instead of worrying about lining their pockets.

Her surgery was over $900. The treatment after surgery was almost $2000. and her cremation was $135.90

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