Banfield Pet Hospital

★☆☆☆☆
  • 1417 W I-240 Service Road

    Oklahoma City, OK 73159

    Map & Directions
  • 405-682-8387

About Banfield Pet Hospital

Categories
  • Veterinarians
  • Animal Hospitals
  • Pet Services
Details
  • Flea Treatment
  • Microchip Implants
  • Neutering
  • Spaying
Hours
M-Sa 7am-7pm, Su 10am-5pm
Phones
  • Fax (405-682-8494)
Year Established
  • 1997

Pets & Animals

Pets & Animals
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AWFUL AWFUL AWFUL experience. I would never recommend taking a pet here, ESPECIALLY if your pet is scared or nervous about the vet. I took my two dogs, one small and another medium size, to ths location today. I adopted the medium size dog, Annie, from the Humane Society. She was previously abused and is very uncomfortable around strangers, particularly men. The small dog is the most laid back dog you could ever imagine. When we went into the office and the assistant came in, I informed her of Annie's history. It was obvious Annie was scared. When the vet came in, he was the most un-friendly animal person I have ever encountered. He didn't even try to make either dog feel comfortable or give them any time to feel comfortable with him. Again, I informed him when he walked into the room that Annie was from the Humane Society and was previously abused. He proceeded to corner my dog while the assistant tried to hold the dog down. Is this really the right way to approach and handle a dog who has been abused and is completely terrified?? Obviously my dog tried to get away. The vet said he would have to put a muzzle on Annie and proceeded to, again, try to corner her and put a muzzle on her. Once he finally got the muzzle on her, Annie went into full panic mode. I was almost in tears, trying to calm her down while the vet and assistant were as unloving as you could possibly imagine, not talking to the dog or even trying petting her to somehow give her some comfort. My dog finally calmed down when I began to pet her and try to tell her it was ok. She calmed down and shots were given and blood was taken. When the vet and the assistant were done with her they still didn't pet, soothe or comfort her or even at least offer her a bone. \r\nThey moved on to my next dog, cornered him and decided to put a muzzle on him as well. They then proceeded to purposely face my dog away from me, which made me very angry. When they tried to take his blood, my dog moved his paw and got scared. Once again they did not try to soothe him or anything, just became more forceful. I started petting his back leg and he calmed down enough to let them continue. This dog also has some lumps on his body, I asked the vet what they were and if they are anything to be concerned about. He proceeded to tell me that he wasn't sure they might just be fatty acid buildup..He then told me that he couldn't tell me anymore than that because he couldn't get close enough to my dog. WHAT? My dog is small, was non-aggressive and HAD A MUZZLE ON and you can't get close enough to him to let me know what it is?!?!?!?! You shouldn't be a vet then. \r\nI am obviously very unhappy about my time at this location today. I will never go back and as a result of today, will probaby have a very hard time getting my dog Annie to cooperate or even walk in when it's time to go to the vet again.

0
★☆☆☆☆

AWFUL AWFUL AWFUL experience. I would never recommend taking a pet here, ESPECIALLY if your pet is scared or nervous about the vet. I took my two dogs, one small and another medium size, to ths location today. I adopted the medium size dog, Annie, from the Humane Society. She was previously abused and is very uncomfortable around strangers, particularly men. The small dog is the most laid back dog you could ever imagine. When we went into the office and the assistant came in, I informed her of Annie's history. It was obvious Annie was scared. When the vet came in, he was the most un-friendly animal person I have ever encountered. He didn't even try to make either dog feel comfortable or give them any time to feel comfortable with him. Again, I informed him when he walked into the room that Annie was from the Humane Society and was previously abused. He proceeded to corner my dog while the assistant tried to hold the dog down. Is this really the right way to approach and handle a dog who has been abused and is completely terrified?? Obviously my dog tried to get away. The vet said he would have to put a muzzle on Annie and proceeded to, again, try to corner her and put a muzzle on her. Once he finally got the muzzle on her, Annie went into full panic mode. I was almost in tears, trying to calm her down while the vet and assistant were as unloving as you could possibly imagine, not talking to the dog or even trying petting her to somehow give her some comfort. My dog finally calmed down when I began to pet her and try to tell her it was ok. She calmed down and shots were given and blood was taken. When the vet and the assistant were done with her they still didn't pet, soothe or comfort her or even at least offer her a bone. \r\nThey moved on to my next dog, cornered him and decided to put a muzzle on him as well. They then proceeded to purposely face my dog away from me, which made me very angry. When they tried to take his blood, my dog moved his paw and got scared. Once again they did not try to soothe him or anything, just became more forceful. I started petting his back leg and he calmed down enough to let them continue. This dog also has some lumps on his body, I asked the vet what they were and if they are anything to be concerned about. He proceeded to tell me that he wasn't sure they might just be fatty acid buildup..He then told me that he couldn't tell me anymore than that because he couldn't get close enough to my dog. WHAT? My dog is small, was non-aggressive and HAD A MUZZLE ON and you can't get close enough to him to let me know what it is?!?!?!?! You shouldn't be a vet then. \r\nI am obviously very unhappy about my time at this location today. I will never go back and as a result of today, will probaby have a very hard time getting my dog Annie to cooperate or even walk in when it's time to go to the vet again.

Message from Banfield Pet Hospital

Doctor hours may vary from hospital hours. Please call ahead in urgent situations to verify that a doctor is available before leaving for a hospital. Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.

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