Forest Hills Cat Hospital: Luger Jay DVM

★★★★★
  • 7918 Eliot Ave

    Middle Village, NY 11379

    Map & Directions
  • 718-416-2282

About Forest Hills Cat Hospital: Luger Jay DVM

Categories

Pets & Animals

Pets & Animals
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4.5 6
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Fantastic bedside manner with cats, very intelligent and very willing to talk to you about your cat's health. Also, she actually listens to what you tell her, as opposed to some vets who poo-poo you when you tell them something. You really cannot ask for more in a vet.

5
★★★★★

Fantastic bedside manner with cats, very intelligent and very willing to talk to you about your cat's health. Also, she actually listens to what you tell her, as opposed to some vets who poo-poo you when you tell them something. You really cannot ask for more in a vet.

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I first went there for a second opinion, after going to the same vet for nearly 12 years. The difference in care and concern was noticeably better at the Forest Hills Cat Hospital. The front office could use some updated practices, like computerized itemized receipts but that is second to the treatment of the cats which I found to be wonderful.

4
★★★★☆

I first went there for a second opinion, after going to the same vet for nearly 12 years. The difference in care and concern was noticeably better at the Forest Hills Cat Hospital. The front office could use some updated practices, like computerized itemized receipts but that is second to the treatment of the cats which I found to be wonderful.

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I have been a client of the Forest Hills Cat Hospital for 20 years. Dr. Luger saved my cat's life when other vets misdiagnosed her. Dr. Luger's office manager, Barbara is amazing. She makes everyone feel at home and welcome. Sometimes I wonder with her skills why she even works there. Dr. Luger is extremely fortunate to have her. I have 17 cats and they all see Dr. Luger.

5
★★★★★

I have been a client of the Forest Hills Cat Hospital for 20 years. Dr. Luger saved my cat's life when other vets misdiagnosed her. Dr. Luger's office manager, Barbara is amazing. She makes everyone feel at home and welcome. Sometimes I wonder with her skills why she even works there. Dr. Luger is extremely fortunate to have her. I have 17 cats and they all see Dr. Luger.

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i brought my cat in for a visit, knowing he had serious respiratory problems. had explained in advance that, being a difficult cat to visit, it was best not to stress him too much. i had also asked to not use any type of anesthesia, but they did anyway and after a whole day of so-called tests and a final bill of close to $1,000, they couldn't give me any answers on what he had!?!?
not to mention that they did use anesthesia on him and he almost died! (he had a bad reaction to it and turned blue).
when i went to pick him up, i waited over 40 minutes for Dr. Tuzio to see me and tell him what she thought of his condition and to show & explain to me his x-rays.
well, she never came out and talked to me!?
said she had other people to attend and patients waiting... while here i am, just gave them 1k and my cat is in serious problems and this woman cannot even take 5 minutes to explain his medical chart!?!? unreal!!
i could go on, but long story short, i'd never, ever, recommend Dr. Tuzio, or all the staff there for that matter, and instead, would tell anyone to go to the Animal Medical Center on the upper east side. they are the most courteous, knowledgeable and professional vets i've had the pleasure to deal with!
anyone in need of a great respiratory specialist, should seek out Dr. Broussard. i cannot say enough great things about the man - definitely a real caring vet!

0
★☆☆☆☆

i brought my cat in for a visit, knowing he had serious respiratory problems. had explained in advance that, being a difficult cat to visit, it was best not to stress him too much. i had also asked to not use any type of anesthesia, but they did anyway and after a whole day of so-called tests and a final bill of close to $1,000, they couldn't give me any answers on what he had!?!?
not to mention that they did use anesthesia on him and he almost died! (he had a bad reaction to it and turned blue).
when i went to pick him up, i waited over 40 minutes for Dr. Tuzio to see me and tell him what she thought of his condition and to show & explain to me his x-rays.
well, she never came out and talked to me!?
said she had other people to attend and patients waiting... while here i am, just gave them 1k and my cat is in serious problems and this woman cannot even take 5 minutes to explain his medical chart!?!? unreal!!
i could go on, but long story short, i'd never, ever, recommend Dr. Tuzio, or all the staff there for that matter, and instead, would tell anyone to go to the Animal Medical Center on the upper east side. they are the most courteous, knowledgeable and professional vets i've had the pleasure to deal with!
anyone in need of a great respiratory specialist, should seek out Dr. Broussard. i cannot say enough great things about the man - definitely a real caring vet!

Pros: none

Cons: rude, uncaring, unknowledgeable

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Dr. Luger used to be the best cat doctor in New York. Maybe anywhere. In the four years it took me to catch on that he was losing it, he misdiagnosed at least 5 cats that I know of, refused to be questioned and blamed me when his therapy didn't work, and did some really disturbing things that made me stop going there. He used an enormous needle once to take blood from a 4-week old kitten. The needle was in the vain and visible all the way up her leg, poor thing, while she screamed in agony. I had to leave the room. Don't tell me he didn't have a smaller needle there he could have used. I have a needle right here for my diabetic cat that's 1/5 of that size. I once saw him use a rectal thermometer big enough for a horse on a day old infant while it screamed. Come on, this is a cat hospital, for chrissakes. He doesn't have a cat sized thermometer? His associate, Dr. Tuzio, is nasty and superior, his officer manager Barbara is a nightmare, and Heidi can't get a message straight to save her life. Luger was always chilly and wierd, but for many years he was the best, so you tolerated the rest of it. I miss having a vet I trust.

2
★★☆☆☆

Dr. Luger used to be the best cat doctor in New York. Maybe anywhere. In the four years it took me to catch on that he was losing it, he misdiagnosed at least 5 cats that I know of, refused to be questioned and blamed me when his therapy didn't work, and did some really disturbing things that made me stop going there. He used an enormous needle once to take blood from a 4-week old kitten. The needle was in the vain and visible all the way up her leg, poor thing, while she screamed in agony. I had to leave the room. Don't tell me he didn't have a smaller needle there he could have used. I have a needle right here for my diabetic cat that's 1/5 of that size. I once saw him use a rectal thermometer big enough for a horse on a day old infant while it screamed. Come on, this is a cat hospital, for chrissakes. He doesn't have a cat sized thermometer? His associate, Dr. Tuzio, is nasty and superior, his officer manager Barbara is a nightmare, and Heidi can't get a message straight to save her life. Luger was always chilly and wierd, but for many years he was the best, so you tolerated the rest of it. I miss having a vet I trust.

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Review Partner
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Good: Dr. Tuzio has the most vast knowledge of cats of any vet I've ever met. Her bedside manner is impeccable, and she REALLY cares about your cat and what's best for him/her.. Bad: Forest Hills Cat Hospital is not easily accessible by

5
★★★★★

Good: Dr. Tuzio has the most vast knowledge of cats of any vet I've ever met. Her bedside manner is impeccable, and she REALLY cares about your cat and what's best for him/her.. Bad: Forest Hills Cat Hospital is not easily accessible by

 

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