Katelyn's Closet

★★★☆☆
  • 7429 SW Capitol Hwy

    Portland, OR 97219

    Map & Directions
  • 503-293-4333

About Katelyn's Closet

3.3571 14
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A bit small (I wouldn't bring my kids due to the size of the store ) but nice and clean neighborhood store. Great price and great selections!!\r
They have lots of pretty accessories and women clothes. Kids stuff are really cute too. If you

3
★★★★★

A bit small (I wouldn't bring my kids due to the size of the store ) but nice and clean neighborhood store. Great price and great selections!!\r
They have lots of pretty accessories and women clothes. Kids stuff are really cute too. If you

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I have a ton of nice name brand clothes that I'm in the process of consigning. Three times I went there to find a hand written note on the door saying they would not be taking anymore consignment that day sorry for any inconvenience. I

3
★★★★★

I have a ton of nice name brand clothes that I'm in the process of consigning. Three times I went there to find a hand written note on the door saying they would not be taking anymore consignment that day sorry for any inconvenience. I

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I love this place. I have shopped here for years for my kids and myself. There are some times that I stop in and the staff is busy working and they don't seem very chatty, but other times they are super friendly. I read the other

3
★★★★★

I love this place. I have shopped here for years for my kids and myself. There are some times that I stop in and the staff is busy working and they don't seem very chatty, but other times they are super friendly. I read the other

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I keep trying to shop here because they have a large selection of jeans...and I like to shop second-hand for my children. However, I always end up leaving that place feeling so unwelcome and it just isn't the kind of vibe I want to visit

3
★★★★★

I keep trying to shop here because they have a large selection of jeans...and I like to shop second-hand for my children. However, I always end up leaving that place feeling so unwelcome and it just isn't the kind of vibe I want to visit

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I've shopped here a handful of times because I am a persevering type. I have arrived within their posted hours on several occasions only to find a hand scribbled note on the door saying they were closed and apologized for "any

3
★★★★★

I've shopped here a handful of times because I am a persevering type. I have arrived within their posted hours on several occasions only to find a hand scribbled note on the door saying they were closed and apologized for "any

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I completely agree with the negative posts that the owner's are unfriendly. I have yet to consign there so I cannot speak to their policies, but I have asked them questions and tried to make general conversation and they are completely not interested in engaging in any form of talk. Their answers are curt and unfriendly and when I say good bye upon leaving I'm given a very fake "buh-byyye" and occasionally no acknowledgment what so ever. By the way, they do not take returns, so take your kids there to try on items (yeah, right) or take the risk that they may not like them or not fit. This is not the place for people that get easily offended by lack of customer service or unfriendly sales. Shop, don't talk, don't ask questions.

1
★★☆☆☆

I completely agree with the negative posts that the owner's are unfriendly. I have yet to consign there so I cannot speak to their policies, but I have asked them questions and tried to make general conversation and they are completely not interested in engaging in any form of talk. Their answers are curt and unfriendly and when I say good bye upon leaving I'm given a very fake "buh-byyye" and occasionally no acknowledgment what so ever. By the way, they do not take returns, so take your kids there to try on items (yeah, right) or take the risk that they may not like them or not fit. This is not the place for people that get easily offended by lack of customer service or unfriendly sales. Shop, don't talk, don't ask questions.

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This is a great place to shop and sell your items. I have no idea what other people are talking about. It must have been our bad weather in Portland that was making people so critical! This shop has been a great neighborhood visit and has offered wonderful clothing and prices for years. They take most of my things usually but sometimes they don't. I do not take it personally because they know what they want and what will sell. I usually do trade but sometimes I do consignment when I want to get a check instead. It is the same 40% either way. Some shops in Portland only offer you 35% so I am happy and glad to support this family owned business.

2
★★★★★

This is a great place to shop and sell your items. I have no idea what other people are talking about. It must have been our bad weather in Portland that was making people so critical! This shop has been a great neighborhood visit and has offered wonderful clothing and prices for years. They take most of my things usually but sometimes they don't. I do not take it personally because they know what they want and what will sell. I usually do trade but sometimes I do consignment when I want to get a check instead. It is the same 40% either way. Some shops in Portland only offer you 35% so I am happy and glad to support this family owned business.

Pros: Great selection prices and friendly people

Cons: parking in back is ok when the lot is full

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I venture into this place once in awhile when I need a few things for my daughter or myself. I actually was a customer in the early days when the owner first opened this store...and it was always a pleasure to visit. But something has definately changed. Maybe she needs to get into some other profession because she is clearly NOT happy. She was so cold and rude when I was in there today that I cut my visit short and left with just one item. Couldn't wait to leave. I was in there a few months ago and noticed her coldness then too but figured she was having a bad day, perhaps. But now experiencing this again makes me NOT want to return. Clearly, she needs to hire some happy people and stay away from her customers until she can muster up some joy.

0
★☆☆☆☆

I venture into this place once in awhile when I need a few things for my daughter or myself. I actually was a customer in the early days when the owner first opened this store...and it was always a pleasure to visit. But something has definately changed. Maybe she needs to get into some other profession because she is clearly NOT happy. She was so cold and rude when I was in there today that I cut my visit short and left with just one item. Couldn't wait to leave. I was in there a few months ago and noticed her coldness then too but figured she was having a bad day, perhaps. But now experiencing this again makes me NOT want to return. Clearly, she needs to hire some happy people and stay away from her customers until she can muster up some joy.

Pros: A few good finds when timing is right

Cons: A bit overpriced and RUDE owner!!!

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This is not my favorite consignment shop, based on only one experience. They didn't have what I was looking for, I thought the prices were high.

2
★★☆☆☆

This is not my favorite consignment shop, based on only one experience. They didn't have what I was looking for, I thought the prices were high.

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It seems to be easier to complain than to compliment! That said I do feel the staff at this cute little shop could work on the "friendly factor"! People who consign should be prepared for rejection of their items - after all - they didn't want them! However, the people themselves shouldn't end up feeling rejected, you know? I have found some nice things at this store (good quality sweaters, designer jeans for example) and will continue to patronize since it is in my 'hood.
UPDATE: I have consigned here a few times and have decided to look elsewhere. It's kind of weird - this is a nice neighborhood and the store is convenient with cute things. But the owner is simply chilly. She often doesn't even say "Hi" when I come in the store, and even though I've been in a number of times I always feel like she has NO idea of who I am and is not interested. Part of shopping, esp. in a used clothing store, is having fun. This place just isn't fun.

1
★★☆☆☆

It seems to be easier to complain than to compliment! That said I do feel the staff at this cute little shop could work on the "friendly factor"! People who consign should be prepared for rejection of their items - after all - they didn't want them! However, the people themselves shouldn't end up feeling rejected, you know? I have found some nice things at this store (good quality sweaters, designer jeans for example) and will continue to patronize since it is in my 'hood.
UPDATE: I have consigned here a few times and have decided to look elsewhere. It's kind of weird - this is a nice neighborhood and the store is convenient with cute things. But the owner is simply chilly. She often doesn't even say "Hi" when I come in the store, and even though I've been in a number of times I always feel like she has NO idea of who I am and is not interested. Part of shopping, esp. in a used clothing store, is having fun. This place just isn't fun.

Pros: Cute stuff, Multnomah Village location

Cons: Lacking the "friendly factor"

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I am never going to shop there again. I agree with the rest of the people who wrote a review. The people who work there, including the owner, make you feel unwelcome. There is a much better family/kids consignment in Hillsdale (called Children's, i believe). What a difference! I am never shopping or leaving my items for consignment ever again in that place.

I have no idea who they think they are to treat people so poorly, so rude...every time i leave that place i feel my energy been taken away.

0
★☆☆☆☆

I am never going to shop there again. I agree with the rest of the people who wrote a review. The people who work there, including the owner, make you feel unwelcome. There is a much better family/kids consignment in Hillsdale (called Children's, i believe). What a difference! I am never shopping or leaving my items for consignment ever again in that place.

I have no idea who they think they are to treat people so poorly, so rude...every time i leave that place i feel my energy been taken away.

Pros: Good location

Cons: You feel unwelcomed. Staff and owner are rude

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it seems to be limited to a few selections. every time i have been in there, i have been made to feel unwelcome. The staff is not helpful, and treat people poorly. i have witnessed friendly behavior of the staff to shoppers they seem to know, so maybe its fine if they know you. otherwise, skip it. the parking is terrible.

0
★☆☆☆☆

it seems to be limited to a few selections. every time i have been in there, i have been made to feel unwelcome. The staff is not helpful, and treat people poorly. i have witnessed friendly behavior of the staff to shoppers they seem to know, so maybe its fine if they know you. otherwise, skip it. the parking is terrible.

Pros: location

Cons: unwelcoming

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I was made to feel unwelcomed and was treated very poorly.

0
★☆☆☆☆

I was made to feel unwelcomed and was treated very poorly.

Cons: Snobbery ~ Unwelcoming

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This consignment shop has inconsistent buying habits and selection. I have taken things in for consignment which have been turned away, only to take them back a week later and have them taken. Sometimes they have an impression selection of merchandise, other times not so much. This wouldn't bother me so much if the staff were a bit more helpful. I keep going there, however, because I have found some pretty good deals. Its just a matter of putting up with apathetic staff and inconsistency in general.

1
★★☆☆☆

This consignment shop has inconsistent buying habits and selection. I have taken things in for consignment which have been turned away, only to take them back a week later and have them taken. Sometimes they have an impression selection of merchandise, other times not so much. This wouldn't bother me so much if the staff were a bit more helpful. I keep going there, however, because I have found some pretty good deals. Its just a matter of putting up with apathetic staff and inconsistency in general.

Pros: rare good deal

Cons: inconsistent in most respects

 

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