Eola Point Animal Hospital

★★★☆☆
  • 1242 N Eola Rd Ste B

    Aurora, IL 60502

    Map & Directions
  • 630-236-8730

About Eola Point Animal Hospital

Categories
Hours
M: 8am-8pm T, W, F: 8am-6pm Sat: 8am-noon

Pets & Animals

Pets & Animals
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My experience started out great. The staff was great. I saw Dr. Rybicki & she was very knowledgeable & helpful. BEWARE...if you ask any sort of follow up questions regarding pricing or treatments, you will be sent a letter telling you to find a new vet.

I saw Dr. Withers for an emergency visit. He was very helpful and prescribed medicine & a treatment plan. Weeks later when we found out our puppy had giardia, I contacted the office to find out if that's what she had been treated for before or if was something else. No one ever responded to any of my calls & two weeks later I received a letter in the mail with a copy of my records telling me to find a new vet where I would be happier. I figured there must have been some sort of mistake and called to clear up the confusion.

From that point on, the staff was extremely rude and said they they thought I would be happier elsewhere since I seem to have an issue with the way the vet treated my pet. I tried to explain I just had a question because I couldn't remember what my pet had been treated for and I hadn't been dissatisfied or anything, but it didn't matter. I never actually received any real reason, they just repeated the same b.s. excuses over and over that it was the doctor's decision. Dr. Withers refused to call me back (Dr. Rybicki was out on vacation). Had a random staff member call me to say to stop calling unless I needed any more copies of records. She also said that since I had a history of issues with the office that they were "done with me." Apparently the verifying of a price pushed them over the edge.

I just CANNOT believe this is how they would handle their customers there. Apparently Dr. Withers has such an inflated ego that he gets offended by any sort of question and bans you from returning. DO NOT GO HERE! What kind of doctor does this? And I wasn't even questioning his treatment, just couldn't remember the disease he mentioned. WATCH OUT!

0
★☆☆☆☆

My experience started out great. The staff was great. I saw Dr. Rybicki & she was very knowledgeable & helpful. BEWARE...if you ask any sort of follow up questions regarding pricing or treatments, you will be sent a letter telling you to find a new vet.

I saw Dr. Withers for an emergency visit. He was very helpful and prescribed medicine & a treatment plan. Weeks later when we found out our puppy had giardia, I contacted the office to find out if that's what she had been treated for before or if was something else. No one ever responded to any of my calls & two weeks later I received a letter in the mail with a copy of my records telling me to find a new vet where I would be happier. I figured there must have been some sort of mistake and called to clear up the confusion.

From that point on, the staff was extremely rude and said they they thought I would be happier elsewhere since I seem to have an issue with the way the vet treated my pet. I tried to explain I just had a question because I couldn't remember what my pet had been treated for and I hadn't been dissatisfied or anything, but it didn't matter. I never actually received any real reason, they just repeated the same b.s. excuses over and over that it was the doctor's decision. Dr. Withers refused to call me back (Dr. Rybicki was out on vacation). Had a random staff member call me to say to stop calling unless I needed any more copies of records. She also said that since I had a history of issues with the office that they were "done with me." Apparently the verifying of a price pushed them over the edge.

I just CANNOT believe this is how they would handle their customers there. Apparently Dr. Withers has such an inflated ego that he gets offended by any sort of question and bans you from returning. DO NOT GO HERE! What kind of doctor does this? And I wasn't even questioning his treatment, just couldn't remember the disease he mentioned. WATCH OUT!

.

I have been taking my dogs there for years. I feel everytime I go there I feel as though I am being price gouged for my animals. I witnessed this with someone else today that they tried to get him to get a test the dog didn't need. They are not timely in service and I feel that when there is a real problem they are slow to fix the issues not explaining what is wrong with your animal. I wouldn't recommend them to anyone. There are so many other vets in the area to choose from.

0
★☆☆☆☆

I have been taking my dogs there for years. I feel everytime I go there I feel as though I am being price gouged for my animals. I witnessed this with someone else today that they tried to get him to get a test the dog didn't need. They are not timely in service and I feel that when there is a real problem they are slow to fix the issues not explaining what is wrong with your animal. I wouldn't recommend them to anyone. There are so many other vets in the area to choose from.

Pros: Close to my house

Cons: price gouging, don't give you all the information when your pet is sick, have you come back repeated times.

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Both our dogs are under his care and he has perfomed surgeries (knee/ACS on my lab, soon to be a second one..) and has been just great!

2
★★★★★

Both our dogs are under his care and he has perfomed surgeries (knee/ACS on my lab, soon to be a second one..) and has been just great!

Pros: Accomodating, very competent and thorough. Highly recommend!

Cons: Any vet care has cost - however, you get what you pay for with Eola Point - superb care!

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The vets and the staff at Eola Point Animal Hospital give caring, accurate and reasonably priced veterinary care to all of my pets for the last 5 years. Dr. Withers saved my pug Dottie from heartworm disease. Both of the vets were very compassionate when my cat developed cancer and I needed to let him go. They're actually happy to see my cats and dogs and remember each of them. Its incredibly valuable to have a veterinary team you can rely on and whose judgement you trust for important members of your family.

2
★★★★★

The vets and the staff at Eola Point Animal Hospital give caring, accurate and reasonably priced veterinary care to all of my pets for the last 5 years. Dr. Withers saved my pug Dottie from heartworm disease. Both of the vets were very compassionate when my cat developed cancer and I needed to let him go. They're actually happy to see my cats and dogs and remember each of them. Its incredibly valuable to have a veterinary team you can rely on and whose judgement you trust for important members of your family.

Pros: Excellent care for my cats and dogs.

Cons: Long drive for me, but worth it.

 

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