Alpine Auto Service

★★★★☆
  • 7120 E Furnace Branch Rd F

    Glen Burnie, MD 21060

    Map & Directions
  • 410-787-0550

Automotive

Automotive
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For a decade, I have trusted them to take care of my trucks. They are honest and know their stuff. They are awesome.

5
★★★★★

For a decade, I have trusted them to take care of my trucks. They are honest and know their stuff. They are awesome.

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Alpine Auto has been taking excellent care of my cars since 1997. There have been absolutely NO problems during that time. The mechanics are honest, unlike the dealership I went to prior to finding Alpine.
I've never had to take my car back for a second try at fixing it - they get it right the first time. I also like the postcard reminders for scheduled maintenance like oil changes.
They are also pleasant and never mind answering questions.

5
★★★★★

Alpine Auto has been taking excellent care of my cars since 1997. There have been absolutely NO problems during that time. The mechanics are honest, unlike the dealership I went to prior to finding Alpine.
I've never had to take my car back for a second try at fixing it - they get it right the first time. I also like the postcard reminders for scheduled maintenance like oil changes.
They are also pleasant and never mind answering questions.

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The people here were extremely professional, VERY nice and willing to listen... until my car got keyed in their parking lot! At that point, they displayed some of the most vile and unprofessional behavior I've seen. They claimed that had no liability in terms of fixing it, and they offered absolutely NO sympathy for the situation, which would have cost thousands of dollars to fix. (I have since donated my car.)

Everyone I've spoken to concerning the situation - multiple car mechanics, auto shop teachers, etc., was horrified by my treatment. It's one thing to politely say to a customer that they're not liable; it's quite another to hurry them off the property, ignore their questions and pleas for help, and show no care or compassion for the customer.

Please stay away! They are only after your money and have no true care for your car.

1
★☆☆☆☆

The people here were extremely professional, VERY nice and willing to listen... until my car got keyed in their parking lot! At that point, they displayed some of the most vile and unprofessional behavior I've seen. They claimed that had no liability in terms of fixing it, and they offered absolutely NO sympathy for the situation, which would have cost thousands of dollars to fix. (I have since donated my car.)

Everyone I've spoken to concerning the situation - multiple car mechanics, auto shop teachers, etc., was horrified by my treatment. It's one thing to politely say to a customer that they're not liable; it's quite another to hurry them off the property, ignore their questions and pleas for help, and show no care or compassion for the customer.

Please stay away! They are only after your money and have no true care for your car.

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