Bill Smith's Auto A/C Inc.

★★★☆☆
  • 11122 Jefferson Ave

    Newport News, VA 23601

    Map & Directions
  • 757-596-1561

Automotive

Automotive
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Im Very happy with their service I will continue bringing my vehicle there. they always had the job done on time. very Professional and courteous....I recommend....

4
★★★★☆

Im Very happy with their service I will continue bringing my vehicle there. they always had the job done on time. very Professional and courteous....I recommend....

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.

Great group of guys that take very good care of my cars!

2
★★★★☆

Great group of guys that take very good care of my cars!

.

I took my car there, waited for ever, and they messed up the job they were doing. It was 'not their fault' according to them, but what broke was obviously a direct result of work they had done. I'll never take a car there again.

Their parts department is excellent however.

2
★★☆☆☆

I took my car there, waited for ever, and they messed up the job they were doing. It was 'not their fault' according to them, but what broke was obviously a direct result of work they had done. I'll never take a car there again.

Their parts department is excellent however.

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.

A very dependable business that I have been taking all of vehicles to since 1999. They have always been honest and done quality work at a very fair price, usually close to half of what it would cost at a dealership. They even picked my car up at the airport while I was out of town on business and had it fixed and ready for me when I returned. It is hard to find a business like that, one that truly believes in customer service. If you try them out just one time, you will never go anyplace else. If you are looking for honesty, quality work, fair prices and true customer service, this is the place!? \r\n

2
★★★★★

A very dependable business that I have been taking all of vehicles to since 1999. They have always been honest and done quality work at a very fair price, usually close to half of what it would cost at a dealership. They even picked my car up at the airport while I was out of town on business and had it fixed and ready for me when I returned. It is hard to find a business like that, one that truly believes in customer service. If you try them out just one time, you will never go anyplace else. If you are looking for honesty, quality work, fair prices and true customer service, this is the place!? \r\n

Pros: Dependable Service

.

Bill Smith Auto is a family business that you can trust. I have been taking my vehicles to them for all my car needs for the past sixteen years. In today's world, it is hard to find a business like this that is so dependable and one that truly cares about doing the best they can for you! They have mechanics who have been working on cars for years and yet they use the latest technologies and do research to make every available effort they can to do their best for you as an individual! I trust them and will continue to take my business to them.?

2
★★★★★

Bill Smith Auto is a family business that you can trust. I have been taking my vehicles to them for all my car needs for the past sixteen years. In today's world, it is hard to find a business like this that is so dependable and one that truly cares about doing the best they can for you! They have mechanics who have been working on cars for years and yet they use the latest technologies and do research to make every available effort they can to do their best for you as an individual! I trust them and will continue to take my business to them.?

Pros: Honest and Dependable

.

Bill Smith Auto is a family business that you can trust. I have been taking my vehicles to them for all my car needs for the past sixteen years. In today's world, it is hard to find a business like this that is so dependable and one that truly cares about doing the best they can for you! They have mechanics who have been working on cars for years and yet they use the latest technologies and do research to make every available effort they can to do their best for you as an individual! I trust them and will continue to take my business to them.

2
★★★★☆

Bill Smith Auto is a family business that you can trust. I have been taking my vehicles to them for all my car needs for the past sixteen years. In today's world, it is hard to find a business like this that is so dependable and one that truly cares about doing the best they can for you! They have mechanics who have been working on cars for years and yet they use the latest technologies and do research to make every available effort they can to do their best for you as an individual! I trust them and will continue to take my business to them.

Pros: Quality and Dependable

.

They worked on my working A/C, just supposed to add oil, top off. Very minor deal. The day after they work on it my discharge hose blew off. This can be caused by overcharging. But of course they say there's no connection between this and the work they did the day before. Offered me a pitiful discount to 'show they're not heartless'.

0
★☆☆☆☆

They worked on my working A/C, just supposed to add oil, top off. Very minor deal. The day after they work on it my discharge hose blew off. This can be caused by overcharging. But of course they say there's no connection between this and the work they did the day before. Offered me a pitiful discount to 'show they're not heartless'.

Pros: Good parts department, let you know your options

Cons: Poor work

.

Having an older vehicle it's hard for me to find sevice that is reasonable.These guys know their stuff. They told me what was wrong and repaired my car in little to no time.

4
★★★★☆

Having an older vehicle it's hard for me to find sevice that is reasonable.These guys know their stuff. They told me what was wrong and repaired my car in little to no time.

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.

This place will rip you off. Very unprofessional and they try to make you pay out the butt for something that could be fixed with little effort on their part. They do not call you back to tell you what is wrong with your car and they put you on hold when you ask a question. I felt like I was in elementary school and they were looking up answers. I took my car to another place for a different opinion, they fixed my car for free because it did not need 1000$ to fix the problem like this place said it needed. Plus they said we could not do something to fix it when this other opinion did it and my car is completely fixed. DO NOT TAKE YOUR CAR HERE!!! TRUST ME!!!

0
★☆☆☆☆

This place will rip you off. Very unprofessional and they try to make you pay out the butt for something that could be fixed with little effort on their part. They do not call you back to tell you what is wrong with your car and they put you on hold when you ask a question. I felt like I was in elementary school and they were looking up answers. I took my car to another place for a different opinion, they fixed my car for free because it did not need 1000$ to fix the problem like this place said it needed. Plus they said we could not do something to fix it when this other opinion did it and my car is completely fixed. DO NOT TAKE YOUR CAR HERE!!! TRUST ME!!!

Cons: Everything

 

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