European Import Specialists

★★★★★
Atlanta's Best European Import Specialists!
33.9053 -84.4963
Map and Directions to European Import Specialists

770-612-6552

1952 Airport Industrial Park Drive

Marietta, GA

30060

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About European Import Specialists

Categories
Hours
Monday-Friday 8:00- 5:00

Automotive

Automotive
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.

I was referred to EIS by a relative who sends his BMWs there. I am now a loyal customer of EIS. Kellie and Jenna are awesome-- very knowledgeable, customer/client centered and all around great to work with. Of course BMW (and other automakers) have you scared to take your car to anyone but the dealership. I trust the staff there with my vechicle and they are very competitively priced. In fact, I live 2.5 hrs away, in South Georgia, but plan to have my car serviced and repaired at EIS whenever I am in the Atlanta area b/c I believe that it is well worth it. I have since purchased a Porsche and it will be serviced by EIS as well. Thanks! -j.

5
★★★★★

I was referred to EIS by a relative who sends his BMWs there. I am now a loyal customer of EIS. Kellie and Jenna are awesome-- very knowledgeable, customer/client centered and all around great to work with. Of course BMW (and other automakers) have you scared to take your car to anyone but the dealership. I trust the staff there with my vechicle and they are very competitively priced. In fact, I live 2.5 hrs away, in South Georgia, but plan to have my car serviced and repaired at EIS whenever I am in the Atlanta area b/c I believe that it is well worth it. I have since purchased a Porsche and it will be serviced by EIS as well. Thanks! -j.

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.

I went to European Imports twice already where I did not get charged for the services because it was so minor. I even got a quick lesson on where to put coolant! Definitely won't nickel and dime their customers...

5
★★★★★

I went to European Imports twice already where I did not get charged for the services because it was so minor. I even got a quick lesson on where to put coolant! Definitely won't nickel and dime their customers...

.

I recently purchased a Mercedes CLK and wanted to make sure before sales were final that the car was in as great as shape as the salesman led me to believe. I scheduled an appointment with European Import Specialist and received a honest and fair price about making a proper diagnosis. The staff was courteous and friendly and treated me like family. They explained all the necessary repairs and did not rush or force a thing. They made me feel comfortable and I look forward to having all regular scheduled maintenance performed by the staff at European Import Specialist. I would highly recommend anyone owning a Mercedes to get there repairs fixed at this shop.

5
★★★★★

I recently purchased a Mercedes CLK and wanted to make sure before sales were final that the car was in as great as shape as the salesman led me to believe. I scheduled an appointment with European Import Specialist and received a honest and fair price about making a proper diagnosis. The staff was courteous and friendly and treated me like family. They explained all the necessary repairs and did not rush or force a thing. They made me feel comfortable and I look forward to having all regular scheduled maintenance performed by the staff at European Import Specialist. I would highly recommend anyone owning a Mercedes to get there repairs fixed at this shop.

.

After experiencing an unexpected problem to my C300 and visiting several Mercedes dealers that wanted to charge an outrageous fee to diagnosis the car, I was referred to European Import Specialists. Met with owner Kelly, she got me in diagnosis the car, found the problem and started ordering parts for the car, along with setting me up with a rental for that day so that I would have a car to get around in while her staff fixed the problem. Never experience anything like that before. I recommed anyone that owns a BMW, Porshe, Mercedes, MINI, Audi and VW to visit European Import Specialists. The Best In Town. Thanks to Kelly and her staff. Job well done.

5
★★★★★

After experiencing an unexpected problem to my C300 and visiting several Mercedes dealers that wanted to charge an outrageous fee to diagnosis the car, I was referred to European Import Specialists. Met with owner Kelly, she got me in diagnosis the car, found the problem and started ordering parts for the car, along with setting me up with a rental for that day so that I would have a car to get around in while her staff fixed the problem. Never experience anything like that before. I recommed anyone that owns a BMW, Porshe, Mercedes, MINI, Audi and VW to visit European Import Specialists. The Best In Town. Thanks to Kelly and her staff. Job well done.

.

I am so impressed with European Import Specialist ( EIS ) of Marietta. They are an outstanding and no nonsense shop. I know what to expect for my regular maintenance on my C230 . Kelly, the owner and her staff are a cut above ""ALL"" the Mercedes dealerships I've encountered since owning my Benz!!!
They are polite, proactive and professional.
I HIGHLY RECOMMEND E.I.S.
Sincerely...ONE HAPPY & LOYAL CUSTOMER... W.T.Bess

5
★★★★★

I am so impressed with European Import Specialist ( EIS ) of Marietta. They are an outstanding and no nonsense shop. I know what to expect for my regular maintenance on my C230 . Kelly, the owner and her staff are a cut above ""ALL"" the Mercedes dealerships I've encountered since owning my Benz!!!
They are polite, proactive and professional.
I HIGHLY RECOMMEND E.I.S.
Sincerely...ONE HAPPY & LOYAL CUSTOMER... W.T.Bess

.

I visited European Import about 2 weeks ago because my computer in my X5 kept lighting up that my coolant level was low. I came back out to realize that it was pouring out on the ground at about 10 min to 5. I was referred to them by a coworker that had never visited their business before. Well when I pulled up all of the service men were gone for the day but the nice young ladies in the front came out to assit me. I was aked if I wanted to leave it there until tomorrow and offered a rental car. Upon opening they called me to tell me the problem and the price. I received very good service and I will return if I have any more issues. They are honest people and they even send thank you cards in the mail.

5
★★★★★

I visited European Import about 2 weeks ago because my computer in my X5 kept lighting up that my coolant level was low. I came back out to realize that it was pouring out on the ground at about 10 min to 5. I was referred to them by a coworker that had never visited their business before. Well when I pulled up all of the service men were gone for the day but the nice young ladies in the front came out to assit me. I was aked if I wanted to leave it there until tomorrow and offered a rental car. Upon opening they called me to tell me the problem and the price. I received very good service and I will return if I have any more issues. They are honest people and they even send thank you cards in the mail.

.

First of all let me say...I'm a car guy, and as such I generally change my own oil. I purchased my Porsche and was going to change the oil myself until I realized it was much more difficult and expensive to do. So I thought... hey, I'll check with the local shops for rates. Ouch! Then I came across EIS and a very knowledgeable and friendly young lady on the phone gave me a price I could hardly do it for myself. So off to EIS I went. Everyone was awesome there. No surprises or add-ons. I just received a personal Thank You card in the mail this week too. Nice touch folks.
Needless to say, I will be back and have already passed their name on to friends.
Kudos EIS.

5
★★★★★

First of all let me say...I'm a car guy, and as such I generally change my own oil. I purchased my Porsche and was going to change the oil myself until I realized it was much more difficult and expensive to do. So I thought... hey, I'll check with the local shops for rates. Ouch! Then I came across EIS and a very knowledgeable and friendly young lady on the phone gave me a price I could hardly do it for myself. So off to EIS I went. Everyone was awesome there. No surprises or add-ons. I just received a personal Thank You card in the mail this week too. Nice touch folks.
Needless to say, I will be back and have already passed their name on to friends.
Kudos EIS.

.

The ladies at the front desk were very kind, knowledgeable and extremely helpful. They got me in and out in one day for a repair that would have typically taken two to have completed. Also, the quote that they gave me for my repair was very reasonable and probably cheaper then what my previous mechanic would have given me. Yep, I said previous! I love the fact that during the repair, the mechanic noticed that I had low windshield wiper fluid (warning light was illuminated on the dashboard) and topped me off at no additional charge. I also love the fact that the printout that they gave me with my receipt included a diagnosis report that listed all the fault codes. And get this, a few days later after the repair, I received a thank you card from the shop. I don't know about you, but I have never received one from a repair shop. For me, It's always the little things that matter. I have finally found a repair shop that I feel is honest, reliable, more than fair and believes in exceptional customer service. I'll definitely be bringing my car back for all future needs.

5
★★★★★

The ladies at the front desk were very kind, knowledgeable and extremely helpful. They got me in and out in one day for a repair that would have typically taken two to have completed. Also, the quote that they gave me for my repair was very reasonable and probably cheaper then what my previous mechanic would have given me. Yep, I said previous! I love the fact that during the repair, the mechanic noticed that I had low windshield wiper fluid (warning light was illuminated on the dashboard) and topped me off at no additional charge. I also love the fact that the printout that they gave me with my receipt included a diagnosis report that listed all the fault codes. And get this, a few days later after the repair, I received a thank you card from the shop. I don't know about you, but I have never received one from a repair shop. For me, It's always the little things that matter. I have finally found a repair shop that I feel is honest, reliable, more than fair and believes in exceptional customer service. I'll definitely be bringing my car back for all future needs.

.

I consider myself a good mechanic, and when I can't fix something, it is generally a pretty expensive and time-consuming repair.

When I brought my BMW to European Import Specialists, I had already heard great things, but they went above my expectations. The staff members were super friendly and accommodating. They diagnosed the car and gave me a list of things that needed repaired. They provided them in order of importance and difficulty to repair so I could remain within my budget. They took the time to explain their entire business to me. They gave me cookies, worked fast on my car and had me out very quickly with a car that was ready for the road. Then a few days later, I received a hand-written Christmas card, thanking me for my business.

They genuinely care about their customers and their business. It shows. They are a genuine shop. Please be wise and avoid the dealers (AKA ""stealers"").

VERY PLEASED CUSTOMER!!!

5
★★★★★

I consider myself a good mechanic, and when I can't fix something, it is generally a pretty expensive and time-consuming repair.

When I brought my BMW to European Import Specialists, I had already heard great things, but they went above my expectations. The staff members were super friendly and accommodating. They diagnosed the car and gave me a list of things that needed repaired. They provided them in order of importance and difficulty to repair so I could remain within my budget. They took the time to explain their entire business to me. They gave me cookies, worked fast on my car and had me out very quickly with a car that was ready for the road. Then a few days later, I received a hand-written Christmas card, thanking me for my business.

They genuinely care about their customers and their business. It shows. They are a genuine shop. Please be wise and avoid the dealers (AKA ""stealers"").

VERY PLEASED CUSTOMER!!!

.

I have been using European Import Specialist since 2001. They have worked on my family's Porsche, BMW and Mercedes over the years. Kellie runs a very knowledgeable and trustworthy shop. I have always been able to get in touch with them over any problem and find out their opinion on any issue. I've always felt they do a very good job of quickly repairing and maintaining a highly complicated German (or other European) vehicle.

5
★★★★★

I have been using European Import Specialist since 2001. They have worked on my family's Porsche, BMW and Mercedes over the years. Kellie runs a very knowledgeable and trustworthy shop. I have always been able to get in touch with them over any problem and find out their opinion on any issue. I've always felt they do a very good job of quickly repairing and maintaining a highly complicated German (or other European) vehicle.

.

I recently visited European Import Specialist for a synthetic oil change on my Mercedes S500. It was my first time there and I wasnt sure what to expect. The two ladies at the front were very friendly and helpful. The shop smelled very pleasant and there were two massage chairs to relax in as i waited. They also provided free wifi so I was able to continue my work as I waited. Needless to say they made me feel very comfortable. I didnt have to wait very long at all for my car to be serviced and they even provided me with a free diagnostic. I must say I was thoroughly pleased my experience at European Import Specialist and I will definitely return for my next service

5
★★★★★

I recently visited European Import Specialist for a synthetic oil change on my Mercedes S500. It was my first time there and I wasnt sure what to expect. The two ladies at the front were very friendly and helpful. The shop smelled very pleasant and there were two massage chairs to relax in as i waited. They also provided free wifi so I was able to continue my work as I waited. Needless to say they made me feel very comfortable. I didnt have to wait very long at all for my car to be serviced and they even provided me with a free diagnostic. I must say I was thoroughly pleased my experience at European Import Specialist and I will definitely return for my next service

.

I moved to Atlanta from NH a few weeks back and needed a repair shop within a week of being here. I was nervous to take my older Audi to any repair shop because I did not want to have every little problem fixed, I just wanted a honest evaluation of what my car really needed. I was told about European Import Specialists and am so lucky that I found this shop. They got me in immediately and dealt with my issue (the window wouldn't go up) within one day. During the day they called to authorize an additional small repair (window key pad) but charged me only for the part and not the labor. Everyone European Import Specialists is extremely friendly and interested in their customers. They even stayed open late for me to come pick up my car at the end of the day when I got out of work late. As an additional perk they will set you up with a rental car for the day (at the best rates- they don't make any off the top) or organize a cab for you. I will bring my car here as long as I am living in Atlanta and will be lucky to find a shop full of as nice and honest people in another place!

5
★★★★★

I moved to Atlanta from NH a few weeks back and needed a repair shop within a week of being here. I was nervous to take my older Audi to any repair shop because I did not want to have every little problem fixed, I just wanted a honest evaluation of what my car really needed. I was told about European Import Specialists and am so lucky that I found this shop. They got me in immediately and dealt with my issue (the window wouldn't go up) within one day. During the day they called to authorize an additional small repair (window key pad) but charged me only for the part and not the labor. Everyone European Import Specialists is extremely friendly and interested in their customers. They even stayed open late for me to come pick up my car at the end of the day when I got out of work late. As an additional perk they will set you up with a rental car for the day (at the best rates- they don't make any off the top) or organize a cab for you. I will bring my car here as long as I am living in Atlanta and will be lucky to find a shop full of as nice and honest people in another place!

.

I actually found EIS through Yelp, after countlessing taking my BMW in to be serviced/maintained and only to never walk out of the dealer repair shop paying well over a grand each time.

EIS not only quickly fixed my repair and service items, but they ACTUALLY detailed my engine that still had splatter from when the BMW dealer fixed a coolant leak! To imagine I had paid thousands of dollars at a dealer and a simple wiping down of the engine wasn't warranted really rubbed me wrong.

Great job, EIS....I'll definitely be back!

5
★★★★★

I actually found EIS through Yelp, after countlessing taking my BMW in to be serviced/maintained and only to never walk out of the dealer repair shop paying well over a grand each time.

EIS not only quickly fixed my repair and service items, but they ACTUALLY detailed my engine that still had splatter from when the BMW dealer fixed a coolant leak! To imagine I had paid thousands of dollars at a dealer and a simple wiping down of the engine wasn't warranted really rubbed me wrong.

Great job, EIS....I'll definitely be back!

.

I found out about European import specialist via internet, however after calling and being greeted in the upmost friendliest and professional manner, they were very busy, however they worked me into the schedule. I decided to take my 745 into their shop. Once arriving, I received the same type of greeting. The service was excellent and what was more important is they beat everyone's prices by a long shot. I had been going to the dealership for years, that will no longer be the case. I highly recommend European Import Specialist to everyone.\r
Thanks J

5
★★★★★

I found out about European import specialist via internet, however after calling and being greeted in the upmost friendliest and professional manner, they were very busy, however they worked me into the schedule. I decided to take my 745 into their shop. Once arriving, I received the same type of greeting. The service was excellent and what was more important is they beat everyone's prices by a long shot. I had been going to the dealership for years, that will no longer be the case. I highly recommend European Import Specialist to everyone.\r
Thanks J

.

Wow, what a great concept. After many years of getting overcharged for repair from dealers with bad attitude I found EIS. Trained, knowledgeable technicians who serviced my car after explaining everything fully and even recommended not replacing everything they could. And all of the parts were direct from Porsche. It was a great experience, and the car is running like new.

1
★☆☆☆☆

Wow, what a great concept. After many years of getting overcharged for repair from dealers with bad attitude I found EIS. Trained, knowledgeable technicians who serviced my car after explaining everything fully and even recommended not replacing everything they could. And all of the parts were direct from Porsche. It was a great experience, and the car is running like new.

.

Thanks European Import Specialists for getting my car back on the road. As a new owner of a used S500 Mercedes I didnt know where to start to have my work done. After internet search I found European Import Specialists.
Ive had the car in twice for service and work. A problem arose and I have never known of an auto repair, including dealerships that have worked so hard in making something right. They have stood by their work and I will be returning when ever my Mercedes needs special attention.

5
★★★★★

Thanks European Import Specialists for getting my car back on the road. As a new owner of a used S500 Mercedes I didnt know where to start to have my work done. After internet search I found European Import Specialists.
Ive had the car in twice for service and work. A problem arose and I have never known of an auto repair, including dealerships that have worked so hard in making something right. They have stood by their work and I will be returning when ever my Mercedes needs special attention.

.

European Import Specialists is by far the best BMW specialist in Atlanta. Now on my third BMW I wish I had known about this place years ago. I first came to EIS at the recommendation of a co-worker who, along with many members of her family and friends, utilizes the services of EIS. I find them to be very knowledgeable about BMWs from simplest parts to complicated diagnostics, all the while explaining it in a manner that is understandable and reassuring. From the owner, to the front desk to the mechanics that care for my car, I have found them all to be kind, honest, knowledgeable and very professional. In a stressful world filled with economic uncertainty, the one thing I am certain about is that I will never take my car any place else other than EIS. I have and will continue to highly recommend them to anyone who actually seeks a service provider who cares for their car as much as they do.

5
★★★★★

European Import Specialists is by far the best BMW specialist in Atlanta. Now on my third BMW I wish I had known about this place years ago. I first came to EIS at the recommendation of a co-worker who, along with many members of her family and friends, utilizes the services of EIS. I find them to be very knowledgeable about BMWs from simplest parts to complicated diagnostics, all the while explaining it in a manner that is understandable and reassuring. From the owner, to the front desk to the mechanics that care for my car, I have found them all to be kind, honest, knowledgeable and very professional. In a stressful world filled with economic uncertainty, the one thing I am certain about is that I will never take my car any place else other than EIS. I have and will continue to highly recommend them to anyone who actually seeks a service provider who cares for their car as much as they do.

.

I found European Import Specialist based on other reviews and I was not disappointed. They offer great service and are very friendly. I had several repairs done to my BMW and called around to other places to compare pricing. They turned out to have the best prices around and took no time to complete the work.

5
★★★★★

I found European Import Specialist based on other reviews and I was not disappointed. They offer great service and are very friendly. I had several repairs done to my BMW and called around to other places to compare pricing. They turned out to have the best prices around and took no time to complete the work.

.

I was referred to EIS by a relative who sends his BMWs there. I am now a loyal customer of EIS. Kellie and Jenna are awesome-- very knowledgeable, customer/client centered and all around great to work with. Of course BMW (and other automakers) have you scared to take your car to anyone but the dealership. I trust the staff there with my vechicle and they are very competitively priced. In fact, I live 2.5 hrs away, in South Georgia, but plan to have my car serviced and repaired at EIS whenever I am in the Atlanta area b/c I believe that it is well worth it. I have since purchased a Porsche and it will be serviced by EIS as well. Thanks! -jn.

5
★★★★★

I was referred to EIS by a relative who sends his BMWs there. I am now a loyal customer of EIS. Kellie and Jenna are awesome-- very knowledgeable, customer/client centered and all around great to work with. Of course BMW (and other automakers) have you scared to take your car to anyone but the dealership. I trust the staff there with my vechicle and they are very competitively priced. In fact, I live 2.5 hrs away, in South Georgia, but plan to have my car serviced and repaired at EIS whenever I am in the Atlanta area b/c I believe that it is well worth it. I have since purchased a Porsche and it will be serviced by EIS as well. Thanks! -jn.

.

My best friend told me about her recent (awesome) experiences with European Import Specialists. My BMW's serpentine belt went out in the middle of rush hour one morning. I pulled over at a gas station/mechanic while I figured out what to do next. He told me what the problem was and that he could fix it, but that he wouldn't have the parts my car required until the end of the day. Remembering my friend's recommendation about European Import Specialists, I called Kellie. \r
She said she wouldn't be able to get to my car until the next day, so getting it towed to her wouldn't expedite the repairs. However, she personally drove the parts my car needed to the mechanic I was at. She was there within 25 minutes of me calling. She was so helpful. Because of her I was able to get my car out of the shop shortly after lunchtime that same day. \r
I couldn't believe she personally brought the parts and even offered me a ride to my office. I also received a thank-you note from her a week later. She has made me a fan for life. \r
As a female, you always worry about the trustworthiness of mechanics and she assured me she is knowledgeable and kind-hearted. \r
I forgot to mention she brought one additional pulley my car needed that the other mechanic didn't know to order. \r
European Import Specialists are amazing.

5
★★★★★

My best friend told me about her recent (awesome) experiences with European Import Specialists. My BMW's serpentine belt went out in the middle of rush hour one morning. I pulled over at a gas station/mechanic while I figured out what to do next. He told me what the problem was and that he could fix it, but that he wouldn't have the parts my car required until the end of the day. Remembering my friend's recommendation about European Import Specialists, I called Kellie. \r
She said she wouldn't be able to get to my car until the next day, so getting it towed to her wouldn't expedite the repairs. However, she personally drove the parts my car needed to the mechanic I was at. She was there within 25 minutes of me calling. She was so helpful. Because of her I was able to get my car out of the shop shortly after lunchtime that same day. \r
I couldn't believe she personally brought the parts and even offered me a ride to my office. I also received a thank-you note from her a week later. She has made me a fan for life. \r
As a female, you always worry about the trustworthiness of mechanics and she assured me she is knowledgeable and kind-hearted. \r
I forgot to mention she brought one additional pulley my car needed that the other mechanic didn't know to order. \r
European Import Specialists are amazing.

.

EIS had my car over 5 weeks for a repair that maybe should have took 7-10 days at the most. I have a car warranty.

1
★☆☆☆☆

EIS had my car over 5 weeks for a repair that maybe should have took 7-10 days at the most. I have a car warranty.

.

Kelly is easy going and definitely a people person.

1
★☆☆☆☆

Kelly is easy going and definitely a people person.

.

My mom's BMW needed service after being serviced, at her regular mechanic's shop. They failed to fix the issue after the engine light turned on. Needless to say I got online and located EIS and got Kellie on the phone, she knew the very issue we were experiencing and quoted a reasonable price. Issue resolved with a few extra touchesunder the hood. EIS and their team are very professional, reasonable and knowledgeable I would recommend their service in the future with all my import needs. Thanks Marshall and Ingrid.

5
★★★★★

My mom's BMW needed service after being serviced, at her regular mechanic's shop. They failed to fix the issue after the engine light turned on. Needless to say I got online and located EIS and got Kellie on the phone, she knew the very issue we were experiencing and quoted a reasonable price. Issue resolved with a few extra touchesunder the hood. EIS and their team are very professional, reasonable and knowledgeable I would recommend their service in the future with all my import needs. Thanks Marshall and Ingrid.

.

My wife took my BMW there to have the back window replaced and to my surpise was someone that refered to us on a first name basis as well as last name. Kellie is such as kind and helpful person. I would seriously reccommend anyone who owns a BMW to go for the great service and friendly hospitality. The smiles at EIS are free and the experience will be everlasting. Thanks EIS your expertise and professionalism will keep us coming back!!\r
\r
Valerie and Orlandus Graham

5
★★★★★

My wife took my BMW there to have the back window replaced and to my surpise was someone that refered to us on a first name basis as well as last name. Kellie is such as kind and helpful person. I would seriously reccommend anyone who owns a BMW to go for the great service and friendly hospitality. The smiles at EIS are free and the experience will be everlasting. Thanks EIS your expertise and professionalism will keep us coming back!!\r
\r
Valerie and Orlandus Graham

.

Kellie & the guys are the best!!!! This is my second 528 (1983 & 99) that I've taken to EIS. Kellie has always been knowledgeable, responsive & professional. The mechanics (Keith, Ron & Justin ) have always been top notch. No matter your auto knowledge level, they will explain the work to be done so you understand it and give you a fair, honest, reasonable estimate. Repairs are done in a timely manner. The waiting area is comfortable with television, wireless access, refreshments and sometimes entertainment from the personable staff. After I had a wreck, EIS helped fix problems missed by a bad body-shop.
I love EIS & you will too!!!!!

V from Acworth

5
★★★★★

Kellie & the guys are the best!!!! This is my second 528 (1983 & 99) that I've taken to EIS. Kellie has always been knowledgeable, responsive & professional. The mechanics (Keith, Ron & Justin ) have always been top notch. No matter your auto knowledge level, they will explain the work to be done so you understand it and give you a fair, honest, reasonable estimate. Repairs are done in a timely manner. The waiting area is comfortable with television, wireless access, refreshments and sometimes entertainment from the personable staff. After I had a wreck, EIS helped fix problems missed by a bad body-shop.
I love EIS & you will too!!!!!

V from Acworth

.

This shop is honest, accommodating and overall the best place for servicing BMWs. They have done excellent work on my 325i for the past couple of years and I wouldn't go anywhere else! They rock!

5
★★★★★

This shop is honest, accommodating and overall the best place for servicing BMWs. They have done excellent work on my 325i for the past couple of years and I wouldn't go anywhere else! They rock!

.

Finding a good, competent, reliable and affordable shop for the after warranty work phase of owning a BMW is like discovering an acclaimed neuro surgeon. This is definately the case with European Import Specialists. Took my '04 545i in today for an oil service and was charged less than $90 when the dealer quoted $160. In and out in 45 min. while I waited in their comfortable lounge area. Kelly was professional and extremely knowledgable about the car and treated me like a real valued customer. Imagine that? Jenn was fabulous at the front and was so p;easant when I was greeted as a new client. This is your place. Go try them out and you will feel like me....like you made a rare find.\r
\r
B.K., Marietta

5
★★★★★

Finding a good, competent, reliable and affordable shop for the after warranty work phase of owning a BMW is like discovering an acclaimed neuro surgeon. This is definately the case with European Import Specialists. Took my '04 545i in today for an oil service and was charged less than $90 when the dealer quoted $160. In and out in 45 min. while I waited in their comfortable lounge area. Kelly was professional and extremely knowledgable about the car and treated me like a real valued customer. Imagine that? Jenn was fabulous at the front and was so p;easant when I was greeted as a new client. This is your place. Go try them out and you will feel like me....like you made a rare find.\r
\r
B.K., Marietta

.

Brought the car in for the first time and had an excellent experience. Thank you to Kelli and crew for a great job at reasonable prices!

5
★★★★★

Brought the car in for the first time and had an excellent experience. Thank you to Kelli and crew for a great job at reasonable prices!

.

My 2002 MB C230 has reached an age where the dealer doesn't always know how to fix it. I tried EIS and they resolved an oil pressure problem in one visit. I waited 3 weeks to be sure the problem didn't return before posting this. I'm very happy with their staff and work, so I'd give them the highest recommendation.

5
★★★★★

My 2002 MB C230 has reached an age where the dealer doesn't always know how to fix it. I tried EIS and they resolved an oil pressure problem in one visit. I waited 3 weeks to be sure the problem didn't return before posting this. I'm very happy with their staff and work, so I'd give them the highest recommendation.

.

Excellent service and the price can't be beat. Work on my car for 1.5 days and it runs perfect, new clutch and pressure plate. My 2002 Porsche wit 82,000 miles runs perfect. I'm taking the wife's Mini Cooper for service and I will get my oil change done by them too.\r
\r
Rudy Abarca\r
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PS. I'm posting it on Facebook too..

5
★★★★★

Excellent service and the price can't be beat. Work on my car for 1.5 days and it runs perfect, new clutch and pressure plate. My 2002 Porsche wit 82,000 miles runs perfect. I'm taking the wife's Mini Cooper for service and I will get my oil change done by them too.\r
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Rudy Abarca\r
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PS. I'm posting it on Facebook too..

Pros: Excellent price and work

Cons: None to be noted

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After taking my 530 to the dealership and finding out that it would cost a small fortune for the repairs that I needed I started shopping around for certified repair centers- after calling a few and being put on indefinite hold or simply told that I needed to make an appt for pricing- I called European Import Specialist and spoke to Kelly- she was kind, courteous, knowledgable and the prices were beyond reasonable- After the repairs were finished I was more than pleased and I have not had any problems since- I highly recommend....

5
★★★★★

After taking my 530 to the dealership and finding out that it would cost a small fortune for the repairs that I needed I started shopping around for certified repair centers- after calling a few and being put on indefinite hold or simply told that I needed to make an appt for pricing- I called European Import Specialist and spoke to Kelly- she was kind, courteous, knowledgable and the prices were beyond reasonable- After the repairs were finished I was more than pleased and I have not had any problems since- I highly recommend....

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Was greeted promptly by friendly staff. After work was done, I was given a breakdown of what else could stand to be fixed and given pricing...reasonable pricing.

4
★★★★☆

Was greeted promptly by friendly staff. After work was done, I was given a breakdown of what else could stand to be fixed and given pricing...reasonable pricing.

Pros: Great customer service

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After taking my 330I to the dealer a few times I quickly realized that if I were to continue that I would be purchasing my car twice. I scoured through a bunch of business cards I have and remembered EIS which I first used six years ago to purchase parts for my VW Passat. Spoke with Kellie and told her what I needed based on what I was told by the dealer, took my car and I got an honest assessment. Everything for customer service to mechanical service performed by the staff of EIS is subpar to none. Without reservation, I highly recommend EIS and totally and completely trust them with all my car needs.\r
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5
★★★★★

After taking my 330I to the dealer a few times I quickly realized that if I were to continue that I would be purchasing my car twice. I scoured through a bunch of business cards I have and remembered EIS which I first used six years ago to purchase parts for my VW Passat. Spoke with Kellie and told her what I needed based on what I was told by the dealer, took my car and I got an honest assessment. Everything for customer service to mechanical service performed by the staff of EIS is subpar to none. Without reservation, I highly recommend EIS and totally and completely trust them with all my car needs.\r
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Pros: Outstanding service

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I recently hired EIS for a clutch replacement on my 2000 Porsche 996. This is a tricky job for any mechanic, but Kellie's technician handled it without a problem. She also subcontracted some weathersealing work from her network of reputable vendors and handled it all in house. I was very please with the work, and the price was right. I will return without question.\r
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JB\r
Smyrna, GA

5
★★★★★

I recently hired EIS for a clutch replacement on my 2000 Porsche 996. This is a tricky job for any mechanic, but Kellie's technician handled it without a problem. She also subcontracted some weathersealing work from her network of reputable vendors and handled it all in house. I was very please with the work, and the price was right. I will return without question.\r
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JB\r
Smyrna, GA

Pros: Reasonable Rates

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I took my BMW 325 in for it 60k service. Kelli had given me a quote for the service. When i came back to pick up my car, Kelli told me that there were a couple items that did not need to be done and thus my total bill was less than expected. Great surprise. Kelli is very personable and the service was completed when they told me it would be.\r
I will recommend anybody that has a BMW to use European Import Specialists.\r
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Richard

5
★★★★★

I took my BMW 325 in for it 60k service. Kelli had given me a quote for the service. When i came back to pick up my car, Kelli told me that there were a couple items that did not need to be done and thus my total bill was less than expected. Great surprise. Kelli is very personable and the service was completed when they told me it would be.\r
I will recommend anybody that has a BMW to use European Import Specialists.\r
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Richard

Pros: Provided service on time and for less than quote

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I was referred to EIS by a friend. My expectation was very low even though I heard rave reviews. I was shocked at the ambiance and level of customer service. I have a BMW and was paying $80 for an oil change. Kelly did the same service for half of this price. More than assessed my car, gave me a list of repairs, and took my car next door to get an estimate for body work. ALL at no extra charge. Because you can relax while you wait on your car (coffee, TV, massage chair) I didn't want to leave. The time flew by while I waited as I was so relaxed. I highly recommend her! She is my mechanic. She's proven trust worthy and that's what I need being a single female.

5
★★★★★

I was referred to EIS by a friend. My expectation was very low even though I heard rave reviews. I was shocked at the ambiance and level of customer service. I have a BMW and was paying $80 for an oil change. Kelly did the same service for half of this price. More than assessed my car, gave me a list of repairs, and took my car next door to get an estimate for body work. ALL at no extra charge. Because you can relax while you wait on your car (coffee, TV, massage chair) I didn't want to leave. The time flew by while I waited as I was so relaxed. I highly recommend her! She is my mechanic. She's proven trust worthy and that's what I need being a single female.

Pros: Quality, Trustworthy, Reasonable Price

Cons: NONE--Really.

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I just bought a 2004 325Ci BMW. This is my and my husbands baby so we are going the extra mile to make sure if receives THE best treatment. Dealerships are too expensive so we were looking for a private mechanic that knows what they are doing. I have only been there once but liked what I herd and my experience. #1 They got me in as soon as the next appointment was available. Kelly was their early and let me in before they even opened. #2 The wait was not long. As soon at 8:00 came around, the mechanic checked in and settled then took my car back right away to start the inspection. #3 He showed me what he thought was wrong with my car instead of just telling me with the car behind closed doors. #4 Everyone was super friendly and knew what they were talking about. I will definitely go their again. I know if I go there my car will be taken care of and I will be getting my moneys worth!

5
★★★★★

I just bought a 2004 325Ci BMW. This is my and my husbands baby so we are going the extra mile to make sure if receives THE best treatment. Dealerships are too expensive so we were looking for a private mechanic that knows what they are doing. I have only been there once but liked what I herd and my experience. #1 They got me in as soon as the next appointment was available. Kelly was their early and let me in before they even opened. #2 The wait was not long. As soon at 8:00 came around, the mechanic checked in and settled then took my car back right away to start the inspection. #3 He showed me what he thought was wrong with my car instead of just telling me with the car behind closed doors. #4 Everyone was super friendly and knew what they were talking about. I will definitely go their again. I know if I go there my car will be taken care of and I will be getting my moneys worth!

Pros: Knowledgeable

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I bought a '93 BMW 325i and I was looking for a shop that would give it some TLC. EIS fixed the most urgent items first, like replacing the worn-out fan belts and pulleys, and replacing the fan clutch to prevent overheating. Along the way, they also fixed a lot of little things free-of-charge: the broken door panel, broken sensors and indicator lights, etc. When the car had to be towed because the coolant reservoir cracked and all the coolant leaked out, they offered to pay for the towing fee even if it was not their fault (the plastic reservoir was really old). Now, that's business with a heart. I am so happy that I found a reliable BMW service center I can trust.

5
★★★★★

I bought a '93 BMW 325i and I was looking for a shop that would give it some TLC. EIS fixed the most urgent items first, like replacing the worn-out fan belts and pulleys, and replacing the fan clutch to prevent overheating. Along the way, they also fixed a lot of little things free-of-charge: the broken door panel, broken sensors and indicator lights, etc. When the car had to be towed because the coolant reservoir cracked and all the coolant leaked out, they offered to pay for the towing fee even if it was not their fault (the plastic reservoir was really old). Now, that's business with a heart. I am so happy that I found a reliable BMW service center I can trust.

Pros: No-pressure service. Business with a heart.

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EIS replaced my clutch and performed major service on my Porsche 911 for about 33% of what the dealer quoted me. They did an amazing job and my car nor performs better than when I bought it. Also, the owner has a fantastic personality and made the experience enjoyable and memorable. I will absolutely take my car back in the future and I highly recommend this shop to anyone looking to service their car.

5
★★★★★

EIS replaced my clutch and performed major service on my Porsche 911 for about 33% of what the dealer quoted me. They did an amazing job and my car nor performs better than when I bought it. Also, the owner has a fantastic personality and made the experience enjoyable and memorable. I will absolutely take my car back in the future and I highly recommend this shop to anyone looking to service their car.

Pros: Great auto service at an unbeatable price

Cons: Nothing, service was perfect

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I have been to other BMW repair shops, but after one visit here I am hooked. European imports is owned and operated by a woman who really knows her stuff. They are very professional and the prices are quite reasonable. In fact their prices are lower than other shops I have been to and they do better work. I would recommend this place to anyone.\r

5
★★★★★

I have been to other BMW repair shops, but after one visit here I am hooked. European imports is owned and operated by a woman who really knows her stuff. They are very professional and the prices are quite reasonable. In fact their prices are lower than other shops I have been to and they do better work. I would recommend this place to anyone.\r

Pros: Knowledgeable owner and mechanics

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The owner, Kellie, is the absolute BEST. As a woman looking for automotive service, I am always skeptical about trying new places but my apprehension in this case was completely unnecessary. Kelly and Karen (pardon the spelling if it's incorrect) made me feel welcome from the moment I walked in their door. Kellie took the time to explain everything they were going to do to my Mercedes as well as everything that needed to be done. She even went so far as to actually show me what needed to be done (as if I really knew what I was looking at), but she went above and beyond and for that I will keep going back and telling everyone who has a Mercedes/BMW in need of repair to go see her. DO YOURSELF A TREMENDOUS FAVOR AND CHECK THEM OUT. You won't be disappointed. I wasn't (and they are FAST--I was in and out of there in less than 1 hour).\r
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May GOD bless you.

5
★★★★★

The owner, Kellie, is the absolute BEST. As a woman looking for automotive service, I am always skeptical about trying new places but my apprehension in this case was completely unnecessary. Kelly and Karen (pardon the spelling if it's incorrect) made me feel welcome from the moment I walked in their door. Kellie took the time to explain everything they were going to do to my Mercedes as well as everything that needed to be done. She even went so far as to actually show me what needed to be done (as if I really knew what I was looking at), but she went above and beyond and for that I will keep going back and telling everyone who has a Mercedes/BMW in need of repair to go see her. DO YOURSELF A TREMENDOUS FAVOR AND CHECK THEM OUT. You won't be disappointed. I wasn't (and they are FAST--I was in and out of there in less than 1 hour).\r
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May GOD bless you.

Pros: Personal attention, thorough, professional, courteous

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I was very impressed with the service and professionalism of European Import Specialist. Kellie (owner) was punctual and explained the entire service process to me. At first, I was kind of skeptical about stepping out to get service from a place besides my dealership but Kellie assured me that I would be satisfied as well as warranted my service! I would highly recommend my family, friends, and local Atlanta to use European Import Specialist. They are willing to do what it takes to get the job done at a affordable price!\r
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5
★★★★★

I was very impressed with the service and professionalism of European Import Specialist. Kellie (owner) was punctual and explained the entire service process to me. At first, I was kind of skeptical about stepping out to get service from a place besides my dealership but Kellie assured me that I would be satisfied as well as warranted my service! I would highly recommend my family, friends, and local Atlanta to use European Import Specialist. They are willing to do what it takes to get the job done at a affordable price!\r
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Pros: Friendly, Knowledgeable, and Efficient Service!

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I needed a 60k service on my 2005 Porsche Cayenne S and received quotes from both dealerships and EIS. EIS was half the cost and gave me more knowledge of what needed to be done then the dealership. They were thorough with the quote and included things that were additional elsewhere. The appointment was easy to set and the rental car was nice. They had it done quickly and professionally. \r
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I will definitely go back and make sure all my friends use them.\r

5
★★★★★

I needed a 60k service on my 2005 Porsche Cayenne S and received quotes from both dealerships and EIS. EIS was half the cost and gave me more knowledge of what needed to be done then the dealership. They were thorough with the quote and included things that were additional elsewhere. The appointment was easy to set and the rental car was nice. They had it done quickly and professionally. \r
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I will definitely go back and make sure all my friends use them.\r

Pros: Best Service Place for European cars hands down

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From the very first conversation I had with European Import Specialist I knew I had selected the right company. I am the owner of a 97 Porsche Boxster, I needed some work done on the rear driver side, if you have every owned a Porsche you know maintenance could be a nightmare. The Specialist at ESI made my experience nothing short of magnificent. The quality of work and professional behavior they displayed was completely by far amazing. They went the extra mile to assisting me with finding the best pricing possible to fix my car. They really took great care of me; in comparison with the dealers I will say hands down if you are looking for the same great quality at a fraction of the cost and really be taken care of like the king or queen that you are the visit European Imports Specialist. They are indeed the best choice for all your Porsche models. Just remember tell them that Tristan sent you.
-Tristan-

5
★★★★★

From the very first conversation I had with European Import Specialist I knew I had selected the right company. I am the owner of a 97 Porsche Boxster, I needed some work done on the rear driver side, if you have every owned a Porsche you know maintenance could be a nightmare. The Specialist at ESI made my experience nothing short of magnificent. The quality of work and professional behavior they displayed was completely by far amazing. They went the extra mile to assisting me with finding the best pricing possible to fix my car. They really took great care of me; in comparison with the dealers I will say hands down if you are looking for the same great quality at a fraction of the cost and really be taken care of like the king or queen that you are the visit European Imports Specialist. They are indeed the best choice for all your Porsche models. Just remember tell them that Tristan sent you.
-Tristan-

Pros: Extremely Professional

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After checking around I found EIS and took my 540 in for service (much more affordable than the dealer). The location of the shop is central and closer to us from the NW suburbs. Kellie makes you feel very comfortable as if you knew her for years!

5
★★★★★

After checking around I found EIS and took my 540 in for service (much more affordable than the dealer). The location of the shop is central and closer to us from the NW suburbs. Kellie makes you feel very comfortable as if you knew her for years!

Pros: Experienced Staff

Cons: What are the drawbacks?

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I had been taking my car to another shop until a friend recommended EIS. I have found they ONLY repair what is needed, and the quality of the work is as good as a BMW dealer. I have also found they make every effort to work around my schedule to get the work done. You can trust these folks.

5
★★★★★

I had been taking my car to another shop until a friend recommended EIS. I have found they ONLY repair what is needed, and the quality of the work is as good as a BMW dealer. I have also found they make every effort to work around my schedule to get the work done. You can trust these folks.

Pros: honesty, quality, cusomer service

Cons: can be tricky to find

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I took my car to a Mercedes Dealership and had an outrageous estimate, wanting a second opinion I then found Kellie and she was so great to me and at a much cheaper price! I am new to the area and she really made me feel welcome and helped me with directions to the shop. I will definitely continue to get my car serviced here!

5
★★★★★

I took my car to a Mercedes Dealership and had an outrageous estimate, wanting a second opinion I then found Kellie and she was so great to me and at a much cheaper price! I am new to the area and she really made me feel welcome and helped me with directions to the shop. I will definitely continue to get my car serviced here!

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EIS has always been very professional and helpful when i bring my BMW in for service. They are very friendly and reasonably priced and i would recommend them to all of my friends and those with a Porsche, BMW or Mini. Top Notch Service.

5
★★★★★

EIS has always been very professional and helpful when i bring my BMW in for service. They are very friendly and reasonably priced and i would recommend them to all of my friends and those with a Porsche, BMW or Mini. Top Notch Service.

.

Get ready for an enjoyable trip to the mechanic! I know how it sounds, but these guys know their cars and they know how to work on cars. This is something you want in your repair shop. I'm a car guy and I'm always hearing from my Euro car owners that they don't know where to go any more. All I have to do it point to EIS. Their focus is on their customers and keeping them informed. Just what you need in a repair shop. EIS has great service, reliable work, and reasonable prices.\r
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4
★★★★☆

Get ready for an enjoyable trip to the mechanic! I know how it sounds, but these guys know their cars and they know how to work on cars. This is something you want in your repair shop. I'm a car guy and I'm always hearing from my Euro car owners that they don't know where to go any more. All I have to do it point to EIS. Their focus is on their customers and keeping them informed. Just what you need in a repair shop. EIS has great service, reliable work, and reasonable prices.\r
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Customer service is priority one at this shop! I took my Mercedes in for repairs last week. I was given an estimate for the repairs, which turned out to be much cheaper than the dealer. The work was professionally done and they kept me up to date on my car's status. I highly recommed their service.

5
★★★★★

Customer service is priority one at this shop! I took my Mercedes in for repairs last week. I was given an estimate for the repairs, which turned out to be much cheaper than the dealer. The work was professionally done and they kept me up to date on my car's status. I highly recommed their service.

Pros: Great service, reasonable pricing

Cons: Location is a little hard to find.

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