Premiere Hot Tubs

★★★★★
Austin's Destination for Quality Hot Tubs & Spas - At Premiere Hot Tubs, we have one goal - to help you relax!
  • 6415 Burnet Ln

    Austin, TX 78757

    Map & Directions
  • 512-458-4772

About Premiere Hot Tubs

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Tues. - Sat.: 10 - 6 Sun & Mon: By Appointment

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.

My wife and I purchased a Bull Frog Spa from Premiere Hot Tubs at the San Antonio Home Show last September.\r
\r
As first-time buyers, Ill admit to some trepidation about the process. I began by searching for general information on the

3
★★★★★

My wife and I purchased a Bull Frog Spa from Premiere Hot Tubs at the San Antonio Home Show last September.\r
\r
As first-time buyers, Ill admit to some trepidation about the process. I began by searching for general information on the

.

We bought a bullfrog hot tub from Premier in Austin Texas last June. After shopping around in many different shops, it was a great pleasure working with Bill and Premier Hot Tubs representatives.\r
In addition on how professional the

3
★★★★★

We bought a bullfrog hot tub from Premier in Austin Texas last June. After shopping around in many different shops, it was a great pleasure working with Bill and Premier Hot Tubs representatives.\r
In addition on how professional the

.

Excellent quality hot tub

2
★★★★★

Excellent quality hot tub

.

Excellent Quality Hot Tub

5
★★★★★

Excellent Quality Hot Tub

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.

We bought a bullfrog hot tub from Premier in Austin Texas about a year ago. After shopping around and enduring a lot of high pressure sales garbage, Premier was a welcome relief. Easy going, straight forward people, obviously expert at what they do, and no sales pressure of any sort. We have had no problems at all with the tub, and for each instance of routine maintenance the Premier folks have been friendly and helpful. Indeed they have talked us out of buying some products (from them) that they felt would be a waste of money. I am not at all a materialistic person, there are perhaps 4 objects that I have that I would miss if they were stolen. The tub is one of them, and happily too heavy to take. We use it every evening when it is even mildly cool, and many evenings when it is not. I have back problems, the tub is as effective as a half hour of yoga. If you are looking to get a hot tub (and if you have back problems, I strongly recommend it), you cannot do better than Premier.

2
★★★★★

We bought a bullfrog hot tub from Premier in Austin Texas about a year ago. After shopping around and enduring a lot of high pressure sales garbage, Premier was a welcome relief. Easy going, straight forward people, obviously expert at what they do, and no sales pressure of any sort. We have had no problems at all with the tub, and for each instance of routine maintenance the Premier folks have been friendly and helpful. Indeed they have talked us out of buying some products (from them) that they felt would be a waste of money. I am not at all a materialistic person, there are perhaps 4 objects that I have that I would miss if they were stolen. The tub is one of them, and happily too heavy to take. We use it every evening when it is even mildly cool, and many evenings when it is not. I have back problems, the tub is as effective as a half hour of yoga. If you are looking to get a hot tub (and if you have back problems, I strongly recommend it), you cannot do better than Premier.

.

I live with my daughter and her husband. They bought a hot tub from Premiere Hot Tubs and it was delivered today. I went hot tub shopping with them and this company by far had the best showroom and the staff was so pleasant. I have arthritis and fibromyalgia and I cant wait to soak in the hot tub. Thank you to all the staff at Premiere Hot tubs for helping my daughter and her husbands transaction to be smooth and easy and for delivering a beautiful hot tub. I would recommend this company to anyone looking for a spa :).

2
★★★★★

I live with my daughter and her husband. They bought a hot tub from Premiere Hot Tubs and it was delivered today. I went hot tub shopping with them and this company by far had the best showroom and the staff was so pleasant. I have arthritis and fibromyalgia and I cant wait to soak in the hot tub. Thank you to all the staff at Premiere Hot tubs for helping my daughter and her husbands transaction to be smooth and easy and for delivering a beautiful hot tub. I would recommend this company to anyone looking for a spa :).

.

First time Hot Tub owners. After extensive research on the internet. We visited several Hot Tub stores in the Austin area, ended up at Premier Hot Tubs. Bill asked several questions to see what we were looking for and our needs. He very patiently answered multiple questions and showed us some models that were what we were looking for. Went home looked over the brochures, did some more research, even emailed Bill Meyer a couple of more questions which he answered within 8 hours.

Returned to Premier and purchased the SportX 131 and an additional Jet Pack from Jeff Steinhausen, who proved extremely knowledgeable about the products.
Kensey set up a delivery time for the following week.

Wonderful experience highly recommended.

2
★★★★★

First time Hot Tub owners. After extensive research on the internet. We visited several Hot Tub stores in the Austin area, ended up at Premier Hot Tubs. Bill asked several questions to see what we were looking for and our needs. He very patiently answered multiple questions and showed us some models that were what we were looking for. Went home looked over the brochures, did some more research, even emailed Bill Meyer a couple of more questions which he answered within 8 hours.

Returned to Premier and purchased the SportX 131 and an additional Jet Pack from Jeff Steinhausen, who proved extremely knowledgeable about the products.
Kensey set up a delivery time for the following week.

Wonderful experience highly recommended.

.

I am a cynical man. Bill proved to be trustworthy and knowledgeable. His recommendation of a Bullfrog 262 in Aug 10 has turned out to be an excellent choice. This guy really cares (but he is open about needing to make a buck or two).

As for those below who said they found him an arrogant know-it-all...Bill is one of the very few who earns his swagger the right way!

Thank you Bill!

5
★★★★★

I am a cynical man. Bill proved to be trustworthy and knowledgeable. His recommendation of a Bullfrog 262 in Aug 10 has turned out to be an excellent choice. This guy really cares (but he is open about needing to make a buck or two).

As for those below who said they found him an arrogant know-it-all...Bill is one of the very few who earns his swagger the right way!

Thank you Bill!

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Business Response:

Hi Mike, I laughed when I read your review. Thanks for the humor & your kind words. Bill
.

My wife and I purchased a Clearwater Spa from Bill over a year and a half ago and recently we experienced a warranty issue which we thought would take up to 1-2 weeks to correct. Needless to say, I e-mailed Bill at 8:15am with my issue and he was able to pinpoint the problem based on the error codes I was receiving and also how the hot tub was operating/functioning. Believe it or not, he had a technician out that afternoon between 1pm-3pm to fix the warranty issue and my wife and I were able to use the Hot Tub that very same night.

Overall, our Hot Tub pre-purchase experience and post-purchase experience has been phenomenal at Premier Hot Tubs and when we go to purchase our second Hot Tub I can guarantee you I will not look anywhere else.

Bill and Kensey are definitely passionate about what they do and it shows?... Thanks!

2
★★★★★

My wife and I purchased a Clearwater Spa from Bill over a year and a half ago and recently we experienced a warranty issue which we thought would take up to 1-2 weeks to correct. Needless to say, I e-mailed Bill at 8:15am with my issue and he was able to pinpoint the problem based on the error codes I was receiving and also how the hot tub was operating/functioning. Believe it or not, he had a technician out that afternoon between 1pm-3pm to fix the warranty issue and my wife and I were able to use the Hot Tub that very same night.

Overall, our Hot Tub pre-purchase experience and post-purchase experience has been phenomenal at Premier Hot Tubs and when we go to purchase our second Hot Tub I can guarantee you I will not look anywhere else.

Bill and Kensey are definitely passionate about what they do and it shows?... Thanks!

.

I knew exactly what I wanted before going in: a smaller tub, salt water, and i wanted in immediately.
They supported exactly what I wanted and made sure and pulled strings to get the hot tub too me ASAP.
They are so easy to deal with even more so after the purchase, helping me get water balanced, etc....
The business has more of a local feel, no you feel you are getting the quality of attention you want.

2
★★★★★

I knew exactly what I wanted before going in: a smaller tub, salt water, and i wanted in immediately.
They supported exactly what I wanted and made sure and pulled strings to get the hot tub too me ASAP.
They are so easy to deal with even more so after the purchase, helping me get water balanced, etc....
The business has more of a local feel, no you feel you are getting the quality of attention you want.

.

Clearwater is an excellent brand of spa. Bill Meyer at Premiere is an excellent dealer. No pressure (except water). Patiently answered all my questions, provided lots of information, and has gone out of his way to be helpful and provide support both before and after the sale. Very happy with my decision to buy a Clearwater Spa from Bill. Premiere and Bill are highly recommended. The spa is superb.

Update 22 Jan 2011: Bill has responded instantly to a relatively minor warranty issue on the spa. Couldn??t have asked for more.

2
★★★★★

Clearwater is an excellent brand of spa. Bill Meyer at Premiere is an excellent dealer. No pressure (except water). Patiently answered all my questions, provided lots of information, and has gone out of his way to be helpful and provide support both before and after the sale. Very happy with my decision to buy a Clearwater Spa from Bill. Premiere and Bill are highly recommended. The spa is superb.

Update 22 Jan 2011: Bill has responded instantly to a relatively minor warranty issue on the spa. Couldn??t have asked for more.

.

This was my third Hot Tub purchase and by far the best. Kensey and Bill were not only knowledgeable but provided excellent customer service. In fact, Bill made sure that I got more bang for the buck. I had picked out my tub and he got me more tub for my money. The whole experience was wonderful and I have enjoyed my tub.

If you are looking to make this type of purchase and want to know that someone will always be there for you when you need them, go with Premiere Hot Tubs and Bill's Team.

2
★★★★★

This was my third Hot Tub purchase and by far the best. Kensey and Bill were not only knowledgeable but provided excellent customer service. In fact, Bill made sure that I got more bang for the buck. I had picked out my tub and he got me more tub for my money. The whole experience was wonderful and I have enjoyed my tub.

If you are looking to make this type of purchase and want to know that someone will always be there for you when you need them, go with Premiere Hot Tubs and Bill's Team.

.

After shopping several establishments in the San Antonio/Austin area, my wife and I found Premiere Hot Tubs to be the most knowledgeable and least "gotta sell it today" place of all. Bill and Kensey were both very helpfull and were quick to get back to us with any questions we had. After our purchase in July the Saturday "newbie" class was just what the doctor ordered for learning about the care and maintenance of our hot tub. Highly recommended for first time buyers and not offered by any other establishments we shopped. We were somewhat concerned about living in New Braunfels and purchasing from a dealer in Austin but the few minor issues we've had with our Clearwater spa have been handled quickly and professionally by Bills' service folks. Premiere continues to be very responsive to any questions we have and Bill and Kensey are both appreciated very much for their customer care!
The Beards, Happily soaking in New Braunfels Tx.

5
★★★★★

After shopping several establishments in the San Antonio/Austin area, my wife and I found Premiere Hot Tubs to be the most knowledgeable and least "gotta sell it today" place of all. Bill and Kensey were both very helpfull and were quick to get back to us with any questions we had. After our purchase in July the Saturday "newbie" class was just what the doctor ordered for learning about the care and maintenance of our hot tub. Highly recommended for first time buyers and not offered by any other establishments we shopped. We were somewhat concerned about living in New Braunfels and purchasing from a dealer in Austin but the few minor issues we've had with our Clearwater spa have been handled quickly and professionally by Bills' service folks. Premiere continues to be very responsive to any questions we have and Bill and Kensey are both appreciated very much for their customer care!
The Beards, Happily soaking in New Braunfels Tx.

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Business Response:

Hi Dan, Thanks for sharing your experience with the Insiderpages readers. We're glad to know that we have provided great service. Bill
.

We purchased a preowned clearwater spa from our neighbors in Ft. Worth, TX. We needed supplies & filters so we contacted Bill at Premiere Hot Tubs. He responded by email and phone and promptly mailed the supplies to us. He has excellent customer service and I would highly recommend Premiere Hot Tubs.

2
★★★★★

We purchased a preowned clearwater spa from our neighbors in Ft. Worth, TX. We needed supplies & filters so we contacted Bill at Premiere Hot Tubs. He responded by email and phone and promptly mailed the supplies to us. He has excellent customer service and I would highly recommend Premiere Hot Tubs.

.

My friends tell me that glaciers move faster than I do when buying anything that matters. I do a lot of research and evaluate all the possible options. My wife had been wanting a Hot Tub for a year or more and I had narrowed the manufacturers down to two or three - a Bullfrog was one of the finalists.

I next toured the dealers in Austin to make a selection. Of the stores I visited the people at Premiere Hot Tubs were the easiest to talk to and made me feel very comfortable with long term service and support - plus they offered several models that fit my budget.

I returned to the store a number of times until we dialed in the model and accessories. With each visit I become more impressed with the product and more importantly with the people at Premiere. Kensey and Bill were both patient and knowledgeable during the selection process.

The delivery took place on the day promised and the installation was efficient and professional. I am happy to say that we now have a great spa in the yard. We spend a lot more time in the tub than I thought we ever would, and I wonder why I waited so long.

Thanks Kensey and Bill for all your help and a great experience.

2
★★★★★

My friends tell me that glaciers move faster than I do when buying anything that matters. I do a lot of research and evaluate all the possible options. My wife had been wanting a Hot Tub for a year or more and I had narrowed the manufacturers down to two or three - a Bullfrog was one of the finalists.

I next toured the dealers in Austin to make a selection. Of the stores I visited the people at Premiere Hot Tubs were the easiest to talk to and made me feel very comfortable with long term service and support - plus they offered several models that fit my budget.

I returned to the store a number of times until we dialed in the model and accessories. With each visit I become more impressed with the product and more importantly with the people at Premiere. Kensey and Bill were both patient and knowledgeable during the selection process.

The delivery took place on the day promised and the installation was efficient and professional. I am happy to say that we now have a great spa in the yard. We spend a lot more time in the tub than I thought we ever would, and I wonder why I waited so long.

Thanks Kensey and Bill for all your help and a great experience.

.

Place has lots to choose from and looks like a good product but the sales guy Bill acts like such a know it all.
I found that annoying. Hard to ask questions as his attitude made you feel like he thought you were too stupid to own a spa.

1
★★☆☆☆

Place has lots to choose from and looks like a good product but the sales guy Bill acts like such a know it all.
I found that annoying. Hard to ask questions as his attitude made you feel like he thought you were too stupid to own a spa.

.

We met Bill at the showroom. He couldn't have been nicer. He wrote down everything we were looking for in a spa. He showed us all spas. We told him that we couldn't get anyone to come fix our old spa. He gave us information that we could use involving repair, guarantees, etc. and that he and his company would do the rest.
He kept us informed, orderd the crane, came out and took time to go through the procedure.
We love our spa and since Premiere installeed it, my joint pain has gone away. We can actually talk while the spa is running. With our old one, we couldn't. It was just so loud. The crane picked up the tub, took it over our house and gingerly place it in the hole on our deck. Just a regular company couldn;t do that. It was beautiful .
We can't say enough nice things about the service we received. Thanks to Bill and his company and the many workers on his team. I have lots of pictures if you are interested.
Sincerely, Jeryl and Sam Leifeste

2
★★★★★

We met Bill at the showroom. He couldn't have been nicer. He wrote down everything we were looking for in a spa. He showed us all spas. We told him that we couldn't get anyone to come fix our old spa. He gave us information that we could use involving repair, guarantees, etc. and that he and his company would do the rest.
He kept us informed, orderd the crane, came out and took time to go through the procedure.
We love our spa and since Premiere installeed it, my joint pain has gone away. We can actually talk while the spa is running. With our old one, we couldn't. It was just so loud. The crane picked up the tub, took it over our house and gingerly place it in the hole on our deck. Just a regular company couldn;t do that. It was beautiful .
We can't say enough nice things about the service we received. Thanks to Bill and his company and the many workers on his team. I have lots of pictures if you are interested.
Sincerely, Jeryl and Sam Leifeste

.

We were hoping for a good spa experience, We met Bill at the showroom, He was rude and only spoke about how bad everyone elses spas were. Place looks nice but i would never do business with such a person.

I would not recomend at all! Acted as if he knew everything and we were ignorant!

Samantha

0
★☆☆☆☆

We were hoping for a good spa experience, We met Bill at the showroom, He was rude and only spoke about how bad everyone elses spas were. Place looks nice but i would never do business with such a person.

I would not recomend at all! Acted as if he knew everything and we were ignorant!

Samantha

.

Just want to express my deepest thanks and appreciation to Bill Meyer at Premiere Hot Tubs. He has taken so much time teaching us everything we needed to know about hot tub care and use. Every time I need him for advice he is always available. In addition to Bill we also have Kensey how is more than happy to help in any way. The team he has that delivers and sets up the hot tubs are the nicest couple of guys you'd want to meet. They were ever so careful setting it in exactly the right place and also provide helpful instruction on site. Cannot say enough about how great the set up was completed. Premiere Hot Tubs... in my opinion "The only way to go" if you want it done right.

2
★★★★★

Just want to express my deepest thanks and appreciation to Bill Meyer at Premiere Hot Tubs. He has taken so much time teaching us everything we needed to know about hot tub care and use. Every time I need him for advice he is always available. In addition to Bill we also have Kensey how is more than happy to help in any way. The team he has that delivers and sets up the hot tubs are the nicest couple of guys you'd want to meet. They were ever so careful setting it in exactly the right place and also provide helpful instruction on site. Cannot say enough about how great the set up was completed. Premiere Hot Tubs... in my opinion "The only way to go" if you want it done right.

.

I cannot say enough great things about Premiere Hot Tubs. We purchased a Bull Frog spa from Kensey and Bill, who met us on a Sunday to try out a spa. Once our spa arrived, our foundation was not ready, and Kensey worked with us to have the spa delivered on OUR schedule. After receiving the spa, we had to wait a week to get a new meter box from another excellent service, Mike Short, AC Electric. We had forgotten some instructions on chemicals, so we called Bill at 7:00 on a Friday evening, and he patiently answered all of our questions!

2
★★★★★

I cannot say enough great things about Premiere Hot Tubs. We purchased a Bull Frog spa from Kensey and Bill, who met us on a Sunday to try out a spa. Once our spa arrived, our foundation was not ready, and Kensey worked with us to have the spa delivered on OUR schedule. After receiving the spa, we had to wait a week to get a new meter box from another excellent service, Mike Short, AC Electric. We had forgotten some instructions on chemicals, so we called Bill at 7:00 on a Friday evening, and he patiently answered all of our questions!

.

Purchased a spa, have had a few issues. Bill is working hard to get all the kinks work out with us. We appriciate all the hard work.

1
★★★☆☆

Purchased a spa, have had a few issues. Bill is working hard to get all the kinks work out with us. We appriciate all the hard work.

.

We purchased a hot tub and gazebo from Bill a few years ago. We have always found him to be extremely honest, knowledgeable and available whenever we needed help. Recently we had an issue in regardst to our gazebo and found Bill to be a man of his word. If you happen to be thinking of buying a hot tub we recommend Premiere Hot Tubs for your purchase.

4
★★★★☆

We purchased a hot tub and gazebo from Bill a few years ago. We have always found him to be extremely honest, knowledgeable and available whenever we needed help. Recently we had an issue in regardst to our gazebo and found Bill to be a man of his word. If you happen to be thinking of buying a hot tub we recommend Premiere Hot Tubs for your purchase.

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Business Response:

Hi Tawnya, Thanks for sharing your experience with us. Not everything goes perfectlly but we do try and appreaciate your trust. Bill
.

My wife and I searched throughout Austin for a Salt Water Hot Tub but were told by every dealer that we spoke to that Salt Water systems for Hot Tubs did not exist.

We had given up on the search and decided to purchase a non-saltwater system, when a friend of mine at work mentioned that he purchased a salt water Hot Tub at Premiere Hot Tubs 2 years ago and was very please with it.

I called the owner (Bill) and he offered to open his showroom during non-business hours to show us what was available in salt and non-salt water spas, both of which he offers.

We purchased a spa from Premiere over a month ago and have been very pleased not only with the spa but also the level of service and education around routine maintenance. Bill also compensated my friend at work with a referral fee which he certainly did not have to do. I highly recommend buying a spa from this dealer.

2
★★★★★

My wife and I searched throughout Austin for a Salt Water Hot Tub but were told by every dealer that we spoke to that Salt Water systems for Hot Tubs did not exist.

We had given up on the search and decided to purchase a non-saltwater system, when a friend of mine at work mentioned that he purchased a salt water Hot Tub at Premiere Hot Tubs 2 years ago and was very please with it.

I called the owner (Bill) and he offered to open his showroom during non-business hours to show us what was available in salt and non-salt water spas, both of which he offers.

We purchased a spa from Premiere over a month ago and have been very pleased not only with the spa but also the level of service and education around routine maintenance. Bill also compensated my friend at work with a referral fee which he certainly did not have to do. I highly recommend buying a spa from this dealer.

Pros: Good Price and Service

Cons: none

.

As a first time hot-tub buyer, I was very apprehensive about making such a large (for me) investment without any idea what I was doing or what to buy. I researched the internet extensively, made appointments and toured every single hot tub place in Austin (I mean, every single one?) and for the money, this Clearwater Spa is the best value in town, hands down. It's quiet, easy to operate, the chemical thing is a no-brainer, and it looks great! I get lots of compliments from my friends.

Thank you for making the purchase so easy. When I first spoke with you on the phone, I told you I was looking to establish a long-term relationship, not a hard sell. You've been honest, up-front and very informative. You listened to what I wanted and found the best fit for my budget and requirements. You have gone out of your way to make every aspect of the purchase easy for me from arranging financing to providing detailed operational instructions.

2
★★★★★

As a first time hot-tub buyer, I was very apprehensive about making such a large (for me) investment without any idea what I was doing or what to buy. I researched the internet extensively, made appointments and toured every single hot tub place in Austin (I mean, every single one?) and for the money, this Clearwater Spa is the best value in town, hands down. It's quiet, easy to operate, the chemical thing is a no-brainer, and it looks great! I get lots of compliments from my friends.

Thank you for making the purchase so easy. When I first spoke with you on the phone, I told you I was looking to establish a long-term relationship, not a hard sell. You've been honest, up-front and very informative. You listened to what I wanted and found the best fit for my budget and requirements. You have gone out of your way to make every aspect of the purchase easy for me from arranging financing to providing detailed operational instructions.

Pros: Great service and value!

Cons: It's too hot outside to use it...

.

We??ve owned our home overlooking Lake Travis for many years. We??ve also owned several hot tubs in the past, but we have wanted to add a deck with a hot tub coming off our 2nd floor master bedroom to give us a wonderful view of the lake anytime we wanted to soak & just spend some relaxing time together. Earlier this year, we met with Bill at Premiere Hot Tubs and bought a Bullfrog spa from Premiere Hot Tubs. It??s one of their largest spas with dual lounges and 5 of their JetPaks. Our Bullfrog Spa is like no other spas we have ever seen. We absolutely love the great variety of massage and positions in our spa.

Though we looked at other spas, after we met with Bill it was a done deal. We really liked many things about Bullfrog but here are the 2 biggest. I have my own construction business. Our spa is built like a rock and they back it up with the best warranty we saw anywhere. My wife loved all the different massage, from very gentle to darn near pounding. I??m in our spa nearly every morning and night. After a day in the field, I can??t wait and nothing feels like the massage we get.

As for Premiere Hot Tubs. We give Bill the highest recommendation. He knows spas. He understood what we wanted to achieve and he never faltered. Putting a 1,000 lb spa on our 2nd floor deck was not easy and we couldn??t use a crane. Everything happened exactly as planned. And I??m almost embarrassed to tell you how much we saved over what several other places in town quoted for their spas. Bottom line with Premiere. Better Spa, Better Price, and Better Service. Thank you Bill.

Bill and Jan Bright
Briarcliff

2
★★★★★

We??ve owned our home overlooking Lake Travis for many years. We??ve also owned several hot tubs in the past, but we have wanted to add a deck with a hot tub coming off our 2nd floor master bedroom to give us a wonderful view of the lake anytime we wanted to soak & just spend some relaxing time together. Earlier this year, we met with Bill at Premiere Hot Tubs and bought a Bullfrog spa from Premiere Hot Tubs. It??s one of their largest spas with dual lounges and 5 of their JetPaks. Our Bullfrog Spa is like no other spas we have ever seen. We absolutely love the great variety of massage and positions in our spa.

Though we looked at other spas, after we met with Bill it was a done deal. We really liked many things about Bullfrog but here are the 2 biggest. I have my own construction business. Our spa is built like a rock and they back it up with the best warranty we saw anywhere. My wife loved all the different massage, from very gentle to darn near pounding. I??m in our spa nearly every morning and night. After a day in the field, I can??t wait and nothing feels like the massage we get.

As for Premiere Hot Tubs. We give Bill the highest recommendation. He knows spas. He understood what we wanted to achieve and he never faltered. Putting a 1,000 lb spa on our 2nd floor deck was not easy and we couldn??t use a crane. Everything happened exactly as planned. And I??m almost embarrassed to tell you how much we saved over what several other places in town quoted for their spas. Bottom line with Premiere. Better Spa, Better Price, and Better Service. Thank you Bill.

Bill and Jan Bright
Briarcliff

Pros: Best spa I've seen and installation beyond compare

.

Earlier this year my wife and I decided it was time to buy a hot tub for our back yard. We both have very active lifestyles and we also knew our kids would love it. So we checked all the stores in Austin and bought a spa from Bill at Premiere Hot Tubs. We could tell you many reasons, but 2 big ones are his integrity and knowledge. We found that spending an hour with Bill was really worth our time. He knows what he is talking about and it shows. It has actually been 6 months since we bought our spa and every contact with him and his staff has proven we made the right decision. Couple that with a better spa, better warranty, and great price and we would say without a doubt to buy your hot tub from Premiere Hot Tubs. If you have the time, you can do what we did and check everyone else, but we know that no one compares with Premiere Hot Tubs.

We bought a Clearwater Tradition spa. One reason is Bill told us that more spas are sold in the industry with lounges but only about of the people who have had a spa before buy spas with a lounge. He mentioned that particularly shorter women tend to float in the lounges in most spas. Well, my wife is only 5?? 2?. Our Tradition spa has 2 captain??s chairs with many jets for our legs and hips. I play a lot of baseball so I really love those jets. We get all the advantages of a lounge and no one floats. All along Bill demonstrated his interest was ensuring we bought what was best for us and we really appreciate this. It is one reason we are pleased to support him and Premiere Hot Tubs with our review.

5
★★★★★

Earlier this year my wife and I decided it was time to buy a hot tub for our back yard. We both have very active lifestyles and we also knew our kids would love it. So we checked all the stores in Austin and bought a spa from Bill at Premiere Hot Tubs. We could tell you many reasons, but 2 big ones are his integrity and knowledge. We found that spending an hour with Bill was really worth our time. He knows what he is talking about and it shows. It has actually been 6 months since we bought our spa and every contact with him and his staff has proven we made the right decision. Couple that with a better spa, better warranty, and great price and we would say without a doubt to buy your hot tub from Premiere Hot Tubs. If you have the time, you can do what we did and check everyone else, but we know that no one compares with Premiere Hot Tubs.

We bought a Clearwater Tradition spa. One reason is Bill told us that more spas are sold in the industry with lounges but only about of the people who have had a spa before buy spas with a lounge. He mentioned that particularly shorter women tend to float in the lounges in most spas. Well, my wife is only 5?? 2?. Our Tradition spa has 2 captain??s chairs with many jets for our legs and hips. I play a lot of baseball so I really love those jets. We get all the advantages of a lounge and no one floats. All along Bill demonstrated his interest was ensuring we bought what was best for us and we really appreciate this. It is one reason we are pleased to support him and Premiere Hot Tubs with our review.

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Business Response:

Thanks Michael & Cathy We appreciate your trust and confidence in us at Premiere Hot Tubs. We look forward to assisting you with your hot tub needs (chemicals and the like) for many years. Bill
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I have had multiple interactions over the last 2 years with Bill Meyers, the owner/operator of Premier Hot Tubs in Austin, TX. I found him to be a man of his word and sympathetic to my concerns in relation to support of the hot tub we purchased from him nearly two years ago.

A hot tub can be a 'challenge' to a new owner not familiar with maintaining balances, water-levels, filter cleanings, etc. Bill offered a startup 'tutoring' lesson but I felt I didn't need such handholding. Well, several phone calls and counselings later, our tub finally turned out to be the joy we had hoped it would be. It could have been a nightmare, however, if Bill hadn't returned our calls and provided the level of personal support that was required in our case.

Whether it was advice on water chemistry, the availability of needed supplies or physical maintenance of the spa, Bill has been in the past, and remains to this day, helpful, encouraging, straightforward and a man of his word. I appreciate his sincerity, honesty, cometence and business manner and will remain a customer for as long as I own a hot tub (the next one will be purchased from Bill as well!).

2
★★★★★

I have had multiple interactions over the last 2 years with Bill Meyers, the owner/operator of Premier Hot Tubs in Austin, TX. I found him to be a man of his word and sympathetic to my concerns in relation to support of the hot tub we purchased from him nearly two years ago.

A hot tub can be a 'challenge' to a new owner not familiar with maintaining balances, water-levels, filter cleanings, etc. Bill offered a startup 'tutoring' lesson but I felt I didn't need such handholding. Well, several phone calls and counselings later, our tub finally turned out to be the joy we had hoped it would be. It could have been a nightmare, however, if Bill hadn't returned our calls and provided the level of personal support that was required in our case.

Whether it was advice on water chemistry, the availability of needed supplies or physical maintenance of the spa, Bill has been in the past, and remains to this day, helpful, encouraging, straightforward and a man of his word. I appreciate his sincerity, honesty, cometence and business manner and will remain a customer for as long as I own a hot tub (the next one will be purchased from Bill as well!).

Pros: Knowledge, commitment and business ethics

Cons: None

Message from Premiere Hot Tubs

Premiere Hot Tubs is Austin's premier retailer of luxury hot tubs and spas from Bullfrog Spas and Clearwater Spas. With Central Texas' largest hot tub showroom, we offer selection, service and value.

More about Premiere Hot Tubs

Bullfrog Spas & Clearwater Spas ISIS Salt System Spa Chemicals Spa Accessories Spa Repair

 

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