Arborstone Landscapes, Inc.

★★★★☆
Professional Landscape Design Build
  • 8611 Huntley Road

    Crystal Lake, IL 60014

    Map & Directions
4.25 4
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I don't often write anything when I have good service but I felt especially moved to in this case. These people are wonderful professionals. I enjoyed working with both the project manager and designer. My patio and landscaping are great.

5
★★★★★

I don't often write anything when I have good service but I felt especially moved to in this case. These people are wonderful professionals. I enjoyed working with both the project manager and designer. My patio and landscaping are great.

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I don't often write anything when I have good service but I felt especially moved to in this case. These people are wonderful professionals. I enjoyed working with both the project manager and designer. My patio and landscaping are great.

3
★★★★★

I don't often write anything when I have good service but I felt especially moved to in this case. These people are wonderful professionals. I enjoyed working with both the project manager and designer. My patio and landscaping are great.

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I feel Arborstone did an excellent job on our patio and landscaping. The installation went smoothly they were very prompt and prepared. The workers were definitelty skilled craftsmen and worked extremely hard everyday hardly taking off for lumch. Every morning they started right in on the tasks at hand without question. My neighbor did not have the same good experience with the company she hired. They were responsive and eager to please. Thank you Arborstone

5
★★★★★

I feel Arborstone did an excellent job on our patio and landscaping. The installation went smoothly they were very prompt and prepared. The workers were definitelty skilled craftsmen and worked extremely hard everyday hardly taking off for lumch. Every morning they started right in on the tasks at hand without question. My neighbor did not have the same good experience with the company she hired. They were responsive and eager to please. Thank you Arborstone

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Very poor quality of plants. More than half of the plants did not grow the following season. It's like pulling teeth having Arborstone to replace the plants (as stated in the contract). They will give all sorts of excuses undermining your intelligence. As of this date, more than a year after the project, they have not complied completely with the stipulation & it appears that they have no interest in doing so. In short, they really do not care about customer satisfaction. Why hire Arborstone, if you can get very good landscape contractors out there with excellent quality of service & provide exceptional customer satisfaction. All you need is to have a good garden & not a head ache like Arborstone.

0
★☆☆☆☆

Very poor quality of plants. More than half of the plants did not grow the following season. It's like pulling teeth having Arborstone to replace the plants (as stated in the contract). They will give all sorts of excuses undermining your intelligence. As of this date, more than a year after the project, they have not complied completely with the stipulation & it appears that they have no interest in doing so. In short, they really do not care about customer satisfaction. Why hire Arborstone, if you can get very good landscape contractors out there with excellent quality of service & provide exceptional customer satisfaction. All you need is to have a good garden & not a head ache like Arborstone.

Pros: Fast & Dilligent in Selling

Cons: Poor Quality, Bad Customer Service, Non-Compliance with COnt

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