A & M Auto Service LLC
A & M AutoService a full service automotive repair shop in Pineville
Message from A & M Auto Service LLC
Our professionalism and expertise set us apart from our competition. A & M Auto Service, LLC. of Pineville, NC specializes in engine diagnostics and pride ourselves on our ability to repair vehicles that other shops can not. A & M Auto Service, LLC. of Pineville, NC is a certified Napa Auto Care Center, a Bosch Authorized Service Center, and an AC Delco Total Service and Support Center. Our technicians are ASE certified and factory trained. We are so confident of the quality of our parts and workmanship that we offer a 2 YEAR PARTS AND LABOR WARRANTY at no additional cost to you. We run a friendly, family owned, clean and efficient shop that truly cares about you and your vehicle. We understand that sometimes car repair can be stressful and we do everything possible to ensure that our customers feel welcome, comfortable and satisfied with their service experience.
Latest reviews from Citysearch.
WORST EXPERIENCE
by AmberH
I had a problem with my transmission module. A & M put in a rebuilt one. A & M reset my engine codes. When I got the car back it ran ok but within two weeks an alarm that I never knew I had went off and I could not start my car. A & M said it was not related to the work they did -- however prior to them resetting my engine codes the alarm never went off.
Oddly, A & M did two weeks of car diagnostics on a problem they deny having created. Ultimately, I had to junk the car because it could not be fixed for less than 2,000 dollars.
I had to car towed to A & M. They worked on the car and could not repair their mistake. When I went to retrieve the car, Dutch went off on me. He would never have gone off on my fiance. . He blasted me when I had the car picked up by AAA by saying that he did not have the time for me or my car, that he had already done work for free and he had paying customers. HE SAID - NO GOOD DEED GOES UNPUNISHED. Can you believe that? He totals my car and then tells me he did a good deed because he attempted to fix it. I am not even sure he tried to put any effort or time in it at all, once he realized his mistake he talked down to me the entire time he worked on my car trying to confuse with techno mumbo jumbo. Finally, he left the car in pieces. not even bothering to put back interior panels.
My response to Dutch is his ncompetence is now my problem. I would not, will not, and could not recommend A & M to anyone.
Pros: nothing - absolutely nothing.
Cons: professionalism, work ethic, lack of honesty
Posted 10/18/09
Great alternative to the chains.
by Bentfender
Owner takes time to educate you on your problem and offers repair options. They understand the benefits of repeat business. They even offer a shop warranty beyond the parts warranties. Not many places do that.
Pros: Honest and fair. Integrety.
Posted 07/27/09
Honest and Integrity - You can trust these guys!
by wallykid
Honest assessment and work was performed exactly as described for the amount they said. I won't go anywhere else!
Pros: Competancy and Honesty
Cons: Slightly off the beaten path - but worth the effort
Posted 03/02/09