New England Carpet and Upholstery Cleaning

★★★☆☆
  • 67 Ritchie Street

    Boston, MA 02119

    Map & Directions

About New England Carpet and Upholstery Cleaning

Categories
  • Carpet & Upholstery Cleaners
  • Carpet & Rug Cleaners
  • Upholstery Cleaners
  • Rug Doctor
Details
  • Water Damage Restoration
  • Drapery Cleaning
  • Maid & Butler Service

Personal Services

Personal Services
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2.5 2
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STAY AWAY. Not worth the groupon deal at all, forget about paying full price! The deal I bought was clear: $49 (regularly $125) for a carpet cleaning for two areas (up to 300 square feet per area); a truck-mounted system orchestrates this efficient steam cleaning, which uses concentrated heat to clean and kill dust, mites, and more -- leaving your carpet dry in under four hours.
No truck-mounted system happened, not that I care. Immediately upon entering the 2 guys said to pull up the deal because my 2 tiny rooms actually are 3 "areas" and they will need another $35. I pulled the deal and said no way was either room over 300 sq ft(or them combined for that matter!), how could they draw an imaginary line in my TINY L-shaped room to make it different areas?!? The other guy agreed with his friend, as if I didn't realize they were in on the scam together. I had spent the morning clearing the rooms of anything they could get in the way(chairs on couches, ect) so very excited to finally be able to afford cleaning the stained carpet from my aging dog's vomit and they want more money based on their "professional" assessment of what an "area" is?! I fought til tears pleading that I intended to tip them and everything but I don't buy groupons cause I can afford these kinds of luxuries. Finally they said fine, they are professionals and wouldn't leave a job undone. HA! After I got out of their hair I ran to the store for a coffee and they were already in their truck leaving as I pulled back in. They were there less than 30 minutes, 1/2 of that time arguing for more money. I go upstairs to find the 5x3 ft hall linking the 2 small rooms was not done(touche, ya jerks) and upon closer inspection of the rooms I see not just the stains but spots of crude still linger. They were also kind enough to leave the mess of dirt and dog hair in the sink and toilet they were emptying the washer into. I have pictures I wish I could post. Please do not support these bullies, you'll get a better job from anyone else anyway.

1
★☆☆☆☆

STAY AWAY. Not worth the groupon deal at all, forget about paying full price! The deal I bought was clear: $49 (regularly $125) for a carpet cleaning for two areas (up to 300 square feet per area); a truck-mounted system orchestrates this efficient steam cleaning, which uses concentrated heat to clean and kill dust, mites, and more -- leaving your carpet dry in under four hours.
No truck-mounted system happened, not that I care. Immediately upon entering the 2 guys said to pull up the deal because my 2 tiny rooms actually are 3 "areas" and they will need another $35. I pulled the deal and said no way was either room over 300 sq ft(or them combined for that matter!), how could they draw an imaginary line in my TINY L-shaped room to make it different areas?!? The other guy agreed with his friend, as if I didn't realize they were in on the scam together. I had spent the morning clearing the rooms of anything they could get in the way(chairs on couches, ect) so very excited to finally be able to afford cleaning the stained carpet from my aging dog's vomit and they want more money based on their "professional" assessment of what an "area" is?! I fought til tears pleading that I intended to tip them and everything but I don't buy groupons cause I can afford these kinds of luxuries. Finally they said fine, they are professionals and wouldn't leave a job undone. HA! After I got out of their hair I ran to the store for a coffee and they were already in their truck leaving as I pulled back in. They were there less than 30 minutes, 1/2 of that time arguing for more money. I go upstairs to find the 5x3 ft hall linking the 2 small rooms was not done(touche, ya jerks) and upon closer inspection of the rooms I see not just the stains but spots of crude still linger. They were also kind enough to leave the mess of dirt and dog hair in the sink and toilet they were emptying the washer into. I have pictures I wish I could post. Please do not support these bullies, you'll get a better job from anyone else anyway.

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Pretty pleased with New England Carpet & Upholstery Cleaning. They came, they cleaned, they made things look brand new again. Very happy with their service and their prices.

4
★★★★☆

Pretty pleased with New England Carpet & Upholstery Cleaning. They came, they cleaned, they made things look brand new again. Very happy with their service and their prices.

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