American Comfort & Efficiency Solutions

★★★★★

Home Construction & Remodeling

Home Construction & Remodeling
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PLEASE DO NOT CONFUSE THIS COMPANY WITH ACS IN KATY TEXAS .American Comfort Solutions In Katy Texas has no affiliation to this Company in Cypress

3
★★★★★

PLEASE DO NOT CONFUSE THIS COMPANY WITH ACS IN KATY TEXAS .American Comfort Solutions In Katy Texas has no affiliation to this Company in Cypress

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James and his so called company was a complete joke. Not only could they not diagnose a simple issue but it took them a total of 5 days to get my work order respond to my call and then come out and misdiagnose my system. These company

3
★★★★★

James and his so called company was a complete joke. Not only could they not diagnose a simple issue but it took them a total of 5 days to get my work order respond to my call and then come out and misdiagnose my system. These company

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This is the worst A/C company ever. Beware James is out to rip you off if possible. There is a reason why all of his reviews are terrible. Just look up his arrest record. I did after he came to my house and that will be the last time he will be in my house

1
★☆☆☆☆

This is the worst A/C company ever. Beware James is out to rip you off if possible. There is a reason why all of his reviews are terrible. Just look up his arrest record. I did after he came to my house and that will be the last time he will be in my house

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This is the worst A/C company ever. Beware James is out to rip you off if possible. There is a reason why all of his reviews are terrible. Just look up his arrest record. I did after he came to my house and that will be the last time

3
★★★★★

This is the worst A/C company ever. Beware James is out to rip you off if possible. There is a reason why all of his reviews are terrible. Just look up his arrest record. I did after he came to my house and that will be the last time

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My heater went out, so I called these guys and setup an appointment for the next day. These guys showed up and gave me a detailed explanation of what was needed. I called around to check the quote and the price was fair. The work was

3
★★★★★

My heater went out, so I called these guys and setup an appointment for the next day. These guys showed up and gave me a detailed explanation of what was needed. I called around to check the quote and the price was fair. The work was

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American Comfort completed my A/C service work through my warranty company, First American. They were extremely nice and helpful. They not only arrived when scheduled they explained in detail all work completed. They were very

3
★★★★★

American Comfort completed my A/C service work through my warranty company, First American. They were extremely nice and helpful. They not only arrived when scheduled they explained in detail all work completed. They were very

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They came out to look at duct work\r
\r
they said it is a cross over duct that broke and they will order parts collected 55.00 and said they will call when they have the parts never heard from them again so i called 1st american and they

3
★★★★★

They came out to look at duct work\r
\r
they said it is a cross over duct that broke and they will order parts collected 55.00 and said they will call when they have the parts never heard from them again so i called 1st american and they

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This company was assigned to fix our heater. It took them 3 days to respond to the work order and then another 3 days to keep an appointment. Over a week after the initial call a technician comes out and replaces the thermostats in the

3
★★★★★

This company was assigned to fix our heater. It took them 3 days to respond to the work order and then another 3 days to keep an appointment. Over a week after the initial call a technician comes out and replaces the thermostats in the

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I had to use this company due to my home owners warranty forced me to do so. We call them on a Saturday and since its a holiday weekend, they will send someone out on Tuesday, 3 days later. They first sent a very rude arrogant man out,

3
★★★★★

I had to use this company due to my home owners warranty forced me to do so. We call them on a Saturday and since its a holiday weekend, they will send someone out on Tuesday, 3 days later. They first sent a very rude arrogant man out,

Pros: NONE WHATS SO EVER

Cons: WORSE SERVICE EVER

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I had to use the company due to my home owners warranty. They came out three days in a row and had no idea what was wrong with our system. Charged us $300 to clean coils which 4 other companies all said were beyond repair. Left messages

3
★★★★★

I had to use the company due to my home owners warranty. They came out three days in a row and had no idea what was wrong with our system. Charged us $300 to clean coils which 4 other companies all said were beyond repair. Left messages

Cons: poor customer service, questionable knowledge and charging

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We had to use this company because of our homeowners warranty. We have a great AC man who has been following out saga and he can not believe this company. They do not answer our calls, they have had the the "part on order" for two weeks

3
★★★★★

We had to use this company because of our homeowners warranty. We have a great AC man who has been following out saga and he can not believe this company. They do not answer our calls, they have had the the "part on order" for two weeks

Cons: Either Corrupt or Inept

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Our first service technician was unqualified, and jerry rigged our air conditioner rather tha fixing it correctly. James refused to remedy the problem, and was very rude to my husband. we used this company through our homeowners warranty, and because of their ineptitude and irresponsibility, we had to suffer without air conditioning for 6 weeks.

1
★☆☆☆☆

Our first service technician was unqualified, and jerry rigged our air conditioner rather tha fixing it correctly. James refused to remedy the problem, and was very rude to my husband. we used this company through our homeowners warranty, and because of their ineptitude and irresponsibility, we had to suffer without air conditioning for 6 weeks.

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Business Response:

Unfortunately, This customer used their first american homebuyers protection warranty company. After diagnosing the problem the warranty company would not authorize us to complete the repairs properly. Yes the technician did perform a temporary repair just trying to help. Its a common occurrence for some of these warranty companies to deny the claim and then throw the contractor under the bus to avoid any disputes with their customer. we did not refuse to remedy the problem, we simply stated we could not go any further without the proper authorization from the warranty company. we do apologize for the inconvenience, however we believe the frustration is mis-directed.

Message from American Comfort & Efficiency Solutions

We are personally committed to providing honest and accurate service to each and every customer.

More about American Comfort & Efficiency Solutions

AC and Heating repairs, sales, and service Air conditioner cleanings and maintenance Furnace repairs, sales, and service Furnace cleaning and maintenance Thermostat replacements Zoned system diagnostics and repairs Air balancing Energy audits Air duct repairs and replacement computerized controls Air handler repairs, sales, and service Free estimates

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