I did a lot of research and finally settled on Roman. I initially called Sears to do the repairs but I was very disappointed in them. The part they had quoted me over the phone turned out to cost double when the technician came out. Then I priced a few a other companies and the majority could not give me an estimate, even when I told them what exactly needed to be done. Roman was able to do that and I was very pleased with the service. He was straight forward and was able to fix my appliance the very next day. I believe he was reasonably priced.
I've used many different appliance repair companies (my house is 30 years old and I have 5 kids!) and Roman's was by far the best. The dispatcher was friendly and helpful, gave me an estimate price quote and said if they do the work, they drop the estimate fee. Not to mention, he quoted me only $35 for the service call on my dryer when two other companies quoted $50! The repairman was nice and polite and explained everything to me before he started working. I will use Roman for all of my appliances!
Pros: fast response, nice people, reasonable price
I called Roman Appliance repair to repair my washer. He came out and gave me an estimate but it was very high. I didnt call him back
Pros: Nice guy, Prompt
Cons: Too expensive
Decent response time. They charge for an inspection at a reasonable rate, but they get you on the actual repair. I would have saved money by getting a second quote. I wouldn't quite recommend.
Pros: fast
Cons: price is ridiculous.