Lawn of dreams

★★★☆☆

About Lawn of dreams

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Laws of Dream LLC

I would not personally recommend this landscaper.

At the beginning we dealt with Bev, the owners wife, she is very nice and charming and gives a sense of trust, when dealing with them. We wanted a nice back yard with plant flower bushes, mulch beds and irrigation system. When the job was completed, we mentioned that the some of the plants the planted where not as big as they should. She mentioned the bad winter we experience and we agreed that he might the issue. We also pointed out that the irrigation was not dug properly and that the drain was higher than the lowest point and should be leveled. The answer you need to give it time.
After a week, the grass was showing through the mulched bed. We called a few times and email a few times. No responses, my wife sent another email asking for rectification or we may have to write them an unfavorable review. After 2 phone calls and 2 emails, its fair to say that we were aggravated by the lack of responses.
Here is the answer of the owner Rich Semioli

First off I know you dealt with Bev on most of this job but now you dealing with me and I can tell you this threatening to write a review on me is not going to make me move any faster.so,all the other people I committed to I should just blow them off is what you're trying to say to me right? For your information I did stop at your house as I said I would! Please don't question my integrity again! We are in the busiest time of the year I'm sorry it's not meeting your timetable. Nevertheless I did notice the box had moved I know it did rain pretty heavily after we did the job that's normal! I will be out there as soon as I can have a good night Rich

It has been a month now, and we have not heard anything from them. If he came to the house, or so he says, he did not attempt to call or knock at the door. Now the irrigation pipes are showing in few places and still no signs of them. Money seem to be is only objective. Once he is paid he doesnt really care about his clients.

This company unfortunately does not live up to their name Lawns of Dream.

1
★☆☆☆☆

Laws of Dream LLC

I would not personally recommend this landscaper.

At the beginning we dealt with Bev, the owners wife, she is very nice and charming and gives a sense of trust, when dealing with them. We wanted a nice back yard with plant flower bushes, mulch beds and irrigation system. When the job was completed, we mentioned that the some of the plants the planted where not as big as they should. She mentioned the bad winter we experience and we agreed that he might the issue. We also pointed out that the irrigation was not dug properly and that the drain was higher than the lowest point and should be leveled. The answer you need to give it time.
After a week, the grass was showing through the mulched bed. We called a few times and email a few times. No responses, my wife sent another email asking for rectification or we may have to write them an unfavorable review. After 2 phone calls and 2 emails, its fair to say that we were aggravated by the lack of responses.
Here is the answer of the owner Rich Semioli

First off I know you dealt with Bev on most of this job but now you dealing with me and I can tell you this threatening to write a review on me is not going to make me move any faster.so,all the other people I committed to I should just blow them off is what you're trying to say to me right? For your information I did stop at your house as I said I would! Please don't question my integrity again! We are in the busiest time of the year I'm sorry it's not meeting your timetable. Nevertheless I did notice the box had moved I know it did rain pretty heavily after we did the job that's normal! I will be out there as soon as I can have a good night Rich

It has been a month now, and we have not heard anything from them. If he came to the house, or so he says, he did not attempt to call or knock at the door. Now the irrigation pipes are showing in few places and still no signs of them. Money seem to be is only objective. Once he is paid he doesnt really care about his clients.

This company unfortunately does not live up to their name Lawns of Dream.

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We left our house October 2013, and almost one year later, after the first collection company last November dropped his case, Now he send another colletion agency my way. Good things, I save all the document and emails. I am going to dispute his case again, and I will remind all my friends in Charlotte not to use this company. it is really a "Lawn of nightmare" after we have beem a faithful customer for more than 7 years, never missed a single payment. and this is what we got(Please see our previous review).

Last year we have put this on BBB, you can check this out:
This is regarding the reason why I refuse to pay what Lawn of Dream was asking.
We (my husband and I) terminated the contract because we sold the house and moved to other city. And we put out the For-Sale sign on Aug/07/2013 so they should know we are moving soon. And we notified them right after we got the written contract from a buyer. All we did were in GOOD faith. Our past credit record can prove that.
We have been using their service for more than 7 years, and we never have any single late payment. (They can show our perfect payment record in the past).
We have some similar year-long contracts with other service providers (like pest control, termite control), when we notified them, they all understood the situation and did not give us any trouble. (We can provide their information if needed)
The date when we contacted Lawn of Dream (Oct/08/2013) about the cancellation, they stopped coming to cut our grass the next day (They always come Wednesday) without letting us know.
They broke one of head of my irrigation system during cutting the grass this year, and I notified them more than 2 times (verbally and left a message), they kept on ignoring my complaint. Their excuse was that it is not covered under the contract. But our contract is only mentioned it is owners responsibility to flag the head during the aeration process. And this damage was not under that case.
Our remaining contract is 5 months, and the monthly payment is $155.00, so the total remaining payment should be $775.00. But they are asking for $715.00 from us for breaking the contract. During the remaining 5 months, they still need to provide some type of services, like cut grass every week for October and November, blow leaves during the winter, and other prevention service to the lawn. So their business model and ethic is that they do not need to provide the service, but the customers still need to pay for it.
They are the most unethically business we have ever dealt with. You can check their records in this website: http://www.insiderpages.com/b/15250041262/lawn-of-dreams-huntersville
We already file the complaint to BBB, we will also notify Fountain grove homeowner association to warn them so people wont go through what we have been through with them, and we will fight them to the court if necessary.
By the way, we did offer them to pay $300.00 (even though they provide no service), but the owner refuse our reasonable offer and later I even email the owner for not ending the contract and continue the service and I will inform the new owner of the house that I will give them this service as a gift but he replied that since it belong to a new owner so there is liability so he cannot do that, this show his intention of collecting the money without doing any service. So now, they will get nothing from us.
I have the emails that show the conversation I had with Rich Semioli the owner of Lawn of dream I can forward them to you as evidence if needed.

1
★☆☆☆☆

We left our house October 2013, and almost one year later, after the first collection company last November dropped his case, Now he send another colletion agency my way. Good things, I save all the document and emails. I am going to dispute his case again, and I will remind all my friends in Charlotte not to use this company. it is really a "Lawn of nightmare" after we have beem a faithful customer for more than 7 years, never missed a single payment. and this is what we got(Please see our previous review).

Last year we have put this on BBB, you can check this out:
This is regarding the reason why I refuse to pay what Lawn of Dream was asking.
We (my husband and I) terminated the contract because we sold the house and moved to other city. And we put out the For-Sale sign on Aug/07/2013 so they should know we are moving soon. And we notified them right after we got the written contract from a buyer. All we did were in GOOD faith. Our past credit record can prove that.
We have been using their service for more than 7 years, and we never have any single late payment. (They can show our perfect payment record in the past).
We have some similar year-long contracts with other service providers (like pest control, termite control), when we notified them, they all understood the situation and did not give us any trouble. (We can provide their information if needed)
The date when we contacted Lawn of Dream (Oct/08/2013) about the cancellation, they stopped coming to cut our grass the next day (They always come Wednesday) without letting us know.
They broke one of head of my irrigation system during cutting the grass this year, and I notified them more than 2 times (verbally and left a message), they kept on ignoring my complaint. Their excuse was that it is not covered under the contract. But our contract is only mentioned it is owners responsibility to flag the head during the aeration process. And this damage was not under that case.
Our remaining contract is 5 months, and the monthly payment is $155.00, so the total remaining payment should be $775.00. But they are asking for $715.00 from us for breaking the contract. During the remaining 5 months, they still need to provide some type of services, like cut grass every week for October and November, blow leaves during the winter, and other prevention service to the lawn. So their business model and ethic is that they do not need to provide the service, but the customers still need to pay for it.
They are the most unethically business we have ever dealt with. You can check their records in this website: http://www.insiderpages.com/b/15250041262/lawn-of-dreams-huntersville
We already file the complaint to BBB, we will also notify Fountain grove homeowner association to warn them so people wont go through what we have been through with them, and we will fight them to the court if necessary.
By the way, we did offer them to pay $300.00 (even though they provide no service), but the owner refuse our reasonable offer and later I even email the owner for not ending the contract and continue the service and I will inform the new owner of the house that I will give them this service as a gift but he replied that since it belong to a new owner so there is liability so he cannot do that, this show his intention of collecting the money without doing any service. So now, they will get nothing from us.
I have the emails that show the conversation I had with Rich Semioli the owner of Lawn of dream I can forward them to you as evidence if needed.

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The most dishonest , unscrupulous service I have ever used. The crews rush through their work and do lousy maintenance. When they cut my Invisible Fence, I deducted the repair bill and the owner terminated my contract and then sent me a bill for the rest of the year. When I told him he was a crook, he sent my invoice to collections. Thank goodness the collection service realized he was a nut case and dropped it !

1
★☆☆☆☆

The most dishonest , unscrupulous service I have ever used. The crews rush through their work and do lousy maintenance. When they cut my Invisible Fence, I deducted the repair bill and the owner terminated my contract and then sent me a bill for the rest of the year. When I told him he was a crook, he sent my invoice to collections. Thank goodness the collection service realized he was a nut case and dropped it !

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Lawn of Dreams provides great service. They have cared for my yard for several years. My lawn and shrubs look great! If you want GREAT service, hire them.

5
★★★★★

Lawn of Dreams provides great service. They have cared for my yard for several years. My lawn and shrubs look great! If you want GREAT service, hire them.

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They have been caring for my yard for 2 1/2 years and doing a great job. They even helped me with major changing of one portion with stump removal and choosing plants to thrive in the area.

5
★★★★★

They have been caring for my yard for 2 1/2 years and doing a great job. They even helped me with major changing of one portion with stump removal and choosing plants to thrive in the area.

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As the owner , I don't wish to throw stones. Had Ralph s,Shannon s, and Deqiuda paid their bills, I don't feel they would have had a problem.It 's funny to me that the people who who try to get over are the people writing bad reviews. God knows the truth.I will pray for you all regardless.

4
★★★★☆

As the owner , I don't wish to throw stones. Had Ralph s,Shannon s, and Deqiuda paid their bills, I don't feel they would have had a problem.It 's funny to me that the people who who try to get over are the people writing bad reviews. God knows the truth.I will pray for you all regardless.

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Lawn of Dreams has been doing a splendid job in my yard for the past 3 years. Last week, I requested them to trim my shrubs because I was having a party. My request was really late and I understand that they have already scheduled their work for the next couple of days. So, I was so thrilled when I saw the crew cutting my shrubs hours before my party. Thank you! Thank you so much!!!

5
★★★★★

Lawn of Dreams has been doing a splendid job in my yard for the past 3 years. Last week, I requested them to trim my shrubs because I was having a party. My request was really late and I understand that they have already scheduled their work for the next couple of days. So, I was so thrilled when I saw the crew cutting my shrubs hours before my party. Thank you! Thank you so much!!!

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Don't waste your time & money. BAD service, BAD temper. I bent over backwards to try & make it work. I don't like firing anybody. But, the owner is cantankerous. He broke the contract. Didn't do what he was supposed to. I just got tired of it. Now, I have a wonderful person doing my yard work. Wish I had ditched Rich much sooner!!!!

1
★☆☆☆☆

Don't waste your time & money. BAD service, BAD temper. I bent over backwards to try & make it work. I don't like firing anybody. But, the owner is cantankerous. He broke the contract. Didn't do what he was supposed to. I just got tired of it. Now, I have a wonderful person doing my yard work. Wish I had ditched Rich much sooner!!!!

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The best lawn service I have ever had. Moved from New York four years ago and Lawn of Dreams has been servicing my lawn two years before I moved here. My neighbors constantly tell me how my yard is the best in the community.

5
★★★★★

The best lawn service I have ever had. Moved from New York four years ago and Lawn of Dreams has been servicing my lawn two years before I moved here. My neighbors constantly tell me how my yard is the best in the community.

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Absolute horrible job on edging, never edged around any flower beds, very bad work around sidewalk and driveway.

Worst part about it is when I called to complain the guy that answered name is Rich was a complete jerk and basically said he did not need the work and I should have cut my grass 3 weeks ago. Nice to say when your company's name is Lawn of Dreams. Very bad customer service and my yard stays maintained but I was having a baby and just needed a one time grass cut job done while in the hospital.

With all the other Lawn companies out there I would not even consider this one!

1
★☆☆☆☆

Absolute horrible job on edging, never edged around any flower beds, very bad work around sidewalk and driveway.

Worst part about it is when I called to complain the guy that answered name is Rich was a complete jerk and basically said he did not need the work and I should have cut my grass 3 weeks ago. Nice to say when your company's name is Lawn of Dreams. Very bad customer service and my yard stays maintained but I was having a baby and just needed a one time grass cut job done while in the hospital.

With all the other Lawn companies out there I would not even consider this one!

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1 out of 1 people found this review helpful.

.

I was charged for services that I did not receive. My account was given to a collection agency after I requested to know why I was being over charged. The owner's wife cursed at me for questioning a $500 bill she had sent to me. All the bill said was $500 was owed with no explanation what it was for. They have not been out to my residence in 4 months and now say they are owed $1600. That's kind of hard when I was supposed to pay $160.00 per month, for a one year contract.

1
★☆☆☆☆

I was charged for services that I did not receive. My account was given to a collection agency after I requested to know why I was being over charged. The owner's wife cursed at me for questioning a $500 bill she had sent to me. All the bill said was $500 was owed with no explanation what it was for. They have not been out to my residence in 4 months and now say they are owed $1600. That's kind of hard when I was supposed to pay $160.00 per month, for a one year contract.

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1 out of 1 people found this review helpful.

.

I love Lawn of dreams. They come promptly every week and do a fantastic job of taking care of my lawn. They are respectful and polite. Richard does a great job running this company! i highly recommend them to take care of your lawn.

4
★★★★☆

I love Lawn of dreams. They come promptly every week and do a fantastic job of taking care of my lawn. They are respectful and polite. Richard does a great job running this company! i highly recommend them to take care of your lawn.

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