Pacific NorthWest Computers

★★★★☆
With more than 10 of years experience, Pacific NorthWest Computers provides affordable on-site computer repair and in-shop repair services in the Vancouver, Portland, Gresham, Battle Ground, Camas and more! From system configuration and maintenance, to laptop hardware repairs, to spyware/malware removal, to wireless networking and security, to all aspects of computer/electronics maintenance and configuration; we can do it all! **WE ARE NOT RELATED TO or ASSOCIATED WITH "Pacific NW Computers" of Puyallup, WA or Roseburg, OR!**
  • 1104 NE 39th St

    Vancouver, WA 98660

    Map & Directions
  • 360-624-7379

About Pacific NorthWest Computers

Categories
  • Computer Consultants
  • Computer Repair Services
  • Computer System Designers
  • Data Retrieval Services
Hours
Monday: 10:00 AM - 06:00 PM
Tuesday: 10:00 AM - 06:00 PM
Wednesday: 10:00 AM - 06:00 PM
Thursday: 10:00 AM - 06:00 PM
Friday: 10:00 AM - 06:00 PM
Saturday: Closed
Sunday: Closed

Computer & Internet Services

Computer & Internet Services
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They cracked the bottom of the machine and refuse to be at fault. Terrible customer service

1
★☆☆☆☆

They cracked the bottom of the machine and refuse to be at fault. Terrible customer service

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0 out of 1 people found this review helpful.

Business Response:

Sammy, We have never been contacted by you by phone, in person, by email or by our website’s contact form; nor can we find your name in our system. This review is completely fake!! This is a small town company; I know all my clients personally since I own/ run this business solely myself. My goal is to make my customers computers work their best, and make all who work with us a happy and returning customer. Even if a mistake had been made, we would provide the best service I could so you could say, “There may have been an issue, but they took care of everything”. I give old fashioned customer service and treat my customers as the valued customers that they are. If this review was real, if we had made a mistake, if you had contacted us, we would have made every effort and paid any needed expenses to correct and rectify the problem. The return business of our clients and the referrals they give, because they had a good experience, are the cornerstone of my business. A fake review is a new low though. We will contact InsiderPages for removal of this review. This review is completely fake!!
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Thank you so much for fixing my computer, I seriously wanted to throw it out the window. You turned a very frustrating situation into one with a happy ending. I will be calling Pacific Northwest Computers for all my computer needs.

Excellent customer service, repairs timely and costs were low compared to similar services elsewhere. thumbs up!

5
★★★★★

Thank you so much for fixing my computer, I seriously wanted to throw it out the window. You turned a very frustrating situation into one with a happy ending. I will be calling Pacific Northwest Computers for all my computer needs.

Excellent customer service, repairs timely and costs were low compared to similar services elsewhere. thumbs up!

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1 out of 1 people found this review helpful.

Business Response:

You are ABSOLUTELY welcome!! Thank you very much for your review :)
.

PNWComputers is highly professional. Jon does not speak geek to his customers. Computers do not sit on shelves for two weeks before being repaired. Workmanship is excellent. Customer relations are very good. I highly recommend PNWComputers.

5
★★★★★

PNWComputers is highly professional. Jon does not speak geek to his customers. Computers do not sit on shelves for two weeks before being repaired. Workmanship is excellent. Customer relations are very good. I highly recommend PNWComputers.

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Jon has an awesome business. He dropped everything to help a friend of mine with his modem.Great customer service and answered all of my questions! Highly recommend!

5
★★★★★

Jon has an awesome business. He dropped everything to help a friend of mine with his modem.Great customer service and answered all of my questions! Highly recommend!

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1 out of 1 people found this review helpful.

Business Response:

Thank you very much for your review :) My goal is always to make my customers computers work their best, and make all who work with us a happy and returning customer :) Thank you again for the review!
.

I found Pacific Northwest Computers to be very responsive even when I just emailed random questions. I have always gotten a prompt response. The work that was done was far above other service I had received, and I got some good suggestions for keeping things running smoothly.

5
★★★★★

I found Pacific Northwest Computers to be very responsive even when I just emailed random questions. I have always gotten a prompt response. The work that was done was far above other service I had received, and I got some good suggestions for keeping things running smoothly.

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1 out of 1 people found this review helpful.

Business Response:

Thank you very much for your review :) My goal is always to make my customers computers work their best, and make all who work with us a happy and returning customer :) Thank you again for the review!
.

Really nice and fast young gentlemen, knows what he is doing and is very very reasonable, will recommend him!!

4
★★★★☆

Really nice and fast young gentlemen, knows what he is doing and is very very reasonable, will recommend him!!

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1 out of 1 people found this review helpful.

Business Response:

Thank you very much for your review :) My goal is always to make my customers computers work their best, and make all who work with us a happy and returning customer :) Thank you again for the review!
.

Jon-Eric recently built a computer for me. The cost was comparable to a big box store, but his personal service was far superior! Jon is truly passionate about computers, extremely knowledgeable about the latest trends and developments in most all aspects of PCs, and will give you just the right amount of "geek-speak" that you can handle. He is especially current on the best (and free!) anti virus / spyware software available, loaded it, and most importantly taught me how to best use it. I had a long list of questions when I picked up my computer, and he patiently answered every single one.

It was well worth the bit of extra drive from Portland to his place in Vancouver. I had a few post purchase video card related questions which were answered promptly via email. Building a computer is relatively simple, but Jon's top notch customer service is what really sets him apart. Try getting this level of competence and professional care from a big box store - you will not. Support a small locally business, and you will be happy. Pacific NorthWest Computers has my business for a long, long time.

5
★★★★★

Jon-Eric recently built a computer for me. The cost was comparable to a big box store, but his personal service was far superior! Jon is truly passionate about computers, extremely knowledgeable about the latest trends and developments in most all aspects of PCs, and will give you just the right amount of "geek-speak" that you can handle. He is especially current on the best (and free!) anti virus / spyware software available, loaded it, and most importantly taught me how to best use it. I had a long list of questions when I picked up my computer, and he patiently answered every single one.

It was well worth the bit of extra drive from Portland to his place in Vancouver. I had a few post purchase video card related questions which were answered promptly via email. Building a computer is relatively simple, but Jon's top notch customer service is what really sets him apart. Try getting this level of competence and professional care from a big box store - you will not. Support a small locally business, and you will be happy. Pacific NorthWest Computers has my business for a long, long time.

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1 out of 1 people found this review helpful.

Business Response:

Thank you very much for your review :) My goal is always to make my customers computers work their best, and make all who work with us a happy and returning customer :) Thank you again for the review!
.

I had my computer custom built by Jon-Eric. It has performed flawlessly! My requests were discussed, and where desirable, were upgraded. As a result, I got more than I bargained for! I have never had a speed or connectivity issue that was my computer's fault. Support has always been relevant and concise, which most of us know is special in its own right!
I think the rates are special, too!

5
★★★★★

I had my computer custom built by Jon-Eric. It has performed flawlessly! My requests were discussed, and where desirable, were upgraded. As a result, I got more than I bargained for! I have never had a speed or connectivity issue that was my computer's fault. Support has always been relevant and concise, which most of us know is special in its own right!
I think the rates are special, too!

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1 out of 1 people found this review helpful.

Business Response:

Thank you very much for your review :) My goal is always to make my customers computers work their best, and make all who work with us a happy and returning customer :) Thank you again for the review!
.

Pacific NorthWest Computers is extremely fast, competent, and the price is right! I brought my computer in with a blown mother board and it was fixed the same day for about half what the other stores wanted to fix it.

5
★★★★★

Pacific NorthWest Computers is extremely fast, competent, and the price is right! I brought my computer in with a blown mother board and it was fixed the same day for about half what the other stores wanted to fix it.

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2 out of 2 people found this review helpful.

Business Response:

Thank you very much for your review :) My goal is always to make my customers computers work their best, and make all who work with us a happy and returning customer :) Thank you again for the review!

Message from Pacific NorthWest Computers

~ In-Shop as well as On-site Repair & Support Services; Pick-Up & Delivery Services as well!

~ Computer Diagnostics, Repair, Service, Tune-up, Setup, and Support; Apple & PC's!

~ Residential & Commercial Computer Repair & Service; Servers, Workstations, Tablets, Mobile Devices, etc.

~ Computer Hardware Repair/Laptop Repair (DC Jacks, Broken Screens, Keyboards Etc)

~ Computer Rebuild & Overhaul Services; Servers, Workstations, Laptops, etc. *USED AND NEW SYSTEMS!

~ Custom Built Computer Systems; Desktops, Servers, Design/Gaming Systems, etc.

~ Anti Spam, Anti Spyware Antivirus & Security; Virus, Spyware & Malware Removal

~ Performance Improvement

~ Peripheral Sales, Support, Installation and Troubleshooting (Printers, Scanners, Etc)

~ Software/Hardware Sales, Service and Support

~ Networking Sales, Service, Security and Support: Servers, Wireless Solutions, DSL/Cable Modem Setup, NAS Drives, Sonos, Etc.

~ Data Recovery, Transfer & Retrieval Services

~ Data Backup Services

~ Password Removal

~ Customizable Instruction & Training; PC/Apple, Mobile Devices, Software, General ~ Use, Group Training, etc.

~ Computer Technology Consultation

~ Maintenance Contracts

More about Pacific NorthWest Computers

Service & Repair, at a Price That's Fair! Building trust and lasting relationships, one computer at a time!! Technology Support & Repair, Without the Stress! Pacific NorthWest Computers offers trustworthy competence at a time when you need it the most! We service PC's, Mac's, Laptops, Netbooks, Desktops, iPod's, Servers, Networks and more! We explore and present all possible repair routes and options to help you save time and money! Plus we explain everything in plain English; not geek! Your Satisfaction Is Our Top Priority! Customer service is the core of Pacific NorthWest Computers; Do unto others as you would have them do unto you. The quality of our customer service and our extensive & competent repair know-how are what help make Pacific NorthWest Computer's stand out above the rest! We are building trust & lasting relationships, one computer at a time! CompTIA A+ Certified Technicians as well as Fully Licensed & Insured

 

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