Monkey Joe's - University

★★★★☆
  • 10215 University City Blvd

    Charlotte, NC 28213

    Map & Directions
  • 704-549-1588

About Monkey Joe's - University

Categories
  • Banquet Rooms
Details
  • Children's Parties
Hours
M-Th 10am-7pm, F-Sa 10am-8:30pm, Su 12pm-7pm
Special Offer
Contact us today!
Emails
  • Bmelerine@tmaplay.com
Phones
  • Mobile (704-549-1588)
4.4 5
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.

One of the most inexpensive places you can take the kids all day and I promise they will have a blast. Great idea for a business and great staff. Take your family to monkey joes you wont regret it....

3
★★★★★

One of the most inexpensive places you can take the kids all day and I promise they will have a blast. Great idea for a business and great staff. Take your family to monkey joes you wont regret it....

.

Kristin B, we wish we could accomodate customers who would like to come in for a party smaller than 8 children, but unfortunately we cannot. It's company policy. Let me explain why it is a policy. It would be unfair to those customers that do wish to take advantage of our party suites.
However, we do allow customers like yourself to come into Monkey Joe's and just play. You just cannot bring in any outside items. I would suggest that you hold the party at your house, bring the kids in to play and take them home for cake and ice cream.
Finally, we make every attempt to emphasize superior customer service to our employees. We apologize that we were unable to accomodate your request, but the employee should have done their best to accomodate you. Again, we apologize for this.
Hopefully, this explanation helps you understand our policies, and you will consider returning to Monkey Joe's in the future.

5
★★★★★

Kristin B, we wish we could accomodate customers who would like to come in for a party smaller than 8 children, but unfortunately we cannot. It's company policy. Let me explain why it is a policy. It would be unfair to those customers that do wish to take advantage of our party suites.
However, we do allow customers like yourself to come into Monkey Joe's and just play. You just cannot bring in any outside items. I would suggest that you hold the party at your house, bring the kids in to play and take them home for cake and ice cream.
Finally, we make every attempt to emphasize superior customer service to our employees. We apologize that we were unable to accomodate your request, but the employee should have done their best to accomodate you. Again, we apologize for this.
Hopefully, this explanation helps you understand our policies, and you will consider returning to Monkey Joe's in the future.

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.

Kids had a great time and I didn't have to worry about a thing. They said they sterilize the entire facility regularly so I didn't worry about the kids playing on any of the inflatables, slides or bouncies. I love this place and so do the kids.

2
★★★★★

Kids had a great time and I didn't have to worry about a thing. They said they sterilize the entire facility regularly so I didn't worry about the kids playing on any of the inflatables, slides or bouncies. I love this place and so do the kids.

Pros: Great Customer Service, Clean as Can Be...

Cons: Can't think of any

.

Loved every minute of my stay, the kids played and i knew that they were in a safe environment the staff was amazing friendly and knowledgeable. i will be having my sons birthday party there next year.

2
★★★★★

Loved every minute of my stay, the kids played and i knew that they were in a safe environment the staff was amazing friendly and knowledgeable. i will be having my sons birthday party there next year.

Pros: clean, friendly, safe

Cons: wish i had my kids party there

.

I was absolutely dissapointed with Monkey Joe's customer service! I was throwing my 3 year old son a birthday party and was hoping to do it at Monkey Joe's. He only had 3 little friends coming, so it was not economical to purchase their $200 or $150 birthday packages! I was planning on ordering THEIR pizza and THEIR icecream cups. I only wanted to bring in a festive table cloth for our table and a balloon. I was told, "Absolutely not." by their manager. Wow. There is no value or service here!
I can take my kids to Chuck E. Cheese and feed them pizza and drinks and give them plenty of tokens for under $20 AND bring my own table cloth and a balloon for my table! I do not reccommend the University Monkey Joe's at all!

1
★☆☆☆☆

I was absolutely dissapointed with Monkey Joe's customer service! I was throwing my 3 year old son a birthday party and was hoping to do it at Monkey Joe's. He only had 3 little friends coming, so it was not economical to purchase their $200 or $150 birthday packages! I was planning on ordering THEIR pizza and THEIR icecream cups. I only wanted to bring in a festive table cloth for our table and a balloon. I was told, "Absolutely not." by their manager. Wow. There is no value or service here!
I can take my kids to Chuck E. Cheese and feed them pizza and drinks and give them plenty of tokens for under $20 AND bring my own table cloth and a balloon for my table! I do not reccommend the University Monkey Joe's at all!

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Message from Monkey Joe's - University

What fun it is to bounce thought Monkey Joe he was so excited about his new found fun that Monkey Joe and his friends explored the island to find more bouncy places for everyone to enjoy.

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