Bw Premier Collection Resort At The Mountain

★★★☆☆
  • 68010 E Fairway Ave

    Welches, OR 97067

    Map & Directions
  • 503-622-3101

About Bw Premier Collection Resort At The Mountain

Hours
Daily 24 Hours
2.5 2
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My husband and I chose to have our wedding at the Resort at the Mountain on February 12th, 2011. They gave us a "free" room for our wedding suite, which will now cost us about $2,000. When we originally booked it for our wedding we were told that we would be able to set up the night before so that we wouldn't be rushing the day of the wedding. About a week before we were told that there was a group using the room the night before and day of. The ceremony and reception turned out to be beautiful. The food was really good except that the Resort had changed the menu without tell us. After the reception my Husband and I returned to our room. When we woke up in the morning to go snowboarding, I noticed my computer wasn't in the room. Unfortunately while we were at the wedding someone had broke into our room and stolen my computer, my real pearl necklace, some cash and gift cards, and one of my photographers cameras. They had also taken my Kindle but that was found in the parking lot by another guest. I was hysterical; I am a graphic designer so without my computer I can't work. I also had several projects on there and 2-3 years of photos that I will never get back. We filed a police report and a complaint against the Resort. The General Manger Frank is a jerk. He was extremely rude and unprofessional to my husband. I don't know who put him in charge but he should be fired for how he has acted. The Resort received at least $15,000 from our wedding but they will not take any responsibility for not having security and my stuff being stolen, they haven't even said I'm sorry. If you want your belongings stolen then you should stay at the Resort. Our story has spread in Oregon and I hope that I can save someone from making the mistake of losing valuables by staying there.

1
★☆☆☆☆

My husband and I chose to have our wedding at the Resort at the Mountain on February 12th, 2011. They gave us a "free" room for our wedding suite, which will now cost us about $2,000. When we originally booked it for our wedding we were told that we would be able to set up the night before so that we wouldn't be rushing the day of the wedding. About a week before we were told that there was a group using the room the night before and day of. The ceremony and reception turned out to be beautiful. The food was really good except that the Resort had changed the menu without tell us. After the reception my Husband and I returned to our room. When we woke up in the morning to go snowboarding, I noticed my computer wasn't in the room. Unfortunately while we were at the wedding someone had broke into our room and stolen my computer, my real pearl necklace, some cash and gift cards, and one of my photographers cameras. They had also taken my Kindle but that was found in the parking lot by another guest. I was hysterical; I am a graphic designer so without my computer I can't work. I also had several projects on there and 2-3 years of photos that I will never get back. We filed a police report and a complaint against the Resort. The General Manger Frank is a jerk. He was extremely rude and unprofessional to my husband. I don't know who put him in charge but he should be fired for how he has acted. The Resort received at least $15,000 from our wedding but they will not take any responsibility for not having security and my stuff being stolen, they haven't even said I'm sorry. If you want your belongings stolen then you should stay at the Resort. Our story has spread in Oregon and I hope that I can save someone from making the mistake of losing valuables by staying there.

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The Resort at the Mountain is a fun and relaxing getaway on your way to Mt. Hood about an hour from Portland. I held my wedding here and was always impressed with the resort, its surroundings and the majority of the staff. During that weekend all of the staff treated my many guests extremely well. The Resort has since gotten an extensive makeover. The renovations have made this getaway even more spectacular. The three nine hole golf courses are very fun and scenic, one is a little easier but two are more difficult. There is an outdoor pool, multiple restaurant outlets and plenty of places to enjoy the scenery of the Pacific Northwest.

4
★★★★☆

The Resort at the Mountain is a fun and relaxing getaway on your way to Mt. Hood about an hour from Portland. I held my wedding here and was always impressed with the resort, its surroundings and the majority of the staff. During that weekend all of the staff treated my many guests extremely well. The Resort has since gotten an extensive makeover. The renovations have made this getaway even more spectacular. The three nine hole golf courses are very fun and scenic, one is a little easier but two are more difficult. There is an outdoor pool, multiple restaurant outlets and plenty of places to enjoy the scenery of the Pacific Northwest.

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