Udder Delight

★★☆☆☆

About Udder Delight

Categories
  • Food Stores
  • Candy Stores

Food

Food
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I waited for an inordinate period of time while the 2 gentlemen who look to own the business, went about their business. One never looked at the customers (waiting in line!), but rather walked around with a tablet and wrote his findings? The other went between the back and the front freezer case, again never looked at customers, and took care of "his business"? My soft ice cream was so soft it melted almost right out of the cone before I could walk to my car. No stars is my vote and if I can find a way to contact the two gentlemen directly, I surely will! I am very unhappy with my lengthy experience just now AND the $2.60 I wasted.

1
★☆☆☆☆

I waited for an inordinate period of time while the 2 gentlemen who look to own the business, went about their business. One never looked at the customers (waiting in line!), but rather walked around with a tablet and wrote his findings? The other went between the back and the front freezer case, again never looked at customers, and took care of "his business"? My soft ice cream was so soft it melted almost right out of the cone before I could walk to my car. No stars is my vote and if I can find a way to contact the two gentlemen directly, I surely will! I am very unhappy with my lengthy experience just now AND the $2.60 I wasted.

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Business Response:

Patron - Kathy B. Kathy - Sorry your experience at Udder Delight was not enjoyable. This is not a franchise, we developed this concept and work everyday to make the business and customer experience memorable. My partner and I try to smile at as many customers as possible but we do have to take inventory of ice cream to be made and make sure our display freezer is full of product for all to enjoy. In the future , if you have a complaint, the best way for us to address it would be for you to tell us directly. Stop in or call any time (215) 643-3060.
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I beg to differ with the last review. The selection of ice cream , soft serve , and frozen yogurt is great...not to mention all of the flavors. The only time the wait is really long is when there are alot of people there in the evenings. That is the same with any crowded restaurant you would go to.You have to wait. I find their prices very reasonable and they give you huge portions. Compared to Coldstone they give you much more, at better prices. Some of the staff are better then others, but this is not the Ritz Carlton. It's ice cream. Oh..and by the way...the specialty cream ices are amazing.

4
★★★★☆

I beg to differ with the last review. The selection of ice cream , soft serve , and frozen yogurt is great...not to mention all of the flavors. The only time the wait is really long is when there are alot of people there in the evenings. That is the same with any crowded restaurant you would go to.You have to wait. I find their prices very reasonable and they give you huge portions. Compared to Coldstone they give you much more, at better prices. Some of the staff are better then others, but this is not the Ritz Carlton. It's ice cream. Oh..and by the way...the specialty cream ices are amazing.

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.

The ice cream is good, but the store itself is nothing special. One or two of the employees are very pleasant, but others are rude. I also had to wait 20 minutes to place my order the other day (weekday, middle of afternoon) even though there were only 2 people ahead of me and even though another employee (possibly the owner) was just walking back and forth behind the counter not doing anything.

In addition to ice cream, they also have water ice.

It is expensive for what you get - I would not recommend unless you are local and it is more convenient than another store.

2
★★☆☆☆

The ice cream is good, but the store itself is nothing special. One or two of the employees are very pleasant, but others are rude. I also had to wait 20 minutes to place my order the other day (weekday, middle of afternoon) even though there were only 2 people ahead of me and even though another employee (possibly the owner) was just walking back and forth behind the counter not doing anything.

In addition to ice cream, they also have water ice.

It is expensive for what you get - I would not recommend unless you are local and it is more convenient than another store.

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