Lakeland Estates Apartment Homes

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  • 630 Colony Lake Estates Dr

    Stafford, TX 77477

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Norwegian Wood Apartments

609 Merrow Road Rte 195 Tolland, CT

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Norwegian Wood Apartments

609 Merrow Road Rte 195 Tolland, CT

2.5 6
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I was set to move in on the Aug12. I requested a walk-thru and had paper works signed on the day before in the afternoon. Management said it would not be ready. She said it would be ready Aug12 morning as promised, but not Aug11 afternoon. Strange.\n\nI found out when I moved in that the apartment has a mix of strong new carpet and old smoke/tar odor. Previous occupant was a heavy smoker. New carpet installed just the day before. I moved in the next day. Management tried to deodorize with an in-house ozone generator. It ran for two full days, but it did not help. Then they stepped it up and ordered a professional deodorizing treatment, which ran for two more days. It didn't help either. I was technically homeless during the treatments. the lease on my old place was up and the new apartment was filled with ozone and was unsafe to stay.\n\nFour days later, the treatment finished, but the smell still lingered and was nauseating. How can management expect someone move in right after new carpet is installed. Carpet glue is full of toxic chemicals. According to the EPA, the place should be fully ventilated for at least 2 to 3 days. \n\nBeside the glue smell, the place has old smoke/tar odor which the management denied. They said it was just carpet smell and the air conditioner should have been cleaned, so it should be free from odor. The fact is the air conditioner was gross. \n\nThat is probably where the smoke/tar odor came from. After 4 days of exposing to the air, my mattress, pillows, fabric and etc all smell. I had to spend time washing them all.\n\nKnowing that the odor will not go away anytime soon, I was so frustrated that I moved out 4 days later. I was asked to move out the very next day!! I had no time to find a new place to live. It wasn't even enough time to arrange for movers. Management acted like it was none of their fault and said my noses were just too sensitive. It is not just a sensitivity issue. It is about toxic chemicals making people sick!\n\nI spent weeks planning on the move. I had to find another place to live in no time, reconnect utilities, rearrange move. I spent TWICE the money on the move. One trip to move into the smelly apartment and to move out. Let alone the cost of missing work, another move, stress and frustration!! Moving is hard, and I did it TWICE in less than a week!!! \n\nIf only management took the time to make things ready before someone moves in, none of this should have happened. Now it made sense why the apartment was not ready on the day before the move in. In fact, it never was. It was one horrible experience!!!!!!!\n

0
★☆☆☆☆

I was set to move in on the Aug12. I requested a walk-thru and had paper works signed on the day before in the afternoon. Management said it would not be ready. She said it would be ready Aug12 morning as promised, but not Aug11 afternoon. Strange.\n\nI found out when I moved in that the apartment has a mix of strong new carpet and old smoke/tar odor. Previous occupant was a heavy smoker. New carpet installed just the day before. I moved in the next day. Management tried to deodorize with an in-house ozone generator. It ran for two full days, but it did not help. Then they stepped it up and ordered a professional deodorizing treatment, which ran for two more days. It didn't help either. I was technically homeless during the treatments. the lease on my old place was up and the new apartment was filled with ozone and was unsafe to stay.\n\nFour days later, the treatment finished, but the smell still lingered and was nauseating. How can management expect someone move in right after new carpet is installed. Carpet glue is full of toxic chemicals. According to the EPA, the place should be fully ventilated for at least 2 to 3 days. \n\nBeside the glue smell, the place has old smoke/tar odor which the management denied. They said it was just carpet smell and the air conditioner should have been cleaned, so it should be free from odor. The fact is the air conditioner was gross. \n\nThat is probably where the smoke/tar odor came from. After 4 days of exposing to the air, my mattress, pillows, fabric and etc all smell. I had to spend time washing them all.\n\nKnowing that the odor will not go away anytime soon, I was so frustrated that I moved out 4 days later. I was asked to move out the very next day!! I had no time to find a new place to live. It wasn't even enough time to arrange for movers. Management acted like it was none of their fault and said my noses were just too sensitive. It is not just a sensitivity issue. It is about toxic chemicals making people sick!\n\nI spent weeks planning on the move. I had to find another place to live in no time, reconnect utilities, rearrange move. I spent TWICE the money on the move. One trip to move into the smelly apartment and to move out. Let alone the cost of missing work, another move, stress and frustration!! Moving is hard, and I did it TWICE in less than a week!!! \n\nIf only management took the time to make things ready before someone moves in, none of this should have happened. Now it made sense why the apartment was not ready on the day before the move in. In fact, it never was. It was one horrible experience!!!!!!!\n

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I was set to move in on the Aug12. I requested a walk-thru and had paper works signed on the day before in the afternoon. Management said it would not be ready. She said it would be ready Aug12 morning as promised, but not Aug11 afternoon. Strange.

I found out when I moved in that the apartment has a mix of strong new carpet and old smoke/tar odor. Previous occupant was a heavy smoker. New carpet installed just the day before. I moved in the next day. Management tried to deodorize with an in-house ozone generator. It ran for two full days, but it did not help. Then they stepped it up and ordered a professional deodorizing treatment, which ran for two more days. It didn't help either. I was technically homeless during the treatments the lease on my old place was up and the new apartment was filled with ozone and was unsafe to stay.

Four days later, the treatment finished, but the smell still lingered and was nauseating. How can management expect someone move in right after new carpet is installed. Carpet glue is full of toxic chemicals. According to the EPA, the place should be fully ventilated for at least 2 to 3 days. See link:
http://www.epa.gov/iaq/pubs/hpguide.html#faq6

Beside the glue smell, the place has old smoke/tar odor which the management denied. They said it was just carpet smell and the air conditioner should have been cleaned, so it should be free from odor. The fact is the air conditioner was gross. See pic in links below. That is probably where the smoke/tar odor came from. After 4 days of exposing to the air, my mattress, pillows, fabric and etc all smell. I had to spend time washing them all.
http://www.flickr.com/photos/62047976@N07/6071429390/
http://www.flickr.com/photos/62047976@N07/6071429538/

Knowing that the odor will not go away anytime soon, I was so frustrated that I moved out 4 days later. I was asked to move out the very next day. I had no time to find a new place to live. It wasn't even enough time to arrange for movers. Management acted like it was none of their fault and said my noses were just too sensitive. It is not just a sensitivity issue. It is about toxic chemicals making people sick.

I spent weeks planning on the move. I had to find another place to live in no time, reconnect utilities, rearrange move. I spent TWICE the money on the move. One trip to move into the smelly apartment and to move out. Let alone the cost of missing work, another move, stress and frustration. Moving is hard, and I did it TWICE in less than a week! If only management took the time to make things ready before someone moves in, none of this should have happened. Now it made sense why the apartment was not ready on the day before the move in. In fact, it never was. It was one horrible experience!!!!!!!

Read more: http://www.apartmentratings.com/rate/TX-Stafford-Lakeland-Estates-1313006.html#ixzz1a1qFZfrK

1
★☆☆☆☆

I was set to move in on the Aug12. I requested a walk-thru and had paper works signed on the day before in the afternoon. Management said it would not be ready. She said it would be ready Aug12 morning as promised, but not Aug11 afternoon. Strange.

I found out when I moved in that the apartment has a mix of strong new carpet and old smoke/tar odor. Previous occupant was a heavy smoker. New carpet installed just the day before. I moved in the next day. Management tried to deodorize with an in-house ozone generator. It ran for two full days, but it did not help. Then they stepped it up and ordered a professional deodorizing treatment, which ran for two more days. It didn't help either. I was technically homeless during the treatments the lease on my old place was up and the new apartment was filled with ozone and was unsafe to stay.

Four days later, the treatment finished, but the smell still lingered and was nauseating. How can management expect someone move in right after new carpet is installed. Carpet glue is full of toxic chemicals. According to the EPA, the place should be fully ventilated for at least 2 to 3 days. See link:
http://www.epa.gov/iaq/pubs/hpguide.html#faq6

Beside the glue smell, the place has old smoke/tar odor which the management denied. They said it was just carpet smell and the air conditioner should have been cleaned, so it should be free from odor. The fact is the air conditioner was gross. See pic in links below. That is probably where the smoke/tar odor came from. After 4 days of exposing to the air, my mattress, pillows, fabric and etc all smell. I had to spend time washing them all.
http://www.flickr.com/photos/62047976@N07/6071429390/
http://www.flickr.com/photos/62047976@N07/6071429538/

Knowing that the odor will not go away anytime soon, I was so frustrated that I moved out 4 days later. I was asked to move out the very next day. I had no time to find a new place to live. It wasn't even enough time to arrange for movers. Management acted like it was none of their fault and said my noses were just too sensitive. It is not just a sensitivity issue. It is about toxic chemicals making people sick.

I spent weeks planning on the move. I had to find another place to live in no time, reconnect utilities, rearrange move. I spent TWICE the money on the move. One trip to move into the smelly apartment and to move out. Let alone the cost of missing work, another move, stress and frustration. Moving is hard, and I did it TWICE in less than a week! If only management took the time to make things ready before someone moves in, none of this should have happened. Now it made sense why the apartment was not ready on the day before the move in. In fact, it never was. It was one horrible experience!!!!!!!

Read more: http://www.apartmentratings.com/rate/TX-Stafford-Lakeland-Estates-1313006.html#ixzz1a1qFZfrK

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Ive lived in a home before in a brand new subdivision and there was high crime there. \r\nI live at Lakeland estates now and they have taken the proper measure to secure the property. \r\nThe gate is in working condition and they hired a courtesy officer to patrol the property,\r\nliving in apartment there will have it pros and cons. i am happy that they take pride in there community and not let outsiders in because the resident are the ones paying for a nice place to live and for others to come and destroy it is not cool. \r\nAs far as the staff u must let them know at the office to correct the error. Allow for time to past and then report it. \r\nSometimes you have to let people realize there error. \r\nWhen you want something you have to let them now you want a notice that they were in your unit after a work order, sometimes it can be our own fault for not expressing what we would like. \r\nI have had a good experience and I know that if I ever did have a problem it would be taking care of. As far as i have seen the management has shown concern and is polite to me and they have an open door policy for the residents as well. They keep us informed and updated on things that do happen which is very important (they don't hide it from us) they want us to be watchful and be aware of suspicious acts on the grown \r\nThey keep the office and grounds keep up and looking neat. They are pet friendly. They keep the pool and Jacuzzi clean which is also something great!!!!!! Many apts. there pools are not cleaned and kept up! \r\n\r\nAll around it has been a nice place, quite; no problems and again you can't stop crime anywhere! \r\n\r\n\r\n\r\n

2
★★★★☆

Ive lived in a home before in a brand new subdivision and there was high crime there. \r\nI live at Lakeland estates now and they have taken the proper measure to secure the property. \r\nThe gate is in working condition and they hired a courtesy officer to patrol the property,\r\nliving in apartment there will have it pros and cons. i am happy that they take pride in there community and not let outsiders in because the resident are the ones paying for a nice place to live and for others to come and destroy it is not cool. \r\nAs far as the staff u must let them know at the office to correct the error. Allow for time to past and then report it. \r\nSometimes you have to let people realize there error. \r\nWhen you want something you have to let them now you want a notice that they were in your unit after a work order, sometimes it can be our own fault for not expressing what we would like. \r\nI have had a good experience and I know that if I ever did have a problem it would be taking care of. As far as i have seen the management has shown concern and is polite to me and they have an open door policy for the residents as well. They keep us informed and updated on things that do happen which is very important (they don't hide it from us) they want us to be watchful and be aware of suspicious acts on the grown \r\nThey keep the office and grounds keep up and looking neat. They are pet friendly. They keep the pool and Jacuzzi clean which is also something great!!!!!! Many apts. there pools are not cleaned and kept up! \r\n\r\nAll around it has been a nice place, quite; no problems and again you can't stop crime anywhere! \r\n\r\n\r\n\r\n

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These are the most rude and inhumane management personnel I have ever met. If you posses, angry, impolite, people hating personality, member of men/women hating club, and hate the world for your shortcomings and wish to let it out on innocent tenants, then lake land estates is the ecstatic place for your employment. And if you live in the neighborhood , your guests and you are most welcome to take a dip in the pool with no questions asked. Because management is so much concerned about outsiders to stroll in and out as they wish. Wont you like to move in now ? or move in the neighborhood and enjoy the apt amenities. Crime rate is high, people get robbed/mugged at night.\nPlease do your self a favor, enjoy the residence ship while not being a residence.

0
★☆☆☆☆

These are the most rude and inhumane management personnel I have ever met. If you posses, angry, impolite, people hating personality, member of men/women hating club, and hate the world for your shortcomings and wish to let it out on innocent tenants, then lake land estates is the ecstatic place for your employment. And if you live in the neighborhood , your guests and you are most welcome to take a dip in the pool with no questions asked. Because management is so much concerned about outsiders to stroll in and out as they wish. Wont you like to move in now ? or move in the neighborhood and enjoy the apt amenities. Crime rate is high, people get robbed/mugged at night.\nPlease do your self a favor, enjoy the residence ship while not being a residence.

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I am in a large one bedroom and I love it. I also love that the walls are not really thin (like in my last apartment) so I hardly ever hear my neighbors.\r\n\r\nThe amenities are really nice (fitness room, pool, jacuzzi, etc.) and I haven't had any problems with anyone in the office (though I do know who the previous reviewer is talking about...she does appear to be unhappy).\r\n\r\nMy only complaints would be my neighbors who appear to not be used to living in a nice place. It is a few times that I have come home to find a mattress and box spring on their patio (it stayed there for over a week). I have also seen them put laundry on their patio, and another day I saw trash bags. I guess the wife must leave it there for her husband to pick up when he leaves for work, but I think it looks really tacky.\r\n\r\nMy only other complaint has to do with maintenance. First of all, when someone has been in my apartment, I like to know. I wish they would leave a slip to say that they have been there. But I had called the office and left a message with the answering service to send maintenance to exterminate (I saw one roach...two total in almost five months), and I never got a slip.\r\n\r\nSo that means that either they never showed, or they didn't leave a slip. Recently I called about a leak under my sink and my kitchen light...the maintenance guy was there within an hour (I happened to be home). He fixed the leak while I was there and said he fixed the light (he left to get a part and came back) but the light still has the same problem. It is the florescent lamp in the kitchen...I have to switch it on and off about four or five times to get it to work.\r\n\r\nOn second thought, I do have another complaint. They need to ditch the florescent kitchen lights and put in track lighting. That would look so much more chic.

2
★★★★☆

I am in a large one bedroom and I love it. I also love that the walls are not really thin (like in my last apartment) so I hardly ever hear my neighbors.\r\n\r\nThe amenities are really nice (fitness room, pool, jacuzzi, etc.) and I haven't had any problems with anyone in the office (though I do know who the previous reviewer is talking about...she does appear to be unhappy).\r\n\r\nMy only complaints would be my neighbors who appear to not be used to living in a nice place. It is a few times that I have come home to find a mattress and box spring on their patio (it stayed there for over a week). I have also seen them put laundry on their patio, and another day I saw trash bags. I guess the wife must leave it there for her husband to pick up when he leaves for work, but I think it looks really tacky.\r\n\r\nMy only other complaint has to do with maintenance. First of all, when someone has been in my apartment, I like to know. I wish they would leave a slip to say that they have been there. But I had called the office and left a message with the answering service to send maintenance to exterminate (I saw one roach...two total in almost five months), and I never got a slip.\r\n\r\nSo that means that either they never showed, or they didn't leave a slip. Recently I called about a leak under my sink and my kitchen light...the maintenance guy was there within an hour (I happened to be home). He fixed the leak while I was there and said he fixed the light (he left to get a part and came back) but the light still has the same problem. It is the florescent lamp in the kitchen...I have to switch it on and off about four or five times to get it to work.\r\n\r\nOn second thought, I do have another complaint. They need to ditch the florescent kitchen lights and put in track lighting. That would look so much more chic.

Pros: Gorgeous, sunny apartment with great amenities

Cons: Maintenance, sloppy neighbors

.

This place is great if you can tolerate the people who work here. I am not talking about maintenance, those guys are one of the most professional maintenance teams around, but the people who actually get to sign your lease are horrible. Every time I have ever gone into the front office, there is normally just one disgruntled lady at the front who is always on her cell phone. I came in there one time and she was talking about what she wanted to eat for dinner and I proceeded to sit by the sign out sheet until her call was done. While the apartments are nice, just hope you don't ever have to deal with the people in the front office. Once a month is about all I can take.

2
★★★★☆

This place is great if you can tolerate the people who work here. I am not talking about maintenance, those guys are one of the most professional maintenance teams around, but the people who actually get to sign your lease are horrible. Every time I have ever gone into the front office, there is normally just one disgruntled lady at the front who is always on her cell phone. I came in there one time and she was talking about what she wanted to eat for dinner and I proceeded to sit by the sign out sheet until her call was done. While the apartments are nice, just hope you don't ever have to deal with the people in the front office. Once a month is about all I can take.

Pros: Rent Prices, The Pool/Hot Tub, Gym

Cons: Management staff, the hispanic lady in front of the doors

 

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