The Haven at Reed Creek

★★★☆☆

About The Haven at Reed Creek

Real Estate

Real Estate
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210 Twin Bridge Cir Pleasant Hill, CA

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2971 N Main St Walnut Creek, CA

2.8824 17
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Poorly maintained, over-priced, and the staff is rarely helpful. That is about all that can be said about the Haven. Your will be promised ammenities(grills/lights/plumbing/pest control/car-wash), but they will rarely work. We were lied to on multiple occassions, including our "completmentary" carpet cleaning. The "Gates" are left wide open half the time. Do yourself a favor, and find somewhere else to go, you will thank me later.

1
★☆☆☆☆

Poorly maintained, over-priced, and the staff is rarely helpful. That is about all that can be said about the Haven. Your will be promised ammenities(grills/lights/plumbing/pest control/car-wash), but they will rarely work. We were lied to on multiple occassions, including our "completmentary" carpet cleaning. The "Gates" are left wide open half the time. Do yourself a favor, and find somewhere else to go, you will thank me later.

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I would like to respond to John D and Mary. The Haven at Reed Creek has pet waste stations located throughout the community; One is located near the pool, another is located at the garages in between the garages located in front of buildings 404 & 410, one by the garages located behind the car wash area (across from the front of building 411) and another behind buildings 411, 415 & 419. The Maintenance staff walks the grounds daily and picks up pet feces that they find on the ground. The property also fines residents who are found to be non-compliant. Unfortunately, part of living in an apartment you will hear noise from your neighbors time to time. The community tries to combat this issue with quiet hours. The staff goes out of their way to help residents and prides themselves on treating all residents the same. It is evident that they enjoy coming to work every day.

Brown Water response: Please click on the following link: http://www.wjbf.com/video?clipId=9467225&autostart=true to find out about the local water woes of both Columbia and Richmond Counties.

5
★★★★★

I would like to respond to John D and Mary. The Haven at Reed Creek has pet waste stations located throughout the community; One is located near the pool, another is located at the garages in between the garages located in front of buildings 404 & 410, one by the garages located behind the car wash area (across from the front of building 411) and another behind buildings 411, 415 & 419. The Maintenance staff walks the grounds daily and picks up pet feces that they find on the ground. The property also fines residents who are found to be non-compliant. Unfortunately, part of living in an apartment you will hear noise from your neighbors time to time. The community tries to combat this issue with quiet hours. The staff goes out of their way to help residents and prides themselves on treating all residents the same. It is evident that they enjoy coming to work every day.

Brown Water response: Please click on the following link: http://www.wjbf.com/video?clipId=9467225&autostart=true to find out about the local water woes of both Columbia and Richmond Counties.

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I completely agree with Mary below. The walls are too damn thin, for "luxury" apartments they certainly skimped out. Every fatass that goes up the stairs makes the walls shake, which causes terrible noise. The dog issue I blame more on the apartment complex, I've seen only one trash can for dog droppings and it's near the pool. People aren't going to walk all the way there to throw that out, why don't they stop being cheap and put more of them around? The staff is also very rude, there was a nice woman who was also pretty, but she vanished. Every time you go down there you get the feeling they look down on you, even though I've never had a late payment and make more than the manager does. When we first moved in, the community here was decent, but more and more loud and obnoxious people have began to move in. The water is also really terrible, brown sludge builds up in the faucet if I don't use it for a day or so. Lastly, as Mary said the rent is too damn high for what you get here, I relocated to the area so I never intended to stay long - but seriously, you're better off getting a mortgage.

2
★★☆☆☆

I completely agree with Mary below. The walls are too damn thin, for "luxury" apartments they certainly skimped out. Every fatass that goes up the stairs makes the walls shake, which causes terrible noise. The dog issue I blame more on the apartment complex, I've seen only one trash can for dog droppings and it's near the pool. People aren't going to walk all the way there to throw that out, why don't they stop being cheap and put more of them around? The staff is also very rude, there was a nice woman who was also pretty, but she vanished. Every time you go down there you get the feeling they look down on you, even though I've never had a late payment and make more than the manager does. When we first moved in, the community here was decent, but more and more loud and obnoxious people have began to move in. The water is also really terrible, brown sludge builds up in the faucet if I don't use it for a day or so. Lastly, as Mary said the rent is too damn high for what you get here, I relocated to the area so I never intended to stay long - but seriously, you're better off getting a mortgage.

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This is the WORST place ever. I have lived here for a year and it SUCKS!!! The rent is high, there is no parking, dog poop everywhere. Furthermore, the walls are super THIN. From your bedroom you can hear everyone walking up and down the stairs. One neighbor put his dogs hair all over the front lawn and they didn't clean it up. There are cracks in the walls. This place is poorly constructed. Dont be fooled by the pool and work out room. If you are looking at this place.....keep looking.

1
★☆☆☆☆

This is the WORST place ever. I have lived here for a year and it SUCKS!!! The rent is high, there is no parking, dog poop everywhere. Furthermore, the walls are super THIN. From your bedroom you can hear everyone walking up and down the stairs. One neighbor put his dogs hair all over the front lawn and they didn't clean it up. There are cracks in the walls. This place is poorly constructed. Dont be fooled by the pool and work out room. If you are looking at this place.....keep looking.

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1 out of 1 people found this review helpful.

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We love it here! For an apartment, it doesn't get any better. Well maintained, up to date ammenities. Garages are available! Staff is great! I do all my own auto maintenance, and have displayed some big redneck moments while the ladies have been giving tours, they have always been super nice and give privacy. All repairs handled prompt. The only down side is the price, but even that is comparable to its great location. Gated, pool, fitness center, garages, and more plus great staff gets a big two thumbs up by me!

5
★★★★★

We love it here! For an apartment, it doesn't get any better. Well maintained, up to date ammenities. Garages are available! Staff is great! I do all my own auto maintenance, and have displayed some big redneck moments while the ladies have been giving tours, they have always been super nice and give privacy. All repairs handled prompt. The only down side is the price, but even that is comparable to its great location. Gated, pool, fitness center, garages, and more plus great staff gets a big two thumbs up by me!

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This "gated" community isn't actually gated, as the gate doesn't encompass the property and the main gate is broken more than it's fixed. The gate actually only extends about 30 feet beyond the driveway, so anybody could actually just drive around it. The grounds are generally covered in dog doo, so watch out if you have kids. It is also right off of Washington, so it can be very hard to get in and out of during peak traffic hours. The staff is usually friendly.

2
★★☆☆☆

This "gated" community isn't actually gated, as the gate doesn't encompass the property and the main gate is broken more than it's fixed. The gate actually only extends about 30 feet beyond the driveway, so anybody could actually just drive around it. The grounds are generally covered in dog doo, so watch out if you have kids. It is also right off of Washington, so it can be very hard to get in and out of during peak traffic hours. The staff is usually friendly.

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1 out of 1 people found this review helpful.

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Very unprofessional, not worth living, not a private grated community apartment mangers allow anyone to access the complex.

1
★☆☆☆☆

Very unprofessional, not worth living, not a private grated community apartment mangers allow anyone to access the complex.

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The Haven at Reed Creek is a great apartment community. The staff is super friendly. They showed me around the property as soon as I came in the door! All my questions were answered with a cheerful attitude. I have been shopping around for sometime now and glad that I found a staff of people who really express how they care to have me as a new tenant. Even the maintenance guy introduced himself and welcomed me!

5
★★★★★

The Haven at Reed Creek is a great apartment community. The staff is super friendly. They showed me around the property as soon as I came in the door! All my questions were answered with a cheerful attitude. I have been shopping around for sometime now and glad that I found a staff of people who really express how they care to have me as a new tenant. Even the maintenance guy introduced himself and welcomed me!

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Ive been a resident here since The Haven opened and I've been very satisfied with my time here. I'm here for four years on a project and it was important to me to find a comfortable, quiet, and nice place to live, I did not want to have to move more then once. The girls in the office are extremely friendly, they've only had one person change over since I've been here, and the new manager is also very nice. Maintenance is quick and very friendly as well. I enjoy the resident functions and even though I don't use them as often as I mean to, it's nice to have all of the 24/7 amenities here. I have recommended this place to two of my friends, both of which have been here for over a year, and both of which love this place. I will continue to recommend this great apartment community to my co-workers!

5
★★★★★

Ive been a resident here since The Haven opened and I've been very satisfied with my time here. I'm here for four years on a project and it was important to me to find a comfortable, quiet, and nice place to live, I did not want to have to move more then once. The girls in the office are extremely friendly, they've only had one person change over since I've been here, and the new manager is also very nice. Maintenance is quick and very friendly as well. I enjoy the resident functions and even though I don't use them as often as I mean to, it's nice to have all of the 24/7 amenities here. I have recommended this place to two of my friends, both of which have been here for over a year, and both of which love this place. I will continue to recommend this great apartment community to my co-workers!

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Hopeless.............now after the new Manager took charge.When we moved in last year, they attracted with great offers...........but after one year the real worth of management came out.The staff is not courteous......... and feels as if they OWN everything...........They do not stick to what they say and offer...........will make you feel as if you do not belong there....All the luxuries they show you..........will take away from you as soon as you move in.....NOT worth paying for what you dont,s get

1
★☆☆☆☆

Hopeless.............now after the new Manager took charge.When we moved in last year, they attracted with great offers...........but after one year the real worth of management came out.The staff is not courteous......... and feels as if they OWN everything...........They do not stick to what they say and offer...........will make you feel as if you do not belong there....All the luxuries they show you..........will take away from you as soon as you move in.....NOT worth paying for what you dont,s get

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If your looking for a place where you can enjoy your private times look else where... Not only does the staff seem to nose in your business but the damn neighbors. Not to mention how the maintenance team that comes in to clean and cut the grass. Several times I've had to clean excessive amounts of dirt and grass off of my car. I have reason to believe that the maintenance team enters your apt at random. Also, the Gate is always broken! People come into the area checking the place out now so I believe there's only a matter of time before there's a break-in. I can't WAIT TO LEAVE!

2
★★☆☆☆

If your looking for a place where you can enjoy your private times look else where... Not only does the staff seem to nose in your business but the damn neighbors. Not to mention how the maintenance team that comes in to clean and cut the grass. Several times I've had to clean excessive amounts of dirt and grass off of my car. I have reason to believe that the maintenance team enters your apt at random. Also, the Gate is always broken! People come into the area checking the place out now so I believe there's only a matter of time before there's a break-in. I can't WAIT TO LEAVE!

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I have lived at The Haven at Reed Creek for the better part of 5 months. Within this time I have found my experience here to be quite enjoyable. I was very impressed with how clean and well maintained everything within the community has been. The staff has always been very friendly and helpful. Whenever I had a question or issue that needed to be addressed, they were always more then willing to take the time to help out.
And they are always looking for ways to get the apartment community together, whether it be Karaoke, poolside BBQs, or birthday celebrations.
I was fortunate to rent a unit that overlooks the pool area behind the club house, and I have to say that I feel like I'm on vacation. The entire layout of my area closely resembles some of the higher end, all-inclusive resorts that I've been too.
Although priced a little higher then some of the rental communities in the area, I feel that is worth it. I feel safe and comfortable here, and do enjoy interacting with other residents. It truly feels like a community where, if you make the smallest effort, everyone gets to know each other. I also enjoy being able to relax outside on my balcony and be greeted by well manicured landscaping.

As for issues with dog "doo doo," I'm sure the apartment staff does what they can to limit its existence in the area. But it is not their fault that the "residents" who own the animals feel that they do not need to clean up after their pets.

I really enjoy living here and feel very lucky to have found a place such as The Haven during my stay in Georgia. I look forward to the winter months ahead, although saying good bye to the pool will be quite sad.

5
★★★★★

I have lived at The Haven at Reed Creek for the better part of 5 months. Within this time I have found my experience here to be quite enjoyable. I was very impressed with how clean and well maintained everything within the community has been. The staff has always been very friendly and helpful. Whenever I had a question or issue that needed to be addressed, they were always more then willing to take the time to help out.
And they are always looking for ways to get the apartment community together, whether it be Karaoke, poolside BBQs, or birthday celebrations.
I was fortunate to rent a unit that overlooks the pool area behind the club house, and I have to say that I feel like I'm on vacation. The entire layout of my area closely resembles some of the higher end, all-inclusive resorts that I've been too.
Although priced a little higher then some of the rental communities in the area, I feel that is worth it. I feel safe and comfortable here, and do enjoy interacting with other residents. It truly feels like a community where, if you make the smallest effort, everyone gets to know each other. I also enjoy being able to relax outside on my balcony and be greeted by well manicured landscaping.

As for issues with dog "doo doo," I'm sure the apartment staff does what they can to limit its existence in the area. But it is not their fault that the "residents" who own the animals feel that they do not need to clean up after their pets.

I really enjoy living here and feel very lucky to have found a place such as The Haven during my stay in Georgia. I look forward to the winter months ahead, although saying good bye to the pool will be quite sad.

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I feel the same exact way that Unhappy P. feels, we have a terrible ant problem and every time we complain they either send a person that gives a temporary fix or tell us that we can wait till the end of the month. I don't like the management they are rude, and the walls are so thin you can hear everything that is going on with other people in different apartments. Yes, the extra's are nice; but almost 1k a month after utilities and you cant even get someone to treat you courteously. I'm so ready to get out of this apartment and find a house that we can actually afford.

1
★☆☆☆☆

I feel the same exact way that Unhappy P. feels, we have a terrible ant problem and every time we complain they either send a person that gives a temporary fix or tell us that we can wait till the end of the month. I don't like the management they are rude, and the walls are so thin you can hear everything that is going on with other people in different apartments. Yes, the extra's are nice; but almost 1k a month after utilities and you cant even get someone to treat you courteously. I'm so ready to get out of this apartment and find a house that we can actually afford.

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I have been residing at The Haven for a year now and I love living here! I have a spacious three bedroom apartment that I enjoy coming home to. The complex is very quiet. No noisy neighbors....a plus. Love the studio lights in the kitchen and dining area, spacious bathrooms and washroom area. The gym is a real gym with real workout equipment and the flatscreen is a plus as well. Pool and cookout area look like something you'd see on vacation at a really nice hotel. The internet cafe, theater and clubhouse are all icing on the cake. The staff here at The Haven are all awesome. Not one complaint! All my concerns were handled in a timely courteous fashion. The staff even go out of their way to put on monthly events for the residents here. I can't ask for more. I mean come on, where can you go to have a wine tasting where you live? Lol! The maintenance staff are cool as well. I only had a couple minor issues that were addressed immediately. HONESTLY, I LOVE TELLING PEOPLE WHERE I LIVE BECAUSE IT BECOMES A CONVERSATION PIECE. Needlessly to say I HAVE already renewed my lease here at The Haven at Reed Creek apartments

5
★★★★★

I have been residing at The Haven for a year now and I love living here! I have a spacious three bedroom apartment that I enjoy coming home to. The complex is very quiet. No noisy neighbors....a plus. Love the studio lights in the kitchen and dining area, spacious bathrooms and washroom area. The gym is a real gym with real workout equipment and the flatscreen is a plus as well. Pool and cookout area look like something you'd see on vacation at a really nice hotel. The internet cafe, theater and clubhouse are all icing on the cake. The staff here at The Haven are all awesome. Not one complaint! All my concerns were handled in a timely courteous fashion. The staff even go out of their way to put on monthly events for the residents here. I can't ask for more. I mean come on, where can you go to have a wine tasting where you live? Lol! The maintenance staff are cool as well. I only had a couple minor issues that were addressed immediately. HONESTLY, I LOVE TELLING PEOPLE WHERE I LIVE BECAUSE IT BECOMES A CONVERSATION PIECE. Needlessly to say I HAVE already renewed my lease here at The Haven at Reed Creek apartments

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I've been living out here for almost 6 mnths now, and I wish they didnt accept pets...Dog poo poo is alwasy on the freshly cut lawn. The new Property Manager was so nice when we first got here, but now Customer Service IS GONE...... She always look at you, as if you dont belong here, as to say You cant afford to live here!!!! Thats just how we feel about her. I wish Dee Dee was still here. At least she had excellent cust. service. and we all love Karen. The property is a nice place to live, just them dam pets, and the doo doo.. Im glad its a curfew on the pool also.

3
★★★☆☆

I've been living out here for almost 6 mnths now, and I wish they didnt accept pets...Dog poo poo is alwasy on the freshly cut lawn. The new Property Manager was so nice when we first got here, but now Customer Service IS GONE...... She always look at you, as if you dont belong here, as to say You cant afford to live here!!!! Thats just how we feel about her. I wish Dee Dee was still here. At least she had excellent cust. service. and we all love Karen. The property is a nice place to live, just them dam pets, and the doo doo.. Im glad its a curfew on the pool also.

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I came across this review while looking for the Haven website. Im sorry this person had such a bad experience but it definitely doesnt seem to be normal. I cant imagine their dishwasher being broken for two months because every time i put in a work order the maintenance guy (Vinny?) usually comes the same day. I had ants when i moved in and told the girls in the office and they called pest control out special just to take care of my problem, and thats the only problem ive had here. The ladies in the office are very friendly and accommodating and having rented a house before this i do appreciate not having to upkeep an apartment or the grounds. I will be renewing my lease in September.

4
★★★★☆

I came across this review while looking for the Haven website. Im sorry this person had such a bad experience but it definitely doesnt seem to be normal. I cant imagine their dishwasher being broken for two months because every time i put in a work order the maintenance guy (Vinny?) usually comes the same day. I had ants when i moved in and told the girls in the office and they called pest control out special just to take care of my problem, and thats the only problem ive had here. The ladies in the office are very friendly and accommodating and having rented a house before this i do appreciate not having to upkeep an apartment or the grounds. I will be renewing my lease in September.

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I will leave it up to you. so you can form your own opinion. all I can say is we will move into a house next time. We pay all this money for nothing but problems from day one when our brand new dishwasher did not work for months and there is an ant problem and there are cracks in the walls and you pay for the water but it doesn't get hot enough to get your dishes clean nor your clothes clean in the washer. Not enough parking spaces and the animals poop everywhere so you have to watch where you walk. just a hot mess. Cant wait to move!

1
★☆☆☆☆

I will leave it up to you. so you can form your own opinion. all I can say is we will move into a house next time. We pay all this money for nothing but problems from day one when our brand new dishwasher did not work for months and there is an ant problem and there are cracks in the walls and you pay for the water but it doesn't get hot enough to get your dishes clean nor your clothes clean in the washer. Not enough parking spaces and the animals poop everywhere so you have to watch where you walk. just a hot mess. Cant wait to move!

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