Zender Property Management Co

★★★★★
  • 1321 North Meridian St

    Indianapolis, IN 46202

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About Zender Property Management Co

Hours
Sat 10am-5pm

Real Estate

Real Estate
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Maintenance are very courteous and caring and very professional. The office staff and great and efficient.

3
★★★★★

Maintenance are very courteous and caring and very professional. The office staff and great and efficient.

.

Excellent!! Always there when I need you guys...
So far so good.

5
★★★★★

Excellent!! Always there when I need you guys...
So far so good.

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Service is great, had no problems.

3
★★★★★

Service is great, had no problems.

.

Overall I've been very, very pleased with Zender! This has been my very 1st appointment and I've known Tracy, Mark, Tim, and Lisa Zender along with the receptionist Nancy and Janet for years! They have all been very nice and considerate and willing to help you when issues came up as well. I love that the maintenance dept will respond within a day or so to repair any issue that comes u- i guess at other facilities that are not the norm.

5
★★★★★

Overall I've been very, very pleased with Zender! This has been my very 1st appointment and I've known Tracy, Mark, Tim, and Lisa Zender along with the receptionist Nancy and Janet for years! They have all been very nice and considerate and willing to help you when issues came up as well. I love that the maintenance dept will respond within a day or so to repair any issue that comes u- i guess at other facilities that are not the norm.

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I had pleasantly worked with Janet on my first lease. She was extremely nice! She was amazing and gave me a ??thank you? present as I moved in. Janet is so generous and accommodating. She went on vacation for a few days and I had mistakenly filled out an application with Doug Hardy, not knowing I would have to work with him. He introduced a nightmare into my life and cost me money. He had slipped two apartments out from under me and was VERY rude. After I told him what he had done he BLAMED THE WHOLE THING ON ME! Talk about poor customer service. He never apologized and now I am month to month and is costing me more money because he was too greedy about renting it out from under me. After we had agreed on me moving in and all the paper work was filled out. Save yourself a nightmare and work with Janet not Doug Hardy.

1
★☆☆☆☆

I had pleasantly worked with Janet on my first lease. She was extremely nice! She was amazing and gave me a ??thank you? present as I moved in. Janet is so generous and accommodating. She went on vacation for a few days and I had mistakenly filled out an application with Doug Hardy, not knowing I would have to work with him. He introduced a nightmare into my life and cost me money. He had slipped two apartments out from under me and was VERY rude. After I told him what he had done he BLAMED THE WHOLE THING ON ME! Talk about poor customer service. He never apologized and now I am month to month and is costing me more money because he was too greedy about renting it out from under me. After we had agreed on me moving in and all the paper work was filled out. Save yourself a nightmare and work with Janet not Doug Hardy.

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0 out of 1 people found this review helpful.

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Overall, this business was GREAT to rent from. I was very sad when I had to move out of state. If I ever return to IN, I will go to Zender first!

5
★★★★★

Overall, this business was GREAT to rent from. I was very sad when I had to move out of state. If I ever return to IN, I will go to Zender first!

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Thanks so much for all your help finding an apartment! You've done a wonderful job and it was a pleasure to work with you!

5
★★★★★

Thanks so much for all your help finding an apartment! You've done a wonderful job and it was a pleasure to work with you!

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Even though they didn't have a place for me to rent at this time, the people at Zender were very kind to me. They even went as far as directing me to someone who might have a place for me to rent, and I was very impressed by that. What great customer service.

5
★★★★★

Even though they didn't have a place for me to rent at this time, the people at Zender were very kind to me. They even went as far as directing me to someone who might have a place for me to rent, and I was very impressed by that. What great customer service.

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The folks here have been great to deal with even though I seem to only call when there is a problem. They get things back under control in short order, no doubt due to their active solution process. They get things taken car of promptly.

5
★★★★★

The folks here have been great to deal with even though I seem to only call when there is a problem. They get things back under control in short order, no doubt due to their active solution process. They get things taken car of promptly.

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with you help and kindness we were able to find a great place and we are so glad we called a second time. you have been great to work with and we cant wait to move in.

5
★★★★★

with you help and kindness we were able to find a great place and we are so glad we called a second time. you have been great to work with and we cant wait to move in.

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During the process of me moving to the Indi. area, the manager from Zender was amazing to work with. Every property she showed to me fit my needs, and she did not wast my time showing me apartments over my budget, or outside the area I wanted to live in. These are very good people to work with if you are searching for a new place to live.

5
★★★★★

During the process of me moving to the Indi. area, the manager from Zender was amazing to work with. Every property she showed to me fit my needs, and she did not wast my time showing me apartments over my budget, or outside the area I wanted to live in. These are very good people to work with if you are searching for a new place to live.

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We really appreciate your professionalism and all the patience you have showed. We really do love the new apartment!

5
★★★★★

We really appreciate your professionalism and all the patience you have showed. We really do love the new apartment!

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1 out of 1 people found this review helpful.

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Please don't rent from Zender. It will be the biggest mistake of your life. They are horrible!! I wish I had read the reviews before I rented from them. My boyfriend and I signed a year long lease at their building the Marleigh on Delaware St. Roaches, bedbugs, mold... They didn't bother to tell us that the building across the alley is a housing facility for sex offenders. I can't take the dog outside or take the trash out without getting yelled and whistled at. We have gated parking but there might as well not be since the maintenance men always open the gate then turn it off so they can drive in and out without having to push a button. Then a crackhead got into the parking lot and busted the other, smaller gate by kicking it in the wrong way since he didn't have a key because he doesn't live here. One of the washers in the basement leaks really bad and has destroyed the floor but instead of fixing it they just put a "Caution: Wet Floor" sign on top of it, didn't even bother to clean up the water. Someone has ripped open the side of the washer where all the change is held multiple times. From all the reviews I've read since moving in, I've heard they screw over everybody when the move out and charge them "cleaning fees" in clean apartments. One person got charged $10 just to wipe off a counter. We haven't moved out yet and we can't wait to move out but we're dreading how much money they're going to try to charge us. Our air conditioner hasn't worked for the majority of the summer. I couldn't even sleep in the bedroom because it was 90 degrees in there. I had to sleep on the couch with an ice pack on my neck. But according to the maintenance man our air conditioner works fine. After he had to replace it he decided to make a complaint about the fact that our dog barks. They are now threatening to evict us because the maintenance man complained two days in a row, yet none of our neighbors have complained once. We've lived here for almost a year and we can't wait to leave. Please, do yourselves a favor and don't rent from Zender. Your experience with them will be horrible, you'll regret it, and then they'll screw you over. They seem nice at first when they show you the apartments but they're not.

0
★☆☆☆☆

Please don't rent from Zender. It will be the biggest mistake of your life. They are horrible!! I wish I had read the reviews before I rented from them. My boyfriend and I signed a year long lease at their building the Marleigh on Delaware St. Roaches, bedbugs, mold... They didn't bother to tell us that the building across the alley is a housing facility for sex offenders. I can't take the dog outside or take the trash out without getting yelled and whistled at. We have gated parking but there might as well not be since the maintenance men always open the gate then turn it off so they can drive in and out without having to push a button. Then a crackhead got into the parking lot and busted the other, smaller gate by kicking it in the wrong way since he didn't have a key because he doesn't live here. One of the washers in the basement leaks really bad and has destroyed the floor but instead of fixing it they just put a "Caution: Wet Floor" sign on top of it, didn't even bother to clean up the water. Someone has ripped open the side of the washer where all the change is held multiple times. From all the reviews I've read since moving in, I've heard they screw over everybody when the move out and charge them "cleaning fees" in clean apartments. One person got charged $10 just to wipe off a counter. We haven't moved out yet and we can't wait to move out but we're dreading how much money they're going to try to charge us. Our air conditioner hasn't worked for the majority of the summer. I couldn't even sleep in the bedroom because it was 90 degrees in there. I had to sleep on the couch with an ice pack on my neck. But according to the maintenance man our air conditioner works fine. After he had to replace it he decided to make a complaint about the fact that our dog barks. They are now threatening to evict us because the maintenance man complained two days in a row, yet none of our neighbors have complained once. We've lived here for almost a year and we can't wait to leave. Please, do yourselves a favor and don't rent from Zender. Your experience with them will be horrible, you'll regret it, and then they'll screw you over. They seem nice at first when they show you the apartments but they're not.

 

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