Natural Falls Resort Apartments

★★★★☆
  • 7940 Janes Ave

    Woodridge, IL 60517

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About Natural Falls Resort Apartments

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I recently moved here in March & i have submitted 3 maintenance repairs & guess what? NONE have been addressed! i usually try to avoid the reviews that i see, but these former tenants were dead on! i unfortunately have 5 months left on my

3
★★★★★

I recently moved here in March & i have submitted 3 maintenance repairs & guess what? NONE have been addressed! i usually try to avoid the reviews that i see, but these former tenants were dead on! i unfortunately have 5 months left on my

.

We have been for two years. Grounds are beautiful, except for the Geese.
The fitness center is only two tread mills, and rest is equipment that was suppose to be updated three years ago and is broke according to office clerk. Fitness center is only open twice a day. Apartments are so cold, ice on inside of glass doors during the winter months, and doors are frozen shut. Their is always a draft coming thru the doors all thru year. During the summer, dirt comes thru these doors. Not great for breathing, especially during the cutting grass or moving dirt. Cheap glass doors for the rent they charge. Their is mold between the walls and above the shower ceiling going to the adjoining apartment bathroom. Saw this myself during working on leaks. The management has the same fellows doing the yard work, snow shoveling and working out in the single digit weather. Their is a Bob-Cat tractor that does the plowing of snow (driver area open, operating during the nights mostly). The parking is so dangerous with all the snow piled up, iced and slippery and hard to get to cars. They have only 1 plow truck for three complexes here that the owners own. The rent has increased so much, some apartments have been updated and look really nice, but the over all experience is really negative. A lot of my neighbors, besides myself, have been sick with something or another since moving in. We sense that the mold and draft always coming in has something to do with this. The complex manager really has his hands tied, with the owners not wanting to cooperate with the serious needs of the tenants. Yes, the rent is cheaper here, but is it worth it to you and your family to put up with a lot of nonsense that always happens here? Good luck. We cannot wait to move.

0
★☆☆☆☆

We have been for two years. Grounds are beautiful, except for the Geese.
The fitness center is only two tread mills, and rest is equipment that was suppose to be updated three years ago and is broke according to office clerk. Fitness center is only open twice a day. Apartments are so cold, ice on inside of glass doors during the winter months, and doors are frozen shut. Their is always a draft coming thru the doors all thru year. During the summer, dirt comes thru these doors. Not great for breathing, especially during the cutting grass or moving dirt. Cheap glass doors for the rent they charge. Their is mold between the walls and above the shower ceiling going to the adjoining apartment bathroom. Saw this myself during working on leaks. The management has the same fellows doing the yard work, snow shoveling and working out in the single digit weather. Their is a Bob-Cat tractor that does the plowing of snow (driver area open, operating during the nights mostly). The parking is so dangerous with all the snow piled up, iced and slippery and hard to get to cars. They have only 1 plow truck for three complexes here that the owners own. The rent has increased so much, some apartments have been updated and look really nice, but the over all experience is really negative. A lot of my neighbors, besides myself, have been sick with something or another since moving in. We sense that the mold and draft always coming in has something to do with this. The complex manager really has his hands tied, with the owners not wanting to cooperate with the serious needs of the tenants. Yes, the rent is cheaper here, but is it worth it to you and your family to put up with a lot of nonsense that always happens here? Good luck. We cannot wait to move.

Pros: location, pretty grounds

Cons: mold, dirt, shorthanded in maintence staff, fitness center that is a joke.

 

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