Argenta Apartments

★☆☆☆☆

About Argenta Apartments

Hours
Sun 1pm-5pm, Mon-Tue 9am-7pm, Thu-Fri 9am-7pm, Wed 10am-7pm, Sat 10am-5pm

Real Estate

Real Estate
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I've lived at Argenta for 3 years. During that time, I've been subject to all kinds of noise, smells, air pollution and exit/entry obstructions due to new buildings being constructed and existing buildings being renovated in the surrounding area.

This year I'm moving out - well actually, my lease has been terminated - but not because of living in a construction zone. For the past 9 months (!!!), at all times of day and night, I've been hearing tortured dog cries and barks coming from unit #510 above me. I first raised this issue with building management 7 months ago, out of great concern for the dog. About 3 months later, the dog cries and barks had become a real noise nuisance - e.g. waking me up in the middle of the night. So I began to complain to the building management. After many months of giving me the run around about what was being done to help the dog and end the cries and barks, and being told that I could move to another unit within the building or move out of the building if the dog cries and barks were disturbing (which is an unbelievable response to a noise nuisance that i wasn't creating!), I finally got the Regional Property Manager to address the matter directly with me. She offered me a very minor rent concession (which was grossly insufficient and cheap given the great inconvenience this entire matter has caused me, e.g. 100+ pages of email with building management, spreadsheet log of the dog cries and barks and final petition to CEO, General Counsel and EVP Property Manager at Monogram Residential Trust (the owner-operator of Argenta) later.) and told me - orally and in writing!!! - that the troubled dog and its owners would be moving out in January. Well, it's March now and the move out hasn't occurred. The dog still lives at Argenta and is still crying and barking at all times of day and night.

As if the lie told by the Regional Property Manager that the dog was moving out wasn't unprofessional enough, when I continued to complain about the dog cries and barks, the Regional Property Manager and Local Property Manager accused me of lying about hearing the dog cries and barks and then terminated my lease. This is unprofessionalism at a new low!!

For those of you considering moving into any apartment on floors 4, 5 and 6 with unit numbers ending in 07 to 10, e.g. unit #410, 508 or 609, I wouldn't advise that you do so until you know for sure that the dog living in unit #510 has moved out. At least 3 apartments on floor 6, 4 apartments on floor 5 and 3 apartments on floor 4 are being disturbed by the dog cries and barks!

So why hasn't Argenta done something to help the dog and stop the dog cries and barks? My theory is that they just don't care that over 10 (!!!!) apartments in the building are being disturbed by the dog cries and barks - ala the rental market is so hot right now that if a resident isn't happy here for whatever reason, they can just move out - and that the dog's owners likely work for major tech companies in the Bay Area and Argenta doesn't want to have a bad reputation with these companies. Just another instance where tech employees have obtained elite status in this city

Btw, the dog in question is an English Mastiff, weighs 200+ pounds, stands at least 3 feet tall and is often left alone in a small 1 bedroom apartment that it shares with 2 adults. Obviously, the space is too small for the dog and the dog is quite lonely.

Argenta should be ashamed of how it has handled - or rather not handled - this situation. So apartment renter beware - building management is all about $$$ and doesn't care about your living experience at Argenta.

1
★☆☆☆☆

I've lived at Argenta for 3 years. During that time, I've been subject to all kinds of noise, smells, air pollution and exit/entry obstructions due to new buildings being constructed and existing buildings being renovated in the surrounding area.

This year I'm moving out - well actually, my lease has been terminated - but not because of living in a construction zone. For the past 9 months (!!!), at all times of day and night, I've been hearing tortured dog cries and barks coming from unit #510 above me. I first raised this issue with building management 7 months ago, out of great concern for the dog. About 3 months later, the dog cries and barks had become a real noise nuisance - e.g. waking me up in the middle of the night. So I began to complain to the building management. After many months of giving me the run around about what was being done to help the dog and end the cries and barks, and being told that I could move to another unit within the building or move out of the building if the dog cries and barks were disturbing (which is an unbelievable response to a noise nuisance that i wasn't creating!), I finally got the Regional Property Manager to address the matter directly with me. She offered me a very minor rent concession (which was grossly insufficient and cheap given the great inconvenience this entire matter has caused me, e.g. 100+ pages of email with building management, spreadsheet log of the dog cries and barks and final petition to CEO, General Counsel and EVP Property Manager at Monogram Residential Trust (the owner-operator of Argenta) later.) and told me - orally and in writing!!! - that the troubled dog and its owners would be moving out in January. Well, it's March now and the move out hasn't occurred. The dog still lives at Argenta and is still crying and barking at all times of day and night.

As if the lie told by the Regional Property Manager that the dog was moving out wasn't unprofessional enough, when I continued to complain about the dog cries and barks, the Regional Property Manager and Local Property Manager accused me of lying about hearing the dog cries and barks and then terminated my lease. This is unprofessionalism at a new low!!

For those of you considering moving into any apartment on floors 4, 5 and 6 with unit numbers ending in 07 to 10, e.g. unit #410, 508 or 609, I wouldn't advise that you do so until you know for sure that the dog living in unit #510 has moved out. At least 3 apartments on floor 6, 4 apartments on floor 5 and 3 apartments on floor 4 are being disturbed by the dog cries and barks!

So why hasn't Argenta done something to help the dog and stop the dog cries and barks? My theory is that they just don't care that over 10 (!!!!) apartments in the building are being disturbed by the dog cries and barks - ala the rental market is so hot right now that if a resident isn't happy here for whatever reason, they can just move out - and that the dog's owners likely work for major tech companies in the Bay Area and Argenta doesn't want to have a bad reputation with these companies. Just another instance where tech employees have obtained elite status in this city

Btw, the dog in question is an English Mastiff, weighs 200+ pounds, stands at least 3 feet tall and is often left alone in a small 1 bedroom apartment that it shares with 2 adults. Obviously, the space is too small for the dog and the dog is quite lonely.

Argenta should be ashamed of how it has handled - or rather not handled - this situation. So apartment renter beware - building management is all about $$$ and doesn't care about your living experience at Argenta.

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