Residence Inn By Marriott Grand Rapids West

★★★☆☆
  • 3451 Rivertown Point Ct SW

    Grandville, MI 49418

    Map & Directions
  • 616-538-1100

About Residence Inn By Marriott Grand Rapids West

Hours
Daily 24 Hours
2.5 2
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We stayed here for consecutive 4 days and nights. Booked 2 suits. And the service was horrible.The front desk lady ""Kasindra"" I beleive tht's how it's spelt kept on calling in the middle of night and complained that we r loud when we were deep asleep. We pay more than $700 and they have their false complain. \nApart from that i heard there was a girl who left her expensive coat in the coat closet (and is 100% sure) but never heard anything from the residence inn front desk after calling 6 times. It had a new tag on it. and the front desk lady confirmed no one checked into that room yet. After leaving voicemail on house keeping supervisor phone,calling 6 times and they lie about it that they havent found anything. And guess what they never updated the rewards no: to get points for tht stay.\nI would definitely not recommend this hotel to anyone and especially DO NOT BELEIVE THESE PEOPLE. They give sweet smile and lie , not worth spending ur hard earned money here.

0
★☆☆☆☆

We stayed here for consecutive 4 days and nights. Booked 2 suits. And the service was horrible.The front desk lady ""Kasindra"" I beleive tht's how it's spelt kept on calling in the middle of night and complained that we r loud when we were deep asleep. We pay more than $700 and they have their false complain. \nApart from that i heard there was a girl who left her expensive coat in the coat closet (and is 100% sure) but never heard anything from the residence inn front desk after calling 6 times. It had a new tag on it. and the front desk lady confirmed no one checked into that room yet. After leaving voicemail on house keeping supervisor phone,calling 6 times and they lie about it that they havent found anything. And guess what they never updated the rewards no: to get points for tht stay.\nI would definitely not recommend this hotel to anyone and especially DO NOT BELEIVE THESE PEOPLE. They give sweet smile and lie , not worth spending ur hard earned money here.

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My husband and I stayed at this hotel for a Valentine's Day treat. We were able to make our own dinner in the kitchen and then watch movies. Warm cookies came with our reservation! It was wonderful!

4
★★★★☆

My husband and I stayed at this hotel for a Valentine's Day treat. We were able to make our own dinner in the kitchen and then watch movies. Warm cookies came with our reservation! It was wonderful!

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