Marriott St Louis Grand Hotel

★★★★☆
  • 800 Washington Ave

    Saint Louis, MO 63101

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About Marriott St Louis Grand Hotel

Hours
Daily 24 Hours

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It's a great hotel but if any of you are looking to save some $$ then book it at referer.us/8/GoodHotelDeals They usually have some pretty good deals on there!

2
★★★★★

It's a great hotel but if any of you are looking to save some $$ then book it at referer.us/8/GoodHotelDeals They usually have some pretty good deals on there!

.

I loved the Renaissance Grand! The rooms were gorgeous, bed was comfortable. I love the Lather brand shampoo/soap products they stock also. I was very impressed with everything in this hotel.

5
★★★★★

I loved the Renaissance Grand! The rooms were gorgeous, bed was comfortable. I love the Lather brand shampoo/soap products they stock also. I was very impressed with everything in this hotel.

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I love this hotel. I used to have to travel to St. Louis and stay at the dreaded Marriott, and when this opened in 2003 or 2004, it was such a relief.

4
★★★★☆

I love this hotel. I used to have to travel to St. Louis and stay at the dreaded Marriott, and when this opened in 2003 or 2004, it was such a relief.

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This place is only 4 star if you are a midwesterner that really has never had 4 and 5 star service. I stayed here for business and had booked a suite. I check in, go to the romm to find a normal room. After having to switch to the correct room, I ordered room service. The wrong meal arrived. I called down for a blanket/comforter for the pull out sofa as it was quite cold outside. After 45 minutes, none had arrived. Called a second time. A man brings a paper thin blanket! When I asked for something bigger, I am told there is none. Called the desk again. This time, I am brought up a large duvet COVER. Nothing in the cover...empty!!! I walk to the lobby. In the lobby I see the same type of duvet cover framed on the wall. At 1 am I am waiting in the lobby to speak with a manager. After having to wait 45 minutes I see a manager.\r\nThe manager actually tells me that is the comforter and doesn't understand the difference!! I had a normal comforter on the bed in my suite so why is it so hard to just get another one. The next day I call down to have the room serviced during the day. I return at night to an uncleaned room. If you have ever stayed at a real 4 star establishment you will know the service here is 2 stars. DOn't stay here. Stay at the Clayton on the Park, or the Chase Park Plaza, both maybe 10 minutes away.

1
★★☆☆☆

This place is only 4 star if you are a midwesterner that really has never had 4 and 5 star service. I stayed here for business and had booked a suite. I check in, go to the romm to find a normal room. After having to switch to the correct room, I ordered room service. The wrong meal arrived. I called down for a blanket/comforter for the pull out sofa as it was quite cold outside. After 45 minutes, none had arrived. Called a second time. A man brings a paper thin blanket! When I asked for something bigger, I am told there is none. Called the desk again. This time, I am brought up a large duvet COVER. Nothing in the cover...empty!!! I walk to the lobby. In the lobby I see the same type of duvet cover framed on the wall. At 1 am I am waiting in the lobby to speak with a manager. After having to wait 45 minutes I see a manager.\r\nThe manager actually tells me that is the comforter and doesn't understand the difference!! I had a normal comforter on the bed in my suite so why is it so hard to just get another one. The next day I call down to have the room serviced during the day. I return at night to an uncleaned room. If you have ever stayed at a real 4 star establishment you will know the service here is 2 stars. DOn't stay here. Stay at the Clayton on the Park, or the Chase Park Plaza, both maybe 10 minutes away.

Pros: location

Cons: poor service

.

Renaissance Hotel has excellent service. CPA Mary L. Knopf, Ladue, provided tremendous service to our seminar held at the Hotel. Financial Planners held the event October 28, 2007 and was a great success.

2
★★★★★

Renaissance Hotel has excellent service. CPA Mary L. Knopf, Ladue, provided tremendous service to our seminar held at the Hotel. Financial Planners held the event October 28, 2007 and was a great success.

Pros: Staff and service great!

.

This is a beautiful hotel with a very comfortable bed. I was really pleased until I woke up in the morning and headed for the shower. Unfortunately the drizzle that came out of the spicket was cold! This does not make for a pleasant stay. Then we headed down to the breakfast buffet where we were completely ignored by the staff. I will not visit this hotel a second time.

4
★★★★☆

This is a beautiful hotel with a very comfortable bed. I was really pleased until I woke up in the morning and headed for the shower. Unfortunately the drizzle that came out of the spicket was cold! This does not make for a pleasant stay. Then we headed down to the breakfast buffet where we were completely ignored by the staff. I will not visit this hotel a second time.

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.

This is an amazing hotel. It is only walking distance from so many attractions in the St. Louis area. And it is also less than 10 minutes from Six Flags Theme Park. They also offer a indoor pool, whirlpool, fitness room, restaurant, and Starbucks in the hotel. The rooms are well decorated and clean. They have all the regulars like many hotel rooms plus more. Some nice extras are the two-line phones, weekday newspaper delivery, voicemail, and high-speed internet access in the rooms. The Renaissance Grand Hotel is also only 15 miles from Saint Louis International Airport!

4
★★★★☆

This is an amazing hotel. It is only walking distance from so many attractions in the St. Louis area. And it is also less than 10 minutes from Six Flags Theme Park. They also offer a indoor pool, whirlpool, fitness room, restaurant, and Starbucks in the hotel. The rooms are well decorated and clean. They have all the regulars like many hotel rooms plus more. Some nice extras are the two-line phones, weekday newspaper delivery, voicemail, and high-speed internet access in the rooms. The Renaissance Grand Hotel is also only 15 miles from Saint Louis International Airport!

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We spent 5 nights here w/our 8 week old son. The staff was very professional and attentive. Rooms were nice and comfortable, especially comfortable beds. There is a Starbuck's downstairs, which was nice. We walked to the Dome for the Ram's football game. Ate bkst once in the Capri restaurant.....the food was OK, but overpriced. Other than that, a wonderful stay. I would highly recommend.

2
★★★★★

We spent 5 nights here w/our 8 week old son. The staff was very professional and attentive. Rooms were nice and comfortable, especially comfortable beds. There is a Starbuck's downstairs, which was nice. We walked to the Dome for the Ram's football game. Ate bkst once in the Capri restaurant.....the food was OK, but overpriced. Other than that, a wonderful stay. I would highly recommend.

Pros: comfortable beds/room, excellent service, Starbuck's downstairs

Cons: mediocre restaurant

 

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