Jim Ellis Collision Center

★★★★☆
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About Jim Ellis Collision Center

Hours
Mon 08:00 AM-06:00 PM;Tue 08:00 AM-06:00 PM;Wed 08:00 AM-06:00 PM;Thu 08:00 AM-06:00 PM;Fri 08:00 AM-06:00 PM

Automotive

Automotive
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On 1/3/2012 I took my Audi Q5 to Jim Ellis Collision Center to replace a window pane and set cover because my car was broken into. Since they are the Audi authorized dealer and repair center, I expect this would be a quick and simple procedure. However, after 40 days my car is still not ready. Jason, the customer rep keep giving excuse after excuse why the car is not ready and I think all those excuse are nothing but HOT AIR. I would not recommend this center to repair your car because they are not even competent enough to even replacing a window pane and set cover.

0
★☆☆☆☆

On 1/3/2012 I took my Audi Q5 to Jim Ellis Collision Center to replace a window pane and set cover because my car was broken into. Since they are the Audi authorized dealer and repair center, I expect this would be a quick and simple procedure. However, after 40 days my car is still not ready. Jason, the customer rep keep giving excuse after excuse why the car is not ready and I think all those excuse are nothing but HOT AIR. I would not recommend this center to repair your car because they are not even competent enough to even replacing a window pane and set cover.

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""Had an excellent experience from start to finish having my car repaired at Jim Ellis Collision Center. The quality of the work was impeccable, the turnaround times were right on the money (which was important since I was arranging alternative transportation), and Mr. Garner could not have been more professional. He made me feel like I was the only client he was working with. I had a terrific experience working with your company. Many thanks"".--Stuart Saunders

2
★★★★★

""Had an excellent experience from start to finish having my car repaired at Jim Ellis Collision Center. The quality of the work was impeccable, the turnaround times were right on the money (which was important since I was arranging alternative transportation), and Mr. Garner could not have been more professional. He made me feel like I was the only client he was working with. I had a terrific experience working with your company. Many thanks"".--Stuart Saunders

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The day I brought my car in to be repaired, Cody and I believe Josh (detailing guy) were great to work with. Cody was informative and communicated well with me throughout the repair process. I received transportation to/from work with Josh who was very courteous and worked well with my schedule.\r

2
★★★★★

The day I brought my car in to be repaired, Cody and I believe Josh (detailing guy) were great to work with. Cody was informative and communicated well with me throughout the repair process. I received transportation to/from work with Josh who was very courteous and worked well with my schedule.\r

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Since the last time I used the collision center new features have been added that make the ""pain"" of having a collision much easier to stomach. When I came in, I thought I was going to have to return to drop my car off after making arrangements with the insurance company for a rental. I was thrilled with the fact that I could bring my car in and the employees could do all that for me. This is one customer who appreciates this consideration. -- Nancy Theiling

2
★★★★★

Since the last time I used the collision center new features have been added that make the ""pain"" of having a collision much easier to stomach. When I came in, I thought I was going to have to return to drop my car off after making arrangements with the insurance company for a rental. I was thrilled with the fact that I could bring my car in and the employees could do all that for me. This is one customer who appreciates this consideration. -- Nancy Theiling

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This is the worest service center i have ever used I had my car fixed by them and parts have been falling off of my car since. And they will not fix it, they glued the parts back on my car. So never use them!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

0
★☆☆☆☆

This is the worest service center i have ever used I had my car fixed by them and parts have been falling off of my car since. And they will not fix it, they glued the parts back on my car. So never use them!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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While my clasic 1988 10th Aniversary Mazda RX7 that I bought from Jim Ellis in Marietta brand new in 1988 had only 72,000 miles on the odo meter it was unfortunately declared a total loss by the insurance company. Your employees were very helpful in explaining the damage and their own take on the estimate and allowed me to move the car inside the closed fence even after the office was closed. All in all a very positive experience from your staff and I would surely recommend them for repairs in the future.

2
★★★★★

While my clasic 1988 10th Aniversary Mazda RX7 that I bought from Jim Ellis in Marietta brand new in 1988 had only 72,000 miles on the odo meter it was unfortunately declared a total loss by the insurance company. Your employees were very helpful in explaining the damage and their own take on the estimate and allowed me to move the car inside the closed fence even after the office was closed. All in all a very positive experience from your staff and I would surely recommend them for repairs in the future.

Pros: Great service

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I had a great experience and great service. No complaints and got my car back very quickly (they were in contact all day letting me know when it may be ready!!). I couldn't be happier with the outcome! I would recommend them to any and everyone who is looking for car repair.

2
★★★★★

I had a great experience and great service. No complaints and got my car back very quickly (they were in contact all day letting me know when it may be ready!!). I couldn't be happier with the outcome! I would recommend them to any and everyone who is looking for car repair.

Pros: Very helpful and friendly staff, quick repair, lowest price

Cons: None (and that's rare!)

 

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