Paragon Acura

★★★★★
  • 56-02 Northern Blvd

    Woodside, NY 11377

    Map & Directions
  • 718-507-5000

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.

Purchased a 2010 BMW on Oct/4/2014. They told me and showed me the car fax that the car was not involved in any accident or had any body work. After purchasing the car from them , a week later I take it to a body shop for inspection and it

3
★★★★★

Purchased a 2010 BMW on Oct/4/2014. They told me and showed me the car fax that the car was not involved in any accident or had any body work. After purchasing the car from them , a week later I take it to a body shop for inspection and it

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I made an appointment to confirm that they have the car that I'm looking for. Spent 3 hours at the dealership and all I got is run around and unprofessional employees.

3
★★★★★

I made an appointment to confirm that they have the car that I'm looking for. Spent 3 hours at the dealership and all I got is run around and unprofessional employees.

.

I WOULD NEVER RECOMMEND. On our first trip to this dealership, the sales associates (Joe) continued to use the phrase "pull the trigger", my boyfriend and I clearly stated to them that we were in our research phase and hope to purchase a

3
★★★★★

I WOULD NEVER RECOMMEND. On our first trip to this dealership, the sales associates (Joe) continued to use the phrase "pull the trigger", my boyfriend and I clearly stated to them that we were in our research phase and hope to purchase a

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Very unprofessional starting with the receptionist to the salespeople especially GEORGE. They need more training and not recruit these young no experience salespeople that have no clue what they have in stock and have to run to there sales

3
★★★★★

Very unprofessional starting with the receptionist to the salespeople especially GEORGE. They need more training and not recruit these young no experience salespeople that have no clue what they have in stock and have to run to there sales

.

came to buy used car,\r
spend more than 3 hours in two visits,\r
sales person was very friendly,\r
however the manager who was in charge, came with such attitude,\r
Basically he wanted to pull an act on us to show his young sales person,

3
★★★★★

came to buy used car,\r
spend more than 3 hours in two visits,\r
sales person was very friendly,\r
however the manager who was in charge, came with such attitude,\r
Basically he wanted to pull an act on us to show his young sales person,

.

I purchased an Acura TSX from a nice dealer located in NJ however my options with getting service were pretty limited in Queens which basically forced me to service my car for the last 2.5 years at Paragon. The oil changes were fine, I

3
★★★★★

I purchased an Acura TSX from a nice dealer located in NJ however my options with getting service were pretty limited in Queens which basically forced me to service my car for the last 2.5 years at Paragon. The oil changes were fine, I

.

We walked into Paragon Honda after visiting another Honda dealer . Jose R. Aybar approached us with a big smile and asked us if he could help us today.We felt very welcomed from the beginning. The dealer we had visited prior that day the

3
★★★★★

We walked into Paragon Honda after visiting another Honda dealer . Jose R. Aybar approached us with a big smile and asked us if he could help us today.We felt very welcomed from the beginning. The dealer we had visited prior that day the

.

I received my Honda CRV as a Christmas present last year and I just wanted to say that 1 year later I am still happy with Paragon...the service has been 100%. Thanks guys!!

3
★★★★★

I received my Honda CRV as a Christmas present last year and I just wanted to say that 1 year later I am still happy with Paragon...the service has been 100%. Thanks guys!!

.

I went to PARAGON ACURA 56-02 Northern BLVD this dealer plan to lease a 2012 ACURA RDX. The sales person name is Justin Liu. We sign the lease contract by only knowing the monthly payment price. I paid full amount of the initial payment

3
★★★★★

I went to PARAGON ACURA 56-02 Northern BLVD this dealer plan to lease a 2012 ACURA RDX. The sales person name is Justin Liu. We sign the lease contract by only knowing the monthly payment price. I paid full amount of the initial payment

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The Paragon Acura on 48th Street is a complete scam. I bought my car there, and was promised that the car would be polished, the tire changed out (because there was a gash on the tire). AFTER NUMEROUS TIMES OF SHOWING UP FOR THE SCHEDULED

3
★★★★★

The Paragon Acura on 48th Street is a complete scam. I bought my car there, and was promised that the car would be polished, the tire changed out (because there was a gash on the tire). AFTER NUMEROUS TIMES OF SHOWING UP FOR THE SCHEDULED

.

I recently had a problem with the service I received at this dealership and when I mentioned it to Linda, their Client Relations Director, and she took the time and energy to help me and make sure I was happy . I really appreciated that.

3
★★★★★

I recently had a problem with the service I received at this dealership and when I mentioned it to Linda, their Client Relations Director, and she took the time and energy to help me and make sure I was happy . I really appreciated that.

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DONT do business with these people. They are jerks. Give you attitude and dont call back.

3
★★★★★

DONT do business with these people. They are jerks. Give you attitude and dont call back.

.

Camilo was easily the worst sales person i have every encountered in my life. He would not return calls. Said he would call back in 10 minutes then never did. Wouldnt answer phone. Overall this dealership sucks. Poor customer service.

3
★★★★★

Camilo was easily the worst sales person i have every encountered in my life. He would not return calls. Said he would call back in 10 minutes then never did. Wouldnt answer phone. Overall this dealership sucks. Poor customer service.

.

My Review of Paragon Acura:
I am first timer of purchasing an Acura MDX, prior to my BMW X5, Lexus RX, and Infiniti FX35. I found this dealer thru Acura.com submitted a quote request online and I received an email confirmation and price quote within 1 hour. Then the following day I got a call from the internet sales department and she transferred me to talk with the sales rep Camilo Barrientos which he stays at 48th street most of the time. By the way, Paragon Acura has two show room locations, one at 5602 Northern Blvd. and the other one is at 4802 Northern Blvd., these guys are at 4802 are very friendly (treating like a brother) and they work as a team, unlike most of the sales at a dealership else where fighting each other. They??re helping each other from selecting a car, filing paper work and transferring the plates.
Believe or not, I purchased this MDX without a test-drive because I drove the older model 2 years ago for about a week from a friend of mine.

Another person I would like to mention, Linda Alling, she explained every details and how to operate the MDX. Well educated, great job.

Way to go, keep up your team, Murat.

If you have any other questions about my review or you want to know more about the sales guys at this dealership, please contact me via phone or email at anytime.

5
★★★★★

My Review of Paragon Acura:
I am first timer of purchasing an Acura MDX, prior to my BMW X5, Lexus RX, and Infiniti FX35. I found this dealer thru Acura.com submitted a quote request online and I received an email confirmation and price quote within 1 hour. Then the following day I got a call from the internet sales department and she transferred me to talk with the sales rep Camilo Barrientos which he stays at 48th street most of the time. By the way, Paragon Acura has two show room locations, one at 5602 Northern Blvd. and the other one is at 4802 Northern Blvd., these guys are at 4802 are very friendly (treating like a brother) and they work as a team, unlike most of the sales at a dealership else where fighting each other. They??re helping each other from selecting a car, filing paper work and transferring the plates.
Believe or not, I purchased this MDX without a test-drive because I drove the older model 2 years ago for about a week from a friend of mine.

Another person I would like to mention, Linda Alling, she explained every details and how to operate the MDX. Well educated, great job.

Way to go, keep up your team, Murat.

If you have any other questions about my review or you want to know more about the sales guys at this dealership, please contact me via phone or email at anytime.

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.

How about a dealer and an individual who does what they say and follows up perfectly on all the details promised. That is good enough, but now add the best part. I have a disability and they really care. George who is my sales person has always been attentive and caring to the point that when the weather became inclement he drove the car to me and it is not around the corner. I am blown away that their is a dealer and a salesperson (George) who sees the value of customer service in such high regard. It is true, I choose them and they were far away but it is well worth it. You get the feeling that the management and George are in it for the long term and I can assure you that they and will be my choice for the long term too. By the way, you get a great deal too.

5
★★★★★

How about a dealer and an individual who does what they say and follows up perfectly on all the details promised. That is good enough, but now add the best part. I have a disability and they really care. George who is my sales person has always been attentive and caring to the point that when the weather became inclement he drove the car to me and it is not around the corner. I am blown away that their is a dealer and a salesperson (George) who sees the value of customer service in such high regard. It is true, I choose them and they were far away but it is well worth it. You get the feeling that the management and George are in it for the long term and I can assure you that they and will be my choice for the long term too. By the way, you get a great deal too.

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Bought our vehicle there over a year ago. The service we received was top notch. Very trustworthy, honest people.

5
★★★★★

Bought our vehicle there over a year ago. The service we received was top notch. Very trustworthy, honest people.

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.

Bought our vehicle there over a year ago. The service we received was top notch. Very trustworthy, honest people who go out of their way to help!

3
★★★★★

Bought our vehicle there over a year ago. The service we received was top notch. Very trustworthy, honest people who go out of their way to help!

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This is by far the best car dealer I have ever been to. I had originally gone there to buy a used 2008 MDX but since they did not have the right color combo I was looking for, I decided to cruch some numbers on a new one. They were

3
★★★★★

This is by far the best car dealer I have ever been to. I had originally gone there to buy a used 2008 MDX but since they did not have the right color combo I was looking for, I decided to cruch some numbers on a new one. They were

.

I had a great experience purchasing my new vehicle from Ariel Munoz alongside with his manager Jason. He is a pleasant, courteous, honest and very helpful salesman. This is my second vehicle purchased from Paragon Honda and I had a much

3
★★★★★

I had a great experience purchasing my new vehicle from Ariel Munoz alongside with his manager Jason. He is a pleasant, courteous, honest and very helpful salesman. This is my second vehicle purchased from Paragon Honda and I had a much

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Ariel Munoz was a great salesman when it came to buying a Honda. The man gave me his personal cell phone number and responded to all my texts regarding my purchase.\r
I highly recommend that when you are looking to buy a Honda, go see

3
★★★★★

Ariel Munoz was a great salesman when it came to buying a Honda. The man gave me his personal cell phone number and responded to all my texts regarding my purchase.\r
I highly recommend that when you are looking to buy a Honda, go see

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Your absolutely right leanna, I felt the exact same way!!! Clean cars, great selection and good people. I bought my car from there saturday, I'm also very happy : )

5
★★★★★

Your absolutely right leanna, I felt the exact same way!!! Clean cars, great selection and good people. I bought my car from there saturday, I'm also very happy : )

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.

I think Paragon Honda is the best dealership in NYC Tri-State, reason being is the internet service is quick with there respond. The internet manager Louise Petrus is helpful, great attitude and get exactly what u want .... Then to the

3
★★★★★

I think Paragon Honda is the best dealership in NYC Tri-State, reason being is the internet service is quick with there respond. The internet manager Louise Petrus is helpful, great attitude and get exactly what u want .... Then to the

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I decided to browse around northern blvd for a new car, I went to 3 dealerships before I actually purchased my new car at Paragon Acura 48th street location. First of all, WOW what a difference, compared to the other dealerships, Paragon is clean, presentable and classy. Your treated like a person, and the salesman actually listens to your needs rather than just throwing u into a car that will benefit HIS paycheck. I went to paragon and Jonathan and his manager George treated me great. It was a bit of a shock going from one dealership to another. One dealership made u feel like u were surrounded by sharks, while the other felt like u were surrounded by friends. I had an amazing experience. I got exactly what I wanted and I left super happy. I love my car!!!! All I have to say is this....Don't make a major mistake, you know what i mean!....Go to Paragon!

5
★★★★★

I decided to browse around northern blvd for a new car, I went to 3 dealerships before I actually purchased my new car at Paragon Acura 48th street location. First of all, WOW what a difference, compared to the other dealerships, Paragon is clean, presentable and classy. Your treated like a person, and the salesman actually listens to your needs rather than just throwing u into a car that will benefit HIS paycheck. I went to paragon and Jonathan and his manager George treated me great. It was a bit of a shock going from one dealership to another. One dealership made u feel like u were surrounded by sharks, while the other felt like u were surrounded by friends. I had an amazing experience. I got exactly what I wanted and I left super happy. I love my car!!!! All I have to say is this....Don't make a major mistake, you know what i mean!....Go to Paragon!

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1 out of 1 people found this review helpful.

.

Great Service!!! Miss Petrus was a pleasure to deal with and my transaction was trouble free!!! Thanx for helping me get my first ride!!!

3
★★★★★

Great Service!!! Miss Petrus was a pleasure to deal with and my transaction was trouble free!!! Thanx for helping me get my first ride!!!

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Wont go to any other company.....had such a great experience First with the internet sales manager Louise Petrus. Then with sales rep. Angel Perez.....they treated me like family.....

3
★★★★★

Wont go to any other company.....had such a great experience First with the internet sales manager Louise Petrus. Then with sales rep. Angel Perez.....they treated me like family.....

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Just purchased a 2010 Honda CR-V ( 2nd car in 9 months from Paragon) I was in and out in about an hour! My Salesman Suraj Mathews was a Professional, Informative and Courteous individual and would highly invite any new customers looking

3
★★★★★

Just purchased a 2010 Honda CR-V ( 2nd car in 9 months from Paragon) I was in and out in about an hour! My Salesman Suraj Mathews was a Professional, Informative and Courteous individual and would highly invite any new customers looking

.

This is clearly the best Honda service center in the NY metro area.

For all reasons that customers care about: flawless repairs, cost sensitive service advisors and final bills, a large and clean facility and a manager, Anthony Petito,

3
★★★★★

This is clearly the best Honda service center in the NY metro area.

For all reasons that customers care about: flawless repairs, cost sensitive service advisors and final bills, a large and clean facility and a manager, Anthony Petito,

.

What to expect:

1) If you find a car on their web site and go in to see it, expect them to tell you that it's been sold. Be prepared for this and do what I did and prepare to leave. In my case, I knew exactly what kind of car that I

3
★★★★★

What to expect:

1) If you find a car on their web site and go in to see it, expect them to tell you that it's been sold. Be prepared for this and do what I did and prepare to leave. In my case, I knew exactly what kind of car that I

Pros: Easy to get to, comfortable waiting area, good prices

Cons: They lie and they lie some more and then they lie

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I have to say I had my doubts about buying Acura. This is second nature to me when dealing with car dealerships. The folks at Acura did a great job in finding the deal I had been looking for roughly 4 months. Everyone was very detailed in

3
★★★★★

I have to say I had my doubts about buying Acura. This is second nature to me when dealing with car dealerships. The folks at Acura did a great job in finding the deal I had been looking for roughly 4 months. Everyone was very detailed in

Pros: Detailed- Customer service oriented- friendly staff

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Ever felt like a "Rock Star"? Well I did! I just purchased the first 2010 MDX/Tech from Paragon Acura and let me tell you about my experience! Before the vehicle arrived on the Car Carrier I was notified of the Estimated Time of Arrival of the unit. The vehicle was unloaded, Prepped while I was sealing the deal with my salesman Maurice Martin. I was introduced by Dino Marshall to Darek Medrzycki the Sales Manager who then introduced me to Wendy Deshais who walked me thru all the "Avionics" this vehicle has to offer! Wendy does know her electronics you'll get a kick out of her! Within 2 1/2 hrs I was done and driving out the door in my new 2010 MDX! The attention to details received at this dealership is outstanding! Hope your experience is as pleaseant as mine was!

John Vargas Jr.

5
★★★★★

Ever felt like a "Rock Star"? Well I did! I just purchased the first 2010 MDX/Tech from Paragon Acura and let me tell you about my experience! Before the vehicle arrived on the Car Carrier I was notified of the Estimated Time of Arrival of the unit. The vehicle was unloaded, Prepped while I was sealing the deal with my salesman Maurice Martin. I was introduced by Dino Marshall to Darek Medrzycki the Sales Manager who then introduced me to Wendy Deshais who walked me thru all the "Avionics" this vehicle has to offer! Wendy does know her electronics you'll get a kick out of her! Within 2 1/2 hrs I was done and driving out the door in my new 2010 MDX! The attention to details received at this dealership is outstanding! Hope your experience is as pleaseant as mine was!

John Vargas Jr.

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.

My family and I had a very pleasant first time buying experience at Paragon Acura. Our sales person Mr. Wong was very helpful, real and did not try to sell us gimmicks! He also did a nice job of getting us a good deal on our 2009 MDX.

Overall, it was an easy venture, even for a first time buyer because the dealership took care of all the DMV paperwork and insurance coverage set-up.

Our financial officer Jean was also very helpful and patient in explaining our financing options and giving us all possible scenarios.

Our delivery assistant Ms. Deshais was funny and explained to me and my family what features the vehicle has and help us set-up a few features.

The dealership was clean, easy to get to via public transportation and they had a good selection of vehicles.

I rated the dealership 4.6 because overall the dealership was great with customer service, quality of work, and friendliness; with the overall experience and price, it was good because I was bombarded (every day about 3-4 times a day for about 1 week) by phone calls from the customer service department asking me how my experience was. After I took the survey once, they called again, and again, and again. I told them that I had already taken the survey and they forgot to note it in the system until finally I told the last person who called that I was very upset that they kept calling me. In regards to the price, Mr. Wong was able to work out a pretty good deal although a little less would have been better!

I would highly recommend this dealership to other buyers!!!

4
★★★★☆

My family and I had a very pleasant first time buying experience at Paragon Acura. Our sales person Mr. Wong was very helpful, real and did not try to sell us gimmicks! He also did a nice job of getting us a good deal on our 2009 MDX.

Overall, it was an easy venture, even for a first time buyer because the dealership took care of all the DMV paperwork and insurance coverage set-up.

Our financial officer Jean was also very helpful and patient in explaining our financing options and giving us all possible scenarios.

Our delivery assistant Ms. Deshais was funny and explained to me and my family what features the vehicle has and help us set-up a few features.

The dealership was clean, easy to get to via public transportation and they had a good selection of vehicles.

I rated the dealership 4.6 because overall the dealership was great with customer service, quality of work, and friendliness; with the overall experience and price, it was good because I was bombarded (every day about 3-4 times a day for about 1 week) by phone calls from the customer service department asking me how my experience was. After I took the survey once, they called again, and again, and again. I told them that I had already taken the survey and they forgot to note it in the system until finally I told the last person who called that I was very upset that they kept calling me. In regards to the price, Mr. Wong was able to work out a pretty good deal although a little less would have been better!

I would highly recommend this dealership to other buyers!!!

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.

My family and I had a very pleasant first time buying experience at Paragon Acura. Our sales person Mr. Wong was very helpful, real and did not try to sell us gimmicks! He also did a nice job of getting us a good deal on our 2009

3
★★★★★

My family and I had a very pleasant first time buying experience at Paragon Acura. Our sales person Mr. Wong was very helpful, real and did not try to sell us gimmicks! He also did a nice job of getting us a good deal on our 2009

Pros: Great Customer Service

.

Paragon was an easy and relaxed experience. My car was ready and gorgeous when they said it would be and I even got a fresh beverage and cookie while I waited! I was rtreated like royalty and will contine to choose Paragon for alll my

3
★★★★★

Paragon was an easy and relaxed experience. My car was ready and gorgeous when they said it would be and I even got a fresh beverage and cookie while I waited! I was rtreated like royalty and will contine to choose Paragon for alll my

Pros: best service all around in town!

Cons: no drawbacks!

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I chose Paragon because I heard they are fair and one of the best dealerships in the area. From my experience, all I heard was true. My experience was wonderful. My sales associate was educated and friendly. He made me feel at home immediately. The Delivery Specialist made me feel right at home offering me refreshments and made the delivery experience truly special. I was more in love with my car and it's functions than I had been previously and know now why once you buy luxury you never go back! I will def recommend Paragon to all my friends and family!

5
★★★★★

I chose Paragon because I heard they are fair and one of the best dealerships in the area. From my experience, all I heard was true. My experience was wonderful. My sales associate was educated and friendly. He made me feel at home immediately. The Delivery Specialist made me feel right at home offering me refreshments and made the delivery experience truly special. I was more in love with my car and it's functions than I had been previously and know now why once you buy luxury you never go back! I will def recommend Paragon to all my friends and family!

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the experience here was apalling i would not recommend anyone to even consider doing buisness here. Salespeople are inconsiderate, unprofessional and rude. The service offered was unpleasable and shoppping here was a complete nightmare.

3
★★★★★

the experience here was apalling i would not recommend anyone to even consider doing buisness here. Salespeople are inconsiderate, unprofessional and rude. The service offered was unpleasable and shoppping here was a complete nightmare.

Pros: there weren't any

Cons: unprofessional, inconsiderate and rude

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I Was offered a deal on a MDX and I informed them that I had to think it over, which was ok by them.\r
15 minutes later, I call them on the phone and said that I agree and will go there the next day to close the deal. \r
Nightmare starts

3
★★★★★

I Was offered a deal on a MDX and I informed them that I had to think it over, which was ok by them.\r
15 minutes later, I call them on the phone and said that I agree and will go there the next day to close the deal. \r
Nightmare starts

Pros: Acura makes good cars, which you can fortunately get elsewere.

Cons: big time liars from the manager on down.

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i bought used certified car from them and in the final bill they add $2600 for warranty i told them to remove it and salesman told me he will take care of it.now its been 3 months after somany calls and complain to head department nothing

3
★★★★★

i bought used certified car from them and in the final bill they add $2600 for warranty i told them to remove it and salesman told me he will take care of it.now its been 3 months after somany calls and complain to head department nothing

Pros: GOOD CARS BUT SOMANY HIDDEN FEES YOU SHOULD JUST BUY NEWONE !!!

Cons: THEY WILL NOT TELL YOU THE FINAL PRICE UNTIL YOU SIGN EVERYTHING SCAM!!

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Made an appointment to have vehicle serviced and the morning of the appointment I receive an automated call stating that my appointment is for the next day?!? When I called to find out what was going on, since I had to take a day off to

3
★★★★★

Made an appointment to have vehicle serviced and the morning of the appointment I receive an automated call stating that my appointment is for the next day?!? When I called to find out what was going on, since I had to take a day off to

Pros: Nice showroom vehicles

Cons: Terrible service

Message from Paragon Acura

Here at Paragon Acura, we do more than just sell great cars, we provide customer satisfaction for life. Our 5 convenient locations, award-winning Service Department and friendly sales staff have been in the same Queens location since 1929.

 

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